Intercultural service experiences (exchange week)Laajuus (2 cr)
Study unit code: TY00BV53
General information
- Credits
- 2 cr
- Teaching language
- English
- Responsible person
- Tarja Chydenius, Lehtori / Senior Lecturer
Learning outcomes
- research and analyze elements of customer experience
- learn how value is created in intercultural contexts
- discover and analyze service in cross-cultural contexts
- interact effectively in multicultural teams
- learn about services around cultural practices.