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Food Service Processes (10 cr)

Code: ML00BW67-3010

General information


Enrollment

19.05.2025 - 25.05.2025

Timing

01.08.2025 - 31.12.2025

Number of ECTS credits allocated

10 op

Mode of delivery

Contact teaching

Unit

Laurea Leppävaara, service

Campus

Laurea Leppävaara

Teaching languages

  • Finnish

Seats

20 - 40

Degree programmes

  • Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)

Teachers

  • Leila Jaakkola
  • Anikó Lehtinen
  • Henry Lybäck

Teacher in charge

Henry Lybäck

Groups

  • PRA224SN
    Ravintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S24, Leppävaara

Learning outcomes

The student is able to:
- plan and implement a customer-oriented, commercially viable service package
- analyse and develop service processes in the food and beverage sector
- provide customer-oriented services in a food services sector environment in practice
- take an interactive and workplace-oriented approach as a member of a multicultural work community

Grading scale

H-5