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Complementary competence, master’s studies in English (CYJ2), Generic studies

Complementary competence (master’s studies in English), Autumn 2024 - Spring 2025, Generic studies
Curriculum code
(CYJ24SJ)
Complementary competence (master’s studies in English), A2023-S2024, Generic studies
Curriculum code
(CYJ23SJ)
Complementary competence (master’s studies in English), Spring 2023, Generic studies
Curriculum code
(CYJ23KJ)

Complementary competence (master’s studies in English), year 2022, Generic studies
Curriculum code
(CYJ22KJ)
Complementary competence (master’s studies in English), S21, Generic studies
Curriculum code
(CYJ21SJ)

Complementary competence (master’s studies in English), year 2022, Generic studies
Curriculum code
(CYJ22KJ)
Complementary competence (master’s studies in English), K21, Generic studies
Curriculum code
(CYJ21KJ)

Complementary competence (master’s studies in English), S20, Generic studies
Curriculum code
(CYJ20SJ)
Complementary competence (master’s studies in English), K20, Generic studies
Curriculum code
(CYJ20KJ)
Enrollment

25.11.2024 - 01.12.2024

Timing

01.01.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual proportion

4 op

RDI proportion

2 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Tikkurila

Teaching languages
  • Finnish
Seats

20 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Elsi Haverinen-Mottaghi
Teacher in charge

Elsi Haverinen-Mottaghi

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able:
• to analyze symptoms, transmissions and spread of infectious
diseases
• to enhance preparedness, surveillance, and response to
infectious disease outbreaks
• to analyze, implement and communicate surveillance data in
infection prevention and control
• to critically assess contextual influences on infectious disease
management

Teaching methods

Methods: self-study through e-tivities. One workshop day in February to focusing on epidemiological study designs and outbreak management.

After this course you are able:
• to analyse symptoms, transmissions and spread of infectious diseases
• to enhance preparedness, surveillance, and response to infectious disease outbreaks
• to analyse, implement and communicate surveillance data in infection prevention and control
• to critically assess contextual influences on infectious disease management

Location and time

Studies are mostly done independently online. Mandatory workshop in Tikkurila Campus 14.2.2025.

Learning materials and recommended literature

The relevant study materials will be available in the Canvas learning platform. The course entails different pedagogical approaches to support learning, including scientific articles, podcast, case studies etc.

Alternative completion methods of implementation

According to the degree regulations (2024), "Students are entitled to apply for recognition of prior learning regardless of where, when and how the competence has been acquired.
At Laurea, there are two different procedures for the recognition and accreditation of prior learning: a) accreditation of prior learning (competence acquired in higher education studies at another institution) and b) demonstration of competence (competence acquired in other ways). The recognition and accreditation of prior learning is initiated by the student themselves. The student is responsible for demonstrating and verifying their competence. The student is entitled to guidance for the recognition and accreditation of their competence." Further information in the student intranet.

Important dates

Mandatory workshop day at Tikkurila Campus 14.2.2025 09-16.30.

In accordance with the degree regulations (2024), those who have been accepted for the study unit must confirm their participation by returning the first e-tivities to the Canvas platform according to the given deadline. If the student does not confirm participation by acting in this way, his/her registration for the implementation will be rejected and another student can be taken in his/her place.

Students workload

Workshop 14th February 2025 at Tikkurila Campus. Compulsory presence at the workshop = 8 hour.
Individual work by completing the given e-tivities 125,5 hours.

Further information for students

The study unit corresponds to the requirements of Master's level education.

Grading scale

H-5

Evaluation criteria, fail (0)

The student does not fill the EQF 7 level requirements given for the e-tivities and/or participate in the mandatory contact workshop day.

Evaluation criteria, satisfactory (1-2)

To achieve grade 1 (satisfactory) the student is able to:
- create a justified knowledge base on the subject using research sources (e.g. non-peer-reviewed scientific texts). (Knowledge base)
- apply the knowledge base to various professional contexts. (Knowledge base)
- pose essential questions about the topic under consideration.(Knowledge base)
- develop well-founded solutions to development problems. (Development)
- act in development tasks. (Development)
- examine issues openly from different perspectives and design functional solutions based on existing knowledge. (Creativity)
- communicate clearly both orally and in writing. (Communication)
- utilise means of communication. (Communication)
- demonstrate organisational skills in their own activities according to schedules. (Working skills, responsibility and independence)
- demonstrate responsibility, independence, and ethics in their actions. (Working skills, responsibility and independence)
- operate in uncertain situations (Working skills, responsibility and independence)
- work with others (Working skills, responsibility and independence)

Evaluation criteria, good (3-4)

To achieve grade 3 (good) the student is able to:
- create an essential knowledge base by analysing both domestic and international scientific sources. (Knowledge base)
- apply the knowledge base to various professional contexts, demonstrating independent thinking. (Knowledge base)
- reflect on critical questions related to the knowledge base.(Knowledge base)
- develop well-founded solutions to research, development, and/or innovation problems using a development process model or method.(Development)
- act as a developer in development tasks requiring complex and new approaches.(Development)
- evaluate issues openly from different perspectives and build something original and functional based on existing knowledge. (Creativity)
- communicate expertly both orally and in writing. (Communication)
- utilise various means of communication effectively. (Communication)
- apply knowledge and skills demonstrating responsibility and independence. (Working skills, responsibility and independence)
- produce solutions that demonstrate responsibility and ethics. (Working skills, responsibility and independence)
- plan and execute work according to schedules. (Working skills, responsibility and independence)
- act independently in situations requiring tolerance to uncertainty. (Working skills, responsibility and independence)
- work constructively in collaboration with others. (Working skills, responsibility and independence)

Evaluation criteria, excellent (5)

To achieve grade 5 (excellent) the student is able to:
- create a coherent knowledge base by utilising both domestic and international sources comprehensively. (Knowledge base)
- critically analyse current and relevant scientific sources. (Knowledge base)
- apply the knowledge base to various professional contexts with critical thinking. (Knowledge base)
- highlight relevant and critical perspectives related to the knowledge base.(Knowledge base)
- develop new, well-founded solutions to complex research, development, and/or innovation problems using an appropriate development process model or method. (Development)
- act as a developer in development tasks that are complex, unpredictable, and/or require new strategic approaches. (Development)
- evaluate issues openly and boldly from multiple perspectives and build new, innovative, and functional viewpoints based on existing knowledge. (Creativity)
- communicate convincingly both orally and in writing, considering the audience. (Communication)
- utilise creative means of communication. (Communication)
- apply knowledge and skills responsibly and independently. (Working skills, responsibility and independence)
- produce solutions that reflect responsibility and ethics.(Working skills, responsibility and independence)
- organise and manage their own activities. (Working skills, responsibility and independence)
- plan and schedule work systematically. (Working skills, responsibility and independence)
- show tolerance for uncertainty and the ability to overcome challenges independently and justifiably. (Working skills, responsibility and independence)
- work constructively and purposefully in collaboration with others. (Working skills, responsibility and independence)

Enrollment

31.03.2025 - 06.04.2025

Timing

01.05.2025 - 31.08.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Markus Kanerva
Teacher in charge

Markus Kanerva

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- understand the role of heuristics and biases in everyday decision making
- explore the fields of behavioral economics and behavioral decision making
- identify and apply psychological factors in business and public policy applications
- evaluate development plans from behavioral perspective
- analyze ethical aspects of behavioral interventions and nudges

Grading scale

H-5

Enrollment

01.01.2024 - 03.02.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

4 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Tikkurila

Teaching languages
  • English
Seats

20 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
  • Degree Programme in Global Development and Management in Health Care (SYV6), Laurea Tikkurila
Teacher in charge

Virpi Teinilä

Groups
  • TYJ23SJ
    Täydentävä osaaminen (yamk-tutkinto), S23, yhteiset opinnot
  • CYJ23SJ
    Complementary competence (master’s studies in English), S23, Generic studies

Learning outcomes

The student is able to
- enhance ethical leadership and communication in natural and manmade crises
- co-create multi-authority activities and serve as a specialists in natural and manmade crises
- to lead and coordinate interprofessional cooperation in manmade and non-manmade crises
- communicate in crises
- develop interaction and leadership skills in interprofessional networks

Grading scale

H-5

Enrollment

20.05.2024 - 26.05.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

3.5 op

Mode of delivery

30 % Contact teaching, 70 % Distance learning

Unit

Laurea university of applied sciences

Campus

Laurea Tikkurila

Teaching languages
  • English
Seats

20 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
  • Degree Programme in Global Development and Management in Health Care (SYV6), Laurea Tikkurila
Teachers
  • Kaarina Murtola
  • Teija-Kaisa Aholaakko
  • Jorma Jokela
Teacher in charge

Jorma Jokela

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- enhance ethical leadership and communication in natural and manmade crises
- co-create multi-authority activities and serve as a specialists in natural and manmade crises
- to lead and coordinate interprofessional cooperation in manmade and non-manmade crises
- communicate in crises
- develop interaction and leadership skills in interprofessional networks

Teaching methods

5ETC course
Learning within lectures, learning assignments, pre-learning / flipped learning, discussions, workshops, being opponent for fellow students.and seminar.
During Fall 2024 all learning activities will take place in Laurea Tikkurila campus.
There is no hybrid teaching in this course, no online teaching.

The study unit is completed partly independently following a schedule for returning assignments / by a given deadline. In addition to independent studying, the study unit includes scheduled teaching and required attendance on campus.
A Canvas learning environment is used to support the implementation. The study unit includes working in pairs or groups. You will receive individual feedback for assignments from the teacher, and working life or peer feedback may also be utilised.


Laurea degree regulations dated January 2024 will be applied to student selection, attendance and evaluation.

If a student does not intend to participate in a study unit they have been admitted to, they must cancel
their enrolment with the teacher in charge of the implementation before the study unit begins so that
another student next in the queue can take their place.

Students must be present for the first contact teaching session, or they must notify the responsible
teacher of their absence to confirm they intend to participate in studies

Location and time

Face-to-Face learning at Tikkurila Campus, required attendance
No hybrid nor online teaching

13.09.2024 09.00-16.30
11.10.2024 13.00-16.30
09.11.2024 09.00-16.30

Learning materials and recommended literature

Buchanan-Smith, M. and Scriven, K. 2011 Leadership in Action: Leading Effectively in Humanitarian Operations. ALNAP. 80 pp. https://www.alnap.org/help-library/leadership-in-action-leading-effectively-in-humanitarian-operations
Overview of Diversity Management implementation and impact amongst Diversity Charter signatories in the European Union (2014)
Palosaari, E. 2016. Children’s thoughts after war: Trauma-related cognitions and parents’ war trauma predicting mental health problems among war-affected children. Acta Universitatis Tamperensis 2135 Tampere University Press. http://tampub.uta.fi/bitstream/handle/10024/98384/978-952-03-0025-8.pdf?sequence=4&isAllowed=y
Pantti, M., et al (2012) Disasters and the Media. Peter Lang.
Schwarz, A. Seeger, M.W & C. Auer (ed.) (2016) The Handbook of International Crisis Communication Research. (Selected 3-4 chapters)

Alternative completion methods of implementation

No sub-performances are given with the implementation. Completing the whole course is required.

Co-operation with working life and/or RDI

- During the study unit students will develop their competence tackling challenges in crisis leadership and communication with work life experts.

Important dates

Face-to-Face learning at Tikkurila Campus, required attendance
No hybrid nor online teaching
Check Pakki calendar for schedules

13.09.2024 09.00-16.30
11.10.2024 13.00-16.30
09.11.2024 09.00-16.30

Details for assignment deadlines will be provided when the course starts.

Students workload

Total study hours: 135
Lectures and seminar
Individual and pair studying

Content and scheduling

Content:
- Ethical requirements, principles and procedures in natural and manmade crises.
- International crisis communication processes and communication with media.
- Crisis leadership models and approaches.

Further information for students

Priority enrollment for the study unit is for students with global health and crisis management, who have completed crisis preparedness/prevention and management courses.

Secondly students who are advanced in their studies and have previous experience or studies in crisis preparedness/prevention, crisis management or leadership.

Proficiency in oral and written English is required.

Grading scale

H-5

Evaluation methods and criteria

Laurea Masters degree evaluation criteria, level EQF7 will be applied.

Enrollment

25.11.2024 - 01.12.2024

Timing

01.01.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual proportion

4 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Tikkurila

Teaching languages
  • English
Seats

25 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Degree Programme in Global Development and Management in Health Care (SYV6), Laurea Tikkurila
Teachers
  • Virpi Teinilä
Teacher in charge

Virpi Teinilä

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- co-create complex international humanitarian aid infrastructure and response in interprofessional teams
- analyse operations on evidence-base in natural and manmade crises
- enhance implementation of evidence-based operations in natural and manmade crises
- evaluate operations on evidence-base in natural and manmade crises
- research and develop crisis leadership and management

Teaching methods

Learning within lectures, learning assignments, pre-learning / flipped learning, discussions, workshops, being opponent for fellow students.and seminar.
During Spring 2025 all learning activities will take place in Laurea Tikkurila campus.
There is no hybrid teaching in this course, no online teaching.

The study unit is completed partly independently following a schedule for returning assignments / by a given deadline. In addition to independent studying, the study unit includes scheduled teaching and required attendance on campus.
A Canvas learning environment is used to support the implementation. The study unit includes working in pairs or groups. You will receive individual feedback for assignments from the teacher, and working life or peer feedback may also be utilised.


Laurea degree regulations dated June 2024 will be applied to student selection, attendance and evaluation.

If a student does not intend to participate in a study unit they have been admitted to, they must cancel
their enrolment with the teacher in charge of the implementation before the study unit begins so that
another student next in the queue can take their place.

Students must be present for the first contact teaching session, or they must notify the responsible
teacher of their absence to confirm they intend to participate in studies

Location and time

face-to-face learning at Tikkurila campus

15.03.2025 09.00 - 12.00
11.04.2025 09.00 - 16.30
16.05.2025 09.00 - 16.30

Please see Pakki calendar for class location

Learning materials and recommended literature

Kapucu, N. Özerdem, A. Sadiq, A-B. (2023) Managing emergencies and crises: Global perspectives. Second edition. Jones & Bartlett Learning. – Books available at Laurea Tikkurila library.

Coppola, D. P. Introduction to International Disaster Management, Elsevier Science & Technology, 2015. ProQuest Ebook Central.

Integrating Disaster Science and Management : Global Case Studies in Mitigation and Recovery, edited by Pijush S., et al., Elsevier, 2018. ProQuest Ebook Central.

Disasters and Crisis management. Journal No 3, 2021. JOURNAL21_03.pdf (reliefweb.int)

Vasickova, Veronika. (2020). Crisis Management Process - A Literature Review and a Conceptual Integration. Acta Oeconomica Pragensia. 27. 61-77. 10.18267/j.aop.628.
https://www.researchgate.net/publication/341809953_Crisis_Management_Process_-_A_Literature_Review_and_a_Conceptual_Integration

Wolbers, Jeroen, Sanneke, Kuipers, and Boin, Arjen. “ A systematic review of 20 years of crisis and disaster research: Trends and progress.” Risks Hazards Crisis Public Policy. 2021; 12: 374– 392. https://doi.org/10.1002/rhc3.12234

Alternative completion methods of implementation

According to the degree regulations (2024), "Students are entitled to apply for recognition of prior learning regardless of where, when and how the competence has been acquired. ... At Laurea, there are two different procedures for the recognition and accreditation of prior learning: a) accreditation of prior learning (competence acquired in higher education studies at another institution) and b) demonstration of competence (competence acquired in other ways). The recognition and accreditation of prior learning is initiated by the student themselves. The student is responsible for demonstrating and verifying their competence. The student is entitled to guidance for the recognition and accreditation of their competence." Further information in the student intranet.

You may also assess work-based learning as a way to acquire the competence needed. Read more in the student intranet.

No partial credits given

Co-operation with working life and/or RDI

- During the study unit students will develop their competence tackling challenges in crisis management with work life experts.

Important dates

Please see Pakki calendar and Canvas for exact timing information and instructions.

Pre-assignment deadline for submission in Canvas by: 9.3.2025 This is compulsory in order to join the course, assignments submitted after deadline will not be approved.


Deadline for seminar works 21.5.2025

Students workload

Total study hours: 135.
Lectures, workshops, and seminar 18 hrs.
Individual and group studying 117 hrs.

Content and scheduling

The student is able:
• co-create complex international humanitarian aid infrastructure and response in
interprofessional teams
• analyse operations on evidence-base in natural and manmade crises
• enhance implementation of evidence-based operations in natural and manmade crises
• evaluate operations on evidence-base in natural and manmade crises for lessons learned
Content:
• response to natural and manmade hazards
• roles and responsibilities of different actors in natural and manmade disasters
• situational awareness in crisis and disaster settings
• lessons learned and continuous improvement in crisis and disaster management

Further information for students

The priority in enrollment is reserved for Global Health & Crisis Management students
Secondly students with advanced studies from other study lines and good English skills

Note. Students need to have basic knowledge from crisis preparedness and prevention prior to this course. Therefore, Completion of Crisis preparedness and prevention course prior to this course is a strong recommendation.

NOTE! This is the second course of the Crisis-management series courses, in order to attend the next courses Crisis leadership & communication, you should attend this course first.

Grading scale

H-5

Evaluation methods and criteria

Competence assessment is based on the descriptions of objectives in the curricula, and the level of competence is assessed according to the assessment criteria listed in the implementation plan for the studies" (Laurea degree regulations 2024).

Students who have failed to demonstrate their competence in accordance with the approved level must supplement or retake their study attainment in a manner and schedule defined by the teacher of the study unit. If the student does not pass the assessment despite the opportunity to complete their study attainment, they must complete the study unit in question in full as specified by the teacher.” (Degree regulations 2024.)

Evaluation criteria, fail (0)

If the student does not meet with the minimum criteria for satisfactory, does not complete assignments in due time, nor participate in compulsory attendance lectures, the course will be failed.

Evaluation criteria, satisfactory (1-2)

To achieve grade 1 (satisfactory) the student is able to:
- create a justified knowledge base on the subject using research sources (e.g. non-peer-reviewed scientific texts). (Knowledge base)
- apply the knowledge base to various professional contexts. (Knowledge base)
- pose essential questions about the topic under consideration.(Knowledge base)
- develop well-founded solutions to development problems. (Development)
- act in development tasks. (Development)
- examine issues openly from different perspectives and design functional solutions based on existing knowledge. (Creativity)
- communicate clearly both orally and in writing. (Communication)
- utilise means of communication. (Communication)
- demonstrate organisational skills in their own activities according to schedules. (Working skills, responsibility and independence)
- demonstrate responsibility, independence, and ethics in their actions. (Working skills, responsibility and independence)
- operate in uncertain situations (Working skills, responsibility and independence)
- work with others (Working skills, responsibility and independence)

Evaluation criteria, good (3-4)

To achieve grade 3 (good) the student is able to:
- create an essential knowledge base by analysing both domestic and international scientific sources. (Knowledge base)
- apply the knowledge base to various professional contexts, demonstrating independent thinking. (Knowledge base)
- reflect on critical questions related to the knowledge base.(Knowledge base)
- develop well-founded solutions to research, development, and/or innovation problems using a development process model or method.(Development)
- act as a developer in development tasks requiring complex and new approaches.(Development)
- evaluate issues openly from different perspectives and build something original and functional based on existing knowledge. (Creativity)
- communicate expertly both orally and in writing. (Communication)
- utilise various means of communication effectively. (Communication)
- apply knowledge and skills demonstrating responsibility and independence. (Working skills, responsibility and independence)
- produce solutions that demonstrate responsibility and ethics. (Working skills, responsibility and independence)
- plan and execute work according to schedules. (Working skills, responsibility and independence)
- act independently in situations requiring tolerance to uncertainty. (Working skills, responsibility and independence)
- work constructively in collaboration with others. (Working skills, responsibility and independence)

Evaluation criteria, excellent (5)

To achieve grade 5 (excellent) the student is able to:
- create a coherent knowledge base by utilising both domestic and international sources comprehensively. (Knowledge base)
- critically analyse current and relevant scientific sources. (Knowledge base)
- apply the knowledge base to various professional contexts with critical thinking. (Knowledge base)
- highlight relevant and critical perspectives related to the knowledge base.(Knowledge base)
- develop new, well-founded solutions to complex research, development, and/or innovation problems using an appropriate development process model or method. (Development)
- act as a developer in development tasks that are complex, unpredictable, and/or require new strategic approaches. (Development)

Enrollment

25.11.2024 - 01.12.2024

Timing

01.01.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual proportion

4 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Tikkurila

Teaching languages
  • English
Seats

20 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
  • Degree Programme in Global Development and Management in Health Care (SYV6), Laurea Tikkurila
Teachers
  • Virpi Teinilä
Teacher in charge

Virpi Teinilä

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- analyse and co-create interprofessional plans for crisis preparedness
- analyse and co-create interprofessional plans for crisis prevention
- implement interprofessional crisis preparedness
- implement interprofessional crisis prevention
- evaluate interprofessional crisis preparedness
- evaluate interprofessional crisis prevention

Teaching methods

Learning within lectures, learning assignments, self-studies, workshops and an exam.
During Spring 2025 all learning activities will take place in Laurea Tikkurila campus

The study unit is completed partly independently following a schedule for returning assignments / by a given deadline.Self-direction is required. In addition to independent studying, the study unit includes scheduled teaching and required attendance on campus.

A Canvas learning environment is used to support the implementation. The study unit includes working in pairs or groups. You will receive individual feedback for assignments from the teacher, and working life or peer feedback may also be utilised.
NOTE: there will not be hybrid learning, no online participation possible.


If a student does not intend to participate in a study unit they have been admitted to, they must cancel
their enrolment with the teacher in charge of the implementation before the study unit begins so that
another student next in the queue can take their place.

Students must be present for the first contact teaching session, or they must notify the responsible
teacher of their absence to confirm they intend to participate in studies

Location and time

Face-to-face learning at Tikkurila campus, compulsory attendance

17.01.2025 13.00 - 16.30
13.02.2025 09.00 - 16.30
14.03.2025 09.00 - 16.30

See Pakki calendar for class location

Learning materials and recommended literature

National Institute of Building Sciences. Multihazard Mitigation Council. 2017. Natural Hazard Mitigation Saves: 2017 Interim Report. http://www.wbdg.org/files/pdfs/MS2_2017Interim%20Rep
Patton, M.Q. 2011. Developmental Evaluation. Applying Complexity Concepts to Enhance Innovation and Use. The Guilford Press. New York. London.
WHO, 2012. Assessment of health system crisis preparedness. http://www.euro.who.int/__data/assets/pdf_file/0006/231693/Assessment-of-health-system-crisis-preparedness-Kyrgyzs Vasickova, Veronika. (2020). Crisis Management Process - A Literature Review and a Conceptual Integration. Acta Oeconomica Pragensia. 27. 61-77. 10.18267/j.aop.628.

https://www.researchgate.net/publication/341809953_Crisis_Management_Process_-_A_Literature_Review_and_a_Conceptual_Integration

Wolbers, Jeroen, Sanneke, Kuipers, and Boin, Arjen. “ A systematic review of 20 years of crisis and disaster research: Trends and progress.” Risks Hazards Crisis Public Policy. 2021; 12: 374– 392. https://doi.org/10.1002/rhc3.12234

Alternative completion methods of implementation

According to the degree regulations (2024), "Students are entitled to apply for recognition of prior learning regardless of where, when and how the competence has been acquired. ... At Laurea, there are two different procedures for the recognition and accreditation of prior learning: a) accreditation of prior learning (competence acquired in higher education studies at another institution) and b) demonstration of competence (competence acquired in other ways). The recognition and accreditation of prior learning is initiated by the student themselves. The student is responsible for demonstrating and verifying their competence. The student is entitled to guidance for the recognition and accreditation of their competence." Further information in the student intranet.

You may also assess work-based learning as a way to acquire the competence needed. Read more in the student intranet.

No partial credits will be given

Co-operation with working life and/or RDI

- During the study unit students will develop their competence tackling challenges in crisis preparedness and prevention with work life experts.

Important dates

Please see Pakki calendar and Canvas for exact timing information and instructions.


Exam: 14.3.2025
Exam retake : 10.4.2025 (for those who did not pass/nor attended the first exam)

Students workload

Total study hours: 135.
Lectures, workshops and exam 18 hrs.
Individual and group studying 117 hrs.

Content and scheduling

After completing the course student is able to:
• analyze and co-create interprofessional plans for crisis preparedness and prevention
• implement interprofessional crisis preparedness and prevention
• evaluate interprofessional crisis preparedness and prevention

Content of the course:
• developmental evaluation approach in crisis preparedness and prevention
• phenomena threatening societal functions and security locally, nationally and regionally
• situational awareness analyses
• coordination of local, national, and regional crisis preparedness and prevention
• response activities and operating capacities of organizations protecting emergency health and social services
• risk assessment methods.

Further information for students

The priority in enrollment is reserved for Global Health & Crisis Management students
Secondly students with advanced studies from other study lines and good English skills

NOTE! This is the first course of the Crisis-management series courses, in order to attend the next courses Crisis management and crisis leadership & communication, you should attend this course first.

Grading scale

H-5

Evaluation methods and criteria

"Competence assessment is based on the descriptions of objectives in the curricula, and the level of competence is assessed according to the assessment criteria listed in the implementation plan for the studies" (Laurea degree regulations 2024).

“Students who have failed to demonstrate their competence in accordance with the approved level must supplement or retake their study attainment in a manner and schedule defined by the teacher of the study unit. If the student does not pass the assessment despite the opportunity to complete their study attainment, they must complete the study unit in question in full as specified by the teacher.” (Degree regulations 2024.)

Evaluation criteria, fail (0)

If the student does not meet with the minimum criteria for satisfactory, does not complete assignments in due time, nor participate in compulsory attendance lectures, the course will be failed.

Evaluation criteria, satisfactory (1-2)

To achieve grade 1 (satisfactory) the student is able to:
- create a justified knowledge base on the subject using research sources (e.g. non-peer-reviewed scientific texts). (Knowledge base)
- apply the knowledge base to various professional contexts. (Knowledge base)
- pose essential questions about the topic under consideration.(Knowledge base)
- develop well-founded solutions to development problems. (Development)
- act in development tasks. (Development)
- examine issues openly from different perspectives and design functional solutions based on existing knowledge. (Creativity)
- communicate clearly both orally and in writing. (Communication)
- utilise means of communication. (Communication)
- demonstrate organisational skills in their own activities according to schedules. (Working skills, responsibility and independence)
- demonstrate responsibility, independence, and ethics in their actions. (Working skills, responsibility and independence)
- operate in uncertain situations (Working skills, responsibility and independence)
- work with others (Working skills, responsibility and independence)

Evaluation criteria, good (3-4)

To achieve grade 3 (good) the student is able to:
- create an essential knowledge base by analysing both domestic and international scientific sources. (Knowledge base)
- apply the knowledge base to various professional contexts, demonstrating independent thinking. (Knowledge base)
- reflect on critical questions related to the knowledge base.(Knowledge base)
- develop well-founded solutions to research, development, and/or innovation problems using a development process model or method.(Development)
- act as a developer in development tasks requiring complex and new approaches.(Development)
- evaluate issues openly from different perspectives and build something original and functional based on existing knowledge. (Creativity)
- communicate expertly both orally and in writing. (Communication)
- utilise various means of communication effectively. (Communication)
- apply knowledge and skills demonstrating responsibility and independence. (Working skills, responsibility and independence)
- produce solutions that demonstrate responsibility and ethics. (Working skills, responsibility and independence)
- plan and execute work according to schedules. (Working skills, responsibility and independence)
- act independently in situations requiring tolerance to uncertainty. (Working skills, responsibility and independence)
- work constructively in collaboration with others. (Working skills, responsibility and independence)

Evaluation criteria, excellent (5)

To achieve grade 5 (excellent) the student is able to:
- create a coherent knowledge base by utilising both domestic and international sources comprehensively. (Knowledge base)
- critically analyse current and relevant scientific sources. (Knowledge base)
- apply the knowledge base to various professional contexts with critical thinking. (Knowledge base)
- highlight relevant and critical perspectives related to the knowledge base.(Knowledge base)
- develop new, well-founded solutions to complex research, development, and/or innovation problems using an appropriate development process model or method. (Development)
- act as a developer in development tasks that are complex, unpredictable, and/or require new strategic approaches. (Development)
- evaluate issues openly and boldly from multiple perspectives and build new, innovative, and functional viewpoints based on existing knowledge. (Creativity)
- communicate convincingly both orally and in writing, considering the audience. (Communication)
- utilise creative means of communication. (Communication)
- apply knowledge and skills responsibly and independently. (Working skills, responsibility and independence)
- produce solutions that reflect responsibility and ethics.(Working skills, responsibility and independence)
- organise and manage their own activities. (Working skills, responsibility and independence)
- plan and schedule work systematically. (Working skills, responsibility and independence)
- show tolerance for uncertainty and the ability to overcome challenges independently and justifiably. (Working skills, responsibility and independence)
- work constructively and purposefully in collaboration with others. (Working skills, responsibility and independence)

Enrollment

31.03.2025 - 06.04.2025

Timing

01.05.2025 - 31.08.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Tarja Chydenius
Teacher in charge

Tarja Chydenius

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- identify and deeply understand cross-cultural issues related to service development
- manage multicultural teams and projects
- support and develop frontline personnel's intercultural communication competences
- involve diverse customers in the service design processes

Teaching methods

This study unit is integrated in the study unit HY00CB31-3003 Cross-Cultural Perspectives in the Field of Design (BIP) 3 - 3 op

Additonal 2 ects's are completed with an individual essay focusing on Cross-cultural issues in service development and based on the BIP partner project.

Location and time

See BIP HY00CB31-3003 Cross-Cultural Perspectives in the Field of Design (BIP)

Additonal 2 ects (individual essay) due by the end of June 2025.

Learning materials and recommended literature

van Boeijen, A. & Zijlstra, Y. 2020. Culture sensitive design. A guide to culture in practice. BISPublishers
Meyer, E. 2014. The Culture Map. Breaking through the invisible boundaries of global business.

Alternative completion methods of implementation

Consult the responsible lecturer.

Co-operation with working life and/or RDI

See BIP HY00CB31-3003 Cross-Cultural Perspectives in the Field of Design (BIP)

Important dates

See BIP HY00CB31-3003 Cross-Cultural Perspectives in the Field of Design (BIP)

Forms of internationality

See BIP HY00CB31-3003 Cross-Cultural Perspectives in the Field of Design (BIP)

Students workload

2 ects on top of the BIP's 3 ects
See BIP HY00CB31-3003 Cross-Cultural Perspectives in the Field of Design (BIP)

Grading scale

Approved/Failed

Evaluation methods and criteria

Pass - fail
Laurea general Master's level evaluation criteria

Enrollment

25.11.2024 - 01.12.2024

Timing

01.01.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Ruusa Ligthart
Teacher in charge

Ruusa Ligthart

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The students will be able to:
- Describe the industrial trends and challenges which are shaping the next generation of services and customer experiences in the digital age
- Discover innovation in customer experience at the intersection of the digital, physical and social realms. Design customer journey emotions and touchpoints
- Identify data sources and analytics to manage and monitor customer experiences
- Generate insights from data analytics to manage customer loyalty
- Identify what it takes to delight your Customers

Grading scale

H-5

Enrollment

25.11.2024 - 01.12.2024

Timing

01.01.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Kaisa Airo
Teacher in charge

Kaisa Airo

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

Student is able to:
- Analyse locations and spaces from the perspective of environmental psychology
- Apply means of nudging through spatial planning
- Apply the principals of environmental psychology in spatial planning
- Design socially, economically and ecologically sustainable facilities

Grading scale

H-5

Enrollment

25.11.2024 - 01.12.2024

Timing

01.01.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual proportion

4 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Tikkurila

Teaching languages
  • English
Seats

20 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Elsi Haverinen-Mottaghi
  • Teija-Kaisa Aholaakko
Teacher in charge

Teija-Kaisa Aholaakko

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

Student is able to:
- analyze and implement concepts, principles, and policies of global infection prevention and control
- to apply evidence-based infection prevention and control models in composing, and evaluating IPC practices in diverse settings
- to develop evidence based interprofessional and cross-cultural infection prevention in global contexts

Teaching methods

Infection prevention and control (IPC) is a practical, evidence-based approach preventing patients and health workers from being harmed by avoidable infections. Globally effective IPC requires constant action at all levels of health systems, including policymakers, facility managers, health workers and those who access health services. IPC is unique in the field of patient safety and quality of care, as it is universally relevant to every health worker and patient, at every health care interaction. Without effective IPC it is impossible to achieve quality health care delivery and improve the status of global health.


After this course you will be able:
· to analyze and implement concepts, principles, and policies of global infection prevention and control
· to apply evidence-based infection prevention and control models in composing, and evaluating IPC practices in diverse settings
· to develop evidence based interprofessional and cross-cultural infection prevention in global contexts

Location and time

Teaching will be held in Tikkurila campus:
18.01.2025 09.00 - 16.30 At Tikkurila Campus
15.02.2024 09.00 - 16.30 At Tikkurila Campus
15.03.2024 13.00 - 16.30 At Tikkurila Campus

Learning materials and recommended literature

Reading list will be made available in Canvas platform.

Alternative completion methods of implementation

According to the degree regulations (2024) Students are entitled to apply for recognition of prior learning regardless of where, when and how the competence has been acquired. ... At Laurea, there are two different procedures for the recognition and accreditation of prior learning: a) accreditation of prior learning (competence acquired in higher education studies at another institution) and b) demonstration of competence (competence acquired in other ways). The recognition and accreditation of prior learning is initiated by the student themselves. The student is responsible for demonstrating and verifying their competence. The student is entitled to guidance for the recognition and accreditation of their competence. Further information in the student intranet

Important dates

Teaching will be held in Tikkurila campus:
18.01.2025 09.00 - 16.30 At Tikkurila Campus
15.02.2024 09.00 - 16.30 At Tikkurila Campus
15.03.2024 13.00 - 16.30 At Tikkurila Campus

Grading scale

H-5

Evaluation methods and criteria

The course is evaluated according to the EQF7 level studies. Please, see description below.

Evaluation criteria, satisfactory (1-2)

To achieve grade 1 (satisfactory) the student is able to:
- create a justified knowledge base on the subject using research sources (e.g. non-peer-reviewed scientific texts). (Knowledge base)
- apply the knowledge base to various professional contexts. (Knowledge base)
- pose essential questions about the topic under consideration.(Knowledge base)
- develop well-founded solutions to development problems. (Development)
- act in development tasks. (Development)
- examine issues openly from different perspectives and design functional solutions based on existing knowledge. (Creativity)
- communicate clearly both orally and in writing. (Communication)
- utilise means of communication. (Communication)
- demonstrate organisational skills in their own activities according to schedules. (Working skills, responsibility and independence)
- demonstrate responsibility, independence, and ethics in their actions. (Working skills, responsibility and independence)
- operate in uncertain situations (Working skills, responsibility and independence)
- work with others (Working skills, responsibility and independence)

Evaluation criteria, good (3-4)

To achieve grade 3 (good) the student is able to:
- create an essential knowledge base by analysing both domestic and international scientific sources. (Knowledge base)
- apply the knowledge base to various professional contexts, demonstrating independent thinking. (Knowledge base)
- reflect on critical questions related to the knowledge base.(Knowledge base)
- develop well-founded solutions to research, development, and/or innovation problems using a development process model or method.(Development)
- act as a developer in development tasks requiring complex and new approaches.(Development)
- evaluate issues openly from different perspectives and build something original and functional based on existing knowledge. (Creativity)
- communicate expertly both orally and in writing. (Communication)
- utilise various means of communication effectively. (Communication)
- apply knowledge and skills demonstrating responsibility and independence. (Working skills, responsibility and independence)
- produce solutions that demonstrate responsibility and ethics. (Working skills, responsibility and independence)
- plan and execute work according to schedules. (Working skills, responsibility and independence)
- act independently in situations requiring tolerance to uncertainty. (Working skills, responsibility and independence)
- work constructively in collaboration with others. (Working skills, responsibility and independence)

Evaluation criteria, excellent (5)

To achieve grade 5 (excellent) the student is able to:
- create a coherent knowledge base by utilising both domestic and international sources comprehensively. (Knowledge base)
- critically analyse current and relevant scientific sources. (Knowledge base)
- apply the knowledge base to various professional contexts with critical thinking. (Knowledge base)
- highlight relevant and critical perspectives related to the knowledge base.(Knowledge base)
- develop new, well-founded solutions to complex research, development, and/or innovation problems using an appropriate development process model or method. (Development)
- act as a developer in development tasks that are complex, unpredictable, and/or require new strategic approaches. (Development)
- evaluate issues openly and boldly from multiple perspectives and build new, innovative, and functional viewpoints based on existing knowledge. (Creativity)
- communicate convincingly both orally and in writing, considering the audience. (Communication)
- utilise creative means of communication. (Communication)
- apply knowledge and skills responsibly and independently. (Working skills, responsibility and independence)
- produce solutions that reflect responsibility and ethics.(Working skills, responsibility and independence)
- organise and manage their own activities. (Working skills, responsibility and independence)
- plan and schedule work systematically. (Working skills, responsibility and independence)
- show tolerance for uncertainty and the ability to overcome challenges independently and justifiably. (Working skills, responsibility and independence)
- work constructively and purposefully in collaboration with others. (Working skills, responsibility and independence)

Enrollment

25.11.2024 - 01.12.2024

Timing

01.01.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual proportion

4 op

Mode of delivery

20 % Contact teaching, 80 % Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Tikkurila

Teaching languages
  • English
Seats

20 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Elsi Haverinen-Mottaghi
  • Teija-Kaisa Aholaakko
Teacher in charge

Teija-Kaisa Aholaakko

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- analyse concepts, principles and policies of health care evaluation
- implement evidence-based infection prevention measures in health care
- development efficient, cost-effective and effective infection prevention interventions

Teaching methods

After the course, the student is able:
• to distinguish and justify the use of different methods in health care evaluation.
• to evaluate infection prevention and control measures for enhancing evidence-based practices
in diverse health care settings.
• to develop efficient, cost-effective, and effective infection prevention and control interven-
tions.

A Canvas learning environment is used to support the implementation. The study unit includes scheduled teaching at Tikkurila Campus.

Location and time

Methods: Lectures and workshops at Tikkurila Campus, Health technology analysis and Student seminar presentations.

Important contact days:
13.3.2025 09-12.00 Tikkurila Campus
9.4.2025 09-12.00 Tikkurila Campus
10.4.2025 09-12.00 Tikkurila Campus
15.5.2025 09-16.30 Tikkurila Campus

Workload: Contact-learning hours 20 and individual heath technology assignment report 115 hours.

Learning materials and recommended literature

The detailed course materials will be put in Canvas learning platform.

Alternative completion methods of implementation

According to the degree regulations (2024) Students are entitled to apply for recognition of prior learning regardless of where, when and how the competence has been acquired. ... At Laurea, there are two different procedures for the recognition and accreditation of prior learning: a) accreditation of prior learning (competence acquired in higher education studies at another institution) and b) demonstration of competence (competence acquired in other ways). The recognition and accreditation of prior learning is initiated by the student themselves. The student is responsible for demonstrating and verifying their competence. The student is entitled to guidance for the recognition and accreditation of their competence. Further information in the student intranet.

You may also assess work-based learning as a way to acquire the competence needed. Read more in the student intranet.

Important dates

Important contact days:
13.3.2025 09-12.00 Tikkurila Campus
9.4.2025 09-12.00 Tikkurila Campus
10.4.2025 09-12.00 Tikkurila Campus
15.5.2025 09-16.30 Tikkurila Campus

Students workload

Workload of the study is measured in a way that to acquire the goal competence of the study, one credit corresponds to an average of 26.7 hours of work done by the student.

Grading scale

H-5

Evaluation methods and criteria

The course is evaluated at the EQF7 level. See the detailed description below.

Evaluation criteria, satisfactory (1-2)

To achieve grade 1 (satisfactory) the student is able to:
- create a justified knowledge base on the subject using research sources (e.g. non-peer-reviewed scientific texts). (Knowledge base)
- apply the knowledge base to various professional contexts. (Knowledge base)
- pose essential questions about the topic under consideration.(Knowledge base)
- develop well-founded solutions to development problems. (Development)
- act in development tasks. (Development)
- examine issues openly from different perspectives and design functional solutions based on existing knowledge. (Creativity)
- communicate clearly both orally and in writing. (Communication)
- utilise means of communication. (Communication)
- demonstrate organisational skills in their own activities according to schedules. (Working skills, responsibility and independence)
- demonstrate responsibility, independence, and ethics in their actions. (Working skills, responsibility and independence)
- operate in uncertain situations (Working skills, responsibility and independence)
- work with others (Working skills, responsibility and independence)

Evaluation criteria, good (3-4)

- create an essential knowledge base by analysing both domestic and international scientific sources. (Knowledge base)
- apply the knowledge base to various professional contexts, demonstrating independent thinking. (Knowledge base)
- reflect on critical questions related to the knowledge base.(Knowledge base)
- develop well-founded solutions to research, development, and/or innovation problems using a development process model or method.(Development)
- act as a developer in development tasks requiring complex and new approaches.(Development)
- evaluate issues openly from different perspectives and build something original and functional based on existing knowledge. (Creativity)
- communicate expertly both orally and in writing. (Communication)
- utilise various means of communication effectively. (Communication)
- apply knowledge and skills demonstrating responsibility and independence. (Working skills, responsibility and independence)
- produce solutions that demonstrate responsibility and ethics. (Working skills, responsibility and independence)
- plan and execute work according to schedules. (Working skills, responsibility and independence)
- act independently in situations requiring tolerance to uncertainty. (Working skills, responsibility and independence)
- work constructively in collaboration with others. (Working skills, responsibility and independence)

Evaluation criteria, excellent (5)

To achieve grade 5 (excellent) the student is able to:
- create a coherent knowledge base by utilising both domestic and international sources comprehensively. (Knowledge base)
- critically analyse current and relevant scientific sources. (Knowledge base)
- apply the knowledge base to various professional contexts with critical thinking. (Knowledge base)
- highlight relevant and critical perspectives related to the knowledge base.(Knowledge base)
- develop new, well-founded solutions to complex research, development, and/or innovation problems using an appropriate development process model or method. (Development)
- act as a developer in development tasks that are complex, unpredictable, and/or require new strategic approaches. (Development)
- evaluate issues openly and boldly from multiple perspectives and build new, innovative, and functional viewpoints based on existing knowledge. (Creativity)
- communicate convincingly both orally and in writing, considering the audience. (Communication)
- utilise creative means of communication. (Communication)
- apply knowledge and skills responsibly and independently. (Working skills, responsibility and independence)
- produce solutions that reflect responsibility and ethics.(Working skills, responsibility and independence)
- organise and manage their own activities. (Working skills, responsibility and independence)
- plan and schedule work systematically. (Working skills, responsibility and independence)
- show tolerance for uncertainty and the ability to overcome challenges independently and justifiably. (Working skills, responsibility and independence)
- work constructively and purposefully in collaboration with others. (Working skills, responsibility and independence)

Enrollment

31.03.2025 - 25.05.2025

Timing

02.06.2025 - 10.08.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 150

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Ville Saarikoski
Teacher in charge

Ville Saarikoski

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- have an understanding on what we know about innovation and why it is important to society (familiarizing with literature)
- master some of the skills needed to be an active player in an innovation process and team (innovation as a process)
- be aware of the role of methods in idea creation (methods of innovation)
- be able to host and facilitate an idea creation process (leading innovation)
- master some of the tools of an innovator (personal creativity)

Teaching methods

Online course, flexible time

The student will undertake an innovation journey. This can either be a journey which has already happened or one which is planned or imagined to happen.

The student will be guided by literature to note different aspects of the journey e.g the process view to innovation, methods of personal and group creativity, the role of networks in innovation, the role of theory in predicting where to innovate. etc
The student will write an essay reflecting on this experience.

During the course the student will be able to communicate with other course participants through the online platform.

Location and time

On the Laurea online learning platform canvas.laurea.fi (link will be shared through canvas
Monday June 2 nd 4-5 pm and Monday June 9th 4 -5 pm (no extra points for participation)

Learning materials and recommended literature

The material will be available on the online platform

Background literature for your reference

METHOD
1. gamestorming.com or the book Gamestorming - A Rulebook for Innovators, Rulebrakers, and Changemakers 2010
2. The Innovator´s Toolkit, Silverstein David, Sanuel Philip, DeCarlo Neil, 2009
PROCESS
1. The Innovation Journey, Andrew Van De Ven, Douglas E Polley, Raghu Garud, Sankaran Venkataraman 2008
BOOKS ON WHAT WE KNOW ON INNOVATION
1. The Oxford Handbook on Innovation, Jan Fagerberg, David c. Mowery, Richard R. Nelson 2005
2. Diffusion of Innovations, Rogers M. Everett, fifth edition 2003

The course will contain references to a broader set of literature and articles

Important dates

The course will be available online 1.6

There are two opening sessions (different content) to help you familiarize yourself with the course objectives. Monday June 3rd at 4-5 pm and Monday June 10th at 4 -5 pm. The location is https://laurea.zoom.us/j/66520837703

The course will end by 15.8 after which the returned assignments will be graded.

Grading scale

H-5

Enrollment

25.11.2024 - 18.05.2025

Timing

01.12.2024 - 15.06.2025

Number of ECTS credits allocated

1 op

Virtual proportion

1 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

0 - 600

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
Teachers
  • Anssi Mattila
  • Niklas Leppä
Teacher in charge

Anssi Mattila

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

Student is able to
- Explain why organizations need to apply data in decision making
- Explain where the data comes from and how it can be used (buying, selling, collecting data, big data from IoT, digital platforms and APIs, machine learning and AI vs. statistical methods)
- Identify the role of information in a value creation process
- Identify key business models enabled by digital data
- List a few “no-code” ways of experimenting with data products to validate the business model
- Summarize how intellectual privacy regulations shape the data economy

Teaching methods

Self-paced online course. The course is completed entirely independently by the end of the course deadline. You will study the material in an online learning environment, which includes study materials and assignments/tests. No personal feedback will be provided on the assignments.

Location and time

In the Canvas online learning environment during the duration of the course. See Timing.

Learning materials and recommended literature

All necessary materials are provided on the course platform.

Alternative completion methods of implementation

-

Co-operation with working life and/or RDI

Course has been produced in corporation with Osaango Oy. Lecturers on the videos are experts in data economy.

Important dates

The course workspace will remain open until the end of the course deadline (see Timing), and all assignments must be completed before the workspace closes.

Forms of internationality

The course is offered to partner institutions and its content is designed to be suitable for both EU countries and internationally.

Students workload

1 ECTS credits = 27 hours of work

Content and scheduling

Videos, quizzes and articles in four different modules.
Module 1: Data economy in brief
Module 2: Data sources and business models
Module 3: Role of information in value creation
Module 4: Next steps in data economy

After this course, you will be able to:
Explain why organizations need to apply data in decision making
Explain where the data comes from and how it can be used (buying, selling, collecting data, big data from IoT, digital platforms and APIs, machine learning and AI vs. statistical methods)
Identify the role of information in a value creation process
Identify key business models enabled by digital data.
List a few “no-code” ways of experimenting with data products to validate the business model
Summarize how privacy regulations shape the data economy

Further information for students

The course is master's level and therefore bachelor's level degree student can not enroll for the course.

Laurea degree students and pathway students enroll in the course through Pakki. Enrollments are processed almost daily, allowing you to start the course flexibly when it suits you. You will receive a completion record for the course approximately two weeks after finishing. During holiday periods, enrollments and completion records are processed less frequently.

If the course is not completed by the end date of the implementation, the student can enroll in the next implementation. Incomplete assignments cannot be transferred to the next implementation; all tasks must be redone.

For content-related inquiries, contact the responsible teacher. For other inquiries, email mooc@laurea.fi.

Grading scale

Approved/Failed

Evaluation methods and criteria

For a passing grade, student has to complete all the required tests with a minimum score of 50%, all the required assignments and familiarise themselves with the course materials.

Enrollment

19.05.2025 - 23.11.2025

Timing

01.06.2025 - 31.12.2025

Number of ECTS credits allocated

1 op

Virtual proportion

1 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

0 - 600

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
Teachers
  • Niklas Leppä
  • Anssi Mattila
Teacher in charge

Anssi Mattila

Groups
  • TYJ25SJ
    Täydentävä osaaminen (yamk-tutkinto), S25, yhteiset opinnot
  • CYJ25SJ
    Complementary competence (master’s studies in English), S25, Generic studies

Learning outcomes

Student is able to
- Explain why organizations need to apply data in decision making
- Explain where the data comes from and how it can be used (buying, selling, collecting data, big data from IoT, digital platforms and APIs, machine learning and AI vs. statistical methods)
- Identify the role of information in a value creation process
- Identify key business models enabled by digital data
- List a few “no-code” ways of experimenting with data products to validate the business model
- Summarize how intellectual privacy regulations shape the data economy

Teaching methods

Self-paced online course. The course is completed entirely independently by the end of the course deadline. You will study the material in an online learning environment, which includes study materials and assignments/tests. No personal feedback will be provided on the assignments.

Location and time

In the Canvas online learning environment during the duration of the course. See Timing.

Learning materials and recommended literature

All necessary materials are provided on the course platform.

Alternative completion methods of implementation

-

Co-operation with working life and/or RDI

Course has been produced in corporation with Osaango Oy. Lecturers on the videos are experts in data economy.

Important dates

The course workspace will remain open until the end of the course deadline (see Timing), and all assignments must be completed before the workspace closes.

Forms of internationality

The course is offered to partner institutions and its content is designed to be suitable for both EU countries and internationally.

Students workload

1 ECTS credits = 27 hours of work

Content and scheduling

Videos, quizzes and articles in four different modules.
Module 1: Data economy in brief
Module 2: Data sources and business models
Module 3: Role of information in value creation
Module 4: Next steps in data economy

After this course, you will be able to:
Explain why organizations need to apply data in decision making
Explain where the data comes from and how it can be used (buying, selling, collecting data, big data from IoT, digital platforms and APIs, machine learning and AI vs. statistical methods)
Identify the role of information in a value creation process
Identify key business models enabled by digital data.
List a few “no-code” ways of experimenting with data products to validate the business model
Summarize how privacy regulations shape the data economy

Further information for students

The course is master's level and therefore bachelor's level degree student can not enroll for the course.

Laurea degree students and pathway students enroll in the course through Pakki. Enrollments are processed almost daily, allowing you to start the course flexibly when it suits you. You will receive a completion record for the course approximately two weeks after finishing. During holiday periods, enrollments and completion records are processed less frequently.

If the course is not completed by the end date of the implementation, the student can enroll in the next implementation. Incomplete assignments cannot be transferred to the next implementation; all tasks must be redone.

For content-related inquiries, contact the responsible teacher. For other inquiries, email mooc@laurea.fi.

Grading scale

Approved/Failed

Evaluation methods and criteria

For a passing grade, student has to complete all the required tests with a minimum score of 50%, all the required assignments and familiarise themselves with the course materials.

Enrollment

20.05.2024 - 09.06.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

RDI proportion

1 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 60

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Päivi Tossavainen
Teacher in charge

Päivi Tossavainen

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

Student is able to:
- discover the basics in systems thinking, principles and frameworks
- analyze the management of organizations from the systems thinking and complexity leadership theory perspectives
- construct and promote the scientific knowledge of systems thinking into management
- influence the use of systems thinking in working life
- strengthen own management competences in complex world

Teaching methods

HY00CB93 Johtajuus kompleksisessa maailmassa/ Leadership in Complex world
This study is implemented biennial in English AUTUMN 2024 and in Finnish AUTUMN 2025

The course is carried out as an interactive online implementation: The study is carried out as an online implementation and does not require an on-campus entry. There is no classroom teaching. The course is implemented in Canvas learning environment, which consists of study materials and assignments. The course requires activity and commitment into interactive study. Assignments may include personal feedback by teacher and peer-review.

The implementation of the course is supported by a learning environment built in Canvas.

Location and time

AUTUMN: The course begins in September and ends in November - detailed information will be provided by email before the course starts.
SPRING: The course begins in February and ends in May - - detailed information will be provided by email before the course starts.

Learning materials and recommended literature

Uhl-Bien, Mary; Marion, Russ & McKelvey, Bill (2007).Complexity Leadership Theory: Shifting leadership from the industrial age to the knowledge era. The Leadership Quarterly 18:298–318
Required literature will be informed in Canvas.

Alternative completion methods of implementation

Complementary studies
The updated degree regulations came into effect from January 1, 2024. The previous degree regulations apply to completed studies, enrolments and decisions made before the entry into force (Tutkintosäänto 2024) - see the student intranet for details.

You demonstrate that you have met the learning outcomes set for the study unit/project by completing the tasks (e.g. project work, exercises, exams or demonstrations) according to the implementation plan

Co-operation with working life and/or RDI

Information in Canvas.

Important dates

The degree regulations (2024): the student is expected to confirm her/ his participation on the course by active start: by introducing yourself (orientation module) by the deadline. Execute the introduction assignment as soon as possible and by the deadline.

Students workload

The course is 5 ECTS - 1 ECTS requires 26,7 h of work by the student.

Content and scheduling

This basic course on complexity science focuses on to understand how systems thinking, complexity science and complexity leadership theory relate to managing organizations. It is an introductionary course to systems thinking and complexity science from a leadership perspective

Grading scale

Approved/Failed

Evaluation methods and criteria

The course is assessed on a Pass/Fail (HYV/HYL) scale, with point system. Maximum points is 100 - to pass, 70 points is needed.
The grade for a study unit will be Fail (HYL) if the student does not meet the learning outcomes set for the study unit.
Credits for study units and elements of implementations are entered into the study register after the implementation period.

Evaluation criteria, approved/failed

The course is assessed on a Pass/Fail (HYV/HYL) scale, with point system. Maximum points is 100 - to pass, 70 points is needed

Enrollment

25.11.2024 - 01.12.2024

Timing

10.02.2025 - 30.04.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Kaija Koivusalo
Teacher in charge

Kaija Koivusalo

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- explain the importance of cost accounting and budgeting for decision making
- use key performance indicators in the service development context
- analyse customer profitability
- develop value-based pricing

Teaching methods

This course includes Zoom sessions, individual Excel assignments, and team work on a chosen topic.

Location and time

Online Zoom sessions:

Learning materials and recommended literature

Suggestions, Management Accounting books:
Drury, Colin. Management and Cost Accounting
Gowthorpe, Catherine. Management accounting
Atrill, Peter. Accounting and finance for non-specialists.
Find books on Management Accounting (not Financial Accounting). You need a basic book on management accounting for the orientation and module 1 assignments.

Articles, videos and podcast links will be given when the course starts.

Students workload

5 ECTS = 135 hours of student work
The course is divided into five modules. Estimated time required:

1. Orientation and Introduction to Management Accounting: 10 hours
2. Cost Accounting and Pricing (Excel assignments and discussion): 15 hours
3. Budgeting and Control (Excel budgets for case company): 35 hours
4. Essay: 40 hours
5. Team work, presentation, peer review: 35 hours

Content and scheduling

1 Orientation, management accounting basics, info about the assignments on cost accounting and budgeting
2 Workshop Cost accounting
3 Workshop Budgeting
4 Team presentations

Further information for students

This accounting course is for students studying in different master's programmes. Students who have no background in accounting are also welcome. This course is about learning to "speak the language of accounting" which is the language of the management.

You will learn to explain the importance of cost accounting and budgeting for decision making, and you will learn to make Excel budgets for a small company.You will learn about different key performance indicators in the service development context, how customer profitability can be analysed, and you will develop your skills in cost accounting and pricing.

Grading scale

H-5

Evaluation methods and criteria

The final grade for this course is a weighted average of your assignments. The weights are:
Individual assignments: 70%
Team work: 30%

Evaluation criteria, satisfactory (1-2)

Student is able

Knowledge base:
To gather, process, produce and evaluate information widely. To use concepts of the area of expertise systematically.

Problem solving:
To solve problems in research, development and/or innovation activities.

Development:
To recognise and analyse focuses of development making use of the knowledge base.

Communication:
To communicate clearly both orally and in writing.

Evaluation criteria, good (3-4)

Student is able

Knowledge base:
To gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. To use concepts of the area of expertise fairly.

Problem solving:
To solve problems in research, development and/or innovation activities by applying and combining information from different fields.

Development:
To create target-oriented, justified development plans considering the community.

Communication:
To communicate in a competent, clear and consistent manner both orally and in writing.

Evaluation criteria, excellent (5)

Student is able

Knowledge base:
To create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion.

Problem solving:
To solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields.

Development:
To develop the activities of the competence area in a target-oriented and communal fashion

Communication:
To communicate convincingly both orally and in writing to audiences within and exterior to the field.

Enrollment

31.03.2025 - 06.04.2025

Timing

01.05.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to:
- Identify risks in multilocational digital work environment
- Analyse and predict new risks of changing society
- Apply riskmanagement accross different contexts and organizations
- Design riskmanagement process for mobile working and built/virtual environment

Grading scale

H-5

Enrollment

20.05.2024 - 26.05.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D, Leppävaara, liko

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teacher in charge

Maria Ekström

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

After accomplishing this course the student is able to:

- explain the concept of resilience
- develop a knowledge-based resilience framework
- apply it to three different levels: societal, organizational, and individual
- deliver a resilience project

Grading scale

H-5

Enrollment

31.03.2025 - 06.04.2025

Timing

01.05.2025 - 31.08.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Otto Mäkelä
  • Apramey Dube
Teacher in charge

Otto Mäkelä

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- adapt to the current change from cost focus to customer value orientation
- explain the theory and research concerning pricing of services
- price new services using traditional pricing methods
- apply innovative pricing methods and tools in practice

Grading scale

H-5

Enrollment

20.05.2024 - 26.05.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Jukka Ojasalo
Teacher in charge

Jukka Ojasalo

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The students will be able to
- Understand the principles of qualitative research and data analysis
- Outline the different approaches of qualitative data analysis
- Understand the stages in the analytical process
- Code and categorize qualitative data
- Report results from analysis

Teaching methods

Lectures, group exercises during instruction, individual assignments

Location and time

Instruction in Zoom or Teams

Learning materials and recommended literature

Saldana, Johny, Patricia Leavy, and Natasha Beretvas (2011). Fundamentals of Qualitative Research. Oxford University Press.

Instructor’s slides handout

Other materials given by instructor

Co-operation with working life and/or RDI

Each student may select the case company/organization for the course assignment him/herself.

Important dates

28 Sept 2024, 08:30-16:30, Zoom/Teams
19 Oct 2024, 08.30 - 16.30, Zoom/Teams
23 Nov 2024, 08.30 - 16.30, Zoom/Teams

Forms of internationality

Instruction in English

Students workload

5 ects credits = 135 hours (1 credit = 27 hours of work)
Contact instruction
Reading the literature for the assignments
Collaboration with the case company/organization
Writing the assignments (notes, reports)

Content and scheduling

Objectives
The students will be able to
• Understand the principles of qualitative research and data analysis
• Outline the different approaches of qualitative data analysis
• Understand the stages in the analytical process
• Code and categorize qualitative data
• Report results from analysis

Description
The course helps to understand and conduct qualitative research. It increases capabilities to analyze qualitative data. It introduces the philosophical grounds of qualitative methodology and different qualitative methods. It helps in making methodological choices of and advancing the student’s own thesis project through individual assignments and group exercises. It helps the student to make methodological choices and apply qualitative methods of the student's own master thesis project.

Further information for students

It is compulsory to attend the contact instruction.

Grading scale

Approved/Failed

Evaluation methods and criteria

Participation in instruction, assignments

Evaluation criteria, approved/failed

Approval criteria: Obligatory assignments, participation in instruction

Enrollment

25.11.2024 - 01.12.2024

Timing

01.01.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Jukka Ojasalo
Teacher in charge

Jukka Ojasalo

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The students will be able to
- Understand the principles of qualitative research and data analysis
- Outline the different approaches of qualitative data analysis
- Understand the stages in the analytical process
- Code and categorize qualitative data
- Report results from analysis

Grading scale

H-5

Enrollment

20.05.2024 - 10.06.2024

Timing

12.08.2024 - 21.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

RDI proportion

3 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D, Tikkurila, liko

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

30 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Terhi Kärpänen
Teacher in charge

Terhi Kärpänen

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- discuss how to create digital service and basics of interaction design
- use service design skills in designing digital service
- analyse clients digital strategy in the service design perspective
- work with co-workers and clients in co-creative digital service projects
- manage digital service design projects

Teaching methods

In this study unit students learn basics of digital service design related topics: user-experience design (UX Design), interaction design (IXD), user-interface design (UI Design) and digital prototyping.

Digitalisation promotes business opportunities, but also creates complexity. As digitalisation reaches to every society, every industries and business sectors, all business enterprises need to understand the opportunities with digitalisation. The importance of designing digital service that are viable, feasible and desirable is a challenge faced by all businesses. Today, any digitally-enabled service provide both a great opportunity to deliver compelling user experience and personalised digital content - but also great risks of driving the customers crazy with complicated user interfaces and confusing technology. Designing successful service in the digital era requires first, a multi-disciplinary team with expertise in interaction design, user research and other disciplines. Second, knowledge and knowhow on relevant methods and tools. This study unit addresses the use of service design in digital contexts as a methodological starting point.

This study unit consists of several pre-assignments, four (4) mandatory contact sessions, individual assignments, group assignments and weekly design meetings with the project partner and optional group mentoring sessions with the supervisors. Also, active participation and co-work with the project partner case is required to complete the study unit acceptably. Hence, a student must be present, participate each contact session and work closely together with team and project partner to complete this study unit successfully.

Students meet the client, form small design teams (3-4 persons) to work with the project partner whose service is strongly delivered in digital channels. On other contact session students deepen their understanding of the topics and finally present their final group work and digital service prototype for the project partner.

Alternative completion methods of implementation

This study unit is once a year available, and there is no optional way to complete the study unit.

Co-operation with working life and/or RDI

Students work with a project partner to solve the partner's design challenge in digital service context.

Important dates

All four contact sessions are mandatory for the students. The sessions will be organised in Zoom.

Forms of internationality

International student group

Further information for students

This study unit is for the Master degree and YAMK students only.

As students deepen their service design skills into digital context, the following completed and evaluated study units (in Finnish or English) are prerequisites to enroll this study unit:
- MY00BR11 Muotoiluajattelu or A9299 Design Thinking
- A9457 Palvelumuotoilun prosessi ja menetelmät, A9303 Service Design Process and Methods or A9408 Methods of Service Design

Grading scale

H-5

Evaluation criteria, satisfactory (1-2)

Knowledge base: To gather, process, produce and evaluate information widely. To use concepts of the area of expertise systematically. Problem solving: To solve problems in research, development and/or innovation activities.

Development: To recognize and analyze focuses of development making use of the knowledge base.

Communication: To communicate clearly both orally and in writing.

Evaluation criteria, good (3-4)

Knowledge base: To gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. To use concepts of the area of expertise fairly.

Problem solving: To solve problems in research, development and/or innovation activities by applying and combining information from different fields.

Development: To create target-oriented, justified development plans considering the community.

Communication: To communicate in a competent, clear and consistent manner both orally and in writing.

Evaluation criteria, excellent (5)

Knowledge base: To create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion.

Problem solving: To solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields.

Development: To develop the activities of the competence area in a target-oriented and communal fashion.

Communication: To communicate convincingly both orally and in writing to audiences within and exterior to the field

Enrollment

25.11.2024 - 01.12.2024

Timing

01.01.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

RDI proportion

3 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Virpi Kaartti
  • Apramey Dube
Teacher in charge

Virpi Kaartti

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- explain the evolution of services marketing thought
- identify the strategic approach in service marketing
- establish, maintain and develop customer relationships
- conceptualize and sell services

Teaching methods

Interactive online implementation:

The study unit is conducted online and does not require attendance on campus. The study unit includes scheduled teaching/guidance online, which is not recorded.

In this study unit a combination of lectures, group-work, assignments and project work are used. All parts of the study-unit are compulsory. In event of absence from any activity, student has to do compensatory assignment.

Learning materials and recommended literature

The course book is Services Marketing: Integrating Customer Focus Across the Firm by Wilson, Zeithaml, Bither and Gremler, Third European Edition (2016). In addition, there will be a selection of articles to read.

Alternative completion methods of implementation

According to the degree regulations (2024), "Students are entitled to apply for recognition of prior learning regardless of where, when and how the competence has been acquired. ... At Laurea, there are two different procedures for the recognition and accreditation of prior learning: a) accreditation of prior learning (competence acquired in higher education studies at another institution) and b) demonstration of competence (competence acquired in other ways). The recognition and accreditation of prior learning is initiated by the student themselves. The student is responsible for demonstrating and verifying their competence. The student is entitled to guidance for the recognition and accreditation of their competence." Further information in the student intranet.

You may also assess work-based learning as a way to acquire the competence needed. Read more in the student intranet.

Important dates

Based on the degree regulations (2024), the student accepted for the implementation is required to confirm his/her participation by showing activity at the start of the study in the following way:

In order to demonstrate activity, the student must be present at the first contact lesson or notify the teacher in charge of his/her absence to confirm his/her participation in the study. Registration will be rejected if the student does not report his/her absence at the start of the study or the reason for the absence cannot be considered justified. Another student can be taken in his place. The first contact lesson is 25.1.2025.

Forms of internationality

International student group

Students workload

Workload of the study is measured in a way that to acquire the goal competence of the study, one credit corresponds to an average of 26.7 hours of work done by the student. The actual time needed varies e.g. according to prior competence.

Content and scheduling

Never have services played a larger role in business than they do today. In order to grow and attain higher profits, companies and managers require exceptional knowledge and understanding of service marketing. This study unit focuses on the unique challenges involved in service marketing, selling and managing a service business.

The key topics covered are evolution of service marketing, relationship marketing, service quality, internal marketing, service branding and service selling.

In addition to service marketing concepts, students will analyze cases of successful service-led businesses in a wide variety of consumer and B2B industries.

The key learning goal is to gain a critical understanding of key issues and learn to apply relevant concepts and models to service marketing and selling challenges.

Further information for students

The study unit corresponds to the requirements of Master's level education and it is only for the students who make their master's degree.

The instructor of the study unit is Apramey Dube, email aprameydube@gmail.com

Grading scale

H-5

Evaluation methods and criteria

"Competence assessment is based on the descriptions of objectives in the curricula, and the level of competence is assessed according to the assessment criteria listed in the implementation plan for the studies" (Laurea degree regulations 2024).

In this study unit evaluation focuses on:
- Class group-work
- Two assignments between the time in class sessions (1-2 pages each)
- Final project work (8-10 pages)

Evaluation methods and criteria will be discussed in the first contact session.

All staff and students of Laurea are expected to adhere to good scientific practices, which includes appropriate referencing. Familiarise yourself with the practices and, if needed, ask for more information. All study assignments are to be done as individual work unless otherwise instructed. If Tournitin is used when assignments are checked, the lecturer will inform the students of this.

Evaluation criteria, fail (0)

“Students who have failed to demonstrate their competence in accordance with the approved level must supplement or retake their study attainment in a manner and schedule defined by the teacher of the study unit. If the student does not pass the assessment despite the opportunity to complete their study attainment, they must complete the study unit in question in full as specified by the teacher.” (Degree regulations 2024.)

Evaluation criteria, satisfactory (1-2)

To achieve grade 1 (satisfactory) the student is able to:

- create a justified knowledge base on the subject using research sources (e.g. non-peer-reviewed scientific texts). (Knowledge base)
- apply the knowledge base to various professional contexts. (Knowledge base)
- pose essential questions about the topic under consideration.(Knowledge base)
- develop well-founded solutions to development problems. (Development)
- act in development tasks. (Development)
- examine issues openly from different perspectives and design functional solutions based on existing knowledge. (Creativity)
- communicate clearly both orally and in writing. (Communication)
- utilise means of communication. (Communication)
- demonstrate organisational skills in their own activities according to schedules. (Working skills, responsibility and independence)
- demonstrate responsibility, independence, and ethics in their actions. (Working skills, responsibility and independence)
- operate in uncertain situations (Working skills, responsibility and independence)
- work with others (Working skills, responsibility and independence)

Evaluation criteria, good (3-4)

To achieve grade 3 (good) the student is able to:

- create an essential knowledge base by analysing both domestic and international scientific sources. (Knowledge base)
- apply the knowledge base to various professional contexts, demonstrating independent thinking. (Knowledge base)
- reflect on critical questions related to the knowledge base.(Knowledge base)
- develop well-founded solutions to research, development, and/or innovation problems using a development process model or method.(Development)
- act as a developer in development tasks requiring complex and new approaches.(Development)
- evaluate issues openly from different perspectives and build something original and functional based on existing knowledge. (Creativity)
- communicate expertly both orally and in writing. (Communication)
- utilise various means of communication effectively. (Communication)
- apply knowledge and skills demonstrating responsibility and independence. (Working skills, responsibility and independence)
- produce solutions that demonstrate responsibility and ethics. (Working skills, responsibility and independence)
- plan and execute work according to schedules. (Working skills, responsibility and independence)
- act independently in situations requiring tolerance to uncertainty. (Working skills, responsibility and independence)
- work constructively in collaboration with others. (Working skills, responsibility and independence)

Evaluation criteria, excellent (5)

To achieve grade 5 (excellent) the student is able to:

- create a coherent knowledge base by utilising both domestic and international sources comprehensively. (Knowledge base)
- critically analyse current and relevant scientific sources. (Knowledge base)
- apply the knowledge base to various professional contexts with critical thinking. (Knowledge base)
- highlight relevant and critical perspectives related to the knowledge base.(Knowledge base)
- develop new, well-founded solutions to complex research, development, and/or innovation problems using an appropriate development process model or method. (Development)
- act as a developer in development tasks that are complex, unpredictable, and/or require new strategic approaches. (Development)
- evaluate issues openly and boldly from multiple perspectives and build new, innovative, and functional viewpoints based on existing knowledge. (Creativity)
- communicate convincingly both orally and in writing, considering the audience. (Communication)
- utilise creative means of communication. (Communication)
- apply knowledge and skills responsibly and independently. (Working skills, responsibility and independence)
- produce solutions that reflect responsibility and ethics.(Working skills, responsibility and independence)
- organise and manage their own activities. (Working skills, responsibility and independence)
- plan and schedule work systematically. (Working skills, responsibility and independence)
- show tolerance for uncertainty and the ability to overcome challenges independently and justifiably. (Working skills, responsibility and independence)
- work constructively and purposefully in collaboration with others. (Working skills, responsibility and independence)

Enrollment

25.11.2024 - 16.02.2025

Timing

24.02.2025 - 30.04.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 100

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Ville Saarikoski
Teacher in charge

Ville Saarikoski

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Teaching methods

The course will be online at canvas.laurea.fi. Laurea students can access the course once registered and accepted. Other students should receive directions on how to access..If you have problems in boarding the online platform, after being accepted, please contact the teacher.

The course will consist of five weekly meetings followed by a break of five weeks during which students work on their group assignment and report it on a meeting (the tenth week). See ( tentative) dates below.

Students will be asked to conduct a literature search on strategy and to pick 10 articles and review one article to share with others. The teacher will create a combined pool of articles. The students will also receive a list of 10 articles from , which students will read and discuss two, which have been assigned to the specific weekly meeting. Students will also need to complete a team task in which they design a strategy for the company they choose. A student may opt to do the task alone. Attendance in class (online meetings) will affect the final grade.

Location and time

Monday February 24th,Monday 16-17.30 on zoom (virtual meeting) every week (5 times) until March 24 th Please check zoom address info on canvas (canvas applies) it is also marked into pakki and if your pakki is integrated to Laureas pakki, you will see this info in your pakki and calendars.

Final presentations April 28th .
(timetable tentative)

Learning materials and recommended literature

Text books as background material

Available online Lynn Richard, Corporate Strategy, fourth edition FT Prentice Hall, 2005

Available in print. Johnson, Whittingtin, Scholes Exploring Corporate Strategy. ninth edition 2011 FT Prentice Hall

Content and scheduling

In earlier classes we have discussed topics such as:
- mission statement, vision
- core competence
- strategy process
- strategy models (positioning tools)
- generic strategies /identifying strategic options
- orientations (innovation, production, customer)
- schools of thought
- culture and strategy
- implementing strategy
Note course build around students interests (explorative approach)

Grading scale

H-5

Enrollment

25.11.2024 - 01.12.2024

Timing

01.02.2025 - 30.04.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

RDI proportion

2 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

20 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Maria Ekström
  • Arto Niemenpää
Teacher in charge

Maria Ekström

Scheduling groups
  • Avoin AMK 1 (Size: 15. Open UAS: 15.)
  • Tutkinto-opiskelija tai polkuopiskelija (Size: 0. Open UAS: 0.)
Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies
Small groups
  • Avoin AMK 1
  • Tutkinto-opiskelija tai polkuopiskelija

Learning outcomes

The student is able to:
- explain the importance of communicating sustainability in organisations
- elaborate upon how to engage stakeholders by showing the organisation’s progress on sustainability commitments
- analyze and compare critically different ways of communicating sustainability
- evaluate and create sustainability communication according to ethical communication principles (clear, concise, truthful, and responsible)

Teaching methods

Partially automated implementation:

The studies are partly completed independently, taking into account the schedule of assignment submissions within the given deadline. In addition to the independently studied part, the studies have scheduled teaching or guidance online (Introductory lecture will be announced). Recordings of the teaching sessions can be viewed afterwards on Canvas. The studies do not involve pair or group work but peer reviewing is included. Personal feedback is given on the final assignment by the teacher.


The implementation plan is only available in English

Learning materials and recommended literature

Chatzopoulou, E., & de Kiewiet, A. 2021. Millennials' evaluation of corporate social responsibility: The wants and needs of the largest and most ethical generation. Journal of Consumer Behaviour, 20(3), 521-534.
Treen, K. M. D. I., Williams, H. T., & O'Neill, S. J. 2020. Online misinformation about climate change. Wiley Interdisciplinary Reviews: Climate Change, 11(5), e665.
Mickelsson, J., van Haren, J. J., & Lemmink, J. G. 2023. Wrinkles in a CSR story: mismatched agendas in fast fashion service brands' CSR reputation. Journal of Service Management, 34(2), 256-273.

Master's thesis: Barck, J. 2023. Communicating Sustainability Clearly and Effectively to Avoid Greenwashing: Small Slow Fashion Brands. https://www.theseus.fi/handle/10024/790960

Co-operation with working life and/or RDI

The final assignment includes a development task. The student will use a suggested framework for evaluating an organisation's sustainability communication

Important dates

According to section 18 of the Degree Regulations, "the student must be present at the first contact session or notify the teacher in charge of his or her absence in order to confirm his or her participation in the studies. Alternatively, the teacher can also specify another way in which the student confirms his participation in the implementation.
The first session will be held on the 4th of March 2025 at 4.30 pm to 6.30 pm in ZOOM. Please inform the teacher if you cannot attend. Enrolment is rejected if the student does not report his/her absence from the start of his/her studies or the reason for the absence cannot be considered justified. The course includes 5 mandatory sessions. Please check the schedule.

Forms of internationality

The course is targeted at both Finnish and international students. The course material is based upon video presentations as well as peer-reviewed research articles.

Students workload

The course includes five modules. Three modules include quizzes as assignments , one module includes a short case analysis - assignment and one module a development assignment.


Module 1. Quiz 10 questions
Module 2. Short case analysis and peer review
Module 3. Quiz 10 questions
Module 4. Quiz 10 questions
Module 5. Discussion about academic articles and taking part in a short panel discussion.

Content and scheduling

This course not only addresses a timely and critical issue but is also indispensable for anyone seeking to gain expertise in honest and genuine communication to foster sustainability within organizations. Throughout this course, we will explore topics such as disinformation and greenwashing, both of which involve discussions on trust, accountability, and disclosure. Additionally, we will closely examine the pivotal role played by organizational boards in the development of sustainable communication strategies. This particular aspect will be introduced in Module one, featuring optional coaching sessions that offer valuable bonus points to participants. In the upcoming sections, we will provide a more comprehensive overview of the course structure, ensuring you have a clear understanding of what to expect. Your participation in this course promises to be a rewarding and enlightening experience as we delve into the world of sustainable communication strategies.

Further information for students

The studies are on a Master-level (EQF 7)

Grading scale

H-5

Evaluation methods and criteria

To achieve grade 5 (excellent) the student must be able to:

- create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion. (Knowledge base)
- solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields. (Problem solving)
- develop the activities of the competence area in a target-oriented and communal fashion. (Development)
- communicate convincingly both orally and in writing to audiences within and exterior to the field. (Communication)

To achieve grade 3 (good) the student must be able to:

- gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. (Knowledge base)
- use concepts of the area of expertise fairly. (Knowledge base)
- solve problems in research, development and/or innovation activities by applying and combining information from different fields. (Problem solving)
- create target-oriented, justified development plans considering the community. (Development)
- communicate in a competent, clear and consistent manner both orally and in writing. (Communication)

To achieve grade 1 (satisfactory) the student must be able to:
- gather, process, produce and evaluate information widely. (Knowledge base)
- use concepts of the area of expertise systematically. (Knowledge base)
- solve problems in research, development and/or innovation activities. (Problem solving)
- recognise and analyse focuses of development making use of the knowledge base. (Development)
- communicate clearly both orally and in writing. (Communication)

All staff and students of Laurea are expected to adhere to good scientific practices, which includes appropriate referencing. Familiarise yourself with the practices and, if needed, ask for more information. All study assignments are to be done as individual work unless otherwise instructed. If Original is used when assignments are checked, the lecturer will inform the students of this.

Evaluation criteria, fail (0)

Less than 50 points

Evaluation criteria, satisfactory (1-2)

50 - 69 points

Evaluation criteria, good (3-4)

70 - 89 points

Evaluation criteria, excellent (5)

90 - 100 points

Enrollment

25.11.2024 - 01.12.2024

Timing

01.01.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Janne Lahti
Teacher in charge

Janne Lahti

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- communicate and share service development ideas and objectives by using graphic software
- visualize a service development process or a service concept by using and editing computer graphics (photos, graphic elements and charts)

Teaching methods

Online learning with 4 contact sessions in Zoom.

Location and time

1.3. - 30.5.2024

31.03.2025 16.30 - 19.30 Zoom
07.04.2025 16.30 - 19.30 Zoom
22.04.2025 16.30 - 19.30 Zoom
12.05.2025 16.30 - 19.30 Zoom

Learning materials and recommended literature

Stickdorn & al. 2018. This is Service Design Doing.
Further sources listed in the Canvas workspace.

Alternative completion methods of implementation

A student may demonstrate that she/he has corresponding competence to the study unit's learning outcomes. It is essential to identify and describe the prior competence in concrete terms for the study unit's responsible lecturer.

According to Laurea's degree regulations, all students are entitled to demonstrate their competence, irrespective of where, how and when the student has acquired it. Read more from the student intranet.

Co-operation with working life and/or RDI

Creating visual material for a chosen project.

Important dates

1.3. - 30.5.2024

31.03.2025 16.30 - 19.30 Zoom
07.04.2025 16.30 - 19.30 Zoom
22.04.2025 16.30 - 19.30 Zoom
12.05.2025 16.30 - 19.30 Zoom

Forms of internationality

International student group.

Students workload

5 ects = appr. 135 hours

Content and scheduling

CONTENT
• Theory of visual design basics
• Basics of image editing
• Free drawing basics
• Advanced use of presentation tools
• Creating basic service design tools such as journey maps, persona cards, blueprints, stakeholder maps, prototypes

Grading scale

Approved/Failed

Evaluation methods and criteria

Assessment and feedback by the learning facilitators and peer assessment.
See criteria below.

Evaluation criteria, approved/failed

All assignments need to be handed in and pass the follwoing criteria:
1. The assginment output corresponds to the assignment brief technically and content-wise
2. The output follows basic design standards (choice of graphics, colors, typography, composition & laypout )
3. All design choices are well justifyed
4. The final output is technically of high-quality and manifests at least moderate creativity
5. The effort reflects the timely input allocated for the assignment.

Evaluation criteria, fail (0)

All assignments need to be handed in and pass the follwoing criteria:
1. The assginment output corresponds to the assignment brief technically and content-wise
2. The output follows basic design standards (choice of graphics, colors, typography, composition & laypout )
3. All design choices are well justifyed
4. The final output is technically of high-quality and manifests at least moderate creativity
5. The effort reflects the timely input allocated for the assignment.

Enrollment

25.11.2024 - 23.11.2025

Timing

01.12.2024 - 31.12.2025

Number of ECTS credits allocated

0 op

Unit

Korkeakouluyksikkö D /YAMK

Teaching languages
  • English
Seats

0 - 500

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
Teachers
  • Virve Pekkarinen
  • Heli Kulomaa
Teacher in charge

Virve Pekkarinen

Learning outcomes

After completing this course, you as a student
- have gotten acquainted with the guidelines of responsible conduct of research
- have identified one's rights and responsibilities as a thesis worker
- are able to follow and apply the guidelines of responsible conduct of research in one's thesis
- are familiar with the regulations related to the handling and processing of personal data necessary for doing the thesis
- are able to evaluate the necessity of preliminary ethical review in one's thesis or research

Teaching methods

Self-paced online course. The course is completed entirely independently by the end of the course deadline. You will study the material in an online learning environment, which includes study materials and assignments/tests. No personal feedback will be provided on the assignments.

Location and time

In the Canvas online learning environment during the duration of the course. See Timing.

Important dates

The course workspace will remain open until the end of the course deadline (see Timing), and all assignments must be completed before the workspace closes.

Further information for students

The course is part of the thesis process for Master’s students (YAMK) who started their studies in 2021 in programs taught in English. Students that have begun their studies later will study the content of this course as part of the "Developing and Management of Studying Skills in Master's Studies" course. For more information, see the intranet page "Thesis in Master's studies."

Enrollment for the course is done via Pakki. Enrollments are processed almost daily. You will receive a completion record for the course within two weeks after finishing. During holiday periods, enrollments and completion records are processed less frequently.

For content-related inquiries, contact the responsible teacher. For other inquiries, email mooc@laurea.fi.

Grading scale

Approved/Failed

Enrollment

27.11.2023 - 03.12.2023

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teacher in charge

Kaisa Airo

Groups
  • TYJ23SJ
    Täydentävä osaaminen (yamk-tutkinto), S23, yhteiset opinnot
  • CYJ23SJ
    Complementary competence (master’s studies in English), S23, Generic studies

Learning outcomes

Student is able to:
- Analyse locations and spaces from the perspective of environmental psychology
- Apply means of nudging through spatial planning
- Apply the principals of environmental psychology in spatial planning
- Design socially, economically and ecologically sustainable facilities

Grading scale

H-5

Enrollment

20.05.2024 - 30.09.2024

Timing

31.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

RDI proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D, Tikkurila, liko

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 100

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Kaisa Airo
Teacher in charge

Kaisa Airo

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

Student is able to:
- Analyse locations and spaces from the perspective of environmental psychology
- Apply means of nudging through spatial planning
- Apply the principals of environmental psychology in spatial planning
- Design socially, economically and ecologically sustainable facilities

Teaching methods

Interactive online implementation:

The study unit is conducted online and does not require attendance on campus. The study unit includes scheduled teaching or guidance online, which is not recorded. The study unit includes working in pairs or groups. The study unit requires active participation and commitment to interactive studying. You will receive individual feedback for assignments from the teacher, and working life or peer feedback may also be utilised.

Learning materials and recommended literature

The literature will be available in Canvas-space, which will open in the beginning of the autumn semester 2024

Alternative completion methods of implementation

According to the degree regulations (2024), "Students are entitled to apply for recognition of prior learning regardless of where, when and how the competence has been acquired. ... At Laurea, there are two different procedures for the recognition and accreditation of prior learning: a) accreditation of prior learning (competence acquired in higher education studies at another institution) and b) demonstration of competence (competence acquired in other ways). The recognition and accreditation of prior learning is initiated by the student themselves. The student is responsible for demonstrating and verifying their competence. The student is entitled to guidance for the recognition and accreditation of their competence." Further information in the student intranet.

You may also assess work-based learning as a way to acquire the competence needed. Read more in the student intranet.

Co-operation with working life and/or RDI

The study unit may include working with the real life case with company of RDI project.

Forms of internationality

[Use this field to describe the possible realisation of internationality in the study unit (e.g. international partners).
The contents of this data field are used to monitor the implementation methods and the realisation of the strategic objectives.]

Students workload

Workload of the study is measured in a way that to acquire the goal competence of the study, one credit corresponds to an average of 26.7 hours of work done by the student. The actual time needed varies e.g. according to prior competence.

[You can evaluate the student’s time management in different assignments. A tool for calculating the workload is available in the “Implementations” menu of the teacher’s desktop in Peppi.]

Content and scheduling

The course will introduce the student to individual experience of space. It will cover topics such as development psychology, multisensory experience, culture and history of spaces, socio -architectual development, and validation of city scape. The course will look at the interaction between people and natural/built environment. In addition it will highlight the means to support user experience and behavior in built environment.

During the first lecture we will look at different ways of defining experience
Second phase will look at the multifaced history of environmental psychology
And the las phase will concentrate to student presentations.

Further information for students

The study unit corresponds to the requirements of Master's level education.

The prerequisite for participation is always that the possible competence prerequisites according to the curriculum (previous study or similar competence) are fulfilled. The student is responsible for taking into account the prerequisite conditions. [If there are any skills that are not mentioned in the study information, describe them here.]

The quality of the study unit implementation has been assessed and the self-evaluation report is available for example in Canvas or Teams.

Grading scale

H-5

Evaluation methods and criteria

"Competence assessment is based on the descriptions of objectives in the curricula, and the level of competence is assessed according to the assessment criteria listed in the implementation plan for the studies" (Laurea degree regulations 2024).

[Enter the items to be evaluated, emphases, evaluation methods, evaluators and evaluation date.]

To achieve grade 5 (excellent) the student must be able to:

- create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion. (Knowledge base)
- solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields. (Problem solving)
- develop the activities of the competence area in a target-oriented and communal fashion. (Development)
- communicate convincingly both orally and in writing to audiences within and exterior to the field. (Communication)

To achieve grade 5 (good) the student must be able to:

- gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. (Knowledge base)
- use concepts of the area of expertise fairly. (Knowledge base)
- solve problems in research, development and/or innovation activities by applying and combining information from different fields. (Problem solving)
- create target-oriented, justified development plans considering the community. (Development)
- communicate in a competent, clear and consistent manner both orally and in writing. (Communication)

To achieve grade 1 (satisfactory) the student must be able to:
- gather, process, produce and evaluate information widely. (Knowledge base)
- use concepts of the area of expertise systematically. (Knowledge base)
- solve problems in research, development and/or innovation activities. (Problem solving)
- recognise and analyse focuses of development making use of the knowledge base. (Development)
- communicate clearly both orally and in writing. (Communication)


“Students who have failed to demonstrate their competence in accordance with the approved level must supplement or retake their study attainment in a manner and schedule defined by the teacher of the study unit. If the student does not pass the assessment despite the opportunity to complete their study attainment, they must complete the study unit in question in full as specified by the teacher.” (Degree regulations 2024.)

All staff and students of Laurea are expected to adhere to good scientific practices, which includes appropriate referencing. Familiarise yourself with the practices and, if needed, ask for more information. All study assignments are to be done as individual work unless otherwise instructed. If Tournitin is used when assignments are checked, the lecturer will inform the students of this.

Enrollment

20.05.2024 - 16.06.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Salla Kuuluvainen
  • Kaisla Saastamoinen
Teacher in charge

Kaisla Saastamoinen

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

Having completed this study unit you will be able to:

• explain the principles of facilitation and what is facilitation in different contexts, including virtual environments
• analyze and compare the roles of facilitator and service designer
• classify facilitation competences, methods and tools, and to master their business applications
• identify goals of facilitation in developing business
• plan a facilitated workshop process that interlinks facilitation goals and implementation with expected development outcomes

Teaching methods

Having completed this study unit the student will be able to:
- explain the principles of facilitation and what is facilitation in different contexts, including virtual environments
- analyze and compare the roles of facilitator and service designer
- classify facilitation competences, methods and tools, and to master their business applications
- identify goals of facilitation in developing business
- plan a facilitated workshop process that interlinks facilitation goals and implementation with expected development outcomes

Location and time

The course consists of three contact sessions, a pre-assignment and a learning assignment. The course's learning environment in Canvas will be published 17th September. There will be instructions for a pre-assignment that is to be completed by the first contact session.

The preliminary contents of the lectures is listed below. It is still subject to change, e.g. until the number of enrolled students is known.
- Practicalities of the course, lecture about facilitation (facilitation in different fields, central concepts); discussing students' experiences and expectations; group exercise based on pre-reading literature on facilitation, instructions for the learning assignment
- Practical facilitation exercises and tools & methods, further instructions and tutoring for the learning assignment
- Guidance of learning assignments
- Presentations of the learning assignments, reflection, feedback

Between the contact days the students are expected to work on the learning assignment. The learning assignment consists of planning, implementing and reporting a facilitated service design workshop in which the theories and methods are applied to practice.

Learning materials and recommended literature

The recommended literature will be announced in Canvas on 17th September - there will be a selection of books and articles to choose from according to student's own learning goals.

Co-operation with working life and/or RDI

The study unit includes a learning assignment to be carried out in collaboration with a worklife partner. The students are expected to organize a partner for the development task through their own networks. The partner can be a company, organization, association or a community.

The learning assignment includes planning, organizing, and reporting a facilitated workshop. Detailed instructions will be given in the first lecture.

Important dates

Changes may apply.
There will be 3 contact sessions:
Wednesday 2.10. (16:30–19:30) Zoom
Wednesday 16.10. (16:30–19:30) Zoom
Thursday 12.12. (16:30–19:30) Zoom

There will also be an optional Q&A session with the teachers on Monday 28.10. at 11:00 am - 12:00 noon in Zoom.

Please note that the course's learning environment in Canvas will be published 17th September. There will be instructions for a pre-assignment that is to be completed by the first contact session.

Grading scale

H-5

Enrollment

25.11.2024 - 01.12.2024

Timing

01.01.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 110

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Kaisa Airo
Teacher in charge

Kaisa Airo

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

Student is able to:
-Explain the forces behind evolution of cities
-Analyse trends in real-estate market
-Forecast the development of urban environment
-Identify digital aspects of cityscape and analyse possibilities and risks of smart cities

Grading scale

H-5