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CURRICULA > BACHELOR'S DEGREE (BEGINNING 2019 AND ONWARDS) AND COMPLEMENTARY COMPETENCE > PALVELULIIKETOIMINNAN KOULUTUS (MLA2), LAUREA LEPPÄVAARA (FINNISH) > PALVELULIIKETOIMINNAN KOULUTUS, MONIMUOTOTOTEUTUS, S22, LEPPÄVAARA, MLA222SAM PALVELULIIKETOIMINNAN KOULUTUS, MONIMUOTOTOTEUTUS, S22, LEPPÄVAARA

Bachelor's degree (beginning 2019 and onwards) and complementary competence ≡

Education in Finnish

Business, administration and law

Complementary competence studies

Health and welfare

Information and communication technologies

Services

Education in English

Business, administration and law

Complementary competence studies

Health and welfare

Information and communication technologies

Services

Palveluliiketoiminnan koulutus, monimuotototeutus, S22, Leppävaara, MLA222SAM Palveluliiketoiminnan koulutus, monimuotototeutus, S22, Leppävaara

Autumn 2022

Structure
Description
Attachments

Classification

Select visible years, semesters and periods (when only one year is selected) by clicking buttons below. (S = Spring, A = Autumn)

Year of study 1 2 3 4

Semesters 1A 1S 2A 2S 3A 3S 4A

Periods 1 2 1 2 1 2 1

Search:	ECTS	1	2	3	4	1A	1S	2A	2S	3A	3S	4A	1	2	1	2	1	2	1
CORE COMPETENCE (Select 150 ECTS)
FLEXIBLE CUSTOMER SERVICE
Food Services	5
Legislation on Regulating Liquor Licences	0
Certificate in Food Hygiene	0
Bachelor of Hospitality Management as a Producer of Food Services	5
Intercultural Approach to Design Thinking	10
Initial Test in English Skills	0
Tourism and Events Services	5
Service-oriented Swedish	5
Initial Test in Swedish Skills	0
CUSTOMER-ORIENTED SERVICE BUSINESS DEVELOPER
Customer-Oriented Services	5
Customer Relationship Management	5
Cost Accounting and Pricing in a Service Company	5
Service Business and Marketing	10
Operating Environment in a Service Company	5
SERVICE INNOVATION DEVELOPER
Business Game	5
Corporate Social Responsibility	5
Service Innovations	10
Developing Service Processes	10
EXPERT IN A WORK COMMUNITY
Placement 1	15
Placement 2	15
EXPERT IN DEVELOPMENT AND WORKPLACE INNOVATION
Thesis	15
Project Management and Communication	5
Research and Development Methods	5
From a Student to a Professional
Study Skills and Professional Orientation	2
Professional Development	2
Starting a Successful Career	1
		77	57	16	0	46	31	41	16	15.5	0.5	0	46	31	41	16	15.5	0.5	0
COMPLEMENTARY COMPETENCE (Select 60 ECTS)
PRODUCER OF EVENT SERVICES ()
Developing Conference and Congress Services into an Experience	10
Event Safety and Security	5
The Basics of Event Production and Management	5
Event Production	5
Sustainability in Events	5
Event Design	5
Trends and the Future of Events	5
INNOVATING FOOD SERVICES ()
Current Issues and Future Trends in Hospitality Field	5
Developing Food Services into an Experience	10
Food and Beverages	5
Food for Health	5
Developing Sensory Quality of Food Services	5
Food and Food Services Safety	5
The World of Beverages	5
TOURISM SERVICE DEVELOPER ()
Tourism Marketing	5
Discovering Tourism	5
Hotel Management	10
Business Online Visibility	5
Food and Drink Tourism	5
Tourism Destinations Management	5
Tourism Grand Tour	5
COACHING SUPERVISOR ()
Management and Leadership in a Work Community	10
Service Production Management	5
OTHER COMPLEMENTARY COMPETENCES ()
		0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0	0
ECTS credits per period / semester / academic year		77	57	16	0	46	31	41	16	15.5	0.5	0	46	31	41	16	15.5	0.5	0

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.

Palveluliiketoiminnan koulutus, monimuotototeutus, S22, Leppävaara

See the description attached.