Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Enrollment
22.05.2023 - 30.11.2023
Timing
01.08.2023 - 31.12.2023
Number of ECTS credits allocated
0 op
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 120
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Kaija Meriläinen
Teacher in charge
Kaija Meriläinen
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to
- apply the legislation concerning regulation of liquor licences in customer service
Content
Legislation concerning regulation of liquor licences
Grading scale
Approved/Failed
Further information
Student familiarizes him/herself with the legislation on liquor licences
Enrollment
27.11.2023 - 30.04.2024
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
0 op
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Kaija Meriläinen
Teacher in charge
Kaija Meriläinen
Groups
-
PRA224KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K24, Leppävaara
Learning outcomes
The student is able to
- apply the legislation concerning regulation of liquor licences in customer service
Teaching methods
The implementation plan is available in Finnish.
Grading scale
Approved/Failed
Enrollment
27.11.2023 - 03.12.2023
Timing
18.01.2024 - 31.12.2024
Number of ECTS credits allocated
2 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Henry Lybäck
Teacher in charge
Leila Jaakkola
Groups
-
PRA223KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K23, Leppävaara
Learning outcomes
The student is able to
- create a personal career plan
- look into employment opportunities and prerequisites for entrepreneurship in their own field
- build and utilize professional networks
- describe their own competence, apply for jobs in the field and understand the significance of social media in the job seeking process
- anticipate future trends in the job market and their likely impact on their career
- promote personal well-being
Teaching methods
The implementation plan is available in Finnish.
Grading scale
Approved/Failed
Further information
The learning outcomes are assessed by using level 1 of Laurea's common assessment criteria.
Enrollment
22.05.2023 - 28.05.2023
Timing
01.08.2023 - 19.11.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Petri Miinalainen
- Marjukka Turunen
Teacher in charge
Petri Miinalainen
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to:
- explain the nature of services as a part of customer experience
- describe the role of service offering to providing customer-oriented services
- define service quality factors
- collect market information and use it to understand consumer behaviour
Grading scale
H-5
Enrollment
22.05.2023 - 28.05.2023
Timing
01.08.2023 - 17.09.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Petri Miinalainen
- Marjukka Turunen
Teacher in charge
Petri Miinalainen
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to:
- explain the nature of services as a part of customer experience
- describe the role of service offering to providing customer-oriented services
- define service quality factors
- collect market information and use it to understand consumer behaviour
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
22.03.2024 - 21.04.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Petri Miinalainen
Teacher in charge
Petri Miinalainen
Groups
-
PRA224KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K24, Leppävaara
Learning outcomes
The student is able to:
- explain the nature of services as a part of customer experience
- describe the role of service offering to providing customer-oriented services
- define service quality factors
- collect market information and use it to understand consumer behaviour
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
19.01.2024 - 11.02.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Petri Miinalainen
Teacher in charge
Petri Miinalainen
Groups
-
PRA224KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K24, Leppävaara
Learning outcomes
The student is able to:
- explain the nature of services as a part of customer experience
- describe the role of service offering to providing customer-oriented services
- define service quality factors
- collect market information and use it to understand consumer behaviour
Grading scale
H-5
Enrollment
01.01.2000
Timing
14.08.2023 - 03.09.2023
Number of ECTS credits allocated
0 op
Unit
Laurea Leppävaara, liko
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 250
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
- Turvallisuuden ja riskienhallinnan koulutus (HTA2), Laurea Leppävaara (Finnish)
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
- Liiketalouden koulutus (HLA2), Laurea Leppävaara (Finnish)
Teachers
- Sirpa Mattila
- Annika Kirkkomäki
Teacher in charge
Annika Kirkkomäki
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
-
HLA223SNLiiketalouden koulutus, taloushallinto ja rahoitus, päivätoteutus, S23, Leppävaara
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
-
HTA223SNTurvallisuuden ja riskienhallinnan koulutus, päivätoteutus, S23, Leppävaara
-
HTA223SAMTurvallisuuden ja riskienhallinnan koulutus, monimuotototeutus, S23, Leppävaara
Grading scale
Approved/Failed
Further information
At the beginning of their studies, all students who have English and/or Swedish qualifications on prior certificates required for studies at Laurea, or who have received previous instruction in English and/or Swedish take initial tests in these languages. The initial tests are the same for all fields of study and may only be taken once. Students who transfer between degrees within Laurea do not have to retake the test. The test is used to check the students' starting level before language studies begin. Students who fail the test must take preparatory studies in the language at the start of their studies. Having passed the preparatory studies, students obtain credits for inclusion in elective studies.
Enrollment
22.05.2023 - 28.05.2023
Timing
14.08.2023 - 31.12.2023
Number of ECTS credits allocated
15 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Henry Lybäck
Teacher in charge
Leila Jaakkola
Groups
-
PRA223KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K23, Leppävaara
Learning outcomes
The student is able to
- apply into practice what he/she has learnt
- analyse and structure the contents and methods of his/her work
- participate with his/her input in the development work of a company’s practices and business processes
- develop his/her business competencies
- evaluate his/her competencies and their development
Grading scale
Approved/Failed
Enrollment
22.05.2023 - 28.05.2023
Timing
21.08.2023 - 31.12.2023
Number of ECTS credits allocated
0 op
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Tuula Kuivanen
- Miia Vakkuri
Teacher in charge
Tuula Kuivanen
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to
- apply his/her knowledge in food hygiene in all parts of the self-supervision elements of the HACCP quality control system at a company
Content
- The law of food hygiene
- Self-supervision based on the principles of the HACCP concept (Hazard Analysis and Critical Control Points)
- Hygienic quality; hygiene quality of surfaces and food safety, hygienic working methods and personal hygiene
Grading scale
Approved/Failed
Further information
Student familiarizes him/herself with the law of food hygiene
Enrollment
27.11.2023 - 03.12.2023
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
0 op
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Mervi Niemelä
Teacher in charge
Leila Jaakkola
Groups
-
PRA224KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K24, Leppävaara
Learning outcomes
The student is able to
- apply their knowledge in food hygiene in all parts of the self-supervision elements of the HACCP quality control system at a company
Grading scale
Approved/Failed
Enrollment
22.05.2023 - 28.05.2023
Timing
28.08.2023 - 15.12.2023
Number of ECTS credits allocated
10 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Sari Jääskeläinen
- Petri Vähäkangas
Teacher in charge
Sari Jääskeläinen
Groups
-
PRA223KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K23, Leppävaara
Learning outcomes
The student is able to:
- describe the stages of starting a business
- interpret contracts and laws related to business operations
- define the importance of financial management and use financial information in decision-making
- apply competitive methods in marketing
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
16.01.2024 - 23.04.2024
Number of ECTS credits allocated
10 op
RDI proportion
1 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Jami Riihihuhta
- Petri Vähäkangas
Teacher in charge
Petri Vähäkangas
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to:
- describe the stages of starting a business
- interpret contracts and laws related to business operations
- define the importance of financial management and use financial information in decision-making
- apply competitive methods in marketing
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Enrollment
22.05.2023 - 28.05.2023
Timing
01.08.2023 - 13.12.2023
Number of ECTS credits allocated
5 op
Virtual proportion
0.5 op
Mode of delivery
90 % Contact teaching, 10 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Petri Vähäkangas
Teacher in charge
Petri Vähäkangas
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to:
- describe the key functions and processes of the business
- explain the types of companies and taxation principles
- describe the opportunities offered by entrepreneurship and the social impact of companies
- define the significance of self-management and peer management as part of a performance-responsible team and work community
- apply basic corporate communications and negotiation skills in practice
Grading scale
Approved/Failed
Enrollment
22.05.2023 - 28.05.2023
Timing
01.08.2023 - 31.12.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Petri Vähäkangas
Teacher in charge
Petri Vähäkangas
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to:
- describe the key functions and processes of the business
- explain the types of companies and taxation principles
- describe the opportunities offered by entrepreneurship and the social impact of companies
- define the significance of self-management and peer management as part of a performance-responsible team and work community
- apply basic corporate communications and negotiation skills in practice
Grading scale
Approved/Failed
Enrollment
27.11.2023 - 03.12.2023
Timing
26.04.2024 - 17.05.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Jami Riihihuhta
- Petri Vähäkangas
Teacher in charge
Jami Riihihuhta
Groups
-
PRA224KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K24, Leppävaara
Learning outcomes
The student is able to:
- describe the key functions and processes of the business
- explain the types of companies and taxation principles
- describe the opportunities offered by entrepreneurship and the social impact of companies
- define the significance of self-management and peer management as part of a performance-responsible team and work community
- apply basic corporate communications and negotiation skills in practice
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
12.02.2024 - 08.03.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Jami Riihihuhta
- Petri Vähäkangas
Teacher in charge
Jami Riihihuhta
Groups
-
PRA224KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K24, Leppävaara
Learning outcomes
The student is able to:
- describe the key functions and processes of the business
- explain the types of companies and taxation principles
- describe the opportunities offered by entrepreneurship and the social impact of companies
- define the significance of self-management and peer management as part of a performance-responsible team and work community
- apply basic corporate communications and negotiation skills in practice
Grading scale
H-5
Enrollment
22.05.2023 - 28.05.2023
Timing
25.10.2023 - 17.12.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annukka Korvenranta
- Marjaana Salomaa
Teacher in charge
Annukka Korvenranta
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to:
- describe the characteristics and significance of the tourism sector in Finland
- name and explain key concepts and actors in the sector
- explain the key elements of a tourism service and product
- explain the forms of tourism and the reasons for travelling
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Enrollment
22.05.2023 - 28.05.2023
Timing
24.08.2023 - 10.10.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annukka Korvenranta
- Marjukka Turunen
Teacher in charge
Annukka Korvenranta
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to:
- describe the characteristics and significance of the tourism sector in Finland
- name and explain key concepts and actors in the sector
- explain the key elements of a tourism service and product
- explain the forms of tourism and the reasons for travelling
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
20.03.2024 - 19.05.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annukka Korvenranta
- Marjaana Salomaa
Teacher in charge
Marjaana Salomaa
Groups
-
PRA224KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K24, Leppävaara
Learning outcomes
The student is able to:
- describe the characteristics and significance of the tourism sector in Finland
- name and explain key concepts and actors in the sector
- explain the key elements of a tourism service and product
- explain the forms of tourism and the reasons for travelling
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
11.01.2024 - 03.03.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annukka Korvenranta
- Marjaana Salomaa
Teacher in charge
Marjaana Salomaa
Groups
-
PRA224KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K24, Leppävaara
Learning outcomes
The student is able to:
- describe the characteristics and significance of the tourism sector in Finland
- name and explain key concepts and actors in the sector
- explain the key elements of a tourism service and product
- explain the forms of tourism and the reasons for travelling
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Timing
01.08.2023 - 31.07.2024
Number of ECTS credits allocated
2 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Marjaana Salomaa
- Kaija Meriläinen
Teacher in charge
Kaija Meriläinen
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to
- plan their studies, taking into account prior learning and employment opportunities in the field
- understand the significance of internationality in the job market
- obtain information about opportunities for developing competences
- apply different learning techniques
- assess their personal well-being and its significance for their professional resilience
- assess their need for guidance and support
- identify and evaluate personal strengths and development needs
Grading scale
Approved/Failed
Further information
The learning outcomes are assessed by using level 1 of Laurea's common assessment criteria.
Timing
08.01.2024 - 31.12.2024
Number of ECTS credits allocated
2 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 45
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annukka Korvenranta
- Päivi Mantere
Teacher in charge
Annukka Korvenranta
Groups
-
PRA224KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K24, Leppävaara
Learning outcomes
The student is able to
- plan their studies, taking into account prior learning and employment opportunities in the field
- understand the significance of internationality in the job market
- obtain information about opportunities for developing competences
- apply different learning techniques
- assess their personal well-being and its significance for their professional resilience
- assess their need for guidance and support
- identify and evaluate personal strengths and development needs
Grading scale
Approved/Failed
Further information
The learning outcomes are assessed by using level 1 of Laurea's common assessment criteria.
Enrollment
05.02.2024 - 11.02.2024
Timing
21.03.2024 - 31.05.2024
Number of ECTS credits allocated
10 op
Virtual proportion
2.5 op
RDI proportion
10 op
Mode of delivery
75 % Contact teaching, 25 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Jami Riihihuhta
- Päivi Mantere
Teacher in charge
Päivi Mantere
Groups
-
PRA223KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K23, Leppävaara
Learning outcomes
The student is able to:
- plan and implement a service design project using co-creation methods
- organise work as a facilitator
- develop a service concept that enhances customer value, using future information
Grading scale
H-5
Enrollment
27.11.2023 - 05.01.2024
Timing
18.01.2024 - 31.03.2024
Number of ECTS credits allocated
10 op
Virtual proportion
2.5 op
RDI proportion
10 op
Mode of delivery
75 % Contact teaching, 25 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Jami Riihihuhta
- Päivi Mantere
Teacher in charge
Päivi Mantere
Groups
-
PRA223KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K23, Leppävaara
Learning outcomes
The student is able to:
- plan and implement a service design project using co-creation methods
- organise work as a facilitator
- develop a service concept that enhances customer value, using future information
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Enrollment
22.05.2023 - 28.09.2023
Timing
03.10.2023 - 21.11.2023
Number of ECTS credits allocated
5 op
RDI proportion
2 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Sini Temisevä
- Petri Vähäkangas
Teacher in charge
Sini Temisevä
Groups
-
PRA223KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K23, Leppävaara
Learning outcomes
The student is able to:
- define and explain the concept of future thinking
- describe the importance of collecting and utilising future information in developing a service enterprise
- describe the phases of the service design process
- name and explain co-creation methods
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Enrollment
27.11.2023 - 15.01.2024
Timing
22.01.2024 - 04.04.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Sini Temisevä
- Petri Vähäkangas
Teacher in charge
Sini Temisevä
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to:
- define and explain the concept of future thinking
- describe the importance of collecting and utilising future information in developing a service enterprise
- describe the phases of the service design process
- name and explain co-creation methods
Grading scale
H-5
Enrollment
22.05.2023 - 28.05.2023
Timing
25.10.2023 - 17.12.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annukka Korvenranta
- Monika Cseh
- Petri Vähäkangas
Teacher in charge
Annukka Korvenranta
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to
- plan and report on the progress of a project, taking different elements of project management into consideration and using basic project management tools
- write text that is based on research results, using reliable field-specific sources and referencing
- communicate in a goal-oriented way, taking the target group and needs into consideration
- utilise IT tools in project management and communication
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Further information
The learning outcomes are assessed by using level 1 of Laurea's common assessment criteria.
Enrollment
22.05.2023 - 28.05.2023
Timing
24.08.2023 - 15.10.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annukka Korvenranta
- Monika Cseh
- Petri Vähäkangas
Teacher in charge
Annukka Korvenranta
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to
- plan and report on the progress of a project, taking different elements of project management into consideration and using basic project management tools
- write text that is based on research results, using reliable field-specific sources and referencing
- communicate in a goal-oriented way, taking the target group and needs into consideration
- utilise IT tools in project management and communication
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Further information
The learning outcomes are assessed by using level 1 of Laurea's common assessment criteria.
Enrollment
27.11.2023 - 03.12.2023
Timing
20.03.2024 - 19.05.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annukka Korvenranta
- Monika Cseh
- Petri Vähäkangas
Teacher in charge
Annukka Korvenranta
Groups
-
PRA224KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K24, Leppävaara
Learning outcomes
The student is able to
- plan and report on the progress of a project, taking different elements of project management into consideration and using basic project management tools
- write text that is based on research results, using reliable field-specific sources and referencing
- communicate in a goal-oriented way, taking the target group and needs into consideration
- utilise IT tools in project management and communication
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Further information
The learning outcomes are assessed by using level 1 of Laurea's common assessment criteria.
Enrollment
27.11.2023 - 03.12.2023
Timing
17.01.2024 - 10.03.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annukka Korvenranta
- Monika Cseh
- Petri Vähäkangas
Teacher in charge
Annukka Korvenranta
Groups
-
PRA224KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K24, Leppävaara
Learning outcomes
The student is able to
- plan and report on the progress of a project, taking different elements of project management into consideration and using basic project management tools
- write text that is based on research results, using reliable field-specific sources and referencing
- communicate in a goal-oriented way, taking the target group and needs into consideration
- utilise IT tools in project management and communication
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Further information
The learning outcomes are assessed by using level 1 of Laurea's common assessment criteria.
Enrollment
22.05.2023 - 28.05.2023
Timing
23.08.2023 - 31.10.2023
Number of ECTS credits allocated
10 op
Virtual proportion
1 op
Mode of delivery
90 % Contact teaching, 10 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Tuula Kuivanen
- Henry Lybäck
- Anikó Lehtinen
Teacher in charge
Leila Jaakkola
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to
- describe the key characteristics of the food services sector
- define and explain the quality factors of customer-oriented food services
- practically apply the quality factors of customer-oriented service in dining room and kitchen operations
- take an interactive and workplace-oriented approach as a member of a multicultural work community
Grading scale
H-5
Enrollment
22.05.2023 - 28.05.2023
Timing
18.10.2023 - 22.12.2023
Number of ECTS credits allocated
10 op
Virtual proportion
1 op
Mode of delivery
90 % Contact teaching, 10 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Tuula Kuivanen
- Anikó Lehtinen
- Henry Lybäck
Teacher in charge
Leila Jaakkola
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to
- describe the key characteristics of the food services sector
- define and explain the quality factors of customer-oriented food services
- practically apply the quality factors of customer-oriented service in dining room and kitchen operations
- take an interactive and workplace-oriented approach as a member of a multicultural work community
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
10.01.2024 - 07.04.2024
Number of ECTS credits allocated
10 op
Virtual proportion
0.5 op
RDI proportion
4 op
Mode of delivery
95 % Contact teaching, 5 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Mervi Niemelä
- Mika Vitikka
- Henry Lybäck
- Taneli Kesäläinen
Teacher in charge
Leila Jaakkola
Groups
-
PRA224KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K24, Leppävaara
Learning outcomes
The student is able to
- describe the key characteristics of the food services sector
- define and explain the quality factors of customer-oriented food services
- practically apply the quality factors of customer-oriented service in dining room and kitchen operations
- take an interactive and workplace-oriented approach as a member of a multicultural work community
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
13.03.2024 - 02.06.2024
Number of ECTS credits allocated
10 op
Virtual proportion
0.5 op
Mode of delivery
95 % Contact teaching, 5 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Mervi Niemelä
- Mika Vitikka
- Henry Lybäck
- Taneli Kesäläinen
Teacher in charge
Leila Jaakkola
Groups
-
PRA224KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K24, Leppävaara
Learning outcomes
The student is able to
- describe the key characteristics of the food services sector
- define and explain the quality factors of customer-oriented food services
- practically apply the quality factors of customer-oriented service in dining room and kitchen operations
- take an interactive and workplace-oriented approach as a member of a multicultural work community
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
08.01.2024 - 22.03.2024
Number of ECTS credits allocated
10 op
RDI proportion
4 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Henry Lybäck
- Mika Vitikka
- Anikó Lehtinen
Teacher in charge
Henry Lybäck
Groups
-
PRA223KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K23, Leppävaara
Learning outcomes
The student is able to:
- plan and implement a customer-oriented, commercially viable service package
- analyse and develop service processes in the food and beverage sector
- provide customer-oriented services in a food services sector environment in practice
- take an interactive and workplace-oriented approach as a member of a multicultural work community
Grading scale
H-5
Enrollment
05.02.2024 - 11.02.2024
Timing
18.03.2024 - 31.05.2024
Number of ECTS credits allocated
10 op
RDI proportion
4 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Kati Pohjanmaa
- Henry Lybäck
- Anikó Lehtinen
Teacher in charge
Henry Lybäck
Groups
-
PRA223KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K23, Leppävaara
Learning outcomes
The student is able to:
- plan and implement a customer-oriented, commercially viable service package
- analyse and develop service processes in the food and beverage sector
- provide customer-oriented services in a food services sector environment in practice
- take an interactive and workplace-oriented approach as a member of a multicultural work community
Grading scale
H-5
Enrollment
22.05.2023 - 28.05.2023
Timing
01.08.2023 - 31.12.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Anikó Lehtinen
- Petri Vähäkangas
Teacher in charge
Anikó Lehtinen
Groups
-
PRA223KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K23, Leppävaara
Learning outcomes
The student is able to:
- name and explain key food and beverage concepts
- describe the significance of food and beverages as a whole in producing experiences
- design a commercial food and beverage offering for an experience in a customer-oriented manner
Grading scale
Approved/Failed
Enrollment
27.11.2023 - 03.12.2023
Timing
11.04.2024 - 30.05.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Anikó Lehtinen
- Petri Vähäkangas
Teacher in charge
Anikó Lehtinen
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to:
- name and explain key food and beverage concepts
- describe the significance of food and beverages as a whole in producing experiences
- design a commercial food and beverage offering for an experience in a customer-oriented manner
Grading scale
H-5
Enrollment
01.01.2000
Timing
14.08.2023 - 03.09.2023
Number of ECTS credits allocated
0 op
Unit
Laurea Leppävaara, tiko
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 200
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
- Liiketalouden koulutus (HLY2), Laurea yhteinen (Finnish)
- Turvallisuuden ja riskienhallinnan koulutus (HTA2), Laurea Leppävaara (Finnish)
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annika Kirkkomäki
Teacher in charge
Annika Kirkkomäki
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
-
HLA223SNLiiketalouden koulutus, taloushallinto ja rahoitus, päivätoteutus, S23, Leppävaara
-
HTA223SNTurvallisuuden ja riskienhallinnan koulutus, päivätoteutus, S23, Leppävaara
-
HTA223SAMTurvallisuuden ja riskienhallinnan koulutus, monimuotototeutus, S23, Leppävaara
Grading scale
Approved/Failed
Timing
08.01.2024 - 31.01.2024
Number of ECTS credits allocated
0 op
Unit
Laurea Leppävaara, service
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 340
Degree programmes
- Turvallisuuden ja riskienhallinnan koulutus (HTA2), Laurea Leppävaara (Finnish)
- Tietojenkäsittelyn koulutus, kyberturvallisuus (NKA2), Laurea Leppävaara (Finnish)
- Degree Programme in Business Information Technology, Developing Digital Services (NDA2), Laurea Leppävaara (in Finnish)
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
- Liiketalouden koulutus (HLA2), Laurea Leppävaara (Finnish)
Teachers
- Sirpa Mattila
- Annika Kirkkomäki
Teacher in charge
Annika Kirkkomäki
Groups
-
HLA224KA2Liiketalouden koulutus, digitaalinen markkinointi, monimuotototeutus, K24, Leppävaara
-
HLA224KALiiketalouden koulutus, henkilöstöjohtaminen, monimuotototeutus, K24, Leppävaara
-
HLA224KNLiiketalouden koulutus, päivätoteutus, K24, Leppävaara
-
PRA224KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K24, Leppävaara
-
HTA224KATurvallisuuden ja riskienhallinnan koulutus, monimuotototeutus, K24, Leppävaara
-
NKA224KATietojenkäsittelyn koulutus, kyberturvallisuus, monimuotototeutus, K24, Leppävaara
-
NDA224KATietojenkäsittelyn koulutus, digitaalisten palveluiden kehittäminen, monimuotototeutus, K24, Leppävaara
Grading scale
Approved/Failed
Enrollment
22.05.2023 - 28.08.2023
Timing
19.09.2023 - 15.12.2023
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annika Kirkkomäki
Teacher in charge
Annika Kirkkomäki
Groups
-
PRA223KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K23, Leppävaara
Learning outcomes
The student is able to
- communicate in Swedish both orally and in writing in the service field
- develop interaction skills in service-oriented work
- communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Further information
The study unit is compulsory for those whose language of education is Finnish. After passing the study unit the civil service language proficiency certificate will be registered in student’s records.
Enrollment
27.11.2023 - 18.12.2023
Timing
22.01.2024 - 31.05.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annika Kirkkomäki
Teacher in charge
Annika Kirkkomäki
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to
- communicate in Swedish both orally and in writing in the service field
- develop interaction skills in service-oriented work
- communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Further information
The study unit is compulsory for those whose language of education is Finnish. After passing the study unit the civil service language proficiency certificate will be registered in student’s records.
Enrollment
22.05.2023 - 28.05.2023
Timing
31.08.2023 - 02.11.2023
Number of ECTS credits allocated
5 op
Virtual proportion
4 op
Mode of delivery
20 % Contact teaching, 80 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Marjukka Turunen
- Kaija Meriläinen
Teacher in charge
Kaija Meriläinen
Groups
-
PRA223KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K23, Leppävaara
Learning outcomes
The student is able to:
- define the characteristics of a professionally produced event
- describe the key concepts of event production and the basic process
- correctly dimension the critical resources for organising an event (time, human and financial resources)
- communicate appropriately: modelling the production and communications plan and reporting professionally to both the production team and stakeholders
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
18.01.2024 - 18.03.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Marjukka Turunen
- Kaija Meriläinen
Teacher in charge
Kaija Meriläinen
Scheduling groups
- Koskee vain Avoimen AMK:n asiakkaita, tutkinto-opiskelija älä ilmoittaudu tähän pienryhmään, voit olla välittämättä tästä. 1 (Size: 5. Open UAS: 5.)
Groups
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Small groups
- Koskee vain Avoimen AMK:n asiakkaita, tutkinto-opiskelija älä ilmoittaudu tähän pienryhmään, voit olla välittämättä tästä. 1
Learning outcomes
The student is able to:
- define the characteristics of a professionally produced event
- describe the key concepts of event production and the basic process
- correctly dimension the critical resources for organising an event (time, human and financial resources)
- communicate appropriately: modelling the production and communications plan and reporting professionally to both the production team and stakeholders
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5