Service Design (5 cr)
Code: PK00BW41-3001
General information
Enrollment
20.05.2024 - 26.05.2024
Timing
20.08.2024 - 31.12.2024
Number of ECTS credits allocated
5 op
Virtual proportion
2 op
Mode of delivery
60 % Contact teaching, 40 % Distance learning
Unit
Laurea Tikkurila, service
Campus
Laurea Tikkurila
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Kauneudenhoito- ja kosmetiikka-alan koulutus (PKV2), Laurea Tikkurila (Finnish)
Teachers
- Auli Hietanen
- Jussi Järvi
Teacher in charge
Jussi Järvi
Groups
-
PKV223KAMKauneudenhoito- ja kosmetiikka-alan koulutus, monimuotototeutus, K23, Tikkurila
Learning outcomes
The student is able to
- know principles of service design
- apply service design methods to the development needs of the target company
- develop beauty services with a customer-oriented approach using service design methods
- describe special features of service business management
- sell and market beauty care services and products
Grading scale
H-5