Intercultural service experiences (exchange week)Laajuus (2 op)
Opinnon tunnus: TY00BV53
Opintojakson perustiedot
- Laajuus
- 2 op
- Opetuskieli
- englanti
- Vastuuhenkilö
- Tarja Chydenius, Lehtori / Senior Lecturer
Tavoitteet
- research and analyze elements of customer experience
- learn how value is created in intercultural contexts
- discover and analyze service in cross-cultural contexts
- interact effectively in multicultural teams
- learn about services around cultural practices.