Study Guide

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

On-line course in Canvas, no lectures

Teacher in charge: juhani.kettunen@laurea.fi

Location and time

Start October 2nd and end November 26th, 2023

Learning materials and recommended literature

Given by the lecturer in Canvas

Students workload

5 credits

Content and scheduling

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have?

All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.


2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues.

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find / choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

5. Learning diary, individual work

You are required to compile all your contributions to any discussions in the individual learning diary.

Further information for students

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

You are supposed to work with the diary during the whole study unit i.e. starting from the very first week.

You will be required to write reports individually and in teams. Please note that all reports are submitted automatically to Urkund for plagiarism detection.

You are required to compile all your contributions to any discussions in the individual learning diary.

See the schedule for more detailed information.
Evaluation

The study unit will be evaluated based on your individual assignments, active discussion on each topic, team report and learning diary.

1. Our Earth, individual work, Pass/Fail

2. Social Responsibility, individual work, Pass/Fail

3. Economic Responsibility, individual work, Pass/Fail

4. CSR Report, team work (40%), grade 1-5

5. Learning diary, individual work (60%), grade 1-5

Your individual assignments will be taken into consideration when calculating your final grade.

All these parts must be completed before the final grade is given. The final grade is lowered by at least 0.5 if any work is submitted late. Please note that active discussion is required during the discussion weeks. If you fail to take part in any discussions, you are required to write a summary of that week's discussion.

Grading scale

H-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

Online study unit in Canvas.

The learning outcomes of the 5 ECTS study unit, Corporate Social Responsibility, are given below. After completing the study unit you are able to:

analyze environmental, social and economic responsibilities in service business
develop sustainable practices in an organisation
5 ECTS is equivalent to approximately 135 hours of student work.

Structure
The (Corporate Social Responsibility) study unit consists of the following modules:

Orientation
Environmental responsibility
Social responsibility
Economic responsibility
CSR Report (teamwork)
You are able to study the first three modules (Environmental, Social and Economic responsibility) independently and at your own pace. These modules must be done in numerical order and they are assessed automatically. In these modules you will learn the basic principles of environmental, social and economic responsibility in business operations.

In the last module of the course you will collaborate in teams to analyse and come up with recommendations for improving sustainability in a case organisation's operations. Please study also the group work assignment already in the beginning so that you can start to form a team and to find a suitable company to analyse.

In addition to the assignments given in the modules, you will also keep a Learning Diary throughout the study unit. Please follow carefully the guidance for the Learning Diary.

Feedback and evaluation
The study unit will be evaluated based on your individual assignments, CSR Report and Learning Diary in the following way.

Environmental responsibility, individual work
Social Responsibility, individual work
Economic Responsibility, individual work
Each above mentioned individual modules are evaluated automatically as described below
You need to mark instructions completed, score at least 5 points from the Quizz, contribute to discussion area and return Learning Diary based on that module
CSR Report, team work (40%), maximum 50 points.
Learning Diary, individual work (60%), maximum 50 points.

Your individual input to discussions will be taken into consideration when calculating your final grade. Both Learning Diary and CSR Report must be done to pass the course. For the final evaluation following Laurea Grading Scheme is used.

Interaction and communication
There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

Learning materials and recommended literature

Given by the lecturer in Canvas.

Alternative completion methods of implementation

In student teams you will write a CSR Report where you will describe the environmental, social and economic responsibilities including circular economy of an organization of your choice

Co-operation with working life and/or RDI

Please, find or choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Important dates

Orientation module will be in Canvas.
No meetings at school or in Teams.
No calendar reservations.
5 credits on students' own time.
CSR Report will be carried out in teams.

Students workload

5 credits on students' own time. CSR Report will be carried out in teams.

Content and scheduling

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

You are supposed to work with the Learning Diary during the whole study unit i.e. starting from the very first week.

You will be required to write reports individually and in teams. Please note that all reports are submitted automatically to Urkund for plagiarism detection.

You are required to compile all your contributions to any discussions in the individual Learning Diary.

See the schedule for more detailed information.
Evaluation

The study unit will be evaluated based on your individual assignments, active discussion on each topic, CSR Report and Learning Diary.

1. Our Earth, individual work, Pass/Fail

2. Social Responsibility, individual work, Pass/Fail

3. Economic Responsibility, individual work, Pass/Fail

4. CSR Report, team work (40%), grade 1-5

5. Learning Diary, individual work (60%), grade 1-5

Your individual assignments will be taken into consideration when calculating your final grade.

All these parts must be completed before the final grade is given. The final grade is lowered by at least 0.5 if any work is submitted late. Please note that active discussion is required during the discussion weeks. If you fail to take part in any discussions, you are required to write a summary of that week's discussion.

Grading scale

H-5

Evaluation methods and criteria

Detailed in Canvas.

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

On-line course in Canvas, no lectures.

Teacher in charge: kaija.koivusalo@laurea.fi

Learning materials and recommended literature

Given by the lecturer in Canvas

Students workload

5 credits

Content and scheduling

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have? All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.

2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues. EU is currently finalizing the Corporate Sustainability Reporting Directive (CSRD) and introducing sustainability reporting requirements (ESG reporting).

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find/choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic). You will be given interview questions.

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

5. Learning diary, individual work

You are required to compile all your contributions to any discussions in the individual learning diary.

Grading scale

H-5

Evaluation methods and criteria

The study unit will be evaluated based on your individual assignments, active discussion on each topic, team report and learning diary.

1. Our Earth, individual work, Pass/Fail
2. Social Responsibility, individual work, Pass/Fail
3. Economic Responsibility, individual work, Pass/Fail
4. CSR Report, team work (40%), grade 1-5
5. Learning diary, individual work (60%), grade 1-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

Online course in Canvas. First three modules on environmental, social and economic responsibility in the course are studied independently at your own pace. You will also work on a learning diary throughout the course. Last module is a graded group assignment on a case company.

Learning materials and recommended literature

Canvas course includes necessary materials on each theme and links to external resources.

Alternative completion methods of implementation

Contact teacher for options.

Co-operation with working life and/or RDI

CSR report is done on a case company that the group selects.

Important dates

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

Students workload

One credit equals roughly 27 hours of work. While there are no contact lessons, there are weekly deadlines to evenly pace your work throughout the course.

Content and scheduling

The course is divided into five sections:

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have?

All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.


2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues.

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find / choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

5. Learning diary, individual work

You are required to compile all your contributions to any discussions in the individual learning diary.

Further information for students

You are supposed to work on the learning diary during the whole study unit i.e. starting from the very first week.

You will be required to write reports individually and in teams. Please note that all reports are submitted automatically to Urkund for plagiarism detection.

You are required to compile all your contributions to any discussions in the individual learning diary.

Grading scale

H-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

Online course in Canvas. First three modules on environmental, social and economic responsibility in the course are studied independently at your own pace. You will also work on a learning diary throughout the course. Last module is a graded group assignment on a case company.

Learning materials and recommended literature

Canvas course includes necessary materials on each theme and links to external resources.

Alternative completion methods of implementation

Contact teacher for options.

Co-operation with working life and/or RDI

CSR report is done on a case company that the group selects.

Important dates

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

Students workload

One credit equals roughly 27 hours of work. While there are no contact lessons, there are weekly deadlines to evenly pace your work throughout the course.

Content and scheduling

The course is divided into five sections:

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have?

All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.


2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues.

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find / choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

5. Learning diary, individual work

You are required to compile all your contributions to any discussions in the individual learning diary.

Further information for students

You are supposed to work on the learning diary during the whole study unit i.e. starting from the very first week.

You will be required to write reports individually and in teams. Please note that all reports are submitted automatically to Urkund for plagiarism detection.

You are required to compile all your contributions to any discussions in the individual learning diary.

Grading scale

H-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

Online study unit in Canvas.

The learning outcomes of the 5 ECTS study unit, Corporate Social Responsibility, are given below. After completing the study unit you are able to:

analyze environmental, social and economic responsibilities in service business
develop sustainable practices in an organisation
5 ECTS is equivalent to approximately 135 hours of student work.

Structure
The (Corporate Social Responsibility) study unit consists of the following modules:

Orientation
Environmental responsibility
Social responsibility
Economic responsibility
CSR Report (teamwork)
You are able to study the first three modules (Environmental, Social and Economic responsibility) independently and at your own pace. These modules must be done in numerical order and they are assessed automatically. In these modules you will learn the basic principles of environmental, social and economic responsibility in business operations.

In the last module of the course you will collaborate in teams to analyse and come up with recommendations for improving sustainability in a case organisation's operations. Please study also the group work assignment already in the beginning so that you can start to form a team and to find a suitable company to analyse.

In addition to the assignments given in the modules, you will also keep a Learning Diary throughout the study unit. Please follow carefully the guidance for the Learning Diary.

Feedback and evaluation
The study unit will be evaluated based on your individual assignments, CSR Report and Learning Diary in the following way.

Environmental responsibility, individual work
Social Responsibility, individual work
Economic Responsibility, individual work
Each above mentioned individual modules are evaluated automatically as described below
You need to mark instructions completed, score at least 5 points from the Quizz, contribute to discussion area and return Learning Diary based on that module
CSR Report, team work (40%), maximum 50 points.
Learning Diary, individual work (60%), maximum 50 points.

Your individual input to discussions will be taken into consideration when calculating your final grade. Both Learning Diary and CSR Report must be done to pass the course. For the final evaluation following Laurea Grading Scheme is used.

Interaction and communication
There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

Learning materials and recommended literature

Given by the lecturer in Canvas.

Alternative completion methods of implementation

In student teams you will write a CSR Report where you will describe the environmental, social and economic responsibilities including circular economy of an organization of your choice.

Co-operation with working life and/or RDI

Please, find or choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Important dates

Orientation module will be in Canvas.
No meetings at school or in Teams.
No calendar reservations.
5 credits on students' own time.
CSR Report will be carried out in teams.

Students workload

5 credits on students' own time. CSR Report will be carried out in teams.

Content and scheduling

here are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

You are supposed to work with the Learning Diary during the whole study unit i.e. starting from the very first week.

You will be required to write reports individually and in teams. Please note that all reports are submitted automatically to Urkund for plagiarism detection.

You are required to compile all your contributions to any discussions in the individual Learning Diary.

See the schedule for more detailed information.
Evaluation

The study unit will be evaluated based on your individual assignments, active discussion on each topic, CSR Report and Learning Diary.

1. Our Earth, individual work, Pass/Fail

2. Social Responsibility, individual work, Pass/Fail

3. Economic Responsibility, individual work, Pass/Fail

4. CSR Report, team work (40%), grade 1-5

5. Learning Diary, individual work (60%), grade 1-5

Your individual assignments will be taken into consideration when calculating your final grade.

All these parts must be completed before the final grade is given. The final grade is lowered by at least 0.5 if any work is submitted late. Please note that active discussion is required during the discussion weeks. If you fail to take part in any discussions, you are required to write a summary of that week's discussion.

Grading scale

H-5

Evaluation methods and criteria

Detailed in Canvas. F - 5.

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

On-line course in Canvas

Location and time

Start Feb 1st 2024
Ends 24.3.2024

Learning materials and recommended literature

Given by the lecturer in Canvas

Students workload

5 credits

Content and scheduling

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have?

All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.


2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues.

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find / choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

5. Learning diary, individual work

You are required to compile all your contributions to any discussions in the individual learning diary.

Further information for students

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

You are supposed to work with the diary during the whole study unit i.e. starting from the very first week.

You will be required to write reports individually and in teams. Please note that all reports are submitted automatically to Urkund for plagiarism detection.

You are required to compile all your contributions to any discussions in the individual learning diary.

See the schedule for more detailed information.
Evaluation

The study unit will be evaluated based on your individual assignments, active discussion on each topic, team report and learning diary.

1. Our Earth, individual work, Pass/Fail

2. Social Responsibility, individual work, Pass/Fail

3. Economic Responsibility, individual work, Pass/Fail

4. CSR Report, team work (40%), grade 1-5

5. Learning diary, individual work (60%), grade 1-5

Your individual assignments will be taken into consideration when calculating your final grade.

All these parts must be completed before the final grade is given. The final grade is lowered by at least 0.5 if any work is submitted late. Please note that active discussion is required during the discussion weeks. If you fail to take part in any discussions, you are required to write a summary of that week's discussion.

Grading scale

H-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

On-line course in Canvas

Location and time

Start March 1st 2024
Ends 5.5.2024

Learning materials and recommended literature

Given by the lecturer in Canvas

Students workload

5 credits

Content and scheduling

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have?

All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.


2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues.

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find / choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

5. Learning diary, individual work

You are required to compile all your contributions to any discussions in the individual learning diary.

Further information for students

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

You are supposed to work with the diary during the whole study unit i.e. starting from the very first week.

You will be required to write reports individually and in teams. Please note that all reports are submitted automatically to Urkund for plagiarism detection.

You are required to compile all your contributions to any discussions in the individual learning diary.

See the schedule for more detailed information.
Evaluation

The study unit will be evaluated based on your individual assignments, active discussion on each topic, team report and learning diary.

1. Our Earth, individual work, Pass/Fail

2. Social Responsibility, individual work, Pass/Fail

3. Economic Responsibility, individual work, Pass/Fail

4. CSR Report, team work (40%), grade 1-5

5. Learning diary, individual work (60%), grade 1-5

Your individual assignments will be taken into consideration when calculating your final grade.

All these parts must be completed before the final grade is given. The final grade is lowered by at least 0.5 if any work is submitted late. Please note that active discussion is required during the discussion weeks. If you fail to take part in any discussions, you are required to write a summary of that week's discussion.

Grading scale

H-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

On-line course in Canvas, no lectures

Teacher in charge: juhani.kettunen@laurea.fi

Location and time

Start on May 6th and end August 25th

Learning materials and recommended literature

Given by the lecturer in Canvas

Students workload

5 credits

Content and scheduling

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have?

All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.


2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues.

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find / choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

Further information for students

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.



You will be required to write reports individually and in teams. Please note that all reports are submitted automatically for plagiarism detection.



See the schedule for more detailed information.
Evaluation

The study unit will be evaluated based on your individual assignments, active discussion on each topic, team report and learning diary.

1. Our Earth, individual work, 20p

2. Social Responsibility, individual work, 20p

3. Economic Responsibility, individual work, 20p

4. CSR Report, team work (40%), 40p


Your individual assignments will be taken into consideration when calculating your final grade.

All these parts must be completed before the final grade is given. The final grade is lowered by at least 0.5 if any work is submitted late. Please note that active discussion is required during the discussion weeks. If you fail to take part in any discussions, you are required to write a summary of that week's discussion.

Grading scale

H-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

On-line course in Canvas

Learning materials and recommended literature

Given by the lecturer in Canvas

Students workload

5 credits

Content and scheduling

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have?

All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.


2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues.

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find / choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

5. Learning diary, individual work

You are required to compile all your contributions to any discussions in the individual learning diary.

Further information for students

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

You are supposed to work with the diary during the whole study unit i.e. starting from the very first week.

You will be required to write reports individually and in teams. Please note that all reports are submitted automatically to Urkund for plagiarism detection.

You are required to compile all your contributions to any discussions in the individual learning diary.

See the schedule for more detailed information.
Evaluation

The study unit will be evaluated based on your individual assignments, active discussion on each topic, team report and learning diary.

1. Our Earth, individual work, Pass/Fail

2. Social Responsibility, individual work, Pass/Fail

3. Economic Responsibility, individual work, Pass/Fail

4. CSR Report, team work (40%), grade 1-5

5. Learning diary, individual work (60%), grade 1-5

Your individual assignments will be taken into consideration when calculating your final grade.

All these parts must be completed before the final grade is given. The final grade is lowered by at least 0.5 if any work is submitted late. Please note that active discussion is required during the discussion weeks. If you fail to take part in any discussions, you are required to write a summary of that week's discussion.

Grading scale

H-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- present justified suggestions for development in relation to working life
- conceptualize phenomena related to working life based on research results
- use appropriate research and development methods in order to produce new knowledge
- act in development projects cooperatively and in a responsible manner with working life and other partners
- evaluate personal activities and solutions critically
- understand concepts in an extensive scale and present topics logically with justification

Grading scale

H-5

Further information

Thesis is graded by using the assessment criteria described in the thesis guidelines.

Learning outcomes

The student is able to
- present justified suggestions for development in relation to working life
- conceptualize phenomena related to working life based on research results
- use appropriate research and development methods in order to produce new knowledge
- act in development projects cooperatively and in a responsible manner with working life and other partners
- evaluate personal activities and solutions critically
- understand concepts in an extensive scale and present topics logically with justification

Grading scale

H-5

Further information

Thesis is graded by using the assessment criteria described in the thesis guidelines.

Learning outcomes

The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design

Teaching methods

This is an online implementation consisting of two separate parts. The first Theory section 1 is a prerequisite for the second Project section 2.

The Theory section 1 (online) runs through 1.5.-28.5.2024. Zoom Kick-Start of the theory part - coaches available for Q & A 2.5.2024 at 16:00 hrs-17.00 hrs. Theory needs to be completed before taking the Project section 2.

The Project section 2 is an online Design Sprint, which includes a service design project as a teamwork, based on a real-life design challenge. We will use Canvas, digital co-creation tool Miro and Zoom. The Project section 2 (online Design Sprint + Intensive team work) runs through 3.6.-20.6.2024. Design Sprint has three phases: Pre-Sprint, Sprint and After Sprint. Participating in all below listed sprint sessions is mandatory. In addition to the guided sessions, please prepare yourself also for intensive teamwork in-between the sessions.
Please note: THE PARTICIPATION IN ALL THE LISTED SESSIONS IS MANDATORY. YOU COMMIT YOURSELF TO FINISH A PROJECT FOR THE PROJECT PROVIDER VINCIT LTD BY REGISTERING TO THIS STUDY UNIT.

Pre-sprint:
Monday 3.6.2024 at 16.00 – 20.00 in Zoom. Agenda: Welcome & Vincit Ltd Project Kick-off, Orientation, Team building and choosing the sprint roles
Tuesday 4.6.2024 at 16.00 – 20.00 in Zoom. Agenda: Customer insight & instructions for the problem interviews, Personas and customer journeys, Interview planning (Teams’ interview plans to be returned by the end of the day in Canvas.
Wednesday 5.6. – Friday 7.6.5.2024 Vincit interviews: Execution, analysis and visualization of problem interviews. Please book the whole day (8:00 hrs-17:00 hrs for Vincit probleme interviews and analysis)

Sprint:
Mon 10.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 1: Map
Tue 11.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 2: Sketch
Wed 12.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 3: Decide & Vincit mid-week coaching
Thu 13.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 4: Prototype
Fri 14.6.2024 Sprint Day 5: Test (please book the whole day (8:00 hrs-17:00 hrs for Vincit test interviews and analysis)

After Sprint:
Monday 17.6.2024 at 16.00 – 20.00 in Zoom. Service Concept Pitching rehearsals
Tuesday 18.6.2024 Pitching to Vincit Ltd.
Finalization of Design Portfolio and return 20.6.2024.

(Note: times are tentative and subject to change)

Learning materials and recommended literature

Stickdorn M., Hormess M., Lawrence A. & Schneider J. 2018. This is service design doing. Sebastopol: O’Reilly.

Ebook: https://laurea.finna.fi/Search/Results?lookfor=this+is+service+design+doing&type=AllFields

Knapp, J., Zeratsky, J. & Kowitz, B. 2016. Sprint (Links to an external site.): How to solve big problems and test new ideas in just five days. New York: Simon & Schuster.

Alternative completion methods of implementation

Theory section: no alternatives

Project section:
A prior knowledge and competence in an applied service design project can be manifested through alternative methods. For example, as a detailed 12-15 page project report, which includes the project partners' evaluations. For further consultation, please be in touch with your teacher tutor.

Co-operation with working life and/or RDI

Project section:
Service Design project for Vincit Ltd.
Student teams will develop a service concept for Vincit Ltd.

Important dates

This is an online implementation consisting of two separate parts. The first Theory section 1 is a prerequisite for the second Project section 2.

The Theory section 1 (online) runs through 1.5.-28.5.2024. Zoom Kick-Start of the theory part - coaches available for Q & A 2.5.2024 at 16:00 hrs-17.00 hrs. Theory needs to be completed before taking the Project section 2.

The Project section 2 is an online Design Sprint, which includes a service design project as a teamwork, based on a real-life design challenge. We will use Canvas, digital co-creation tool Miro and Zoom. The Project section 2 (online Design Sprint + Intensive teamwork) runs through 3.6.-20.6.2024. Design Sprint has three phases: Pre-Sprint, Sprint and After Sprint. Participating in all below listed sprint sessions is mandatory. In addition to the guided sessions, please prepare yourself also for intensive teamwork in-between the sessions.
Please note: THE PARTICIPATION IN ALL THE LISTED SESSIONS IS MANDATORY. YOU COMMIT YOURSELF TO FINISH A PROJECT FOR THE PROJECT PROVIDER VINCIT LTD BY REGISTERING TO THIS STUDY UNIT.

Pre-sprint:
Monday 3.6.2024 at 16.00 – 20.00 in Zoom. Agenda: Welcome & Vincit Ltd Project Kick-off, Orientation, Team building and choosing the sprint roles
Tuesday 4.6.2024 at 16.00 – 20.00 in Zoom. Agenda: Customer insight & instructions for the problem interviews, Personas and customer journeys, Interview planning (Teams’ interview plans to be returned by the end of the day in Canvas.
Wednesday 5.6. – Friday 7.6.2024 Vincit interviews: Execution, analysis and visualization of problem interviews. Please book the whole day (8:00 hrs-17:00 hrs for Vincit probleme interviews and analysis)


Sprint:
Mon 10.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 1: Map
Tue 11.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 2: Sketch
Wed 12.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 3: Decide & Vincit mid-week coaching
Thu 13.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 4: Prototype
Fri 14.6.2024 Sprint Day 5: Test (please book the whole day (8:00 hrs-17:00 hrs for Vincit test interviews and analysis)

After Sprint:
Monday 17.6.2024 at 16.00 – 20.00 in Zoom. Service Concept Pitching rehearsals
Tuesday 18.6.2024 Pitching to Vincit Ltd.
Finalization of Design Portfolio and return 20.6.2024.

(Note: times are tentative and subject to change)

Forms of internationality

Theory and Project section: execution in English.

Students workload

THEORY SECTION
The course is 3 ects which equals approximately 81h of studying.
Work is done individually.

PROJECT SECTION
The course is 7 ects, which equals approximately 189h of studying.
Most of the work will be done in teams.
Please note! If you register to this study unit, you have to be able to be present during all the sessions listed in the Important dates section, as well as prepare yourself for intensive teamwork in-between the sessions. You commit yourself to finish a project for the project provider Vincit Ltd.

Content and scheduling

This is an online implementation consisting of two separate parts. The first Theory section 1 is a prerequisite for the second Project section 2.

The Theory section 1 (online) runs through 1.5.-28.5.2024. Zoom Kick-Start of the theory part - coaches available for Q & A 2.5.2024 at 16:00 hrs-17.00 hrs. Theory needs to be completed before taking the Project section 2.

The Project section 2 is an online Design Sprint, which includes a service design project as a teamwork, based on a real-life design challenge. We will use Canvas, digital co-creation tool Miro and Zoom. The Project section 2 (online Design Sprint + Intensive teamwork) runs through 3.6.-20.6.2024. Design Sprint has three phases: Pre-Sprint, Sprint and After Sprint. Participating in all below listed sprint sessions is mandatory. In addition to the guided sessions, please prepare yourself also for intensive teamwork in-between the sessions.
Please note: THE PARTICIPATION IN ALL THE LISTED SESSIONS IS MANDATORY. YOU COMMIT YOURSELF TO FINISH A PROJECT FOR THE PROJECT PROVIDER VINCIT LTD BY REGISTERING TO THIS STUDY UNIT.

Pre-sprint:
Monday 3.6.2024 at 16.00 – 20.00 in Zoom. Agenda: Welcome & Vincit Ltd Project Kick-off, Orientation, Team building and choosing the sprint roles
Tuesday 4.6.2024 at 16.00 – 20.00 in Zoom. Agenda: Customer insight & instructions for the problem interviews, Personas and customer journeys, Interview planning (Teams’ interview plans to be returned by the end of the day in Canvas.
Wednesday 5.6. – Friday 7.6.2024 Vincit interviews: Execution, analysis and visualization of problem interviews. Please book the whole day (8:00 hrs-17:00 hrs for Vincit probleme interviews and analysis)


Sprint:
Mon 10.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 1: Map
Tue 11.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 2: Sketch
Wed 12.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 3: Decide & Vincit mid-week coaching
Thu 13.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 4: Prototype
Fri 14.6.2024 Sprint Day 5: Test (please book the whole day (8:00 hrs-17:00 hrs for Vincit test interviews and analysis)

After Sprint:
Monday 17.6.2024 at 16.00 – 20.00 in Zoom. Service Concept Pitching rehearsals
Tuesday 18.6.2024 Pitching to Vincit Ltd.
Finalization of Design Portfolio and return 20.6.2024.

(Note: times are tentative and subject to change)

Further information for students

According to the degree regulations (section 18) “students must be present in the first contact session or notify their teacher in charge if they cannot attend. If they fail to notify the teacher of their absence in the first contact session, their enrolment will be rejected. Another student in the queue may be enrolled in the study unit in the place of the absent student.” (Laurea degree regulations)

In the case of online studies the lecturer can also specify some other way than participation on an online meeting what is required from the student so that he/she verifies his/her attendance on the study unit (Decision by the vice president, education 7/2019).

Grading scale

H-5

Evaluation methods and criteria

THEORY SECTION: 3 ects
Individual assignments, Quiz and other individual tasks on Canvas, scale 1-5

PROJECT SECTION: 7 ects
Team assignment: service concept and service design portfolio, scale 1-5
Self- and peer assessment, instructor assessment.

The evaluation is based on Laurea's evaluation criteria level 2.

Evaluation criteria, satisfactory (1-2)

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– use professional concepts in a consistent manner and demonstrate his/her familiarity with the knowledge basis
– report and communicate in a professional manner
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– act independently taking into account the operating environment
– take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
– describe the significance of his/her actions for successful co-operation
– describe his/her competence in relation to the learning outcomes

Evaluation criteria, good (3-4)

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– critically evaluate information and justify their actions with science-based knowledge
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– propose creative solutions at work
– promote professional co-operation and enhance customer and partner relationships
TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
– act in a manner that promotes the team’s entrepreneurial and responsible approach to work
-describe the development of his/her competence in relation to the learning outcomes

Evaluation criteria, excellent (5)

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– analyse the acquired information, draw conclusions and combine theoretical knowledge with experiential knowledge
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– evaluate the applicability of produced knowledge, skill or idea to other contexts as well as their impact
– anticipate needs of customers and/or co-operation partners
TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
– evaluate and develop the team’s entrepreneurial and responsible approach to work
– evaluate the possibilities for utilising competence and plan his/her personal development and development of the team

Learning outcomes

The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design

Teaching methods

This is an online implementation consisting of two separate parts. The first Theory section 1 is a prerequisite for the second Project section 2.

The Theory section 1 (online) runs through 1.5.-28.5.2024. Zoom Kick-Start of the theory part - coaches available for Q & A 2.5.2024 at 16:00 hrs-17.00 hrs. Theory needs to be completed before taking the Project section 2.

The Project section 2 is an online Design Sprint, which includes a service design project as a teamwork, based on a real-life design challenge. We will use Canvas, digital co-creation tool Miro and Zoom. The Project section 2 (online Design Sprint + Intensive team work) runs through 3.6.-20.6.2024. Design Sprint has three phases: Pre-Sprint, Sprint and After Sprint. Participating in all below listed sprint sessions is mandatory. In addition to the guided sessions, please prepare yourself also for intensive teamwork in-between the sessions.
Please note: THE PARTICIPATION IN ALL THE LISTED SESSIONS IS MANDATORY. YOU COMMIT YOURSELF TO FINISH A PROJECT FOR THE PROJECT PROVIDER VINCIT LTD BY REGISTERING TO THIS STUDY UNIT.

Pre-sprint:
Monday 3.6.2024 at 16.00 – 20.00 in Zoom. Agenda: Welcome & Vincit Ltd Project Kick-off, Orientation, Team building and choosing the sprint roles
Tuesday 4.6.2024 at 16.00 – 20.00 in Zoom. Agenda: Customer insight & instructions for the problem interviews, Personas and customer journeys, Interview planning (Teams’ interview plans to be returned by the end of the day in Canvas.
Wednesday 5.6. – Friday 7.6.5.2024 Vincit interviews: Execution, analysis and visualization of problem interviews. Please book the whole day (8:00 hrs-17:00 hrs for Vincit probleme interviews and analysis)

Sprint:
Mon 10.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 1: Map
Tue 11.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 2: Sketch
Wed 12.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 3: Decide & Vincit mid-week coaching
Thu 13.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 4: Prototype
Fri 14.6.2024 Sprint Day 5: Test (please book the whole day (8:00 hrs-17:00 hrs for Vincit test interviews and analysis)

After Sprint:
Monday 17.6.2024 at 16.00 – 20.00 in Zoom. Service Concept Pitching rehearsals
Tuesday 18.6.2024 Pitching to Vincit Ltd.
Finalization of Design Portfolio and return 20.6.2024.

(Note: times are tentative and subject to change)

Learning materials and recommended literature

Stickdorn M., Hormess M., Lawrence A. & Schneider J. 2018. This is service design doing. Sebastopol: O’Reilly.

Ebook: https://laurea.finna.fi/Search/Results?lookfor=this+is+service+design+doing&type=AllFields

Knapp, J., Zeratsky, J. & Kowitz, B. 2016. Sprint (Links to an external site.): How to solve big problems and test new ideas in just five days. New York: Simon & Schuster.

Alternative completion methods of implementation

Theory section: no alternatives

Project section:
A prior knowledge and competence in an applied service design project can be manifested through alternative methods. For example, as a detailed 12-15 page project report, which includes the project partners' evaluations. For further consultation, please be in touch with your teacher tutor.

Co-operation with working life and/or RDI

Project section:
Service Design project for Vincit Ltd.
Student teams will develop a service concept for Vincit Ltd.

Important dates

This is an online implementation consisting of two separate parts. The first Theory section 1 is a prerequisite for the second Project section 2.

The Theory section 1 (online) runs through 1.5.-28.5.2024. Zoom Kick-Start of the theory part - coaches available for Q & A 2.5.2024 at 16:00 hrs-17.00 hrs. Theory needs to be completed before taking the Project section 2.

The Project section 2 is an online Design Sprint, which includes a service design project as a teamwork, based on a real-life design challenge. We will use Canvas, digital co-creation tool Miro and Zoom. The Project section 2 (online Design Sprint + Intensive teamwork) runs through 3.6.-20.6.2024. Design Sprint has three phases: Pre-Sprint, Sprint and After Sprint. Participating in all below listed sprint sessions is mandatory. In addition to the guided sessions, please prepare yourself also for intensive teamwork in-between the sessions.
Please note: THE PARTICIPATION IN ALL THE LISTED SESSIONS IS MANDATORY. YOU COMMIT YOURSELF TO FINISH A PROJECT FOR THE PROJECT PROVIDER VINCIT LTD BY REGISTERING TO THIS STUDY UNIT.

Pre-sprint:
Monday 3.6.2024 at 16.00 – 20.00 in Zoom. Agenda: Welcome & Vincit Ltd Project Kick-off, Orientation, Team building and choosing the sprint roles
Tuesday 4.6.2024 at 16.00 – 20.00 in Zoom. Agenda: Customer insight & instructions for the problem interviews, Personas and customer journeys, Interview planning (Teams’ interview plans to be returned by the end of the day in Canvas.
Wednesday 5.6. – Friday 7.6.2024 Vincit interviews: Execution, analysis and visualization of problem interviews. Please book the whole day (8:00 hrs-17:00 hrs for Vincit probleme interviews and analysis)


Sprint:
Mon 10.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 1: Map
Tue 11.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 2: Sketch
Wed 12.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 3: Decide & Vincit mid-week coaching
Thu 13.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 4: Prototype
Fri 14.6.2024 Sprint Day 5: Test (please book the whole day (8:00 hrs-17:00 hrs for Vincit test interviews and analysis)

After Sprint:
Monday 17.6.2024 at 16.00 – 20.00 in Zoom. Service Concept Pitching rehearsals
Tuesday 18.6.2024 Pitching to Vincit Ltd.
Finalization of Design Portfolio and return 20.6.2024.

(Note: times are tentative and subject to change)

Forms of internationality

Theory and Project section: execution in English.

Students workload

THEORY SECTION
The course is 3 ects which equals approximately 81h of studying.
Work is done individually.

PROJECT SECTION
The course is 7 ects, which equals approximately 189h of studying.
Most of the work will be done in teams.
Please note! If you register to this study unit, you have to be able to be present during all the sessions listed in the Important dates section, as well as prepare yourself for intensive teamwork in-between the sessions. You commit yourself to finish a project for the project provider Vincit Ltd.

Content and scheduling

This is an online implementation consisting of two separate parts. The first Theory section 1 is a prerequisite for the second Project section 2.

The Theory section 1 (online) runs through 1.5.-28.5.2024. Zoom Kick-Start of the theory part - coaches available for Q & A 2.5.2024 at 16:00 hrs-17.00 hrs. Theory needs to be completed before taking the Project section 2.

The Project section 2 is an online Design Sprint, which includes a service design project as a teamwork, based on a real-life design challenge. We will use Canvas, digital co-creation tool Miro and Zoom. The Project section 2 (online Design Sprint + Intensive teamwork) runs through 3.6.-20.6.2024. Design Sprint has three phases: Pre-Sprint, Sprint and After Sprint. Participating in all below listed sprint sessions is mandatory. In addition to the guided sessions, please prepare yourself also for intensive teamwork in-between the sessions.
Please note: THE PARTICIPATION IN ALL THE LISTED SESSIONS IS MANDATORY. YOU COMMIT YOURSELF TO FINISH A PROJECT FOR THE PROJECT PROVIDER VINCIT LTD BY REGISTERING TO THIS STUDY UNIT.

Pre-sprint:
Monday 3.6.2024 at 16.00 – 20.00 in Zoom. Agenda: Welcome & Vincit Ltd Project Kick-off, Orientation, Team building and choosing the sprint roles
Tuesday 4.6.2024 at 16.00 – 20.00 in Zoom. Agenda: Customer insight & instructions for the problem interviews, Personas and customer journeys, Interview planning (Teams’ interview plans to be returned by the end of the day in Canvas.
Wednesday 5.6. – Friday 7.6.2024 Vincit interviews: Execution, analysis and visualization of problem interviews. Please book the whole day (8:00 hrs-17:00 hrs for Vincit probleme interviews and analysis)


Sprint:
Mon 10.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 1: Map
Tue 11.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 2: Sketch
Wed 12.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 3: Decide & Vincit mid-week coaching
Thu 13.6.2024 at 16.00 – 20.00 in Zoom. Sprint Day 4: Prototype
Fri 14.6.2024 Sprint Day 5: Test (please book the whole day (8:00 hrs-17:00 hrs for Vincit test interviews and analysis)

After Sprint:
Monday 17.6.2024 at 16.00 – 20.00 in Zoom. Service Concept Pitching rehearsals
Tuesday 18.6.2024 Pitching to Vincit Ltd.
Finalization of Design Portfolio and return 20.6.2024.

(Note: times are tentative and subject to change)

Further information for students

According to the degree regulations (section 18) “students must be present in the first contact session or notify their teacher in charge if they cannot attend. If they fail to notify the teacher of their absence in the first contact session, their enrolment will be rejected. Another student in the queue may be enrolled in the study unit in the place of the absent student.” (Laurea degree regulations)

In the case of online studies the lecturer can also specify some other way than participation on an online meeting what is required from the student so that he/she verifies his/her attendance on the study unit (Decision by the vice president, education 7/2019).

Grading scale

H-5

Evaluation methods and criteria

THEORY SECTION: 3 ects
Individual assignments, Quiz and other individual tasks on Canvas, scale 1-5

PROJECT SECTION: 7 ects
Team assignment: service concept and service design portfolio, scale 1-5
Self- and peer assessment, instructor assessment.

The evaluation is based on Laurea's evaluation criteria level 2.

Evaluation criteria, satisfactory (1-2)

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– use professional concepts in a consistent manner and demonstrate his/her familiarity with the knowledge basis
– report and communicate in a professional manner
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– act independently taking into account the operating environment
– take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
– describe the significance of his/her actions for successful co-operation
– describe his/her competence in relation to the learning outcomes

Evaluation criteria, good (3-4)

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– critically evaluate information and justify their actions with science-based knowledge
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– propose creative solutions at work
– promote professional co-operation and enhance customer and partner relationships
TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
– act in a manner that promotes the team’s entrepreneurial and responsible approach to work
-describe the development of his/her competence in relation to the learning outcomes

Evaluation criteria, excellent (5)

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– analyse the acquired information, draw conclusions and combine theoretical knowledge with experiential knowledge
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– evaluate the applicability of produced knowledge, skill or idea to other contexts as well as their impact
– anticipate needs of customers and/or co-operation partners
TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
– evaluate and develop the team’s entrepreneurial and responsible approach to work
– evaluate the possibilities for utilising competence and plan his/her personal development and development of the team

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

On-line course in Canvas, no lectures

Teacher in charge: juhani.kettunen@laurea.fi

Location and time

Start on May 6th and end August 25th

Learning materials and recommended literature

Given by the lecturer in Canvas

Students workload

5 credits

Content and scheduling

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have?

All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.


2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues.

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find / choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

Further information for students

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.



You will be required to write reports individually and in teams. Please note that all reports are submitted automatically for plagiarism detection.



See the schedule for more detailed information.
Evaluation

The study unit will be evaluated based on your individual assignments, active discussion on each topic, team report and learning diary.

1. Our Earth, individual work, 20p

2. Social Responsibility, individual work, 20p

3. Economic Responsibility, individual work, 20p

4. CSR Report, team work (40%), 40p


Your individual assignments will be taken into consideration when calculating your final grade.

All these parts must be completed before the final grade is given. The final grade is lowered by at least 0.5 if any work is submitted late. Please note that active discussion is required during the discussion weeks. If you fail to take part in any discussions, you are required to write a summary of that week's discussion.

Grading scale

H-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

On-line course in Canvas

Learning materials and recommended literature

Given by the lecturer in Canvas

Students workload

5 credits

Content and scheduling

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have?

All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.


2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues.

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find / choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

5. Learning diary, individual work

You are required to compile all your contributions to any discussions in the individual learning diary.

Further information for students

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

You are supposed to work with the diary during the whole study unit i.e. starting from the very first week.

You will be required to write reports individually and in teams. Please note that all reports are submitted automatically to Urkund for plagiarism detection.

You are required to compile all your contributions to any discussions in the individual learning diary.

See the schedule for more detailed information.
Evaluation

The study unit will be evaluated based on your individual assignments, active discussion on each topic, team report and learning diary.

1. Our Earth, individual work, Pass/Fail

2. Social Responsibility, individual work, Pass/Fail

3. Economic Responsibility, individual work, Pass/Fail

4. CSR Report, team work (40%), grade 1-5

5. Learning diary, individual work (60%), grade 1-5

Your individual assignments will be taken into consideration when calculating your final grade.

All these parts must be completed before the final grade is given. The final grade is lowered by at least 0.5 if any work is submitted late. Please note that active discussion is required during the discussion weeks. If you fail to take part in any discussions, you are required to write a summary of that week's discussion.

Grading scale

H-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

On-line course in Canvas

Location and time

Start March 1st 2024
Ends 5.5.2024

Learning materials and recommended literature

Given by the lecturer in Canvas

Students workload

5 credits

Content and scheduling

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have?

All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.


2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues.

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find / choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

5. Learning diary, individual work

You are required to compile all your contributions to any discussions in the individual learning diary.

Further information for students

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

You are supposed to work with the diary during the whole study unit i.e. starting from the very first week.

You will be required to write reports individually and in teams. Please note that all reports are submitted automatically to Urkund for plagiarism detection.

You are required to compile all your contributions to any discussions in the individual learning diary.

See the schedule for more detailed information.
Evaluation

The study unit will be evaluated based on your individual assignments, active discussion on each topic, team report and learning diary.

1. Our Earth, individual work, Pass/Fail

2. Social Responsibility, individual work, Pass/Fail

3. Economic Responsibility, individual work, Pass/Fail

4. CSR Report, team work (40%), grade 1-5

5. Learning diary, individual work (60%), grade 1-5

Your individual assignments will be taken into consideration when calculating your final grade.

All these parts must be completed before the final grade is given. The final grade is lowered by at least 0.5 if any work is submitted late. Please note that active discussion is required during the discussion weeks. If you fail to take part in any discussions, you are required to write a summary of that week's discussion.

Grading scale

H-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

On-line course in Canvas

Location and time

Start Feb 1st 2024
Ends 24.3.2024

Learning materials and recommended literature

Given by the lecturer in Canvas

Students workload

5 credits

Content and scheduling

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have?

All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.


2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues.

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find / choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

5. Learning diary, individual work

You are required to compile all your contributions to any discussions in the individual learning diary.

Further information for students

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

You are supposed to work with the diary during the whole study unit i.e. starting from the very first week.

You will be required to write reports individually and in teams. Please note that all reports are submitted automatically to Urkund for plagiarism detection.

You are required to compile all your contributions to any discussions in the individual learning diary.

See the schedule for more detailed information.
Evaluation

The study unit will be evaluated based on your individual assignments, active discussion on each topic, team report and learning diary.

1. Our Earth, individual work, Pass/Fail

2. Social Responsibility, individual work, Pass/Fail

3. Economic Responsibility, individual work, Pass/Fail

4. CSR Report, team work (40%), grade 1-5

5. Learning diary, individual work (60%), grade 1-5

Your individual assignments will be taken into consideration when calculating your final grade.

All these parts must be completed before the final grade is given. The final grade is lowered by at least 0.5 if any work is submitted late. Please note that active discussion is required during the discussion weeks. If you fail to take part in any discussions, you are required to write a summary of that week's discussion.

Grading scale

H-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

Online course in Canvas. First three modules on environmental, social and economic responsibility in the course are studied independently at your own pace. You will also work on a learning diary throughout the course. Last module is a graded group assignment on a case company.

Learning materials and recommended literature

Canvas course includes necessary materials on each theme and links to external resources.

Alternative completion methods of implementation

Contact teacher for options.

Co-operation with working life and/or RDI

CSR report is done on a case company that the group selects.

Important dates

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

Students workload

One credit equals roughly 27 hours of work. While there are no contact lessons, there are weekly deadlines to evenly pace your work throughout the course.

Content and scheduling

The course is divided into five sections:

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have?

All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.


2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues.

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find / choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

5. Learning diary, individual work

You are required to compile all your contributions to any discussions in the individual learning diary.

Further information for students

You are supposed to work on the learning diary during the whole study unit i.e. starting from the very first week.

You will be required to write reports individually and in teams. Please note that all reports are submitted automatically to Urkund for plagiarism detection.

You are required to compile all your contributions to any discussions in the individual learning diary.

Grading scale

H-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

Online study unit in Canvas.

The learning outcomes of the 5 ECTS study unit, Corporate Social Responsibility, are given below. After completing the study unit you are able to:

analyze environmental, social and economic responsibilities in service business
develop sustainable practices in an organisation
5 ECTS is equivalent to approximately 135 hours of student work.

Structure
The (Corporate Social Responsibility) study unit consists of the following modules:

Orientation
Environmental responsibility
Social responsibility
Economic responsibility
CSR Report (teamwork)
You are able to study the first three modules (Environmental, Social and Economic responsibility) independently and at your own pace. These modules must be done in numerical order and they are assessed automatically. In these modules you will learn the basic principles of environmental, social and economic responsibility in business operations.

In the last module of the course you will collaborate in teams to analyse and come up with recommendations for improving sustainability in a case organisation's operations. Please study also the group work assignment already in the beginning so that you can start to form a team and to find a suitable company to analyse.

In addition to the assignments given in the modules, you will also keep a Learning Diary throughout the study unit. Please follow carefully the guidance for the Learning Diary.

Feedback and evaluation
The study unit will be evaluated based on your individual assignments, CSR Report and Learning Diary in the following way.

Environmental responsibility, individual work
Social Responsibility, individual work
Economic Responsibility, individual work
Each above mentioned individual modules are evaluated automatically as described below
You need to mark instructions completed, score at least 5 points from the Quizz, contribute to discussion area and return Learning Diary based on that module
CSR Report, team work (40%), maximum 50 points.
Learning Diary, individual work (60%), maximum 50 points.

Your individual input to discussions will be taken into consideration when calculating your final grade. Both Learning Diary and CSR Report must be done to pass the course. For the final evaluation following Laurea Grading Scheme is used.

Interaction and communication
There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

Learning materials and recommended literature

Given by the lecturer in Canvas.

Alternative completion methods of implementation

In student teams you will write a CSR Report where you will describe the environmental, social and economic responsibilities including circular economy of an organization of your choice.

Co-operation with working life and/or RDI

Please, find or choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Important dates

Orientation module will be in Canvas.
No meetings at school or in Teams.
No calendar reservations.
5 credits on students' own time.
CSR Report will be carried out in teams.

Students workload

5 credits on students' own time. CSR Report will be carried out in teams.

Content and scheduling

here are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

You are supposed to work with the Learning Diary during the whole study unit i.e. starting from the very first week.

You will be required to write reports individually and in teams. Please note that all reports are submitted automatically to Urkund for plagiarism detection.

You are required to compile all your contributions to any discussions in the individual Learning Diary.

See the schedule for more detailed information.
Evaluation

The study unit will be evaluated based on your individual assignments, active discussion on each topic, CSR Report and Learning Diary.

1. Our Earth, individual work, Pass/Fail

2. Social Responsibility, individual work, Pass/Fail

3. Economic Responsibility, individual work, Pass/Fail

4. CSR Report, team work (40%), grade 1-5

5. Learning Diary, individual work (60%), grade 1-5

Your individual assignments will be taken into consideration when calculating your final grade.

All these parts must be completed before the final grade is given. The final grade is lowered by at least 0.5 if any work is submitted late. Please note that active discussion is required during the discussion weeks. If you fail to take part in any discussions, you are required to write a summary of that week's discussion.

Grading scale

H-5

Evaluation methods and criteria

Detailed in Canvas. F - 5.

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- present justified suggestions for development in relation to working life
- conceptualize phenomena related to working life based on research results
- use appropriate research and development methods in order to produce new knowledge
- act in development projects cooperatively and in a responsible manner with working life and other partners
- evaluate personal activities and solutions critically
- understand concepts in an extensive scale and present topics logically with justification

Grading scale

H-5

Further information

Thesis is graded by using the assessment criteria described in the thesis guidelines.

Learning outcomes

The student is able to
- present justified suggestions for development in relation to working life
- conceptualize phenomena related to working life based on research results
- use appropriate research and development methods in order to produce new knowledge
- act in development projects cooperatively and in a responsible manner with working life and other partners
- evaluate personal activities and solutions critically
- understand concepts in an extensive scale and present topics logically with justification

Grading scale

H-5

Further information

Thesis is graded by using the assessment criteria described in the thesis guidelines.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

On-line course in Canvas, no lectures

Teacher in charge: juhani.kettunen@laurea.fi

Location and time

Start October 2nd and end November 26th, 2023

Learning materials and recommended literature

Given by the lecturer in Canvas

Students workload

5 credits

Content and scheduling

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have?

All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.


2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues.

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find / choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

5. Learning diary, individual work

You are required to compile all your contributions to any discussions in the individual learning diary.

Further information for students

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

You are supposed to work with the diary during the whole study unit i.e. starting from the very first week.

You will be required to write reports individually and in teams. Please note that all reports are submitted automatically to Urkund for plagiarism detection.

You are required to compile all your contributions to any discussions in the individual learning diary.

See the schedule for more detailed information.
Evaluation

The study unit will be evaluated based on your individual assignments, active discussion on each topic, team report and learning diary.

1. Our Earth, individual work, Pass/Fail

2. Social Responsibility, individual work, Pass/Fail

3. Economic Responsibility, individual work, Pass/Fail

4. CSR Report, team work (40%), grade 1-5

5. Learning diary, individual work (60%), grade 1-5

Your individual assignments will be taken into consideration when calculating your final grade.

All these parts must be completed before the final grade is given. The final grade is lowered by at least 0.5 if any work is submitted late. Please note that active discussion is required during the discussion weeks. If you fail to take part in any discussions, you are required to write a summary of that week's discussion.

Grading scale

H-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

On-line course in Canvas, no lectures.

Teacher in charge: kaija.koivusalo@laurea.fi

Learning materials and recommended literature

Given by the lecturer in Canvas

Students workload

5 credits

Content and scheduling

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have? All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.

2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues. EU is currently finalizing the Corporate Sustainability Reporting Directive (CSRD) and introducing sustainability reporting requirements (ESG reporting).

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find/choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic). You will be given interview questions.

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

5. Learning diary, individual work

You are required to compile all your contributions to any discussions in the individual learning diary.

Grading scale

H-5

Evaluation methods and criteria

The study unit will be evaluated based on your individual assignments, active discussion on each topic, team report and learning diary.

1. Our Earth, individual work, Pass/Fail
2. Social Responsibility, individual work, Pass/Fail
3. Economic Responsibility, individual work, Pass/Fail
4. CSR Report, team work (40%), grade 1-5
5. Learning diary, individual work (60%), grade 1-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Learning outcomes

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Teaching methods

Online course in Canvas. First three modules on environmental, social and economic responsibility in the course are studied independently at your own pace. You will also work on a learning diary throughout the course. Last module is a graded group assignment on a case company.

Learning materials and recommended literature

Canvas course includes necessary materials on each theme and links to external resources.

Alternative completion methods of implementation

Contact teacher for options.

Co-operation with working life and/or RDI

CSR report is done on a case company that the group selects.

Important dates

There are no contact lessons during this study unit. You will work online, both individually and in teams, and actively participate in online discussions and carry out assignments.

Students workload

One credit equals roughly 27 hours of work. While there are no contact lessons, there are weekly deadlines to evenly pace your work throughout the course.

Content and scheduling

The course is divided into five sections:

1. Our Earth, individual work

What is biodiversity? How is it influenced by my footprint? What choices do I have?

All our actions have an effect on the environment but what are the main threats the world is facing?

In the first part of our study unit you will explore the environmental challenges the world is facing.


2. Social Responsibility, individual work

Organizations around the world are becoming increasingly aware of the need for socially responsible behavior. A socially responsible organization has a good reputation, is able to attract and retain workers and customers, and is able to maintain its employees' morale and commitment.

ISO 26000 provides guidance for all types of organisations on concepts, terms, definitions, principles, and the core issues of social responsibility. GRI reporting system helps the companies to communicate the impact of business on critical sustainability issues.

3. Economic Responsibility, individual work

Organisations have economic responsibilities to their stakeholders: investors, employees and customers. Profitability is important as well as transparency in giving information about how the organisation is run.

GDP is a widely-used indicator of a nations' economic success. What are the shortcomings of this measure? Is it actually a good indicator of well-being?

What is HDI? What are externalities? You will learn to define these in this third part of the study unit.

4. CSR Report, team work

You will now summarize everything you have learned so far.

In teams you will write a report where you describe the environmental, social and economic responsibilities including circular economy of an organisation of your choice. Find / choose a small- or medium-sized company (SME*), interview a company representative and describe the company’s best practices in the above areas (environmental, social and economic).

Feel free to include photographs showing examples of innovative practices. Your final report, excluding pictures, should be 5-10 pages.

5. Learning diary, individual work

You are required to compile all your contributions to any discussions in the individual learning diary.

Further information for students

You are supposed to work on the learning diary during the whole study unit i.e. starting from the very first week.

You will be required to write reports individually and in teams. Please note that all reports are submitted automatically to Urkund for plagiarism detection.

You are required to compile all your contributions to any discussions in the individual learning diary.

Grading scale

H-5

Further information

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.