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Complementary competence, master’s studies in English (CYJ2), Generic studies

Complementary competence (master’s studies in English), Autumn 2024 - Spring 2025, Generic studies
Curriculum code
(CYJ24SJ)
Complementary competence (master’s studies in English), A2023-S2024, Generic studies
Curriculum code
(CYJ23SJ)
Complementary competence (master’s studies in English), Spring 2023, Generic studies
Curriculum code
(CYJ23KJ)

Complementary competence (master’s studies in English), year 2022, Generic studies
Curriculum code
(CYJ22KJ)
Complementary competence (master’s studies in English), S21, Generic studies
Curriculum code
(CYJ21SJ)

Complementary competence (master’s studies in English), year 2022, Generic studies
Curriculum code
(CYJ22KJ)
Complementary competence (master’s studies in English), K21, Generic studies
Curriculum code
(CYJ21KJ)

Complementary competence (master’s studies in English), S20, Generic studies
Curriculum code
(CYJ20SJ)
Complementary competence (master’s studies in English), K20, Generic studies
Curriculum code
(CYJ20KJ)
Enrollment

20.05.2024 - 26.05.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

3.5 op

Mode of delivery

30 % Contact teaching, 70 % Distance learning

Unit

Laurea university of applied sciences

Campus

Laurea Tikkurila

Teaching languages
  • English
Seats

20 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
  • Degree Programme in Global Development and Management in Health Care (SYV6), Laurea Tikkurila
Teachers
  • Kaarina Murtola
  • Teija-Kaisa Aholaakko
  • Jorma Jokela
Teacher in charge

Virpi Teinilä

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- enhance ethical leadership and communication in natural and manmade crises
- co-create multi-authority activities and serve as a specialists in natural and manmade crises
- to lead and coordinate interprofessional cooperation in manmade and non-manmade crises
- communicate in crises
- develop interaction and leadership skills in interprofessional networks

Teaching methods

5ETC course
Learning within lectures, learning assignments, pre-learning / flipped learning, discussions, workshops, being opponent for fellow students.and seminar.
During Fall 2024 all learning activities will take place in Laurea Tikkurila campus.
There is no hybrid teaching in this course, no online teaching.

The study unit is completed partly independently following a schedule for returning assignments / by a given deadline. In addition to independent studying, the study unit includes scheduled teaching and required attendance on campus.
A Canvas learning environment is used to support the implementation. The study unit includes working in pairs or groups. You will receive individual feedback for assignments from the teacher, and working life or peer feedback may also be utilised.


Laurea degree regulations dated January 2024 will be applied to student selection, attendance and evaluation.

If a student does not intend to participate in a study unit they have been admitted to, they must cancel
their enrolment with the teacher in charge of the implementation before the study unit begins so that
another student next in the queue can take their place.

Students must be present for the first contact teaching session, or they must notify the responsible
teacher of their absence to confirm they intend to participate in studies

Location and time

Face-to-Face learning at Tikkurila Campus, required attendance
No hybrid nor online teaching

13.9.2024 09:00-16:30
11.10.2024 13-16:30
9.11.2024 09:00-16:30

Learning materials and recommended literature

Buchanan-Smith, M. and Scriven, K. 2011 Leadership in Action: Leading Effectively in Humanitarian Operations. ALNAP. 80 pp. https://www.alnap.org/help-library/leadership-in-action-leading-effectively-in-humanitarian-operations
Overview of Diversity Management implementation and impact amongst Diversity Charter signatories in the European Union (2014)
Palosaari, E. 2016. Children’s thoughts after war: Trauma-related cognitions and parents’ war trauma predicting mental health problems among war-affected children. Acta Universitatis Tamperensis 2135 Tampere University Press. http://tampub.uta.fi/bitstream/handle/10024/98384/978-952-03-0025-8.pdf?sequence=4&isAllowed=y
Pantti, M., et al (2012) Disasters and the Media. Peter Lang.
Schwarz, A. Seeger, M.W & C. Auer (ed.) (2016) The Handbook of International Crisis Communication Research. (Selected 3-4 chapters)

Alternative completion methods of implementation

No sub-performances are given with the implementation. Completing the whole course is required.

Co-operation with working life and/or RDI

- During the study unit students will develop their competence tackling challenges in crisis leadership and communication with work life experts.

Important dates

Face-to-Face learning at Tikkurila Campus, required attendance
No hybrid nor online teaching
Check Pakki calendar for schedules

13.9.2024 09:00-16:30
11.10.2024 13-16:30
9.11.2024 09:00-16:30

Details for assignment deadlines will be provided when to course starts.

Students workload

Total study hours: 135.
Lectures, workshops, and seminar
Individual and group studying .

Content and scheduling

Content:
- Ethical requirements, principles and procedures in natural and manmade crises.
- International crisis communication processes and communication with media.
- Crisis leadership models and approaches.

Canvas platform will be opened latest 1 week before the course starts.

Further information for students

Priority enrollment for the study unit is for students with global health and crisis management, who have completed crisis preparedness/prevention and management courses.

Secondly students who are advanced in their studies and have previous experience or studies in crisis preparedness/prevention, crisis management or leadership.

Proficiency in oral and written English is required.

Grading scale

Approved/Failed

Evaluation methods and criteria

Laurea Masters degree evaluation criteria, level EQF7 will be applied

Enrollment

20.05.2024 - 09.06.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

RDI proportion

1 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 60

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Päivi Tossavainen
Teacher in charge

Päivi Tossavainen

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

Student is able to:
- discover the basics in systems thinking, principles and frameworks
- analyze the management of organizations from the systems thinking and complexity leadership theory perspectives
- construct and promote the scientific knowledge of systems thinking into management
- influence the use of systems thinking in working life
- strengthen own management competences in complex world

Teaching methods

This study is implemented biennial in English 2024 and in Finnish 2025
The implementation plan is available soon.

The course is conducted every two years in Finnish and every two years in English.
Implementation 2024: in English

The course is carried out as an interactive online implementation: The study is carried out as an online implementation and does not require an on-campus entry. There is no classroom teaching. The course has scheduled instruction or guidance online that is not saved/ recorded.
The course may begin with a starting lecture (online) i.e. joint distance session.

There is couple or group work in the studies. Studying requires activity and commitment to interactive study. No personal feedback is given on the assignments by the teacher: feedback is based on checking the correctness of the assignments and sharing model responses after the assignment is returned. Peer-review is used.

The implementation of the course is supported by a learning environment built in Canvas.

Location and time

Online course; the start of the implementation is informed with the course acceptance notification.

Important dates

According to the on the degree rule (Tutkintosääntö 2024), an approved student is required to confirm their participation by demonstrating activity at the beginning of the course in the following way:

In accordance with the Degree Rule (2024), those admitted to the course must confirm their participation by completing the introduction and starting a discussion in the learning environment within a week of the start of the implementation. If a student does not confirm to participate in this manner, his/her enrollment for the implementation will be rejected and another student may be substituted.

Students workload

The workload of the course is sized in such a way that one credit point is equivalent to an average of 26.7 hours of work done by the student in order to acquire the knowledge required for the course. The actual need for time varies from individual to individual, e.g. due to previous expertise.

Further information for students

Tghis course is master's level (EQF7/ NQF7) and available for Laurea students in all master's degree programs.

Grading scale

H-5

Enrollment

20.05.2024 - 26.05.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Jukka Ojasalo
Teacher in charge

Jukka Ojasalo

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The students will be able to
- Understand the principles of qualitative research and data analysis
- Outline the different approaches of qualitative data analysis
- Understand the stages in the analytical process
- Code and categorize qualitative data
- Report results from analysis

Teaching methods

Lectures, group exercises during instruction, individual assignments

Location and time

Instruction in Zoom or Teams

Learning materials and recommended literature

Saldana, Johny, Patricia Leavy, and Natasha Beretvas (2011). Fundamentals of Qualitative Research. Oxford University Press.

Instructor’s slides handout

Other materials given by instructor

Co-operation with working life and/or RDI

Each student may select the case company/organization for the course assignment him/herself.

Important dates

28 Sept 2024, 08:30-16:30, Zoom/Teams
19 Oct 2024, 08.30 - 16.30, Zoom/Teams
23 Nov 2024, 08.30 - 16.30, Zoom/Teams

Forms of internationality

Instruction in English

Students workload

5 ects credits = 135 hours (1 credit = 27 hours of work)
Contact instruction
Reading the literature for the assignments
Collaboration with the case company/organization
Writing the assignments (notes, reports)

Content and scheduling

Objectives
The students will be able to
• Understand the principles of qualitative research and data analysis
• Outline the different approaches of qualitative data analysis
• Understand the stages in the analytical process
• Code and categorize qualitative data
• Report results from analysis

Description
The course helps to understand and conduct qualitative research. It increases capabilities to analyze qualitative data. It introduces the philosophical grounds of qualitative methodology and different qualitative methods. It helps in making methodological choices of and advancing the student’s own thesis project through individual assignments and group exercises. It helps the student to make methodological choices and apply qualitative methods of the student's own master thesis project.

Further information for students

It is compulsory to attend the contact instruction.

Grading scale

Approved/Failed

Evaluation methods and criteria

Participation in instruction, assignments

Evaluation criteria, approved/failed

Approval criteria: Obligatory assignments, participation in instruction

Enrollment

20.05.2024 - 10.06.2024

Timing

12.08.2024 - 21.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

RDI proportion

3 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D, Tikkurila, liko

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

30 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Terhi Kärpänen
Teacher in charge

Terhi Kärpänen

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- discuss how to create digital service and basics of interaction design
- use service design skills in designing digital service
- analyse clients digital strategy in the service design perspective
- work with co-workers and clients in co-creative digital service projects
- manage digital service design projects

Teaching methods

In this study unit students learn basics of digital service design related topics: user-experience design (UX Design), interaction design (IXD), user-interface design (UI Design) and digital prototyping.

Digitalisation promotes business opportunities, but also creates complexity. As digitalisation reaches to every society, every industries and business sectors, all business enterprises need to understand the opportunities with digitalisation. The importance of designing digital service that are viable, feasible and desirable is a challenge faced by all businesses. Today, any digitally-enabled service provide both a great opportunity to deliver compelling user experience and personalised digital content - but also great risks of driving the customers crazy with complicated user interfaces and confusing technology. Designing successful service in the digital era requires first, a multi-disciplinary team with expertise in interaction design, user research and other disciplines. Second, knowledge and knowhow on relevant methods and tools. This study unit addresses the use of service design in digital contexts as a methodological starting point.

This study unit consists of several pre-assignments, four (4) mandatory contact sessions, individual assignments, group assignments and weekly design meetings with the project partner and optional group mentoring sessions with the supervisors. Also, active participation and co-work with the project partner case is required to complete the study unit acceptably. Hence, a student must be present, participate each contact session and work closely together with team and project partner to complete this study unit successfully.

Students meet the client, form small design teams (3-4 persons) to work with the project partner whose service is strongly delivered in digital channels. On other contact session students deepen their understanding of the topics and finally present their final group work and digital service prototype for the project partner.

Alternative completion methods of implementation

This study unit is once a year available, and there is no optional way to complete the study unit.

Co-operation with working life and/or RDI

Students work with a project partner to solve the partner's design challenge in digital service context.

Important dates

All four contact sessions are mandatory for the students. The sessions will be organised in Zoom.

Forms of internationality

International student group

Further information for students

This study unit is for the Master degree and YAMK students only.

As students deepen their service design skills into digital context, the following completed and evaluated study units (in Finnish or English) are prerequisites to enroll this study unit:
- MY00BR11 Muotoiluajattelu or A9299 Design Thinking
- A9457 Palvelumuotoilun prosessi ja menetelmät, A9303 Service Design Process and Methods or A9408 Methods of Service Design

Grading scale

H-5

Evaluation criteria, satisfactory (1-2)

Knowledge base: To gather, process, produce and evaluate information widely. To use concepts of the area of expertise systematically. Problem solving: To solve problems in research, development and/or innovation activities.

Development: To recognize and analyze focuses of development making use of the knowledge base.

Communication: To communicate clearly both orally and in writing.

Evaluation criteria, good (3-4)

Knowledge base: To gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. To use concepts of the area of expertise fairly.

Problem solving: To solve problems in research, development and/or innovation activities by applying and combining information from different fields.

Development: To create target-oriented, justified development plans considering the community.

Communication: To communicate in a competent, clear and consistent manner both orally and in writing.

Evaluation criteria, excellent (5)

Knowledge base: To create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion.

Problem solving: To solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields.

Development: To develop the activities of the competence area in a target-oriented and communal fashion.

Communication: To communicate convincingly both orally and in writing to audiences within and exterior to the field

Enrollment

25.11.2024 - 01.12.2024

Timing

01.01.2025 - 31.07.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

RDI proportion

1 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

20 - 40

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Maria Ekström
Teacher in charge

Maria Ekström

Scheduling groups
  • Avoin AMK 1 (Size: 15. Open UAS: 15.)
  • Tutkinto-opiskelija tai polkuopiskelija (Size: 0. Open UAS: 0.)
Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies
Small groups
  • Avoin AMK 1
  • Tutkinto-opiskelija tai polkuopiskelija

Learning outcomes

The student is able to:
- explain the importance of communicating sustainability in organisations
- elaborate upon how to engage stakeholders by showing the organisation’s progress on sustainability commitments
- analyze and compare critically different ways of communicating sustainability
- evaluate and create sustainability communication according to ethical communication principles (clear, concise, truthful, and responsible)

Grading scale

H-5

Evaluation criteria, satisfactory (1-2)

50 - 69 points

Evaluation criteria, good (3-4)

70 - 89 points

Evaluation criteria, excellent (5)

90 - 100 points

Enrollment

20.05.2024 - 15.08.2024

Timing

31.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

RDI proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D, Tikkurila, liko

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 100

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Kaisa Airo
Teacher in charge

Kaisa Airo

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

Student is able to:
- Analyse locations and spaces from the perspective of environmental psychology
- Apply means of nudging through spatial planning
- Apply the principals of environmental psychology in spatial planning
- Design socially, economically and ecologically sustainable facilities

Teaching methods

Interactive online implementation:

The study unit is conducted online and does not require attendance on campus. The study unit includes scheduled teaching or guidance online, which is not recorded. The study unit includes working in pairs or groups. The study unit requires active participation and commitment to interactive studying. You will receive individual feedback for assignments from the teacher, and working life or peer feedback may also be utilised.

Learning materials and recommended literature

The literature will be available in Canvas-space, which will open in the beginning of the autumn semester 2024

Alternative completion methods of implementation

According to the degree regulations (2024), "Students are entitled to apply for recognition of prior learning regardless of where, when and how the competence has been acquired. ... At Laurea, there are two different procedures for the recognition and accreditation of prior learning: a) accreditation of prior learning (competence acquired in higher education studies at another institution) and b) demonstration of competence (competence acquired in other ways). The recognition and accreditation of prior learning is initiated by the student themselves. The student is responsible for demonstrating and verifying their competence. The student is entitled to guidance for the recognition and accreditation of their competence." Further information in the student intranet.

You may also assess work-based learning as a way to acquire the competence needed. Read more in the student intranet.

Co-operation with working life and/or RDI

The study unit may include working with the real life case with company of RDI project.

Forms of internationality

[Use this field to describe the possible realisation of internationality in the study unit (e.g. international partners).
The contents of this data field are used to monitor the implementation methods and the realisation of the strategic objectives.]

Students workload

Workload of the study is measured in a way that to acquire the goal competence of the study, one credit corresponds to an average of 26.7 hours of work done by the student. The actual time needed varies e.g. according to prior competence.

[You can evaluate the student’s time management in different assignments. A tool for calculating the workload is available in the “Implementations” menu of the teacher’s desktop in Peppi.]

Content and scheduling

The course will introduce the student to individual experience of space. It will cover topics such as development psychology, multisensory experience, culture and history of spaces, socio -architectual development, and validation of city scape. The course will look at the interaction between people and natural/built environment. In addition it will highlight the means to support user experience and behavior in built environment.

During the first lecture we will look at different ways of defining experience
Second phase will look at the multifaced history of environmental psychology
And the las phase will concentrate to student presentations.

Further information for students

The study unit corresponds to the requirements of Master's level education.

The prerequisite for participation is always that the possible competence prerequisites according to the curriculum (previous study or similar competence) are fulfilled. The student is responsible for taking into account the prerequisite conditions. [If there are any skills that are not mentioned in the study information, describe them here.]

The quality of the study unit implementation has been assessed and the self-evaluation report is available for example in Canvas or Teams.

Grading scale

H-5

Evaluation methods and criteria

"Competence assessment is based on the descriptions of objectives in the curricula, and the level of competence is assessed according to the assessment criteria listed in the implementation plan for the studies" (Laurea degree regulations 2024).

[Enter the items to be evaluated, emphases, evaluation methods, evaluators and evaluation date.]

To achieve grade 5 (excellent) the student must be able to:

- create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion. (Knowledge base)
- solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields. (Problem solving)
- develop the activities of the competence area in a target-oriented and communal fashion. (Development)
- communicate convincingly both orally and in writing to audiences within and exterior to the field. (Communication)

To achieve grade 5 (good) the student must be able to:

- gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. (Knowledge base)
- use concepts of the area of expertise fairly. (Knowledge base)
- solve problems in research, development and/or innovation activities by applying and combining information from different fields. (Problem solving)
- create target-oriented, justified development plans considering the community. (Development)
- communicate in a competent, clear and consistent manner both orally and in writing. (Communication)

To achieve grade 1 (satisfactory) the student must be able to:
- gather, process, produce and evaluate information widely. (Knowledge base)
- use concepts of the area of expertise systematically. (Knowledge base)
- solve problems in research, development and/or innovation activities. (Problem solving)
- recognise and analyse focuses of development making use of the knowledge base. (Development)
- communicate clearly both orally and in writing. (Communication)


“Students who have failed to demonstrate their competence in accordance with the approved level must supplement or retake their study attainment in a manner and schedule defined by the teacher of the study unit. If the student does not pass the assessment despite the opportunity to complete their study attainment, they must complete the study unit in question in full as specified by the teacher.” (Degree regulations 2024.)

All staff and students of Laurea are expected to adhere to good scientific practices, which includes appropriate referencing. Familiarise yourself with the practices and, if needed, ask for more information. All study assignments are to be done as individual work unless otherwise instructed. If Tournitin is used when assignments are checked, the lecturer will inform the students of this.

Enrollment

20.05.2024 - 16.06.2024

Timing

01.08.2024 - 31.12.2024

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Salla Kuuluvainen
  • Kaisla Saastamoinen
Teacher in charge

Salla Kuuluvainen

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

Having completed this study unit you will be able to:

• explain the principles of facilitation and what is facilitation in different contexts, including virtual environments
• analyze and compare the roles of facilitator and service designer
• classify facilitation competences, methods and tools, and to master their business applications
• identify goals of facilitation in developing business
• plan a facilitated workshop process that interlinks facilitation goals and implementation with expected development outcomes

Teaching methods

Having completed this study unit the student will be able to:
- explain the principles of facilitation and what is facilitation in different contexts, including virtual environments
- analyze and compare the roles of facilitator and service designer
- classify facilitation competences, methods and tools, and to master their business applications
- identify goals of facilitation in developing business
- plan a facilitated workshop process that interlinks facilitation goals and implementation with expected development outcomes

Location and time

The course consists of four contact sessions and a learning assignment. The preliminary contents of the lectures listed below. It is still subject to change, e.g. until the number of enrolled students is known.
1. Practicalities of the course, lecture about facilitation (facilitation in different fields, central concepts); discussing students' experiences and expectations; group exercise based on pre-reading literature on facilitation, instructions for the learning assignment
2. Practical facilitation exercises and tools & methods, further instructions and tutoring for the learning assignment
3. Guidance of learning assignments
4. Presentations of the learning assignments, reflection, feedback

Between the four contact days the students are expected to work on the learning assignment, in small groups of 3-5 students. This may be subject to change, depending on if the course will have an external client or if the students work on their own development tasks. The learning assignment consists of planning, implementing and reporting a facilitated service design workshop in which the theories and methods are applied to practice.

Learning materials and recommended literature

The literature will be announced in the first lecture - there will be a selection of books and articles to choose from according to student's own learning goals.

Co-operation with working life and/or RDI

The study unit includes a learning assignment to be carried out in collaboration with a worklife partner. The students are expected to organize a partner for the development task through their own networks. The partner can be a company, organization, association or a community.

The learning assignment includes planning, organizing, and reporting a facilitated workshop. Detailed instructions will be given in the first lecture.

Important dates

Changes may apply.
There will be 4 contact sessions:
Wednesday 2.10. (16:30–19:30) Zoom
Wednesday 16.10. (16:30–19:30) Zoom
Thursday 12.12. (16:30–19:30) Zoom

Grading scale

Approved/Failed