CUSTOMER ORIENTED APPROACH
|Changing Consumer Behavior and Customer Relationship Management||5|
|Evolving Partnerships and Business Models||5|
|Customer Profitability and (Managing) Customer Capital||5|
MANAGEMENT OF THE FUTURE
|Management of the Future||5|
|Monitoring the Operational Environment||5|
|Visionary Leadership and Management||5|
(Select 30 ECTS)
|ECTS credits per period / semester / academic year||30||30||30||20||10||30||20||10|
Studies of syllabus is planned so 60 credits are studied in academic year. Planned syllabus may change during studies.
Due to the timing of optional and elective courses, credit accumulation per semester / academic year may vary.