CURRICULA > MASTER’S DEGREE, BLENDED LEARNING > COMPLEMENTARY COMPETENCE, MASTER’S STUDIES IN ENGLISH (CYJ2), GENERIC STUDIES > COMPLEMENTARY COMPETENCE (MASTER’S STUDIES IN ENGLISH), S21, GENERIC STUDIES
Master’s degree, blended learning

Complementary competence (master’s studies in English), S21, Generic studies

Autumn 2021

Classification
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Year of study 1
Search: ECTS 1 1A 1S 1 2
BUSINESS AND LEADERSHIP COMPETENCES IN SERVICE INNOVATION
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Change Leadership and Service Culture 5
 
 
55050
ADVANCED COMPETENTES IN SERVICE INNOVATION AND DESIGN
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Qualitative Research Methods 5
 
 
Current Topics in Service Design 5
 
 
Service Design in Digital Context 5
 
 
Customer Experience in the Digital Era 5
 
 
20200200
OPERATIONAL SKILLS FOR SERVICE INNOVATION AND DESIGN
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Facilitation Skills for Service Development 5
 
 
Capital Investment Analysis 5
 
 
10100100
OTHER COMPLEMENTARY COMPETENCE
         
Introduction to Service Design Process and Methods Online 5
 
 
Crisis Management 5
 
 
Entrepreneurship as a Part of Career 5
 
 
Introduction to Data Economy 1
 
 
16160160
ECTS credits per period / semester / academic year 51 51 0 51 0

Studies of syllabus is planned so 60 credits are studied in academic year. Planned syllabus may change during studies.

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.