Tools for Visual Communication in Service Design (5 cr)

Code: A9315-3007

General information

Enrollment: 25.11.2024 - 30.12.2024
Registration for the implementation has ended.

Timing: 01.01.2025 - 31.07.2025
Implementation is running.

Number of ECTS credits allocated: 5 cr

Local portion: 0 cr

Virtual proportion: 5 cr

Unit: 30 Ylemmät ammattikorkeakoulututkinnot

Campus: Laurea Virtual Campus

Teaching languages: English

Seats: 40 - 50

Degree programmes: Complementary competence, Master’s studies (TYJ), Generic Studies; Complementary competence, master’s studies in English (CYJ2), Generic studies

Teachers: Janne Lahti

Teacher in charge: Janne Lahti

Groups: TYJ24SJ
Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot; CYJ24SJ
Complementary competence (master’s studies in English), S24, Generic studies

Study unit: A9315

Learning outcomes

The student is able to
- communicate and share service development ideas and objectives by using graphic software
- visualize a service development process or a service concept by using and editing computer graphics (photos, graphic elements and charts)

Location and time

1.3. - 30.5.2024

31.03.2025 16.30 - 19.30 Zoom
07.04.2025 16.30 - 19.30 Zoom
22.04.2025 16.30 - 19.30 Zoom
12.05.2025 16.30 - 19.30 Zoom

Materials

Stickdorn & al. 2018. This is Service Design Doing.
Further sources listed in the Canvas workspace.

Teaching methods

Online learning with 4 contact sessions in Zoom.

Employer connections

Creating visual material for a chosen project.

Exam schedules

1.3. - 30.5.2024

31.03.2025 16.30 - 19.30 Zoom
07.04.2025 16.30 - 19.30 Zoom
22.04.2025 16.30 - 19.30 Zoom
12.05.2025 16.30 - 19.30 Zoom

International connections

International student group.

Completion alternatives

A student may demonstrate that she/he has corresponding competence to the study unit's learning outcomes. It is essential to identify and describe the prior competence in concrete terms for the study unit's responsible lecturer.

According to Laurea's degree regulations, all students are entitled to demonstrate their competence, irrespective of where, how and when the student has acquired it. Read more from the student intranet.

Student workload

5 ects = appr. 135 hours

Assessment criteria, approved/failed

All assignments need to be handed in and pass the follwoing criteria:
1. The assginment output corresponds to the assignment brief technically and content-wise
2. The output follows basic design standards (choice of graphics, colors, typography, composition & laypout )
3. All design choices are well justifyed
4. The final output is technically of high-quality and manifests at least moderate creativity
5. The effort reflects the timely input allocated for the assignment.

Content scheduling

CONTENT
• Theory of visual design basics
• Basics of image editing
• Free drawing basics
• Advanced use of presentation tools
• Creating basic service design tools such as journey maps, persona cards, blueprints, stakeholder maps, prototypes

Evaluation scale

H-5