CURRICULA > BACHELOR'S DEGREE (BEGINNING 2019 AND ONWARDS) AND COMPLEMENTARY COMPETENCE > PALVELULIIKETOIMINNAN KOULUTUS (MLA2), LAUREA LEPPÄVAARA (FINNISH) > PALVELULIIKETOIMINNAN KOULUTUS, MONIMUOTOTOTEUTUS, K21, LEPPÄVAARA, MLA221KA PALVELULIIKETOIMINNAN KOULUTUS, MONIMUOTOTOTEUTUS, K21, LEPPÄVAARA
Bachelor's degree (beginning 2019 and onwards) and complementary competence

Palveluliiketoiminnan koulutus, monimuotototeutus, K21, Leppävaara, MLA221KA Palveluliiketoiminnan koulutus, monimuotototeutus, K21, Leppävaara

Spring 2021

Classification
Select visible years, semesters and periods (when only one year is selected) by clicking buttons below. (S = Spring, A = Autumn)
Year of study 1 2 3 4
Search: ECTS 1 2 3 4 1S 2A 2S 3A 3S 4A 4S 1 1 2 1 2 1 2
CORE COMPETENCE
(Select 150 ECTS)
                                   
FLEXIBLE CUSTOMER SERVICE
                                   
Food Services 5
     
           
           
Legislation on Regulating Liquor Licences 0                                    
Certificate in Food Hygiene 0                                    
Bachelor of Hospitality Management as a Producer of Food Services 5  
     
           
         
Intercultural Approach to Design Thinking 10  
     
           
         
Initial Test in English Skills 0                                    
Tourism and Events Services 5
     
           
           
Service-oriented Swedish 5  
     
           
         
Initial Test in Swedish Skills 0                                    
Oral Skills in Swedish 0                                    
Written Skills in Swedish 0                                    
CUSTOMER-ORIENTED SERVICE BUSINESS DEVELOPER
                                   
Customer-Oriented Services 5
     
           
           
Customer Relationship Management 5  
       
           
       
Cost Accounting and Pricing in a Service Company 5  
     
           
         
Service Business and Marketing 10
     
           
           
Operating Environment in a Service Company 5  
     
           
         
SERVICE INNOVATION DEVELOPER
                                   
Business Game 5  
       
           
       
Corporate Social Responsibility 5  
       
           
       
Service Innovations 10    
       
           
     
Developing Service Processes 10  
       
           
       
EXPERT IN A WORK COMMUNITY
                                   
Placement 1 15
     
           
           
Placement 2 15  
       
           
       
EXPERT IN DEVELOPMENT AND WORKPLACE INNOVATION
                                   
Thesis 15    
         
           
   
Project Management and Communication 5
     
           
           
Research and Development Methods 5    
       
           
     
From a Student to a Professional
                                   
Study Skills and Professional Orientation 2
   
         
         
Professional Development 2  
     
         
     
Starting a Successful Career 1    
       
         
 
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COMPLEMENTARY COMPETENCE
(Select 60 ECTS)
                                   
PRODUCER OF EVENT SERVICES
()
                                   
Developing Conference and Congress Services into an Experience 10                                    
Event Safety and Security 5                                    
The Basics of Event Production and Management 5                                    
Event Production 5                                    
Sustainability in Events 5                                    
Event Design 5                                    
INNOVATING FOOD SERVICES
()
                                   
Current Issues and Future Trends in Hospitality Field 5                                    
Developing Food Services into an Experience 10                                    
Food and Beverages 5                                    
Food for Health 5                                    
Developing Sensory Quality of Food Services 5                                    
Food and Food Services Safety 5                                    
The World of Beverages 5                                    
TOURISM SERVICE DEVELOPER
()
                                   
Tourism Marketing 5                                    
Discovering Tourism 5                                    
Hotel Management 10                                    
Business Online Visibility 5                                    
Food Tourism 5                                    
Tourism Destinations Management 5                                    
Tourism Grand Tour 5                                    
COACHING SUPERVISOR
()
                                   
Management and Leadership in a Work Community 10                                    
Service Production Management 5                                    
OTHER COMPLEMENTARY COMPETENCES
()
                                   
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ECTS credits per period / semester / academic year 46 72 31.5 0.5 46 31 41 16 15.5 0.5 0 46 31 41 16 15.5 0.5 0

Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.

Palveluliiketoiminnan koulutus, monimuotototeutus, K21, Leppävaara

See the description attached.

MLA221KA Palveluliiketoiminnan koulutus, monimuotototeutus, K21, Leppävaara