Management of the Work Community and Team ActivitiesLaajuus (3 cr)
Study unit code: SH00BT04
Credits
3 op
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Enrollment
19.05.2025 - 25.05.2025
Timing
01.08.2025 - 31.12.2025
Number of ECTS credits allocated
3 op
Virtual proportion
3 op
Mode of delivery
Distance learning
Unit
Laurea Otaniemi, sote
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHG2), Laurea Otaniemi (Finnish)
Teachers
- Ville Lindholm
Teacher in charge
Ville Lindholm
Groups
-
SHG223SASairaanhoitajakoulutus, monimuotototeutus, S23, Otaniemi
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
25.11.2024 - 01.12.2024
Timing
01.01.2025 - 31.07.2025
Number of ECTS credits allocated
3 op
Virtual proportion
3 op
Mode of delivery
Distance learning
Unit
Laurea Otaniemi, sote
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHG2), Laurea Otaniemi (Finnish)
Teachers
- Ville Lindholm
Teacher in charge
Ville Lindholm
Groups
-
SHG223KASairaanhoitajakoulutus, monimuotototeutus, K23, Otaniemi
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
20.05.2024 - 26.05.2024
Timing
20.08.2024 - 31.12.2024
Number of ECTS credits allocated
3 op
Virtual proportion
3 op
Mode of delivery
Distance learning
Unit
Laurea Otaniemi, sote
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHG2), Laurea Otaniemi (Finnish)
Teachers
- Silja Laitila
Teacher in charge
Silja Laitila
Groups
-
SHG222SA2Sairaanhoitajakoulutus, monimuotototeutus, S22, Otaniemi, ryhmä 2
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
20.05.2024 - 26.05.2024
Timing
20.08.2024 - 31.12.2024
Number of ECTS credits allocated
3 op
Virtual proportion
3 op
Mode of delivery
Distance learning
Unit
Laurea Otaniemi, sote
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHG2), Laurea Otaniemi (Finnish)
Teachers
- Silja Laitila
Teacher in charge
Silja Laitila
Groups
-
SHG222SASairaanhoitajakoulutus, monimuotototeutus, S22, Otaniemi
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
20.05.2024 - 26.05.2024
Timing
01.08.2024 - 31.12.2024
Number of ECTS credits allocated
3 op
Virtual proportion
3 op
Mode of delivery
Distance learning
Unit
Laurea Tikkurila, sote
Campus
Laurea Tikkurila
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHV2), Laurea Tikkurila (Finnish)
Teachers
- Eija Okker-Tikkunen
Teacher in charge
Eija Okker-Tikkunen
Groups
-
SHV222SNSairaanhoitajakoulutus, päivätoteutus, S22, Tikkurila
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
20.05.2024 - 26.05.2024
Timing
01.08.2024 - 31.12.2024
Number of ECTS credits allocated
3 op
Virtual proportion
3 op
Mode of delivery
Distance learning
Unit
Laurea Tikkurila, sote
Campus
Laurea Tikkurila
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHV2), Laurea Tikkurila (Finnish)
Teachers
- Eija Okker-Tikkunen
Teacher in charge
Eija Okker-Tikkunen
Groups
-
SHV222SASairaanhoitajakoulutus, monimuotototeutus, S22, Tikkurila
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
20.05.2024 - 26.05.2024
Timing
01.08.2024 - 31.12.2024
Number of ECTS credits allocated
3 op
Virtual proportion
3 op
Mode of delivery
Distance learning
Unit
Laurea Tikkurila, sote
Campus
Laurea Tikkurila
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHV2), Laurea Tikkurila (Finnish)
Teachers
- Eija Okker-Tikkunen
Teacher in charge
Eija Okker-Tikkunen
Groups
-
SHV222SA2Sairaanhoitajakoulutus, monimuotototeutus, S22, Tikkurila, ryhmä 2
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
20.05.2024 - 26.05.2024
Timing
01.08.2024 - 31.12.2024
Number of ECTS credits allocated
3 op
Virtual proportion
3 op
Mode of delivery
Distance learning
Unit
Laurea Hyvinkää, sote
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHB2), Laurea Hyvinkää (Finnish)
Teachers
- Johannes Koskinen
Teacher in charge
Johannes Koskinen
Groups
-
SHP222SASairaanhoitajakoulutus, monimuotototeutus, S22, Porvoo
-
SHF222SASairaanhoitajakoulutus, monimuotototeutus, S22, Lohja
-
SHB222SASairaanhoitajakoulutus, monimuotototeutus, S22, Hyvinkää
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
20.05.2024 - 26.05.2024
Timing
01.08.2024 - 31.12.2024
Number of ECTS credits allocated
3 op
Virtual proportion
3 op
Mode of delivery
Distance learning
Unit
Laurea Porvoo, sote
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHP2), Laurea Porvoo (Finnish)
Teachers
- Erja Annola
- Ann-Marie Suvisaari
Teacher in charge
Ann-Marie Suvisaari
Groups
-
SHP222SASairaanhoitajakoulutus, monimuotototeutus, S22, Porvoo
-
SHF222SASairaanhoitajakoulutus, monimuotototeutus, S22, Lohja
-
SHB222SASairaanhoitajakoulutus, monimuotototeutus, S22, Hyvinkää
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
01.04.2024 - 07.04.2024
Timing
01.05.2024 - 31.08.2024
Number of ECTS credits allocated
3 op
Virtual proportion
3 op
Mode of delivery
Distance learning
Unit
Laurea Lohja, sote
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHF2), Laurea Lohja (Finnish)
Teachers
- Anu Elorinne
Teacher in charge
Anu Elorinne
Groups
-
SHP222SASairaanhoitajakoulutus, monimuotototeutus, S22, Porvoo
-
SHF222SASairaanhoitajakoulutus, monimuotototeutus, S22, Lohja
-
SHB222SASairaanhoitajakoulutus, monimuotototeutus, S22, Hyvinkää
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
3 op
Virtual proportion
1.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Laurea Tikkurila, sote
Campus
Laurea Tikkurila
Teaching languages
- Finnish
Seats
20 - 50
Degree programmes
- Sairaanhoitajakoulutus (SHV2), Laurea Tikkurila (Finnish)
Teachers
- Eija Okker-Tikkunen
Teacher in charge
Eija Okker-Tikkunen
Groups
-
SHV222KNSairaanhoitajakoulutus, päivätoteutus, K22, Tikkurila
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
3 op
Virtual proportion
2 op
Mode of delivery
34 % Contact teaching, 66 % Distance learning
Unit
Laurea Lohja, sote
Campus
Laurea Lohja
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHF2), Laurea Lohja (Finnish)
Teachers
- Anu Elorinne
Teacher in charge
Anu Elorinne
Groups
-
SHF222KASairaanhoitajakoulutus, monimuotototeutus, K22, Lohja
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
27.11.2023 - 19.12.2023
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
3 op
Virtual proportion
2 op
Mode of delivery
34 % Contact teaching, 66 % Distance learning
Unit
Laurea Porvoo, sote
Campus
Laurea Porvoo
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHP2), Laurea Porvoo (Finnish)
Teachers
- Erja Annola
- Ann-Marie Suvisaari
Teacher in charge
Ann-Marie Suvisaari
Groups
-
SHP222KASairaanhoitajakoulutus, monimuotototeutus, K22, Porvoo
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
3 op
Virtual proportion
3 op
Mode of delivery
Distance learning
Unit
Laurea Otaniemi, sote
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHG2), Laurea Otaniemi (Finnish)
Teachers
- Sari Haapa
Teacher in charge
Sari Haapa
Groups
-
SHG222KASairaanhoitajakoulutus, monimuotototeutus, K22, Otaniemi
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
3 op
Virtual proportion
2 op
Mode of delivery
34 % Contact teaching, 66 % Distance learning
Unit
Laurea Hyvinkää, sote
Campus
Laurea Hyvinkää
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHB2), Laurea Hyvinkää (Finnish)
Teachers
- Johannes Koskinen
Teacher in charge
Johannes Koskinen
Groups
-
SHB222KASairaanhoitajakoulutus, monimuototeutus, K22, Hyvinkää
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
22.05.2023 - 06.08.2023
Timing
25.08.2023 - 31.12.2023
Number of ECTS credits allocated
3 op
Virtual proportion
2 op
Mode of delivery
34 % Contact teaching, 66 % Distance learning
Unit
Laurea Porvoo, sote
Campus
Laurea Porvoo
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHP2), Laurea Porvoo (Finnish)
Teachers
- Erja Annola
- Ann-Marie Suvisaari
Teacher in charge
Ann-Marie Suvisaari
Groups
-
SHP221SASairaanhoitajakoulutus, monimuotototeutus, S21, Porvoo
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
22.05.2023 - 06.08.2023
Timing
17.08.2023 - 31.12.2023
Number of ECTS credits allocated
3 op
Virtual proportion
2 op
Mode of delivery
34 % Contact teaching, 66 % Distance learning
Unit
Laurea Lohja, sote
Campus
Laurea Lohja
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHF2), Laurea Lohja (Finnish)
Teachers
- Anu Elorinne
Teacher in charge
Anu Elorinne
Groups
-
SHF221SASairaanhoitajakoulutus, monimuotototeutus, S21, Lohja
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
22.05.2023 - 28.05.2023
Timing
01.08.2023 - 31.12.2023
Number of ECTS credits allocated
3 op
Mode of delivery
Contact teaching
Unit
Laurea Tikkurila, sote
Campus
Laurea Tikkurila
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHV2), Laurea Tikkurila (Finnish)
Teachers
- Marina Arvonen
Teacher in charge
Marina Arvonen
Groups
-
SHV221SASairaanhoitajakoulutus, monimuotototeutus, S21, Tikkurila
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
22.05.2023 - 28.05.2023
Timing
01.08.2023 - 31.12.2023
Number of ECTS credits allocated
3 op
Mode of delivery
Contact teaching
Unit
Laurea Tikkurila, sote
Campus
Laurea Tikkurila
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHV2), Laurea Tikkurila (Finnish)
Teachers
- Eija Okker-Tikkunen
Teacher in charge
Eija Okker-Tikkunen
Groups
-
SHV221SNSairaanhoitajakoulutus, päivätoteutus, S21, Tikkurila
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
22.05.2023 - 28.05.2023
Timing
01.08.2023 - 31.12.2023
Number of ECTS credits allocated
3 op
Virtual proportion
2 op
Mode of delivery
34 % Contact teaching, 66 % Distance learning
Unit
Laurea Hyvinkää, sote
Campus
Laurea Hyvinkää
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHB2), Laurea Hyvinkää (Finnish)
Teachers
- Johannes Koskinen
Teacher in charge
Johannes Koskinen
Groups
-
SHB221SNSairaanhoitajakoulutus, päivätoteutus, S21, Hyvinkää
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5
Enrollment
22.05.2023 - 28.05.2023
Timing
01.06.2023 - 31.12.2023
Number of ECTS credits allocated
3 op
Virtual proportion
3 op
Mode of delivery
Distance learning
Unit
Laurea Otaniemi, sote
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Sairaanhoitajakoulutus (SHG2), Laurea Otaniemi (Finnish)
Teachers
- Sari Haapa
Teacher in charge
Sari Haapa
Groups
-
SHG221SASairaanhoitajakoulutus, monimuotototeutus, S21, Otaniemi
Learning outcomes
The student is able to
- describe the good practices of team management in health care environments
- act responsibly in challenging work community situations
- describe the laws and regulations governing quality management and information management in health care
- search for information that describes the quality of the services, use indicators and patient safety reports and explain their significance to support decision-making and management
- analyse factors affecting health care costs in health care environments
- analyse key factors and principles from the perspective of sustainable development in the health care environments
- describe how nurses can participate in ensuring the quality of nursing in their work community
- describe their role in building the organisation's brand, reputation and creating the customer service experience
Grading scale
H-5