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Degree Programme in Business Management (HBA2), Laurea Leppävaara

Tutkinto:
Liiketalouden ammattikorkeakoulututkinto

Tutkintonimike:
Tradenomi, liiketalous (AMK)

Laajuus:
210 op

Degree Programme in Business Management (tailor-made), daytime studies, S24, Leppävaara
Opetussuunnitelman tunnus
(HBA224SN2)

Degree Programme in Business Management, daytime studies, S24, Leppävaara
Opetussuunnitelman tunnus
(HBA224SN)
Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara, group 1
Opetussuunnitelman tunnus
(HBA223SN2)

Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara, group 2
Opetussuunnitelman tunnus
(HBA223SN3)

Degree Programme in Business Management, daytime studies, S23, Leppävaara
Opetussuunnitelman tunnus
(HBA223SN)
Degree Programme in Business Management, daytime studies, S22, Leppävaara
Opetussuunnitelman tunnus
(HBA222SN)
Ilmoittautumisaika

22.05.2023 - 28.05.2023

Ajoitus

01.08.2023 - 31.07.2024

Opintopistemäärä

2 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Kirsi Maste
  • Marjaana Ajanto
Vastuuopettaja

Kirsi Maste

Ryhmät
  • HBA222SN
    Degree Programme in Business Management, daytime studies, S22, Leppävaara

Osaamistavoitteet

Opiskelija osaa
- laatia itselleen urasuunnitelman
- selvittää alansa työllistymismahdollisuuksia ja yrittäjyyden edellytyksiä
- hyödyntää ja rakentaa ammatillisia verkostoja
- kuvata osaamisensa ja hakea oman alansa töitä sekä ymmärtää sosiaalisen median merkityksen työnhaussa
- arvioida tulevaisuuden työelämässä tapahtuvia muutoksia ja niiden merkitystä omalle työuralleen
- toimia oman hyvinvointinsa hyväksi

Arviointiasteikko

Hyväksytty/Hylätty

Lisätiedot

Opinnon tavoitteena olevan osaamisen arvioinnissa käytetään Laurean yhteisten arviointikriteereiden vaativuustasoa 1.

Ajoitus

01.01.2024 - 31.12.2024

Opintopistemäärä

15 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

10 - 30

Koulutus
  • Degree Programme in Service Business Management (HMA), Laurea Leppävaara
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Katja Suonperä
  • Juhani Kettunen
  • Marjaana Ajanto
  • Anna Nolvi
Vastuuopettaja

Juhani Kettunen

Ryhmät
  • HMA221SN
    Degree Programme in Service Business Management, daytime studies, S21, Leppävaara
  • HBA222SN
    Degree Programme in Business Management, daytime studies, S22, Leppävaara

Osaamistavoitteet

The student is able to
- present justified suggestions for development in relation to working life
- conceptualize phenomena related to working life based on research results
- use proper research and development methods in order to produce new knowledge
- act in development projects cooperatively and in a responsible manner with working life and other partners
- evaluate their own activities and solutions critically
- understand concepts in an extensive scale and present topics logically and based on arguments

Aika ja paikka

There are no contact lessons. All the guidance is given by your thesis supervisor. Please send an email to juhani.kettunen@laurea.fi if you don't have a supervisor and are willing to start the thesis process.

Arviointiasteikko

Hyväksytty/Hylätty

Ilmoittautumisaika

27.11.2023 - 03.12.2023

Ajoitus

01.01.2024 - 31.07.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Sini Setälä
Vastuuopettaja

Sini Setälä

Ryhmät
  • HBA223SN
    Degree Programme in Business Management, daytime studies, S23, Leppävaara
  • HBA223SN2
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to:
- evaluate the effects of psychological, social, cognitive, and emotional factors on economic decision making
- discuss the role of rationality and emotions in purchasing decisions
- explain the mechanisms that define judgment processes

Toteutustapa

Contact classes, team work, individual work.

Aika ja paikka

In Leppävaara according to schedule. Presence on the first day is compulsory, as well as presence during team presentations and possible guest lectures.

Oppimateriaali ja suositeltava kirjallisuus

Literature:
Barden, Phil. (2013). Decoded. The Science Behind Why We Buy. Wiley.
Bazerman, Max H. & Moore, Don A. (2013) Judgment in Managerial Decision Making. Wiley.
Kahneman, Daniel, Sibony, Olivier & Sunstein, Caa R. (2021). Noise - A Flaw in Human Judgment. Little Brown Spark, Hachette Book Group.
Kahnemann, Daniel. (2011). Thinking Fast and Slow. Penguin Books.
Thaler, Richard H. (2015). Misbehaving. The Making of Behavioral Economics. W.W. Norton & Company Inc.
Thaler, Richard H. & Sustein, Cass R. (2008). Nudge. Improving Decisions, about Health, Wealth, and Happiness. Yale University Press.
Please visit the Laurea library to find more information on this topic.
Articles:
Kahnemann, Daniel & Tversky, Amos. (1974) Judgment under Undercertainty: Heuristics and Biases. Science. New Series. Vol. 185, No. 4157 (Sept. 27, 1974), pp. 1124-1131
Thaler, Richard H. (2008). Mental Accounting and Consumer Choice. Marketing Science. Vol. 27, No. 1. January-February 2008, pp. 15-25
From the net:
How You Really Make Decisions
Barry Schwartz: The Paradox of Choice
How Do People Really Make Choices
Dan Ariely: Are We in Control of Our Own Decisions?
Richard Thaler: Nudge - an overview
Richard Thaler: PBS News Hour
Mike Vaughan: How to Ask Better Questions

Toteutuksen tärkeät päivämäärät

Contact classes and deadlines.

Lisätietoja opiskelijoille

Behavioral economics assumes that people are boundedly rational actors with limited cognitive processing power and time, whose choices are influenced by the contexts in which decisions are embedded. (Samson, Behavioral Economics Guide 2017)
Behavioral economics takes into account the effects of psychological, social, cognitive, and emotional factors on economic decision making. During this course we will study them, discuss the role of rationality and emotions in purchasing decisions and seek to understand the mechanisms that define judgment processes.
The assignments that arrive late will be graded only if the late handing in has been agreed in advance with the teacher. The honoring of deadlines is taken into account in the grading. The late handing in will lower the grade, and if not justified, disallows the completing of this course.

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

BACHELOR'S DEGREE INITIAL STAGE STUDENTS
EXCELLENT
grade 5
Students are able to:
• Apply professional concepts expertly.
• Comply with occupational safety instructions responsibly and independently.
• Justify activities using research knowledge.
• Work independently and take initiatives in line with objectives. Operations are often flexible, systematic, development-oriented, creative and active.
• Select the appropriate techniques and models for activities, and justify the choices.
• Act in customer-oriented ways and according to the situation.
• Promote group activities.
• Able to critically apply ethical principles in the subject field in one's conduct and tasks.
GOOD
grade 3
Students are able to:
• Apply professional concepts systematically.
• Apply occupational safety instructions in their activities.
• Justify, compare and analyse their activities using general guidelines.
• Able to cope independently in different tasks in each operating environment.
• Apply acquired techniques and models diversely.
• Act professionally in customer situations.
• Work in a group in line with objectives.
• Justify their activities in accordance with ethical principles..
SATISFACTORY,
grade 1
Students are able to:
• Apply most important/individual and appropriate professional concepts, and indicate their familiarity with the knowledge base.
• Act safely, although activities are often schematic/ experimental/ fumbling/ self-involved.
• Comply with rules and instructions, and justify their activities using provided instructions.
• Act appropriately under guidance.
• Use acquired techniques and models.
• Take customers into account in their actions.
• Act as group members.
• Act in accordance with ethical principles.

Ilmoittautumisaika

11.09.2023 - 17.09.2023

Ajoitus

05.10.2023 - 30.11.2023

Opintopistemäärä

5 op

Virtuaaliosuus

3 op

Toteutustapa

40 % Lähiopetus, 60 % Etäopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Juhani Kettunen
Vastuuopettaja

Juhani Kettunen

Ryhmät
  • HBA223SN
    Degree Programme in Business Management, daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to
- describe the different economic, social and ecological factors and megatrends affecting the global economy*
- explain the structure of the economy and the different economic policies in a global framework
- describe the history and drivers of international trade
- identify international actors in the global economy

*The verb 'recognize' has been replaced effective 1st of August 2024.

Aika ja paikka

Lectures at Leppävaara Campus.

Oppimateriaali ja suositeltava kirjallisuus

Will be given in the Canvas workspace

Sisältö ja sen jaksotus

Microeconomics, Macroeconomics and International Economics

Lisätietoja opiskelijoille

This is study unit is held daytime on Leppävaara campus

Arviointiasteikko

Hyväksytty/Hylätty

Ajoitus

01.11.2023 - 16.02.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Katriina Reponen
  • Juhani Kettunen
Vastuuopettaja

Juhani Kettunen

Ryhmät
  • HBA223SN2
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to
- describe the different economic, social and ecological factors and megatrends affecting the global economy*
- explain the structure of the economy and the different economic policies in a global framework
- describe the history and drivers of international trade
- identify international actors in the global economy

*The verb 'recognize' has been replaced effective 1st of August 2024.

Arviointiasteikko

H-5

Ajoitus

09.01.2024 - 31.05.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Korkeakouluyksikkö W

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

10 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Katriina Reponen
  • Juhani Kettunen
Vastuuopettaja

Juhani Kettunen

Ryhmät
  • HBA223SN3
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara, group 2

Osaamistavoitteet

The student is able to
- describe the different economic, social and ecological factors and megatrends affecting the global economy*
- explain the structure of the economy and the different economic policies in a global framework
- describe the history and drivers of international trade
- identify international actors in the global economy

*The verb 'recognize' has been replaced effective 1st of August 2024.

Arviointiasteikko

H-5

Ilmoittautumisaika

22.05.2023 - 28.05.2023

Ajoitus

03.11.2023 - 28.02.2024

Opintopistemäärä

10 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Seppo Luode
  • Marjaana Ajanto
  • Mervi Saarela
Vastuuopettaja

Mervi Saarela

Ryhmät
  • HBA223SN
    Degree Programme in Business Management, daytime studies, S23, Leppävaara
  • HBA223SN2
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to
- describe the opportunities, operators and networks in the business environment*
- define the functions, processes and IT systems of an organization
- define the core and supporting processes of an organization
- apply the concept of value chain and customer driven value creation in process development
- assess the financial and operational performance of logistics as part of the supply chain management

*The verb 'recognize' has been replaced effective 1st of August 2024.

Aika ja paikka

The study unit starts in autumn semester Oct 13 and continues in the spring semester until Feb 28.

Oppimateriaali ja suositeltava kirjallisuus

Pls. see Canvas

Työelämäyhteistyö ja/tai TKI

Includes a LbD part with a case company chosen by the student team

Toteutuksen tärkeät päivämäärät

Pls. see Canvas

Opiskelijan ajankäyttö ja kuormitus

Pls. see Canvas

Sisältö ja sen jaksotus

Pls. see Canvas

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

REQUIREMENT LEVEL I
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT Assessed as applicable: TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
5 THE STUDENT IS ABLE TO
– use professional concepts extensively
– compare and choose relevant information
– report and communicate in a professional manner
– work independently, using the skills and methods learned
– take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
– anticipate his/her need for guidance
– promote the team’s work and team spirit
– manage his/her time appropriately, completing the agreed tasks at the required quality level
– work responsibly, applying the skills and methods learned
– plan and evaluate their work, taking safety and/or ethical aspects into consideration
3 THE STUDENT IS ABLE TO
– use professional concepts in a consistent manner when explaining various work practices and situations
– gather information and use his/her knowledge basis
–report in the agreed manner
– work using the skills and methods learned
– engage in professional interaction with customers and/or co-operation partners and identify their needs
– take part in guidance and utilise it
– engage in goal-oriented work in a team
– plan and manage the progress of his/her work and use of time
– detect safety-related risks
– justify this/her actions in accordance with the professional code of conduct
H/1 THE STUDENT IS ABLE TO
– use essential professional concepts when explaining various work practices and situations
– search for information in different sources
– report
– work under guidance using the skills and methods learned
– interact with customers and/or co-operation partners
– receive guidance
– work as a member of a team
– plan the progress of his/her work and use of time under guidance
– work safely and in accordance with the professional code of conduct
– follow the provided instructions and rules

Ajoitus

09.01.2024 - 20.12.2024

Opintopistemäärä

10 op

Toteutustapa

Lähiopetus

Yksikkö

Korkeakouluyksikkö W

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

10 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Seppo Luode
  • Mervi Saarela
Vastuuopettaja

Mervi Saarela

Ryhmät
  • HBA223SN3
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara, group 2

Osaamistavoitteet

The student is able to
- describe the opportunities, operators and networks in the business environment*
- define the functions, processes and IT systems of an organization
- define the core and supporting processes of an organization
- apply the concept of value chain and customer driven value creation in process development
- assess the financial and operational performance of logistics as part of the supply chain management

*The verb 'recognize' has been replaced effective 1st of August 2024.

Arviointiasteikko

H-5

Ilmoittautumisaika

22.05.2023 - 28.05.2023

Ajoitus

18.09.2023 - 31.12.2023

Opintopistemäärä

5 op

Virtuaaliosuus

5 op

Toteutustapa

Etäopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Verkkokampus

Opetuskielet
  • Englanti
Paikat

40 - 120

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Sebastian King
  • Marika Nikkinen
  • Marjaana Ajanto
  • Kaija Koivusalo
Vastuuopettaja

Kaija Koivusalo

Ryhmät
  • HBA222SN
    Degree Programme in Business Management, daytime studies, S22, Leppävaara

Osaamistavoitteet

The student is able to
- analyze environmental, social and economic responsibilities in service business
- develop sustainable practises in organisations

Toteutustapa

A special implementation incorporating the Working Across Borders project in an international environment.

For more details see: https://www.ucll.be/international/short-programmes-international/virtual-projects/virtual-exchange-working-across-borders

Oppimateriaali ja suositeltava kirjallisuus

All materials will be delivered via Canvas and Toledo.

Toteutuksen valinnaiset suoritustavat

If you feel that you have already acquired the competences targeted in this study unit, or example you have worked closely with CSR issues, please send your Competence analysis to the course lecturers. The latest time to send the analysis is two weeks before the start of the study unit.

Työelämäyhteistyö ja/tai TKI

The course includes a company project with an international client.

Toteutuksen tärkeät päivämäärät

Course opens in Canvas: 18 September
Class online meeting 29 September 1 pm
Project kick-off date: Tuesday, 10 October (online) 3 pm
Final seminar with the client: Tuesday, 12 December (online) 3 pm (note! not 11 December)

Kansainvälisyys toteutuksella

An international project with over 500 students from 10 countries is integrated into this study unit.

Opiskelijan ajankäyttö ja kuormitus

5 ECTS = 135 hours of work.

Sisältö ja sen jaksotus

A detailed schedule will be given in Canvas.

Lisätietoja opiskelijoille

This implementation is intended for students on English-language BBA programmes. Students from Finnish-language BBA programmes who are interested in CSR and sustainability issues and are keen to develop their international networks and collaborate with students around the world are very welcome! Good English language skills are recommended.

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

The study unit follows the Level 2 criteria.

Scoring for assignments is detailed in Canvas. The following is an overview:

3 ECTS are based on the Working Across Border assignments (points are given for teamwork, a team pitch of a client proposal, peer evaluations, a readiness test and self-introduction)

2 ECTS are given for the work done in the Canvas CSR environment and summarised in a Learning Diary submitted at the end of the course

Hylätty (0)

The student does not complete the required assignments satisfactorily.

Arviointikriteerit, tyydyttävä (1-2)

IN ACCORDANCE WITH REQUIREMENT LEVEL 2 (GRADE 1)
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
The student is able to:
– use professional concepts in a consistent manner and demonstrate his/her familiarity with the knowledge basis
– report and communicate in a professional manner
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
The student is able to:
– act independently taking into account the operating environment
– take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
Assessed as applicable: TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
The student is able to:
– describe the significance of his/her actions for successful co-operation
– describe his/her competence in relation to the learning outcomes

Arviointikriteerit, hyvä (3-4)

IN ACCORDANCE WITH REQUIREMENT LEVEL 2 (GRADE 3)
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
The student is able to:
– critically evaluate information and justify their actions with science-based knowledge
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
The student is able to:
– propose creative solutions at work
– promote professional co-operation and enhance customer and partner relationships
Assessed as applicable: TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
The student is able to:
– act in a manner that promotes the team’s entrepreneurial and responsible approach to work
– describe the development of his/her competence in relation to the learning outcomes

Arviointikriteerit, kiitettävä (5)

IN ACCORDANCE WITH REQUIREMENT LEVEL 2 (GRADE 5)
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
The student is able to:
– analyse the acquired information, draw conclusions and combine theoretical knowledge with experiential knowledge
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
The student is able to:
– evaluate the applicability of produced knowledge, skill or idea to other contexts as well as their impact
– anticipate needs of customers and/or co-operation partners
Assessed as applicable: TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
The student is able to:
– evaluate and develop the team’s entrepreneurial and responsible approach to work
– evaluate the possibilities for utilising competence and plan his/her personal development and development of the team

Lisätiedot

The learning outcomes of the study unit/project are evaluated based on the requirement level 2 of Laurea's common evaluation criteria.

Ilmoittautumisaika

27.11.2023 - 03.12.2023

Ajoitus

28.02.2024 - 31.05.2024

Opintopistemäärä

10 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Marika Nikkinen
  • Marjo Lipasti
Vastuuopettaja

Marjo Lipasti

Ryhmät
  • HBA223SN
    Degree Programme in Business Management, daytime studies, S23, Leppävaara
  • HBA223SN2
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to:
- evaluate the prerequisites for customer-oriented operation, and different customer needs and solutions
- develop customer-oriented business models and processes
- innovate customer-oriented products and services*
- choose the right marketing measures for different target groups

*The verb 'develop' has been replaced effective 1st of August 2024.

Toteutustapa

A Canvas learning environment is used to support the implementation, but it is important to take part in teaching and guidance on campus according to schedule. The study unit includes working in pairs or groups. You will receive individual feedback for assignments from the teacher, and working life or peer feedback may also be utilised.

Oppimateriaali ja suositeltava kirjallisuus

E.g
Finch, Brian. 2013. How to write a business plan. Kogan Page.
Kotler, Philip & Armstrong, Gary. (2012). Principles of Marketing. Pearson.
Osterwalder, A. & Pigneur, Y. 2009. Business Model Generation. Amsterdam. Self Published.
Robbins, Stephen P. & Judge, Timothy A. (2016). Essentials of Organizational Behavior. Pearson.

Toteutuksen valinnaiset suoritustavat

All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the studies or another person designated to the position. The assessment is carried out according to the same assessment criteria and, as a rule, same grading scale as that adopted for the corresponding study unit or module. The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree (work-based learning). The student is responsible for demonstrating and verifying their competence and for providing sufficient information.

Toteutuksen tärkeät päivämäärät

According to the degree regulations (section 18) “students must be present in the first contact session or notify their teacher in charge if they cannot attend. If they fail to notify the teacher of their absence in the first contact session, their enrollment will be rejected. Another student in the queue may be enrolled in the study unit in the place of the absent student.” (Laurea degree regulations) In the case of online studies the lecturer can also specify some other way than participation on an online meeting what is required from the student so that he/she verifies his/her attendance on the study unit (Decision by the vice president, education 7/2019).

Opiskelijan ajankäyttö ja kuormitus

10 ECTS = 270 hours of student work

Sisältö ja sen jaksotus

Developing a business idea and making a business plan. Learning to use Business Model Canvas.

During this course the student will learn to:
- evaluate the prerequisites for customer-oriented operation, and different customer needs and solutions
- develop customer-oriented business models and processes
- develop customer-oriented products and services
- choose the right marketing measures for different target groups

Lisätietoja opiskelijoille

The study unit corresponds to the requirements of Bachelor level education.
According to the degree regulations (section 18) students must be present for the first contact teaching session, or they must notify the responsible teacher of their absence to confirm they intend to participate in studies, Alternatively, the teacher can specify a different manner for the student to confirm that they intend to participate in the studies. The completion of these measures can be required within a week of the studies having begun. The application of the aforementioned approach requires that the teacher notifies the students accepted to the study unit of the practice and that the practice is specifically mentioned in the study unit’s implementation plan.

If the student has a justified reason for not attending the first contact teaching session or for not notifying the teacher of their intention to be involved in studies in the manner required by the teacher, the student must contact the responsible teacher to agree on participation in the studies. Their registration for the study unit will be rejected, of the student does not notify the teacher of being absent from the first contact teaching session or the reason for their absence cannot be considered justified, Another student who is in line for the study unit can be selected in their place.

The quality of the study unit implementation has been assessed and the self-evaluation report is available in Canvas.

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

“The evaluation of competence is based on the descriptions of objectives in the curricula, and the level of competence is assessed according to the evaluation criteria listed in the implementation plan for the studies.” (Laurea degree regulations).

In this study unit the assessing of the competences will be done by using the criteria set for requirement level I.

Professional knowledge basis, information searching and reporting

To achieve grade 5 student must be able to
- use professional concepts extensively
- compare and choose
- relevant information
- report and communicate in a professional manner

To achieve grade 3 student must be able to
- use professional concepts in a consistent manner when explaining various work practices and situations
- gather information and use their knowledge basis
- report in the agreed manner

To achieve grade 1 (or pass) student must be able to
- use essential professional concepts when explaining various work practices and situations
- search for information in different sources
- report

Professional practice and workplace development

To achieve grade 5 student must be able to
- work independently, using the skills and methods learned
- take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
- anticipate their need for guidance

To achieve grade 3 student must be able to
- work using the skills and methods learned
- engage in professional interaction with customers and/or co-operation partners and identify their needs
- take part in guidance and utilise it

To achieve grade 1 (or pass) student must be able to
- work under guidance using the skills and methods learned
- interact with customers and/or co-operation partners
- receive guidance

Teamwork, skills, leadership, and responsibility

To achieve grade 5 student must be able to
- promote the team’s work and team spirit
- manage their time appropriately, completing the agreed tasks at the required quality level
- work responsibly, applying the skills and methods learned
- plan and evaluate their work, taking safety and/or ethical aspects into consideration

To achieve grade 3 student must be able to
- engage in goal-oriented work in a team
- plan and manage the progress of their work and use of time
- detect safety-related risks
- justify their actions in accordance with the professional code of conduct

To achieve grade 1 (or pass) student must be able to
- work as a member of a team
- plan the progress of their work and use of time under guidance
- work safely and in accordance with the professional code of conduct
- follow the provided instructions and rules

“Students who has failed to demonstrate their competence in accordance with the approved level must supplement or retake their study attainment in a manner and schedule defined by the teacher of the study unit. Laurea provides examination retake dates. Students must register for these examinations no later than 10 days before the retake date. A failed exam or other study attainment can be retaken twice. A failure to attend an actual examination is considered to be one completion attempt." (Laurea degree regulations.)

All staff and students of Laurea are expected to adhere to good scientific practices, which includes appropriate referencing. Familiarise yourself with the practices and, if needed, ask for more information. All study assignments are to be done as individual work unless otherwise instructed. If Ouriginal is used when assignments are checked, the lecturer will inform the students of this.

Ilmoittautumisaika

27.11.2023 - 03.12.2023

Ajoitus

22.01.2024 - 25.03.2024

Opintopistemäärä

10 op

Virtuaaliosuus

6 op

TKI-osuus

4 op

Toteutustapa

40 % Lähiopetus, 60 % Etäopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 80

Koulutus
  • Liiketalouden koulutus (HLY2), Laurea yhteinen
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Veera Peltomaa
  • Petri Miinalainen
Vastuuopettaja

Veera Peltomaa

Ryhmät
  • NDA223KA
    Tietojenkäsittelyn koulutus, digitaalisten palveluiden kehittäminen, monimuotototeutus, K23, Leppävaara
  • HBA222SN
    Degree Programme in Business Management, daytime studies, S22, Leppävaara
  • HLA223KN
    Liiketalouden koulutus, taloushallinto ja rahoitus, päivätoteutus, K23, Leppävaara

Osaamistavoitteet

The student is able to
- analyze traffic in digital channels
- plan digital customer experience
- plan marketing and sales for digital channels
- use digital tools in marketing and sales
- apply regulations for digital business

Toteutustapa

There are two parts in this course.
A) common, individual self-paced ONLINE studies related to digital sales & marketing on Laurea's Canvas-learning management system. You will familiarize yourself with Google and Hubspot certificates. Lecturers will guide you in discussion forum if any help needed.
B) customer development PROJECT done in teams, preferably in Digital Living Lab. Students will be teamed up and they can select customer or R&D project from the list or suggest their own one (e.g. related to entrepreneurship).

Presence is compulsory during the kickoff on 22nd of January at 14:00.

Student must complete the orientation assignment on time to ensure place in the course. Deadline for the orientation assignment is 29.1.2024

Aika ja paikka

Guidances on zoom.

Oppimateriaali ja suositeltava kirjallisuus

Information about the material is announced on the learning platform (Canvas) and Trello-platforms. In addition this book is needed:

Kotler P. , Kartajaya H., Setiawan I., Marketing 4.0 – Moving from Traditional to Digital, parts 4-7 (https://laurea.finna.fi/Record/nelli01.3710000000952392)

Toteutuksen valinnaiset suoritustavat

According to the degree regulations “all students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognized and accredited by the teacher responsible for the module or study unit or another person designated by the director of the UAS unit. The assessment is carried out according to the same criteria and grading scale as that adopted for the corresponding study unit.” For further information visit Student intranet/Opiskelijaintra.

Työelämäyhteistyö ja/tai TKI

Worklife skills and competences are built through achieving industry certifications during the course. There are also customer development project in this course.

Toteutuksen tärkeät päivämäärät

The coaching sessions take place between Jan 22, 2024 - March 11, 2024 between 14-16.00. The couching sessions are online. These sessions and link to Zoom can be found in your calendars (Pakki). Also possible changes/cancellations are noted there

Students are also encouraged to meet each other and the coaches face-to-face during the course in Laurea Digital Living Lab, Room 009, Leppävaara campus.

Kansainvälisyys toteutuksella

This course is suitable for exchange students as well.

Opiskelijan ajankäyttö ja kuormitus

One credit equals approximately 26.7 hours of work performed by the student.

Sisältö ja sen jaksotus

The main themes in the course are:
- Digital Transformation
- Fundamentals of Digital Marketing
- Digital Marketing & Lead Acquisition
- Social Media Marketing
- Sales in Today's World
- Legal Issues

Lisätietoja opiskelijoille

The study unit corresponds to the requirements of Bachelor's level education. According to the degree regulations (section 18) “students must be present in the first contact session or notify their teacher in charge if they cannot attend. If they fail to notify the teacher of their absence in the first contact session, their enrolment will be rejected. Another student in the queue may be enrolled in the study unit in the place of the absent student.” (Laurea degree regulations) In the case of online studies the lecturer can also specify some other way than participation on an online meeting what is required from the student so that he/she verifies his/her attendance on the study unit (Decision by the vice president, education 7/2019).

The quality of the study unit implementation has been assessed and the self-evaluation report is available in Canvas.

Arviointiasteikko

H-5

Hylätty (0)

See details on Canvas -platform.

Arviointikriteerit, tyydyttävä (1-2)

See details on Canvas -platform.

Arviointikriteerit, hyvä (3-4)

See details on Canvas -platform.

Arviointikriteerit, kiitettävä (5)

See details on Canvas -platform.

Ajoitus

14.08.2023 - 03.09.2023

Opintopistemäärä

0 op

Yksikkö

Laurea Leppävaara

Toimipiste

Laurea Verkkokampus

Opetuskielet
  • Englanti
Paikat

20 - 150

Koulutus
  • Degree Programme in Safety, Security and Risk Management (HRA), Laurea Leppävaara
  • Degree Programme in Business Information Technology, Cyber Security (NCA2), Laurea Leppävaara
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
  • Degree Programme in Business Information Technology, Developing Digital Services (NSA2), Laurea Leppävaara
Opettaja
  • Sirpa Mattila
  • Annika Kirkkomäki
Vastuuopettaja

Annika Kirkkomäki

Ryhmät
  • HBA223SN
    Degree Programme in Business Management, daytime studies, S23, Leppävaara
  • NSA223SA
    Degree Programme in Business Information Technology, Developing Digital Services, virtual studies, S23, Leppävaara
  • NCA223SA
    Degree Programme in Business Information Technology, Cyber Security, virtual studies, S23, Leppävaara
  • HRA223SA
    Degree Programme in Safety, Security and Risk Management, blended learning, S23, Leppävaara

Osaamistavoitteet

At the beginning of their studies, all students who have English and/or Swedish qualifications on prior certificates required for studies at Laurea, or who have received previous instruction in English and/or Swedish take initial tests in these languages. The initial tests are the same for all fields of study and may only be taken once. Students who transfer between degrees within Laurea do not have to retake the test. The test is used to check the students’ starting level before language studies begin. Students who fail the test must take preparatory studies in the language at the start of their studies. Having passed the preparatory studies, students obtain credits for inclusion in elective studies.

Lisätiedot

At the beginning of their studies, all students who have Swedish qualifications on prior certificates required for studies at Laurea take initial test in Swedish, with the exception of those whose mother tongue or language of education is Swedish.

Ilmoittautumisaika

22.05.2023 - 28.05.2023

Ajoitus

31.08.2023 - 05.12.2023

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Anja Mertanen
Vastuuopettaja

Anja Mertanen

Ryhmät
  • HBA223SN
    Degree Programme in Business Management, daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to:
- speak and understand Finnish in very basic and familiar everyday situations
- find information in very short texts and write simple messages
- use some of the basic grammar structures
- become familiar with Finnish cultural manners and customs
- reach the target level of A1.1 in the Common European Framework of Reference for Languages

Toteutustapa

The course will have lessons every week during the whole semester. It's aiming at basic knowledge of Finnish grammar and vocabulary to guarantee that the students will be able to speak and understand Finnish in very basic everyday situations. The target level is A1.1. in the Common European Framework of Refrence for Languages. NOTICE! THE STUDENTS HAVE TO BE PRESENT AT THE 1ST SESSION OR INFORM THE TEACHER IN ADVANCE ON THEIR ABSENCE. Otherwise they may loose their place at the course.

Aika ja paikka

Leppävaara campus. Weekly sessions during the whole semester (once a week, 3 lessons). NOTICE! THE STUDENTS HAVE TO BE PRESENT AT THE 1ST SESSION OR INFORM THE TEACHER IN ADVANCE ON THEIR ABSENCE. Otherwise they may loose their place at the course.

Oppimateriaali ja suositeltava kirjallisuus

Oma Suomi 1 -kirja

Opiskelijan ajankäyttö ja kuormitus

According to Laurea mathematics, 5 credits requires a workload of 135 hours. About 50 of them will be used for weekly lessons in classroom. Homework and home studies will take the rest of the hours, however, it may vary depending on students' personal activeness, skills and goals.

Sisältö ja sen jaksotus

Basic grammar (verb conjugation, endings, questions, possessive etc), vocabulary (related to food, accomodation, studying, describing a person, family, hobbies, numbers, telling the time, weekdays, months, weather, etc.), cultural issues (facts, customs, habits in Finland), oral exercises (buying a ticket, paying at the cashier, discussing different issues, personal questions etc.).

Lisätietoja opiskelijoille

No prerequisites required.
Required attendance: 80 % of lessons unless otherwise agreed.

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

The target level is A1.1. in the Common European Framework of Refrence for Languages.
Final grade will consist of the following:
1. Written exam at the end of the course
2. Oral exam at the end of the course
3. Small vocabulary tests during the course
4. Active participation and attendence in the lessons
Required attendance: 80 % of lessons unless otherwise agreed.

Arviointikriteerit, hyväksytty/hylätty

Grading 1-5, 1 being the lowest and 5 the highest grade.
Final grade will consist of the following:
1. Written exam at the end of the course
2. Oral exam at the end of the course
3. Small vocabulary tests during the course
4. Active participation and attendence in the lessons
Required attendance: 80 % of lessons unless otherwise agreed.

Lisätiedot

The study unit is for those whose language of education and mother tongue are other than Finnish and Swedish and who have not studied Finnish before.

Ajoitus

01.11.2023 - 16.02.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Meri Punkari
Vastuuopettaja

Meri Punkari

Ryhmät
  • HBA223SN2
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to:
- speak and understand Finnish in very basic and familiar everyday situations
- find information in very short texts and write simple messages
- use some of the basic grammar structures
- become familiar with Finnish cultural manners and customs
- reach the target level of A1.1 in the Common European Framework of Reference for Languages

Toteutustapa

The course will have lessons between 6.11.2023-15.2.2024. It's aiming at basic knowledge of Finnish grammar and vocabulary to guarantee that the students will be able to speak and understand Finnish in very basic everyday situations. The target level is A1.1. in the Common European Framework of Refrence for Languages. NOTICE! THE STUDENTS HAVE TO BE PRESENT AT THE 1ST SESSION OR INFORM THE TEACHER IN ADVANCE ON THEIR ABSENCE. Otherwise they may loose their place at the course.

Aika ja paikka

Leppävaara campus. NOTICE! THE STUDENTS HAVE TO BE PRESENT AT THE 1ST SESSION OR INFORM THE TEACHER IN ADVANCE ON THEIR ABSENCE. Otherwise they may loose their place at the course.

Oppimateriaali ja suositeltava kirjallisuus

Oma Suomi 1 -ekirja

Opiskelijan ajankäyttö ja kuormitus

According to Laurea mathematics, 5 credits requires a workload of 135 hours. About 50 of them will be used for weekly lessons in classroom. Homework and home studies will take the rest of the hours, however, it may vary depending on students' personal activeness, skills and goals.

Sisältö ja sen jaksotus

Basic grammar (verb conjugation, endings, questions, possessive etc), vocabulary (related to food, accomodation, studying, describing a person, family, hobbies, numbers, telling the time, weekdays, months, weather, etc.), cultural issues (facts, customs, habits in Finland), oral exercises (buying a ticket, paying at the cashier, discussing different issues, personal questions etc.).

Lisätietoja opiskelijoille

No prerequisites required.
Required attendance: 80 % of lessons unless otherwise agreed.

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

The target level is A1.1. in the Common European Framework of Refrence for Languages.
Final grade will consist of the following:
1. Written exam at the end of the course
2. Small vocabulary tests during the course
3. Active participation and attendence in the lessons
Required attendance: 80 % of lessons unless otherwise agreed.
4. Some submitted excercises

Arviointikriteerit, hyväksytty/hylätty

Grading 1-5, 1 being the lowest and 5 the highest grade.
Final grade will consist of the following:
1. Written exam at the end of the course
2. Oral exam at the end of the course
3. Small vocabulary tests during the course
4. Active participation and attendence in the lessons
Required attendance: 80 % of lessons unless otherwise agreed.

Lisätiedot

The study unit is for those whose language of education and mother tongue are other than Finnish and Swedish and who have not studied Finnish before.

Ajoitus

14.12.2023 - 31.05.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Korkeakouluyksikkö W

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

10 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Meri Punkari
Vastuuopettaja

Meri Punkari

Ryhmät
  • HBA223SN3
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara, group 2

Osaamistavoitteet

The student is able to:
- speak and understand Finnish in very basic and familiar everyday situations
- find information in very short texts and write simple messages
- use some of the basic grammar structures
- become familiar with Finnish cultural manners and customs
- reach the target level of A1.1 in the Common European Framework of Reference for Languages

Arviointiasteikko

H-5

Lisätiedot

The study unit is for those whose language of education and mother tongue are other than Finnish and Swedish and who have not studied Finnish before.

Ilmoittautumisaika

22.05.2023 - 28.05.2023

Ajoitus

11.09.2023 - 27.11.2023

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Sini Setälä
Vastuuopettaja

Sini Setälä

Ryhmät
  • HBA222SN
    Degree Programme in Business Management, daytime studies, S22, Leppävaara

Osaamistavoitteet

The student is able to
- analyse and develop their activity as a member of the work community and a manager
- apply labour legislation and collective agreements
- analyse the work community and promote well-being at work

Toteutustapa

Lectures
Teamwork
Reports
Powerpoint presentations

Aika ja paikka

Leppävaara campus

Oppimateriaali ja suositeltava kirjallisuus

Bibliography:

Strategy/Management/Leadership/HRM

Robbins, Stephen P., Judge, Timothy A. 2016: Essentials of Organizational Behavior. Pearson, Harlow.
Robbins, Stephen P., Judge, Timothy A. 2010: Organizational Behavior. Pearson, Harlow
Lynch, Richard 2006: Corporate strategy. Prentice Hall, Harlow.

Well-being at Work:

Maylett, Tracy EdD & Wride, Matthew JD. 2017. The Employee Experience. How to Attract Talent, Retain Top Performers, and Drive Results. Wiley.
MacRae, Ian & Furnham, Adrian. 2017. Motivation and Performance. A guide to motivating a diverse workforce. Kogan Page Limited.

Internet:

Pentti Sydänmaanlakka: Self-Leadership
How Good Are You at Leading Yourself?
eBooks, articles searched for the literature study

Toteutuksen valinnaiset suoritustavat

Normal recognition of prior learning and demonstration of competence are applied.

Toteutuksen tärkeät päivämäärät

Presence during the first lecture, team presentations, and possible guest lecturers is compulsory.

Kansainvälisyys toteutuksella

This course is suitable for exchange students.

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

BACHELOR'S DEGREE INITIAL STAGE STUDENTS

Arviointikriteerit, tyydyttävä (1-2)

SATISFACTORY,
grade 1
Students are able to:
• Apply most important/individual and appropriate professional concepts, and indicate their familiarity with the knowledge base.
• Act safely, although activities are often schematic/ experimental/ fumbling/ self-involved.
• Comply with rules and instructions, and justify their activities using provided instructions.
• Act appropriately under guidance.
• Use acquired techniques and models.
• Take customers into account in their actions.
• Act as group members.
• Act in accordance with ethical principles.

Arviointikriteerit, hyvä (3-4)

GOOD
grade 3
Students are able to:
• Apply professional concepts systematically.
• Apply occupational safety instructions in their activities.
• Justify, compare and analyse their activities using general guidelines.
• Able to cope independently in different tasks in each operating environment.
• Apply acquired techniques and models diversely.
• Act professionally in customer situations.
• Work in a group in line with objectives.
• Justify their activities in accordance with ethical principles..

Arviointikriteerit, kiitettävä (5)

EXCELLENT
grade 5
Students are able to:
• Apply professional concepts expertly.
• Comply with occupational safety instructions responsibly and independently.
• Justify activities using research knowledge.
• Work independently and take initiatives in line with objectives. Operations are often flexible, systematic, development-oriented, creative and active.
• Select the appropriate techniques and models for activities, and justify the choices.
• Act in customer-oriented ways and according to the situation.
• Promote group activities.
• Able to critically apply ethical principles in the subject field in one's conduct and tasks.

Ajoitus

28.08.2023 - 24.04.2024

Opintopistemäärä

2 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Ilona Rönkä
Vastuuopettaja

Ilona Rönkä

Ryhmät
  • HBA223SN
    Degree Programme in Business Management, daytime studies, S23, Leppävaara

Osaamistavoitteet

Opiskelija osaa
- suunnitella opintojaan huomioimalla aiemmin hankkimansa osaamisen ja alan tarjoamat työllistymismahdollisuudet
- hahmottaa kansainvälisyyden merkitystä työelämässä
- hahmottaa tarjolla olevat mahdollisuudet oman osaamisensa kehittämisessä
- soveltaa erilaisia opiskelutapoja
- arvioida omaa hyvinvointiaan ja sen merkitystä oman jaksamisensa kannalta
- arvioida ohjaus- ja tuentarpeensa
- arvioida ja kuvata omia vahvuuksiaan ja kehittymisen kohteitaan

Toteutustapa

This course is a part of the From a Student to a Professional study unit which consists of 3 modules which includes:

YY00BN52 Study Skills and Professional Orientation
YY00BN53 Professional Development
YY00BN54 Starting a Successful Career

The study unit consists of online materials delivered through the Canvas platform. These contain information about the assignments and group sessions.

Oppimateriaali ja suositeltava kirjallisuus

All materials are available in Canvas.

Toteutuksen tärkeät päivämäärät

The course is available before the start of the first semester. Students are invited to complete two pre-course tasks (a self-introduction and a short questionnaire) before attending the orientation week from August 28th 2023.

Other dates are given in Canvas.

Opiskelijan ajankäyttö ja kuormitus

5 ECTS = 135 hours of student work.

Sisältö ja sen jaksotus

See Canvas

Arviointiasteikko

Hyväksytty/Hylätty

Arviointimenetelmät ja arvioinnin perusteet

Evaluation methods and criteria are given in Canvas.

Lisätiedot

Opinnon tavoitteena olevan osaamisen arvioinnissa käytetään Laurean yhteisten arviointikriteereiden vaativuustasoa 1.

Ajoitus

01.11.2023 - 30.06.2024

Opintopistemäärä

2 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Sebastian King
Vastuuopettaja

Sebastian King

Ryhmät
  • HBA223SN2
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara

Osaamistavoitteet

Opiskelija osaa
- suunnitella opintojaan huomioimalla aiemmin hankkimansa osaamisen ja alan tarjoamat työllistymismahdollisuudet
- hahmottaa kansainvälisyyden merkitystä työelämässä
- hahmottaa tarjolla olevat mahdollisuudet oman osaamisensa kehittämisessä
- soveltaa erilaisia opiskelutapoja
- arvioida omaa hyvinvointiaan ja sen merkitystä oman jaksamisensa kannalta
- arvioida ohjaus- ja tuentarpeensa
- arvioida ja kuvata omia vahvuuksiaan ja kehittymisen kohteitaan

Arviointiasteikko

Hyväksytty/Hylätty

Lisätiedot

Opinnon tavoitteena olevan osaamisen arvioinnissa käytetään Laurean yhteisten arviointikriteereiden vaativuustasoa 1.

Ajoitus

20.11.2023 - 17.05.2024

Opintopistemäärä

2 op

Toteutustapa

Lähiopetus

Yksikkö

Korkeakouluyksikkö W

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

10 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Marika Nikkinen
Vastuuopettaja

Marika Nikkinen

Ryhmät
  • HBA223SN3
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara, group 2

Osaamistavoitteet

Opiskelija osaa
- suunnitella opintojaan huomioimalla aiemmin hankkimansa osaamisen ja alan tarjoamat työllistymismahdollisuudet
- hahmottaa kansainvälisyyden merkitystä työelämässä
- hahmottaa tarjolla olevat mahdollisuudet oman osaamisensa kehittämisessä
- soveltaa erilaisia opiskelutapoja
- arvioida omaa hyvinvointiaan ja sen merkitystä oman jaksamisensa kannalta
- arvioida ohjaus- ja tuentarpeensa
- arvioida ja kuvata omia vahvuuksiaan ja kehittymisen kohteitaan

Toteutustapa

This course is a part of the From a Student to a Professional study unit which consists of 3 modules which includes:

YY00BN52 Study Skills and Professional Orientation (2 ECTS 2023-2024)
YY00BN53 Professional Development (2 ECTS 2024-2025)
YY00BN54 Starting a Successful Career (1 ECTS 2025)

In each module you will have PSP (Personal Study Plan) discussions with your tutor teacher, group discussions with your peers and carry out tasks that will support your study and career goals.

The study unit consists of online materials delivered through the Canvas platform. These contain information about the assignments and group sessions.

Oppimateriaali ja suositeltava kirjallisuus

All materials are available in Canvas.

Toteutuksen valinnaiset suoritustavat

All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the studies or another person designated to the position. The assessment is carried out according to the same assessment criteria and, as a rule, same grading scale as that adopted for the corresponding study unit or module. The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree (work-based learning). The student is responsible for demonstrating and verifying their competence and for providing sufficient information.

Toteutuksen tärkeät päivämäärät

The course is available before the start of the first semester. Students are invited to complete two pre-course tasks (a self-introduction and a short questionnaire) before attending the orientation day (TBD).

Other dates are given in Canvas.

Opiskelijan ajankäyttö ja kuormitus

YY00BN52 Study Skills and Professional Orientation (2 ECTS = 54 hours of student work)
YY00BN53 Professional Development (2 ECTS = 54 hours of student work)
YY00BN54 Starting a Successful Career (1 ECTS = 27 hours of student work)

5 ECTS = 135 hours of student work

Sisältö ja sen jaksotus

The student will learn to:

- plan their studies by taking into account their previously acquired skills and the employment opportunities offered by the field
- perceive the available opportunities for developing their own competence
- apply different study methods
- evaluate their own well-being and its significance for their own coping
- assess their guidance and support needs
- evaluate and describe their own strengths and areas for development

Arviointiasteikko

Hyväksytty/Hylätty

Arviointimenetelmät ja arvioinnin perusteet

Evaluation methods and criteria are given in Canvas.

Lisätiedot

Opinnon tavoitteena olevan osaamisen arvioinnissa käytetään Laurean yhteisten arviointikriteereiden vaativuustasoa 1.

Ilmoittautumisaika

01.09.2023 - 03.12.2023

Ajoitus

01.09.2023 - 31.07.2024

Opintopistemäärä

15 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Ilona Rönkä
Vastuuopettaja

Ilona Rönkä

Ryhmät
  • HBA223SN
    Degree Programme in Business Management, daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to
- apply into practice what they have learnt
- analyse and structure the contents and methods of their work
- participate with their input in the development work of a company’s practices and business processes
- develop their business competencies
- evaluate their competencies and their development

Arviointiasteikko

Hyväksytty/Hylätty

Ilmoittautumisaika

27.11.2023 - 03.12.2023

Ajoitus

01.01.2024 - 31.07.2024

Opintopistemäärä

15 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Sebastian King
  • Kirsi Maste
Vastuuopettaja

Kirsi Maste

Ryhmät
  • HBA222SN
    Degree Programme in Business Management, daytime studies, S22, Leppävaara

Osaamistavoitteet

The student is able to
- evaluate their competencies and the requirements of working life
- develop and deepen their business competencies
- analyse and develop the content of their work and the operation of the organisation as a member of the work community
- establish personal working life connections and act in networks
- evaluate their competencies and their development
- plan their study path and career

Arviointiasteikko

Hyväksytty/Hylätty

Ilmoittautumisaika

25.11.2024 - 01.12.2024

Ajoitus

04.03.2024 - 31.07.2025

Opintopistemäärä

15 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Ilona Rönkä
Vastuuopettaja

Ilona Rönkä

Ryhmät
  • HBA223SN
    Degree Programme in Business Management, daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to
- evaluate their competencies and the requirements of working life
- develop and deepen their business competencies
- analyse and develop the content of their work and the operation of the organisation as a member of the work community
- establish personal working life connections and act in networks
- evaluate their competencies and their development
- plan their study path and career

Arviointiasteikko

Hyväksytty/Hylätty

Ilmoittautumisaika

27.11.2023 - 03.12.2023

Ajoitus

17.01.2024 - 08.05.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Ilona Rönkä
Vastuuopettaja

Ilona Rönkä

Ryhmät
  • HBA223SN
    Degree Programme in Business Management, daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication

Arviointiasteikko

H-5

Ajoitus

19.02.2024 - 31.05.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Sebastian King
Vastuuopettaja

Sebastian King

Ryhmät
  • HBA223SN2
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication

Toteutustapa

Kurssin tukimateriaalia tarjotaan verkossa Canvasissa ja tunnit pidetään kampuksella viikoittain.
Luokkatoiminta on tarkoitettu aktivoimaan opiskelijoiden tietoisuutta kurssimateriaalista ja tarjoamaan harjoittelua joihinkin kohdistetuista kommunikaatiotaidoista.

Oppimateriaali ja suositeltava kirjallisuus

Oppimateriaali Canvasissa. Katso myös:
• Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
• Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
• Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
• Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.

Toteutuksen valinnaiset suoritustavat

Sopimuksen mukaan luennoitsijan kanssa

Toteutuksen tärkeät päivämäärät

Canvas avataan 13.2.2024 (viikko ennen ensimmäistä tapaamista).
Viimeinen tapaaminen pidetään toukokuun aikana.Pienryhmätapaamisia varten voidaan varata lisäpäiviä.

Laurean ammattikorkeakoulun tutkintomääräysten mukaan,
"Opiskelijan on oltava ensimmäisellä kontaktikerralla läsnä tai ilmoitettava poissaolostaan vastuuopettajalle opintoon osallistumisensa vahvistamiseksi. Vaihtoehtoisesti opettaja voi määrittää myös muun tavan, jolla opiskelija vahvistaa osallistumisensa toteutukselle. Näitä toimia voidaan edellyttää viikon sisällä toteutuksen alkamisesta. Edellä esitetyn mukaisesti toimintatavan soveltaminen edellyttää, että opettaja tiedottaa toteutukselle hyväksyttyjä opiskelijoita käytänteestä ja että käytänne on kerrottu opinnon toteutussuunnitelmassa.

Mikäli opiskelija on estynyt perusteluista syistä osallistumaan ensimmäiseen kontaktikertaan tai aktivoitumaan opinnoissa opettajan asettamien edellytysten mukaisesti, hänen tulee olla yhteydessä vastuuopettajaan toteutukselle osallistumisesta sopimiseksi. Ilmoittautuminen hylätään, mikäli opiskelija ei ilmoita poissaolostaan opinnon aloituskerralta tai poissaolon syytä ei voida pitää perusteltuna. Hänen tilalleen voidaan ottaa jonossa oleva seuraava opiskelija."

Opiskelijan ajankäyttö ja kuormitus

5 op on noin 135 tuntia opiskelua.

Sisältö ja sen jaksotus

Tarkempi aikataulu julkaistaan ​​Canvasissa.

Opintojakso sisältää töitä seuraavista teemoista:
• viestintämallit, viestintästrategian soveltaminen
• kulttuurienvälinen viestintä ja kommunikaatiotyylit
• Yrityskirjoittaminen: genre ja tyyli, kirjoitusprosessi, makro- ja mikroominaisuudet
• vakuuttava viestintä esityksissä, pitch-puheissa ja keskusteluissa
• suhteiden ja ihmisten välisen viestinnän rakentaminen kokouksissa ja neuvotteluissa
• yleisten liiketoimintatermien ja ammattisanaston kertaus

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

Lopullinen arvosana perustuu seuraaviin:
Sanasto ja ymmärtämisharjoitukset 20% (0-5)
Puhutut viestintätehtävät 40 % (0-5)
Kirjalliset viestintätehtävät 40 % (0-5)

Kaikki osat on läpäistävä opintojakson suorittamiseksi.
Tarkemmat arviointikriteerit ovat Canvas-työtilassa.

Arviointikriteerit, tyydyttävä (1-2)

Opiskelija osoittaa ymmärtävänsä tehokkaan viestinnän keskeiset periaatteet ammatillisiin tarkoituksiin. Hän osaa saavuttaa kommunikaatiotavoitteita erilaisissa työhön liittyvissä tilanteissa, muokata viestintätyyliään kontekstin ja viestin vaatimusten mukaan sekä hallita ihmisten välistä vuorovaikutusta eri taustoista tulevien ihmisten kanssa. Puheen sujuvuus ja laajuus riittävät hallitsemaan yleisiä ammatillisia tilanteita. Kirjoittaminen osoittaa tyydyttävän kieliopin ja sanaston hallinnan tavallisten liikeviestien tuottamiseksi.

Arviointikriteerit, hyvä (3-4)

Opiskelija osoittaa hyvin ymmärtävänsä tehokkaan ammatillisen viestinnän periaatteet. Hän pystyy saavuttamaan kommunikaatiotavoitteensa erilaisissa työhön liittyvissä tilanteissa tietyllä tavalla ja osaa mukauttaa viestintätyyliään yleisön ja kontekstin vaatimuksiin. Puhe on sujuvaa, ja kielioppi- ja propositiohallinta on korkeatasoista. Kirjoittaminen osoittaa hyvää kieliopin, sanaston ja tyylin hallintaa useissa ammatillisiin tarkoituksiin tarkoitetuissa teksteissä.

Arviointikriteerit, kiitettävä (5)

Opiskelijat osoittavat erinomaisen ymmärryksen tehokkaan viestinnän keskeisistä periaatteista ammatillisiin tarkoituksiin. Hän pystyy kommunikoimaan selkeästi, ytimekkäästi ja tarkoituksenmukaisesti monissa työhön liittyvissä tilanteissa ja sopeuttaa tehokkaasti viestin tyylin ja sisällön eri yleisöille ja eri konteksteihin. Puhe on erittäin sujuvaa, joustavaa ja helposti ymmärrettävää, ja siinä on korkea kieliopin hallinta ja propositioiden tarkkuus. Kirjoittaminen osoittaa erinomaisen kieliopin, sanaston ja tyylin hallinnan erilaisten tekstityyppien ja genrejen tuottamisessa.

Ilmoittautumisaika

22.05.2023 - 28.05.2023

Ajoitus

05.09.2023 - 31.10.2023

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Juhani Kettunen
Vastuuopettaja

Juhani Kettunen

Ryhmät
  • HBA223SN
    Degree Programme in Business Management, daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to
- record business transactions in the accounting records
- assess the profitability of an organization
- use different management accounting techniques
- compile financial reports to support decision making

Toteutustapa

Weekly contact sessions and individual/team assignments.

Oppimateriaali ja suositeltava kirjallisuus

Will be found in the Canvas workspace

Opiskelijan ajankäyttö ja kuormitus

5 ECTS = 135 student working hours

Arviointiasteikko

H-5

Arviointikriteerit, tyydyttävä (1-2)

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– use essential professional concepts when explaining various work practices and situations
– search for information in different sources
– report

PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– work under guidance using the skills and methods learned
– interact with customers and/or co-operation partners
– receive guidance

Arviointikriteerit, hyvä (3-4)

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– use professional concepts in a consistent manner when explaining various work practices and situations
– gather information and use his/her knowledge basis
– report in the agreed manner

PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– work using the skills and methods learned
– engage in professional interaction with customers and/or co-operation partners and identify their needs
– take part in guidance and utilise it

Arviointikriteerit, kiitettävä (5)

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– use professional concepts extensively
– compare and choose
relevant information
– report and communicate in a professional manner

PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– work independently, using the skills and methods learned
– take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
– anticipate his/her need for guidance

Ajoitus

11.12.2023 - 16.02.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Kaija Koivusalo
Vastuuopettaja

Kaija Koivusalo

Ryhmät
  • HBA223SN3
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara, group 2
  • HBA223SN2
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to
- record business transactions in the accounting records
- assess the profitability of an organization
- use different management accounting techniques
- compile financial reports to support decision making

Arviointiasteikko

H-5

Ilmoittautumisaika

27.11.2023 - 03.12.2023

Ajoitus

27.02.2024 - 31.07.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Sari Jääskeläinen
  • Kaija Koivusalo
Vastuuopettaja

Sari Jääskeläinen

Ryhmät
  • HBA223SN
    Degree Programme in Business Management, daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to
- do bookkeeping for a small company using accounting software
- prepare budgets to support decision making
- make financial plans for a start-up company

Toteutustapa

Lectures and workshops.
Assignments using Excel and SimplBooks accounting software.

Aika ja paikka

The course starts on Tuesday 27th February.

Toteutuksen tärkeät päivämäärät

Assignment deadlines will be given when the course starts.

Opiskelijan ajankäyttö ja kuormitus

5 ECTS = 135 student working hours

Sisältö ja sen jaksotus

Bookkeeping using accounting software
Budgeting
Financial planning for a start-up company

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

In this study unit the assessing of the competences will be done by using the criteria set for requirement level I.

Arviointikriteerit, tyydyttävä (1-2)

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING

To achieve grade 1 (or pass) student must be able to
- work under guidance using the skills and methods learned
- interact with customers and/or co-operation partners
- receive guidance

PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT

To achieve grade 1 (or pass) student must be able to
- work under guidance using the skills and methods learned
- interact with customers and/or co-operation partners
- receive guidance

TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY

To achieve grade 1 (or pass) student must be able to
- work as a member of a team
- plan the progress of his/her work and use of time under guidance
- work safely and in accordance with the professional code of conduct
- follow the provided instructions and rules

Arviointikriteerit, hyvä (3-4)

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING

To achieve grade 3 student must be able to
- use professional concepts in a consistent manner when explaining various work practices and situations
- gather information and use his/her knowledge basis
- report in the agreed manner

PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT

To achieve grade 3 student must be able to
- work using the skills and methods learned
- engage in professional interaction with customers and/or co-operation partners and identify their needs
- take part in guidance and utilise it

TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY

To achieve grade 3 student must be able to
- engage in goal-oriented work in a team
- plan and manage the progress of his/her work and use of time
- detect safety-related risks
- justify this/her actions in accordance with the professional code of conduct

Arviointikriteerit, kiitettävä (5)

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING

To achieve grade 5 student must be able to
- use professional concepts extensively
- compare and choose
- relevant information
- report and communicate in a professional manner

PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT

To achieve grade 5 student must be able to
- work independently, using the skills and methods learned
- take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
- anticipate his/her need for guidance

TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY

To achieve grade 5 student must be able to
- promote the team’s work and team spirit
- manage his/her time appropriately, completing the agreed tasks at the required quality level
- work responsibly, applying the skills and methods learned
- plan and evaluate their work, taking safety and/or ethical aspects into consideration

Ajoitus

20.02.2024 - 31.05.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Sari Jääskeläinen
  • Kaija Koivusalo
Vastuuopettaja

Kaija Koivusalo

Ryhmät
  • HBA223SN3
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara, group 2
  • HBA223SN2
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to
- do bookkeeping for a small company using accounting software
- prepare budgets to support decision making
- make financial plans for a start-up company

Arviointiasteikko

H-5

Ilmoittautumisaika

22.05.2023 - 28.05.2023

Ajoitus

06.09.2023 - 22.11.2023

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Ilona Rönkä
  • Riku Salmenkylä
Vastuuopettaja

Ilona Rönkä

Ryhmät
  • HBA223SN
    Degree Programme in Business Management, daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to
- plan and report on the progress of a project, taking different elements of project management into consideration and using basic project management tools
- write text that is based on research results, using and referencing reliable sources of their field
- communicate in a goal-oriented way, taking the target audience and need into consideration
- utilise IT tools in project management and communication

Toteutustapa

During the study unit students will familiarise themselves with the basic principles of project management and receive guidance on communication requirements and tools for carrying out academic and project-related work.
The study unit contains work on the following topic areas:
- Research and development in academic projects
- Project planning, scheduling and risk management
- Teamwork and collaboration
- ICT tools for project management and documentation
- Preparing project-related communications (project plan, project report and presentation)
- Academic writing (referencing, style and tone, structure and organisation)

A Canvas learning environment is used to support the implementation, but it is important to take part in teaching and guidance on campus according to schedule. The study unit includes working in pairs or groups. You will receive individual feedback on assignments from the teacher, and working life or peer feedback may also be utilised.

Oppimateriaali ja suositeltava kirjallisuus

Learning materials are provided in Canvas. Also the following works will be consulted:
Bailey, S. 2011. Academic writing: a handbook for international students. 3rd edition. London: Routledge.
Dawson, C. 2009. Projects in computing and information systems. 2nd edition. Harlow: Addison-Wesley.
Lock, D. 2013. Naked Project Management: the bare facts. Gower.
Ojasalo, K., Moilanen, T. & Ritalahti, J. 2009. Research-oriented approach. Partially translated from: Kehittämistyön menetelmät – Uudenlaista osaamista liiketoimintaan. Helsinki: WSOY.
Snyder, C. 2013. A user's manual to the PMBOK guide. Hoboken, NJ: Wiley.

Toteutuksen valinnaiset suoritustavat

All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the studies or another person designated to the position. The assessment is carried out according to the same assessment criteria and, as a rule, same grading scale as that adopted for the corresponding study unit or module. The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree. The student is responsible for demonstrating and verifying their competence and for providing sufficient information.

Toteutuksen tärkeät päivämäärät

According to the degree regulations (section 18) “students must be present in the first contact session or notify their teacher in charge if they cannot attend. If they fail to notify the teacher of their absence in the first contact session, their enrollment will be rejected. Another student in the queue may be enrolled in the study unit in the place of the absent student.” (Laurea degree regulations) In the case of online studies the lecturer can also specify some other way than participation on an online meeting what is required from the student so that he/she verifies his/her attendance on the study unit (Decision by the vice president, education 7/2019).

Opiskelijan ajankäyttö ja kuormitus

5 credits = 135 hours of student`s work.

Lisätietoja opiskelijoille

The study unit corresponds to the requirements of Bachelor's level education.
According to the degree regulations (section 18) "students must be present for the first contact teaching session, or they must notify the responsible teacher of their absence to confirm they intend to participate in studies, Alternatively, the teacher can specify a different manner for the student to confirm that they intend to participate in the studies. The completion of these measures can be required within a week of the studies having begun. The application of the aforementioned approach requires that the teacher notifies the students accepted to the study unit of the practice and that the practice is specifically mentioned in the study unit’s implementation plan.

If the student has a justified reason for not attending the first contact teaching session or for not notifying the teacher of their intention to be involved in studies in the manner required by the teacher, the student must contact the responsible teacher to agree on participation in the studies. Their registration for the study unit will be rejected, of the student does not notify the teacher of being absent from the first contact teaching session or the reason for their absence cannot be considered justified, Another student who is in line for the study unit can be selected in their place."

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

The evaluation is based on the office and project management exams, academic essay, project plan and project evaluation assignment. A detailed description of the assessment criteria is given in Canvas.

In this study unit the assessing of the competences will be done by using the criteria set for requirement level I.

Hylätty (0)

The student has not passed all the assignments and exams of the study unit.

Arviointikriteerit, tyydyttävä (1-2)

All the assignments and exams of the study unit are passed.
The student is able to produce academic and project-related communications which are understandable, though clarity and/or detail may be lacking. The style and formatting used in written documentation is correct in part. The content demonstrates a level of reflection and understanding, though some areas require more attention. Source materials are integrated into the text to some extent.

Arviointikriteerit, hyvä (3-4)

All the assignments and exams of the study unit are passed.
The student is able to produce academic and project-related communications which are fairly structured and clear. The style and formatting used in written documentation is mostly correct. The content demonstrates a good level of reflection and understanding. Source materials are integrated into the text.

Arviointikriteerit, kiitettävä (5)

All the assignments and exams of the study unit are passed.
The student is able to produce academic and project-related communications which are well-structured, clear and concise, and which uses the appropriate style and format. The content demonstrates an excellent level of reflection and understanding. Source materials are well integrated into the text.

Lisätiedot

The learning outcomes of the study unit/project are evaluated based on the requirement level 1 of Laurea's common evaluation criteria.

Ajoitus

01.11.2023 - 16.02.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Sebastian King
Vastuuopettaja

Sebastian King

Ryhmät
  • HBA223SN2
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to
- plan and report on the progress of a project, taking different elements of project management into consideration and using basic project management tools
- write text that is based on research results, using and referencing reliable sources of their field
- communicate in a goal-oriented way, taking the target audience and need into consideration
- utilise IT tools in project management and communication

Toteutustapa

Opintojakson aikana opiskelija perehtyy projektijohtamisen perusperiaatteisiin ja saa ohjausta viestintävaatimuksiin ja työkaluihin akateemisen ja projektityön suorittamiseen.
Opintojakso sisältää töitä seuraavista aihealueista:
- Tutkimus ja kehitys akateemisissa projekteissa
- Projektisuunnittelu, aikataulutus ja riskienhallinta
- Ryhmätyötä ja yhteistyötä
- ICT-työkalut projektinhallintaan ja dokumentointiin
- Hankkeisiin liittyvän viestinnän valmistelu (projektisuunnitelma, projektiraportti ja esittely)
- Akateeminen kirjoittaminen (viittaus, tyyli ja sävy, rakenne ja organisaatio)

Oppimateriaali ja suositeltava kirjallisuus

Oppimateriaalit tarjotaan Canvasissa. Lisäksi käytetään seuraavia teksteja:
- Bailey, S. 2011. Academic writing: a handbook for international students. 3rd edition. London: Routledge.
- Dawson, C. 2009. Projects in computing and information systems. 2nd edition. Harlow: Addison-Wesley.
- Lock, D. 2013. Naked Project Management: the bare facts. Gower.
- Ojasalo, K., Moilanen, T. & Ritalahti, J. 2009. Research-oriented approach. Partially translated from: Kehittämistyön menetelmät – Uudenlaista osaamista liiketoimintaan. Helsinki: WSOY.
- Snyder, C. 2013. A user's manual to the PMBOK guide. Hoboken, NJ: Wiley.

Toteutuksen valinnaiset suoritustavat

Sopimuksen mukaan luennoitsijan kanssa

Opiskelijan ajankäyttö ja kuormitus

5 op = 135 tuntia opiskelua.

Sisältö ja sen jaksotus

Tarkempi aikataulu julkaistaan ​​Canvasissa.

Lisätietoja opiskelijoille

Opintojakson projektinhallintaosa on linkitetty toisessa opintojaksossa tehtyyn työhön.

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

Arviointi perustuu toimistotehtävä- ja projektinhallintakokeisiin, akateemiseen esseeseen ja projektiin liittyviin tehtäviin.
Yksityiskohtainen kuvaus arviointikriteereistä on Canvasissa.

Arviointikriteerit, tyydyttävä (1-2)

Kaikki opintojakson tehtävät ja kokeet on hyväksytty.
Opiskelija osaa tuottaa akateemista ja projektiin liittyvää viestintää, joka on ymmärrettävää, mutta selkeys ja/tai yksityiskohdat saattavat puuttua. Kirjallisessa dokumentaatiossa käytetty tyyli ja muotoilu ovat osittain oikein. Sisältö osoittaa pohdintaa ja ymmärrystä, vaikka jotkut alueet vaativat enemmän huomiota. Lähdemateriaalit on integroitu tekstiin jossain määrin.

Arviointikriteerit, hyvä (3-4)

Kaikki opintojakson tehtävät ja kokeet on hyväksytty.
Opiskelija osaa tuottaa akateemista ja projektikohtaista viestintää, joka on melko jäsenneltyä ja selkeää. Kirjallisessa dokumentaatiossa käytetty tyyli ja muotoilu ovat pääosin oikein. Sisältö osoittaa hyvää pohdintaa ja ymmärrystä. Lähdemateriaalit on integroitu tekstiin.

Arviointikriteerit, kiitettävä (5)

Kaikki opintojakson tehtävät ja kokeet on hyväksytty.
Opiskelija osaa tuottaa akateemista ja projektiin liittyvää viestintää, joka on hyvin jäsenneltyä, selkeää ja ytimekäs ja jossa käytetään asianmukaista tyyliä ja muotoa. Sisältö osoittaa erinomaista pohdintaa ja ymmärrystä. Lähdemateriaalit on integroitu hyvin tekstiin.

Lisätiedot

The learning outcomes of the study unit/project are evaluated based on the requirement level 1 of Laurea's common evaluation criteria.

Ajoitus

09.01.2024 - 31.05.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Korkeakouluyksikkö W

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

10 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Sebastian King
Vastuuopettaja

Sebastian King

Ryhmät
  • HBA223SN3
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara, group 2

Osaamistavoitteet

The student is able to
- plan and report on the progress of a project, taking different elements of project management into consideration and using basic project management tools
- write text that is based on research results, using and referencing reliable sources of their field
- communicate in a goal-oriented way, taking the target audience and need into consideration
- utilise IT tools in project management and communication

Toteutustapa

Opintojakson aikana opiskelija perehtyy projektijohtamisen perusperiaatteisiin ja saa ohjausta viestintävaatimuksiin ja työkaluihin akateemisen ja projektityön suorittamiseen.

Oppimateriaali ja suositeltava kirjallisuus

Oppimateriaalit tarjotaan Canvasissa. Lisäksi käytetään seuraavia teksteja:
- Bailey, S. 2011. Academic writing: a handbook for international students. 3rd edition. London: Routledge.
- Dawson, C. 2009. Projects in computing and information systems. 2nd edition. Harlow: Addison-Wesley.
- Lock, D. 2013. Naked Project Management: the bare facts. Gower.
- Ojasalo, K., Moilanen, T. & Ritalahti, J. 2009. Research-oriented approach. Partially translated from: Kehittämistyön menetelmät – Uudenlaista osaamista liiketoimintaan. Helsinki: WSOY.
- Snyder, C. 2013. A user's manual to the PMBOK guide. Hoboken, NJ: Wiley.

Toteutuksen valinnaiset suoritustavat

Laurean ammattikorkeakoulun tutkintomääräysten mukaan, "Kaikilla opiskelijoilla on oikeus osaamisensa näyttämiseen. Aloitteen hankitun osaamisen tunnistamisesta ja tunnustamisesta tekee opiskelija. Osaamisen tunnistaa ja tunnustaa opinnosta vastaava opettaja tai muu tehtävään nimetty henkilö.

Arvioinnissa noudatetaan samaa arviointikriteeristöä ja pääsääntöisesti samaa arviointiasteikkoa kuin vastaavalla opintojaksolla tai -kokonaisuudella.

Opiskelijalla on oikeus hakea osaamisen tunnustamista riippumatta siitä, missä, miten ja milloin osaaminen on hankittu. Opiskelija voi hakea myös työssä hankittavan osaamisen tunnistamista osaksi tutkintoa (työn opinnollistaminen). Tunnustettavan osaamisen tulee olla koulutuksen opetussuunnitelman osaamistavoitteiden mukaista. Opiskelija vastaa osaamisen osoittamisesta, todistamisesta ja riittävien tietojen toimittamisesta. Osaamisen arvioivat opiskelija ja näytön vastaanottava ohjaaja yhdessä.

Osaamisen tunnistamista tulee pääsääntöisesti hakea opintojen alussa, jotta opiskelija voisi edetä opinnoissaan sujuvasti. Opiskelijalla on kuitenkin oikeus hakea osaamisen tunnustamista koko opintojensa ajan."

Toteutuksen tärkeät päivämäärät

Canvas avataan viikkoa ennen ensimmäistä tapaamista. Viimeinen kokous pidetään huhtikuun lopussa.
Pienryhmätapaamisia varten voidaan varata lisäpäiviä.

Laurean ammattikorkeakoulun tutkintomääräysten mukaan,
"Opiskelijan on oltava ensimmäisellä kontaktikerralla läsnä tai ilmoitettava poissaolostaan vastuuopettajalle opintoon osallistumisensa vahvistamiseksi. Vaihtoehtoisesti opettaja voi määrittää myös muun tavan, jolla opiskelija vahvistaa osallistumisensa toteutukselle. Näitä toimia voidaan edellyttää viikon sisällä toteutuksen alkamisesta. Edellä esitetyn mukaisesti toimintatavan soveltaminen edellyttää, että opettaja tiedottaa toteutukselle hyväksyttyjä opiskelijoita käytänteestä ja että käytänne on kerrottu opinnon toteutussuunnitelmassa.

Mikäli opiskelija on estynyt perusteluista syistä osallistumaan ensimmäiseen kontaktikertaan tai aktivoitumaan opinnoissa opettajan asettamien edellytysten mukaisesti, hänen tulee olla yhteydessä vastuuopettajaan toteutukselle osallistumisesta sopimiseksi. Ilmoittautuminen hylätään, mikäli opiskelija ei ilmoita poissaolostaan opinnon aloituskerralta tai poissaolon syytä ei voida pitää perusteltuna. Hänen tilalleen voidaan ottaa jonossa oleva seuraava opiskelija."

Opiskelijan ajankäyttö ja kuormitus

5 op on noin 135 tuntia opiskelua.

Sisältö ja sen jaksotus

Tarkempi aikataulu julkaistaan ​​Canvasissa.

Opintojakso sisältää töitä seuraavista aihealueista:
- Tutkimus ja kehitys akateemisissa projekteissa
- Projektisuunnittelu, aikataulutus ja riskienhallinta
- Ryhmätyötä ja yhteistyötä
- ICT-työkalut projektinhallintaan ja dokumentointiin
- Hankkeisiin liittyvän viestinnän valmistelu (projektisuunnitelma, projektiraportti ja esittely)
- Akateeminen kirjoittaminen (viittaus, tyyli ja sävy, rakenne ja organisaatio)

Lisätietoja opiskelijoille

Opintojakson projektinhallintaosa on linkitetty toisessa opintojaksossa tehtyyn työhön.

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

Arviointi perustuu toimistotehtävä- ja projektinhallintakokeisiin, akateemiseen esseeseen ja projektiin liittyviin tehtäviin.
Yksityiskohtainen kuvaus arviointikriteereistä on Canvasissa.

Arviointikriteerit, tyydyttävä (1-2)

Kaikki opintojakson tehtävät ja kokeet on hyväksytty.
Opiskelija osaa tuottaa akateemista ja projektiin liittyvää viestintää, joka on ymmärrettävää, mutta selkeys ja/tai yksityiskohdat saattavat puuttua. Kirjallisessa dokumentaatiossa käytetty tyyli ja muotoilu ovat osittain oikein. Sisältö osoittaa pohdintaa ja ymmärrystä, vaikka jotkut alueet vaativat enemmän huomiota. Lähdemateriaalit on integroitu tekstiin jossain määrin.

Arviointikriteerit, hyvä (3-4)

Kaikki opintojakson tehtävät ja kokeet on hyväksytty.
Opiskelija osaa tuottaa akateemista ja projektikohtaista viestintää, joka on melko jäsenneltyä ja selkeää. Kirjallisessa dokumentaatiossa käytetty tyyli ja muotoilu ovat pääosin oikein. Sisältö osoittaa hyvää pohdintaa ja ymmärrystä. Lähdemateriaalit on integroitu tekstiin.

Arviointikriteerit, kiitettävä (5)

Kaikki opintojakson tehtävät ja kokeet on hyväksytty.
Opiskelija osaa tuottaa akateemista ja projektiin liittyvää viestintää, joka on hyvin jäsenneltyä, selkeää ja ytimekäs ja jossa käytetään asianmukaista tyyliä ja muotoa. Sisältö osoittaa erinomaista pohdintaa ja ymmärrystä. Lähdemateriaalit on integroitu hyvin tekstiin.

Lisätiedot

The learning outcomes of the study unit/project are evaluated based on the requirement level 1 of Laurea's common evaluation criteria.

Ilmoittautumisaika

27.11.2023 - 03.12.2023

Ajoitus

25.01.2024 - 31.07.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Sebastian King
  • Juhani Kettunen
  • Jarmo Heinonen
Vastuuopettaja

Juhani Kettunen

Ryhmät
  • HBA222SN
    Degree Programme in Business Management, daytime studies, S22, Leppävaara

Osaamistavoitteet

The student is able to
- critically assess research-based knowledge
- select appropriate research and development methods for their research or development work and justify their choices
- collect empirical data and analyse it
- interpret the results of research and development work and draw conclusions based on them
- assess the ethics and reliability of research and development work
- communicate in situations required for research and development work and to produce a research text

Aika ja paikka

Lectures at Leppävaara Campus + individual assignments

Oppimateriaali ja suositeltava kirjallisuus

Will be given in Canvas workspace

Sisältö ja sen jaksotus

Contents
•The nature of business and management research
•Formulating and clarifying the research topic
•Research approaches and strategies
•Research Oriented Approach
•Writing a research proposal (formulating the research design)
•Reviewing the literature and existing applied research
•Ethics in Research
•Development Methods
•Quantitative Methods
•Qualitative Methods

Arviointiasteikko

Hyväksytty/Hylätty

Arviointikriteerit, hyväksytty/hylätty

BACHELOR'S DEGREE INITIAL STAGE STUDENTS
EXCELLENT
grade 5
Students are able to:
• Apply professional concepts expertly.
• Comply with occupational safety instructions responsibly and independently.
• Justify activities using research knowledge.
• Work independently and take initiatives in line with objectives. Operations are often flexible, systematic, development-oriented, creative and active.
• Select the appropriate techniques and models for activities, and justify the choices.
• Act in customer-oriented ways and according to the situation.
• Promote group activities.
• Able to critically apply ethical principles in the subject field in one's conduct and tasks.
GOOD
grade 3
Students are able to:
• Apply professional concepts systematically.
• Apply occupational safety instructions in their activities.
• Justify, compare and analyse their activities using general guidelines.
• Able to cope independently in different tasks in each operating environment.
• Apply acquired techniques and models diversely.
• Act professionally in customer situations.
• Work in a group in line with objectives.
• Justify their activities in accordance with ethical principles..
SATISFACTORY,
grade 1
Students are able to:
• Apply most important/individual and appropriate professional concepts, and indicate their familiarity with the knowledge base.
• Act safely, although activities are often schematic/ experimental/ fumbling/ self-involved.
• Comply with rules and instructions, and justify their activities using provided instructions.
• Act appropriately under guidance.
• Use acquired techniques and models.
• Take customers into account in their actions.
• Act as group members.
• Act in accordance with ethical principles.

Ilmoittautumisaika

22.05.2023 - 28.05.2023

Ajoitus

01.08.2023 - 31.12.2023

Opintopistemäärä

10 op

Virtuaaliosuus

3 op

TKI-osuus

7 op

Toteutustapa

70 % Lähiopetus, 30 % Etäopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 60

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Veera Lassila
  • Päivi Williams
Vastuuopettaja

Päivi Williams

Ryhmät
  • HLA222KN
    Liiketalouden koulutus, päivätoteutus, K22, Leppävaara
  • HBA222SN
    Degree Programme in Business Management, daytime studies, S22, Leppävaara

Osaamistavoitteet

The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design

Toteutustapa

This implementation consists of two separate parts. The first part (Theory section) is a prerequisite for the second part (Project section).

The Theory section (online) runs in Canvas/online and needs to be completed before taking the Project section.This part is an online execution which includes learning of service design process (Double Diamond), methods and tools independently in Canvas working space.

The Project section session will be held on the campus starting with a kick-off and this session is mandatory for all students. Last campus session includes final presentations and self and peer evaluations.

During the project section teams will carry out a service design project based on a real-life design challenge. Between the meetings on campus the teams work in the virtual learning environment Canvas.

The project part sessions will be held on the Leppävaara campus during the daytime - please check the schedule in Pakki. Taking part in the contact sessions on campus is crucial as we work in teams and use co-creation methods during the sessions. Between the contact sessions the teams will work according to their own agreement (online or off), following the service design process.

In case you are unable to take part in the contact sessions on campus, please choose another implementation for this study unit.

Oppimateriaali ja suositeltava kirjallisuus

Stickdorn, M., Lawrence, A. and Hormess, M., Schneider, J. 2018.This is service design doing : applying service design thinking in the real world : a practitioner's handbook.Canada: O'Reilly.

Ebook:
https://laurea.finna.fi/Search/Results?lookfor=this+is+service+design+doing&type=AllFields

Toteutuksen valinnaiset suoritustavat

According to degree regulations “All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the module or study unit or another person designated by the director of the UAS unit. The assessment is carried out according to the same criteria and grading scale as that adopted for the corresponding study unit.” For further information visit Link.
Theory section: no alternatives

Project section:
A prior knowledge and competence in an applied service design project can be manifested through alternative methods. For example, as a detailed 12-15 page project report which includes the project partners' evaluations. For further consultation, please be in touch with the instructor.

Työelämäyhteistyö ja/tai TKI

We will conduct a Service Design project for Barona, and their digital touchpoint MyBarona.

Student teams (5-6 persons per team) will develop a service concept following the service design process.

Toteutuksen tärkeät päivämäärät

THEORY PART
Theory part 14.8. - 17.9.2023
Students study at the individual pace but taking quizzes weekly is recommended.

PROJECT PART
Project part 8.9.2023 - 3.12.2023
Service Design project will be conducted in 4 development phases, which are based on pre-defined schedule.

See schedule below in the section "sisältö ja jaksotus"

Kansainvälisyys toteutuksella

Theory and Project section: implementation in English.
The study unit is suitable for exchange students.

Opiskelijan ajankäyttö ja kuormitus

THEORY SECTION
The course is 3 ects which equals to approximately 81 hours of studying.
Work is done individually.

PROJECT SECTION
The course is 7 ects which equals to approximately 189 hours of studying.
Most of the work will be done in teams.

Sisältö ja sen jaksotus

THEORY SECTION
The theory section covers service design process (Double Diamond), methods and tools, and includes various tasks and tests to be taken individually. All tests can be taken at the student's own pace and need to be passed.

PROJECT SECTION
Conducting a service design project for project client. This will be done in project teams.

Project part consist of the following sessions at Leppävaara campus.
Participation to the lessons is highly recommended due to team work. Mandatory participation is informed in Canvas.

28.09.2023 09.00 - 15.00 234 (70 henkilöä)
05.10.2023 09.00 - 12.00 216 Leppävaara (60 henkilöä)
26.10.2023 12.00 - 15.00 234 (70 henkilöä)
01.11.2023 09.00 - 12.00 234 (70 henkilöä)
09.11.2023 09.00 - 12.00 234 (70 henkilöä)
23.11.2023 12.00 - 15.00 234 (70 henkilöä)
30.11.2023 12.00 - 15.00 216 Leppävaara (60 henkilöä)

Project includes online work in teams in the Double Diamond development phases:
*Discover
*Define
*Develop
*Deliver
-Final presentations
-Self- and peer evaluation in Canvas.

Lisätietoja opiskelijoille

According to the degree regulations (section 18) “students must be present in the first contact session or notify their teacher in charge if they cannot attend. If they fail to notify the teacher of their absence in the first contact session, their enrolment will be rejected. Another student in the queue may be enrolled in the study unit in the place of the absent student.” (Laurea degree regulations)

In the case of online studies the lecturer can also specify some other way than participation on an online meeting what is required from the student so that he/she verifies his/her attendance on the study unit (Decision by the vice president, education 7/2019).

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

THEORY SECTION: 3 ect
Individual assignments, 5 Quizzes on Canvas, scale 1-5

PROJECT SECTION: 7 ect
Team assignment: service concept and service design portfolio, scale 1-5
Self- and peer assessment, instructor assessment.

The evaluation is based on Laurea's evaluation criteria level 2.

Arviointikriteerit, hyväksytty/hylätty

tyydyttävä
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– use professional concepts in a consistent manner and demonstrate his/her familiarity with the knowledge basis
– report and communicate in a professional manner
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– act independently taking into account the operating environment
– take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
– describe the significance of his/her actions for successful co-operation
– describe his/her competence in relation to the learning outcomes

hyvä
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– critically evaluate information and justify their actions with science-based knowledge
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– propose creative solutions at work
– promote professional co-operation and enhance customer and partner relationships
TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
– act in a manner that promotes the team’s entrepreneurial and responsible approach to work
-describe the development of his/her competence in relation to the learning outcomes

kiitettävä
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– analyse the acquired information, draw conclusions and combine theoretical knowledge with experiential knowledge
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– evaluate the applicability of produced knowledge, skill or idea to other contexts as well as their impact
– anticipate needs of customers and/or co-operation partners
TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
– evaluate and develop the team’s entrepreneurial and responsible approach to work
– evaluate the possibilities for utilising competence and plan his/her personal development and development of the team

Arviointikriteerit, tyydyttävä (1-2)

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– use professional concepts in a consistent manner and demonstrate his/her familiarity with the knowledge basis
– report and communicate in a professional manner
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– act independently taking into account the operating environment
– take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
– describe the significance of his/her actions for successful co-operation
– describe his/her competence in relation to the learning outcomes

Arviointikriteerit, hyvä (3-4)

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– critically evaluate information and justify their actions with science-based knowledge
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– propose creative solutions at work
– promote professional co-operation and enhance customer and partner relationships
TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
– act in a manner that promotes the team’s entrepreneurial and responsible approach to work
-describe the development of his/her competence in relation to the learning outcomes

Arviointikriteerit, kiitettävä (5)

PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
– analyse the acquired information, draw conclusions and combine theoretical knowledge with experiential knowledge
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
– evaluate the applicability of produced knowledge, skill or idea to other contexts as well as their impact
– anticipate needs of customers and/or co-operation partners
TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
– evaluate and develop the team’s entrepreneurial and responsible approach to work
– evaluate the possibilities for utilising competence and plan his/her personal development and development of the team

Ilmoittautumisaika

22.05.2023 - 28.05.2023

Ajoitus

07.09.2023 - 28.11.2023

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Sini Setälä
Vastuuopettaja

Sini Setälä

Ryhmät
  • HBA223SN
    Degree Programme in Business Management, daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to
- define the factors that underlie customer actions, feelings and judgment processes
- describe purchasing decisions from the perspective of the individual and the organization*
- analyze patterns and trends in customer behavior

*The verb 'understand' has been replaced effective 1st of August 2024.

Toteutustapa

Contact classes, team work, individual work.

Aika ja paikka

In Leppävaara according to schedule. Presence on the first day is compulsory.
Lectures are on campus if no health issues prevent that.

Oppimateriaali ja suositeltava kirjallisuus

Barden, Phil. (2013). Decoded. The Science Behind Why We Buy. Wiley.
Blythe, Jim. (2013). Consumer Behaviour. Sage.
Kahle, Lynn R. & Valette-Florence, Pierre. (2012). Marketplace Lifestyles in an Age of Social Media. Theory and Methods. Routledge.
Kahnemann, Daniel. Thinking Fast and Slow. (2011). Penguin Books.
Kotler, Philip & Armstrong, Gary. (2012). Principles of Marketing. Pearson.
Robbins, Stephen P. & Judge, Timothy A. (2016). Essentials of Organizational Behavior. Pearson.
Robbins, Stephen P., Judge, Timothy A. & Campbell, Timothy T. (2010). Organizational Behaviour. Pearson.
Solomon, Michael R. (2011). Consumer Behavior. Buying, Having, and Being. Pearson.
Soman, Dilip and N-Marandi, Sara. (2010). Managing Customer Value. One Stage at a Time. World Scientific.
Thaler, Richard H. & Sunstein, Cass R. (2009). Nudge. Improving decisions about health, wealth, and happiness. Penguin Books
Walden, Steven. (2017). Customer Experience Management Rebooted - Are you an experience brand or an efficiency brand? Palgrave Macmillan.

Toteutuksen tärkeät päivämäärät

Contact classes and deadlines.

Lisätietoja opiskelijoille

Understanding customers can be challenging. How do we define what is valuable for an individual customer? What about organizations as customers? Today, many of the trends are international, but their local interpretation and implementation may still be very multifold. The study of the human mind has gone a long way, but part of the mind’s operations, especially on individual level, still remain difficult to forecast.
During this course we will define the factors that underlie customer actions, feelings, and judgment processes. We strive to understand purchasing decisions from the perspective of the individual and the organization, and analyze patterns and trends in customer behaviour.
The course grade is composed of two assignments which both need to be successfully completed and handed in by the deadlines. The assignments that arrive late will be graded only if the late handing in has been agreed in advance with the teacher. The honoring of deadlines is taken into account in the grading. The late handing in will lower the grade, and if not justified, disallows the completing of this course.

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

BACHELOR'S DEGREE INITIAL STAGE STUDENTS
EXCELLENT
grade 5
Students are able to:
• Apply professional concepts expertly.
• Comply with occupational safety instructions responsibly and independently.
• Justify activities using research knowledge.
• Work independently and take initiatives in line with objectives. Operations are often flexible, systematic, development-oriented, creative and active.
• Select the appropriate techniques and models for activities, and justify the choices.
• Act in customer-oriented ways and according to the situation.
• Promote group activities.
• Able to critically apply ethical principles in the subject field in one's conduct and tasks.
GOOD
grade 3
Students are able to:
• Apply professional concepts systematically.
• Apply occupational safety instructions in their activities.
• Justify, compare and analyse their activities using general guidelines.
• Able to cope independently in different tasks in each operating environment.
• Apply acquired techniques and models diversely.
• Act professionally in customer situations.
• Work in a group in line with objectives.
• Justify their activities in accordance with ethical principles..
SATISFACTORY,
grade 1
Students are able to:
• Apply most important/individual and appropriate professional concepts, and indicate their familiarity with the knowledge base.
• Act safely, although activities are often schematic/ experimental/ fumbling/ self-involved.
• Comply with rules and instructions, and justify their activities using provided instructions.
• Act appropriately under guidance.
• Use acquired techniques and models.
• Take customers into account in their actions.
• Act as group members.
• Act in accordance with ethical principles.

Ajoitus

01.11.2023 - 16.02.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Laurea Leppävaara, liko

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

20 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Sini Setälä
Vastuuopettaja

Sini Setälä

Ryhmät
  • HBA223SN2
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara

Osaamistavoitteet

The student is able to
- define the factors that underlie customer actions, feelings and judgment processes
- describe purchasing decisions from the perspective of the individual and the organization*
- analyze patterns and trends in customer behavior

*The verb 'understand' has been replaced effective 1st of August 2024.

Arviointiasteikko

H-5

Ajoitus

19.12.2023 - 30.04.2024

Opintopistemäärä

5 op

Toteutustapa

Lähiopetus

Yksikkö

Korkeakouluyksikkö W

Toimipiste

Laurea Leppävaara

Opetuskielet
  • Englanti
Paikat

10 - 40

Koulutus
  • Degree Programme in Business Management (HBA2), Laurea Leppävaara
Opettaja
  • Marika Nikkinen
Vastuuopettaja

Marika Nikkinen

Ryhmät
  • HBA223SN3
    Degree Programme in Business Management (tailor-made), daytime studies, S23, Leppävaara, group 2

Osaamistavoitteet

The student is able to
- define the factors that underlie customer actions, feelings and judgment processes
- describe purchasing decisions from the perspective of the individual and the organization*
- analyze patterns and trends in customer behavior

*The verb 'understand' has been replaced effective 1st of August 2024.

Toteutustapa

A Canvas learning environment is used to support the implementation, but it is important to take part in teaching and guidance on campus according to schedule. The study unit includes working in pairs or groups. You will receive individual feedback for assignments from the teacher, and working life or peer feedback may also be utilised.

Oppimateriaali ja suositeltava kirjallisuus

Eg.
Sethna, Z. (2019). Consumer behaviour (4th edition.). SAGE Publications Ltd.
Kotler, P., Kartajaya, H., & Setiawan, I. (2021). Marketing 5.0: Technology for humanity. Wiley.
Kotler, P. k., Opresnik, M. O., & Armstrong, G. (2021). Principles of marketing (18 e. Global edition.). Pearson.
Webb, N. J. (2017). What customers crave: How to create relevant and memorable experiences at every touchpoint. AMACOM, American Management Association.
Wade, A. (2023). Transforming the B2B buyer journey: Maximize brand value, improve conversion rates and build loyalty. KoganPage.
Kasim, A. (2022). Sustainability and Consumer Behaviour. MDPI Books. (online only)
Thaler, R. H., & Sunstein, C. R. (2021). Nudge: The final edition (Updated edition.). Penguin Books.

Toteutuksen valinnaiset suoritustavat

All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the studies or another person designated to the position. The assessment is carried out according to the same assessment criteria and, as a rule, same grading scale as that adopted for the corresponding study unit or module. The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree (work-based learning). The student is responsible for demonstrating and verifying their competence and for providing sufficient information.

Työelämäyhteistyö ja/tai TKI

Company project TBD.

Toteutuksen tärkeät päivämäärät

According to the degree regulations (section 18) “students must be present in the first contact session or notify their teacher in charge if they cannot attend. If they fail to notify the teacher of their absence in the first contact session, their enrollment will be rejected. Another student in the queue may be enrolled in the study unit in the place of the absent student.” (Laurea degree regulations) In the case of online studies the lecturer can also specify some other way than participation on an online meeting what is required from the student so that he/she verifies his/her attendance on the study unit (Decision by the vice president, education 7/2019).

Opiskelijan ajankäyttö ja kuormitus

5 ECTS = 135 hours of student work

Sisältö ja sen jaksotus

Understanding customers can be challenging. How do we define what is valuable for an individual customer? What about organizations as customers? Today, many of the trends are international, but their local interpretation and implementation may still be very multifold. The study of the human mind has gone a long way, but part of the mind’s operations, especially on individual level, still remain difficult to forecast.

During this course we will define the factors that underlie customer actions, feelings, and judgment processes. We strive to understand purchasing decisions from the perspective of the individual and the organization, and analyze patterns and trends in customer behaviour.

Lisätietoja opiskelijoille

The study unit corresponds to the requirements of Bachelor's level education.
According to the degree regulations (section 18) "students must be present for the first contact teaching session, or they must notify the responsible teacher of their absence to confirm they intend to participate in studies, Alternatively, the teacher can specify a different manner for the student to confirm that they intend to participate in the studies. The completion of these measures can be required within a week of the studies having begun. The application of the aforementioned approach requires that the teacher notifies the students accepted to the study unit of the practice and that the practice is specifically mentioned in the study unit’s implementation plan.

If the student has a justified reason for not attending the first contact teaching session or for not notifying the teacher of their intention to be involved in studies in the manner required by the teacher, the student must contact the responsible teacher to agree on participation in the studies. Their registration for the study unit will be rejected, of the student does not notify the teacher of being absent from the first contact teaching session or the reason for their absence cannot be considered justified, Another student who is in line for the study unit can be selected in their place."

The quality of the study unit implementation has been assessed and the self-evaluation report is available in Canvas.

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

“The evaluation of competence is based on the descriptions of objectives in the curricula, and the level of competence is assessed according to the evaluation criteria listed in the implementation plan for the studies.” (Laurea degree regulations).

In this study unit the assessing of the competences will be done by using the criteria set for requirement level I.

Professional knowledge basis, information searching and reporting

To achieve grade 5 student must be able to
- use professional concepts extensively
- compare and choose
- relevant information
- report and communicate in a professional manner

To achieve grade 3 student must be able to
- use professional concepts in a consistent manner when explaining various work practices and situations
- gather information and use their knowledge basis
- report in the agreed manner

To achieve grade 1 (or pass) student must be able to
- use essential professional concepts when explaining various work practices and situations
- search for information in different sources
- report

Professional practice and workplace development

To achieve grade 5 student must be able to
- work independently, using the skills and methods learned
- take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
- anticipate their need for guidance

To achieve grade 3 student must be able to
- work using the skills and methods learned
- engage in professional interaction with customers and/or co-operation partners and identify their needs
- take part in guidance and utilise it

To achieve grade 1 (or pass) student must be able to
- work under guidance using the skills and methods learned
- interact with customers and/or co-operation partners
- receive guidance

Teamwork, skills, leadership, and responsibility

To achieve grade 5 student must be able to
- promote the team’s work and team spirit
- manage their time appropriately, completing the agreed tasks at the required quality level
- work responsibly, applying the skills and methods learned
- plan and evaluate their work, taking safety and/or ethical aspects into consideration

To achieve grade 3 student must be able to
- engage in goal-oriented work in a team
- plan and manage the progress of their work and use of time
- detect safety-related risks
- justify their actions in accordance with the professional code of conduct

To achieve grade 1 (or pass) student must be able to
- work as a member of a team
- plan the progress of their work and use of time under guidance
- work safely and in accordance with the professional code of conduct
- follow the provided instructions and rules

“Students who has failed to demonstrate their competence in accordance with the approved level must supplement or retake their study attainment in a manner and schedule defined by the teacher of the study unit. Laurea provides examination retake dates. Students must register for these examinations no later than 10 days before the retake date. A failed exam or other study attainment can be retaken twice. A failure to attend an actual examination is considered to be one completion attempt." (Laurea degree regulations.)

All staff and students of Laurea are expected to adhere to good scientific practices, which includes appropriate referencing. Familiarise yourself with the practices and, if needed, ask for more information. All study assignments are to be done as individual work unless otherwise instructed. If Ouriginal is used when assignments are checked, the lecturer will inform the students of this.