Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Palveluliiketoiminnan koulutus, monimuotototeutus, S24, Leppävaara
Palveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
Palveluliiketoiminnan koulutus, monimuotototeutus, S22, Leppävaara
Structure and timing plan by group
Palveluliiketoiminnan koulutus, monimuotototeutus, K22, Leppävaara
Enrollment
22.05.2023 - 30.11.2023
Timing
01.08.2023 - 31.12.2023
Number of ECTS credits allocated
0 op
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 120
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Kaija Meriläinen
Teacher in charge
Kaija Meriläinen
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
Learning outcomes
The student is able to
- apply the legislation concerning regulation of liquor licences in customer service
Content
Legislation concerning regulation of liquor licences
Grading scale
Approved/Failed
Further information
Student familiarizes him/herself with the legislation on liquor licences
Enrollment
22.05.2023 - 28.05.2023
Timing
01.08.2023 - 31.07.2024
Number of ECTS credits allocated
2 op
Virtual proportion
1 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Sini Temisevä
- Mika Vitikka
Teacher in charge
Sini Temisevä
Groups
-
MLA222SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S22, Leppävaara
Learning outcomes
The student is able to
- create a personal career plan
- look into employment opportunities and prerequisites for entrepreneurship in their own field
- build and utilize professional networks
- describe their own competence, apply for jobs in the field and understand the significance of social media in the job seeking process
- anticipate future trends in the job market and their likely impact on their career
- promote personal well-being
Grading scale
Approved/Failed
Further information
The learning outcomes are assessed by using level 1 of Laurea's common assessment criteria.
Enrollment
22.05.2023 - 28.05.2023
Timing
18.09.2023 - 05.12.2023
Number of ECTS credits allocated
5 op
Virtual proportion
3 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Mervi Niemelä
- Petri Vähäkangas
Teacher in charge
Mervi Niemelä
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
Learning outcomes
The student is able to:
- explain the nature of services as a part of customer experience
- describe the role of service offering to providing customer-oriented services
- define service quality factors
- collect market information and use it to understand consumer behaviour
Grading scale
H-5
Enrollment
22.05.2023 - 18.08.2023
Timing
25.08.2023 - 10.11.2023
Number of ECTS credits allocated
5 op
Virtual proportion
3 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Sini Temisevä
Teacher in charge
Sini Temisevä
Groups
-
MLA222SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S22, Leppävaara
Learning outcomes
The student is able to
- build and develop customer relationships
- manage customer relationships
Grading scale
H-5
Enrollment
01.01.2000
Timing
14.08.2023 - 03.09.2023
Number of ECTS credits allocated
0 op
Unit
Laurea Leppävaara, liko
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 250
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
- Turvallisuuden ja riskienhallinnan koulutus (HTA2), Laurea Leppävaara (Finnish)
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
- Liiketalouden koulutus (HLA2), Laurea Leppävaara (Finnish)
Teachers
- Sirpa Mattila
- Annika Kirkkomäki
Teacher in charge
Annika Kirkkomäki
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
-
HLA223SNLiiketalouden koulutus, taloushallinto ja rahoitus, päivätoteutus, S23, Leppävaara
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
-
HTA223SNTurvallisuuden ja riskienhallinnan koulutus, päivätoteutus, S23, Leppävaara
-
HTA223SAMTurvallisuuden ja riskienhallinnan koulutus, monimuotototeutus, S23, Leppävaara
Grading scale
Approved/Failed
Further information
At the beginning of their studies, all students who have English and/or Swedish qualifications on prior certificates required for studies at Laurea, or who have received previous instruction in English and/or Swedish take initial tests in these languages. The initial tests are the same for all fields of study and may only be taken once. Students who transfer between degrees within Laurea do not have to retake the test. The test is used to check the students' starting level before language studies begin. Students who fail the test must take preparatory studies in the language at the start of their studies. Having passed the preparatory studies, students obtain credits for inclusion in elective studies.
Enrollment
22.05.2023 - 28.05.2023
Timing
01.08.2023 - 31.12.2023
Number of ECTS credits allocated
15 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Sini Temisevä
- Mika Vitikka
Teacher in charge
Sini Temisevä
Groups
-
MLA222SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S22, Leppävaara
Learning outcomes
The student is able to
- evaluate his/her competencies and the requirements of working life
- develop and deepen his/her business competencies
- develop the business operations of an organization as a member of a professional team
- establish personal working life connections and act in networks
- evaluate his/her competencies and their development
- plan his/her study path and career
Grading scale
Approved/Failed
Enrollment
22.05.2023 - 28.05.2023
Timing
01.08.2023 - 31.12.2023
Number of ECTS credits allocated
0 op
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Tuula Kuivanen
- Mervi Niemelä
Teacher in charge
Tuula Kuivanen
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
Learning outcomes
The student is able to
- apply his/her knowledge in food hygiene in all parts of the self-supervision elements of the HACCP quality control system at a company
Content
- The law of food hygiene
- Self-supervision based on the principles of the HACCP concept (Hazard Analysis and Critical Control Points)
- Hygienic quality; hygiene quality of surfaces and food safety, hygienic working methods and personal hygiene
Grading scale
Approved/Failed
Further information
Student familiarizes him/herself with the law of food hygiene
Enrollment
27.11.2023 - 03.12.2023
Timing
15.03.2024 - 20.05.2024
Number of ECTS credits allocated
10 op
Virtual proportion
5 op
RDI proportion
3 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Jami Riihihuhta
- Petri Vähäkangas
Teacher in charge
Jami Riihihuhta
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
Learning outcomes
The student is able to:
- describe the stages of starting a business
- interpret contracts and laws related to business operations
- define the importance of financial management and use financial information in decision-making
- apply competitive methods in marketing
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Enrollment
22.05.2023 - 28.05.2023
Timing
01.08.2023 - 13.12.2023
Number of ECTS credits allocated
5 op
Virtual proportion
3 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Petri Vähäkangas
Teacher in charge
Petri Vähäkangas
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
Learning outcomes
The student is able to:
- describe the key functions and processes of the business
- explain the types of companies and taxation principles
- describe the opportunities offered by entrepreneurship and the social impact of companies
- define the significance of self-management and peer management as part of a performance-responsible team and work community
- apply basic corporate communications and negotiation skills in practice
Grading scale
Approved/Failed
Enrollment
22.05.2023 - 28.05.2023
Timing
01.08.2023 - 31.12.2023
Number of ECTS credits allocated
5 op
Virtual proportion
3 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Marjaana Salomaa
- Petri Miinalainen
Teacher in charge
Marjaana Salomaa
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
Learning outcomes
The student is able to:
- describe the characteristics and significance of the tourism sector in Finland
- name and explain key concepts and actors in the sector
- explain the key elements of a tourism service and product
- explain the forms of tourism and the reasons for travelling
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
15.01.2024 - 26.04.2024
Number of ECTS credits allocated
1 op
Virtual proportion
0.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Mervi Niemelä
Teacher in charge
Mervi Niemelä
Groups
-
MLA222KAPalveluliiketoiminnan koulutus, monimuotototeutus, K22, Leppävaara
Learning outcomes
The student is able to
- continuously develop their competences
- look into further study opportunities
- describe their own competence and build a professional profile for the job market
- make good use of different employment opportunities
- understand the key labour legislation principles in their field and comply with them
- promote their well-being at work in order to cope with the workload
Grading scale
Approved/Failed
Further information
The learning outcomes are assessed by using level 1 of Laurea's common assessment criteria.
Timing
16.01.2024 - 10.12.2024
Number of ECTS credits allocated
15 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 80
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Annukka Korvenranta
- Marjaana Salomaa
- Petri Miinalainen
- Mervi Niemelä
- Marjukka Turunen
- Miia Vakkuri
- Päivi Mantere
Teacher in charge
Mervi Niemelä
Groups
-
MLA221KAPalveluliiketoiminnan koulutus, monimuotototeutus, K21, Leppävaara
-
MSA221KNPalveluelämysten tuottaminen ja kehittäminen, päivätoteutus, K21, Leppävaara
-
MSA222SNPalveluelämysten tuottaminen ja kehittäminen, päivätoteutus, S22, Leppävaara
-
MLA221KA2Palveluliiketoiminnan koulutus, monimuotototeutus, K21, Leppävaara, ryhmä 2
-
MLA222KAPalveluliiketoiminnan koulutus, monimuotototeutus, K22, Leppävaara
-
MSA221SNPalveluelämysten tuottaminen ja kehittäminen, päivätoteutus, S21, Leppävaara
-
MLA222SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S22, Leppävaara
-
MSA220SNPalveluelämysten tuottaminen ja kehittäminen, päivätoteutus, S20, Leppävaara
-
MSA222KNPalveluelämysten tuottaminen ja kehittäminen, päivätoteutus, K22, Leppävaara
Learning outcomes
The student is able to
- present justified suggestions for development in relation to working life
- conceptualize phenomena related to working life based on research results
- use appropriate research and development methods in order to produce new knowledge
- act in development projects cooperatively and in a responsible manner with working life and other partners
- evaluate personal activities and solutions critically
- understand concepts in an extensive scale and present topics logically with justification
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Further information
Thesis is graded by using the assessment criteria described in the thesis guidelines.
Timing
01.08.2023 - 31.07.2024
Number of ECTS credits allocated
2 op
Virtual proportion
1 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Sini Temisevä
- Mika Vitikka
Teacher in charge
Sini Temisevä
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
Learning outcomes
The student is able to
- plan their studies, taking into account prior learning and employment opportunities in the field
- understand the significance of internationality in the job market
- obtain information about opportunities for developing competences
- apply different learning techniques
- assess their personal well-being and its significance for their professional resilience
- assess their need for guidance and support
- identify and evaluate personal strengths and development needs
Grading scale
Approved/Failed
Further information
The learning outcomes are assessed by using level 1 of Laurea's common assessment criteria.
Enrollment
22.05.2023 - 28.05.2023
Timing
01.08.2023 - 31.12.2023
Number of ECTS credits allocated
10 op
Virtual proportion
8 op
RDI proportion
10 op
Mode of delivery
20 % Contact teaching, 80 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Marjukka Turunen
- Petri Vähäkangas
Teacher in charge
Marjukka Turunen
Groups
-
MLA222KAPalveluliiketoiminnan koulutus, monimuotototeutus, K22, Leppävaara
Learning outcomes
The student is able to
- carry out an innovation project applying the newest existing knowledge and service innovation and design methods
- work in multisectoral projects
- apply creative problem-solving and develop working methods
Grading scale
H-5
Enrollment
27.11.2023 - 05.01.2024
Timing
12.01.2024 - 27.03.2024
Number of ECTS credits allocated
10 op
Virtual proportion
5 op
RDI proportion
5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Sini Temisevä
- Päivi Mantere
Scheduling groups
- Koskee vain Avoimen AMK:n asiakkaita, tutkinto-opiskelija älä ilmoittaudu tähän pienryhmään, voit olla välittämättä tästä. 1 (Size: 10. Open UAS: 10.)
Groups
-
MLA222SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S22, Leppävaara
Small groups
- Koskee vain Avoimen AMK:n asiakkaita, tutkinto-opiskelija älä ilmoittaudu tähän pienryhmään, voit olla välittämättä tästä. 1
Learning outcomes
The student is able to
- carry out an innovation project applying the newest existing knowledge and service innovation and design methods
- work in multisectoral projects
- apply creative problem-solving and develop working methods
Grading scale
H-5
Enrollment
27.11.2023 - 12.01.2024
Timing
19.01.2024 - 08.04.2024
Number of ECTS credits allocated
5 op
Virtual proportion
2.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Sini Temisevä
- Marjukka Turunen
Teacher in charge
Sini Temisevä
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
Learning outcomes
The student is able to:
- define and explain the concept of future thinking
- describe the importance of collecting and utilising future information in developing a service enterprise
- describe the phases of the service design process
- name and explain co-creation methods
Grading scale
H-5
Enrollment
22.05.2023 - 18.08.2023
Timing
25.08.2023 - 10.11.2023
Number of ECTS credits allocated
10 op
Virtual proportion
5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Anne Turunen
- Kati Pohjanmaa
Teacher in charge
Anne Turunen
Groups
-
MLA222SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S22, Leppävaara
Learning outcomes
The student is able to
- identify the key duties of superiors
- interpret the field of HR management as a whole
- assess and develop service processes as part of service business
Grading scale
H-5
Enrollment
22.05.2023 - 03.12.2023
Timing
18.08.2023 - 03.12.2023
Number of ECTS credits allocated
5 op
Virtual proportion
4 op
Mode of delivery
20 % Contact teaching, 80 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Annukka Korvenranta
- Monika Cseh
- Petri Vähäkangas
Teacher in charge
Annukka Korvenranta
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
Learning outcomes
The student is able to
- plan and report on the progress of a project, taking different elements of project management into consideration and using basic project management tools
- write text that is based on research results, using reliable field-specific sources and referencing
- communicate in a goal-oriented way, taking the target group and needs into consideration
- utilise IT tools in project management and communication
Grading scale
H-5
Further information
The learning outcomes are assessed by using level 1 of Laurea's common assessment criteria.
Enrollment
22.05.2023 - 28.05.2023
Timing
11.09.2023 - 22.12.2023
Number of ECTS credits allocated
10 op
Virtual proportion
10 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Leila Jaakkola
- Mervi Niemelä
Teacher in charge
Leila Jaakkola
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
Learning outcomes
The student is able to
- describe the key characteristics of the food services sector
- define and explain the quality factors of customer-oriented food services
- practically apply the quality factors of customer-oriented service in dining room and kitchen operations
- take an interactive and workplace-oriented approach as a member of a multicultural work community
Grading scale
H-5
Enrollment
27.11.2023 - 03.12.2023
Timing
01.01.2024 - 31.07.2024
Number of ECTS credits allocated
5 op
Virtual proportion
2.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Anikó Lehtinen
- Petri Vähäkangas
Teacher in charge
Anikó Lehtinen
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
Learning outcomes
The student is able to:
- name and explain key food and beverage concepts
- describe the significance of food and beverages as a whole in producing experiences
- design a commercial food and beverage offering for an experience in a customer-oriented manner
Grading scale
H-5
Enrollment
01.01.2000
Timing
14.08.2023 - 03.09.2023
Number of ECTS credits allocated
0 op
Unit
Laurea Leppävaara, tiko
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 200
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
- Liiketalouden koulutus (HLY2), Laurea yhteinen (Finnish)
- Turvallisuuden ja riskienhallinnan koulutus (HTA2), Laurea Leppävaara (Finnish)
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annika Kirkkomäki
Teacher in charge
Annika Kirkkomäki
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
-
PRA223SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S23, Leppävaara
-
HLA223SNLiiketalouden koulutus, taloushallinto ja rahoitus, päivätoteutus, S23, Leppävaara
-
HTA223SNTurvallisuuden ja riskienhallinnan koulutus, päivätoteutus, S23, Leppävaara
-
HTA223SAMTurvallisuuden ja riskienhallinnan koulutus, monimuotototeutus, S23, Leppävaara
Grading scale
Approved/Failed
Enrollment
27.11.2023 - 18.12.2023
Timing
15.01.2024 - 31.07.2024
Number of ECTS credits allocated
5 op
Virtual proportion
2.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- roo.sv
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Annika Kirkkomäki
Teacher in charge
Annika Kirkkomäki
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
Learning outcomes
The student is able to
- communicate in Swedish both orally and in writing in the service field
- develop interaction skills in service-oriented work
- communicate in Swedish at least at the skill level B 1.2. of the European Framework and pass the civil service language proficiency certificate in oral and written Swedish with a Good or Satisfactory grade
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Further information
The study unit is compulsory for those whose language of education is Finnish. After passing the study unit the civil service language proficiency certificate will be registered in student’s records.
Enrollment
27.11.2023 - 03.12.2023
Timing
19.01.2024 - 31.05.2024
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, service
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Heidi Vähänikkilä
- Kaija Meriläinen
Teacher in charge
Kaija Meriläinen
Scheduling groups
- Koskee vain Avoimen AMK:n asiakkaita, tutkinto-opiskelija älä ilmoittaudu tähän pienryhmään, voit olla välittämättä tästä. 1 (Size: 5. Open UAS: 5.)
Groups
-
MLA223SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S23, Leppävaara
Small groups
- Koskee vain Avoimen AMK:n asiakkaita, tutkinto-opiskelija älä ilmoittaudu tähän pienryhmään, voit olla välittämättä tästä. 1
Learning outcomes
The student is able to:
- define the characteristics of a professionally produced event
- describe the key concepts of event production and the basic process
- correctly dimension the critical resources for organising an event (time, human and financial resources)
- communicate appropriately: modelling the production and communications plan and reporting professionally to both the production team and stakeholders
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Enrollment
22.05.2023 - 18.06.2023
Timing
07.09.2023 - 26.11.2023
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
Mode of delivery
Distance learning
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
80 - 120
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
- Liiketalouden koulutus (HLY2), Laurea yhteinen (Finnish)
- Kauneudenhoito- ja kosmetiikka-alan koulutus (PKV2), Laurea Tikkurila (Finnish)
- Turvallisuuden ja riskienhallinnan koulutus (HTA2), Laurea Leppävaara (Finnish)
- Tietojenkäsittelyn koulutus, kyberturvallisuus (NKA2), Laurea Leppävaara (Finnish)
- Degree Programme in Business Information Technology, Developing Digital Services (NDY2), Laurea Yhteinen (in Finnish)
- Liiketalouden koulutus, projektijohtaminen (HLBV), Laurea yhteinen
- Tietojenkäsittelyn koulutus (NTY2), Laurea yhteinen (Finnish)
Teachers
- Anne Turunen
- Laura Salmi
Teacher in charge
Laura Salmi
Learning outcomes
The student is able to
- critically assess research-based knowledge
- select appropriate research and development methods for their research or development work and justify their choices
- collect empirical data and analyse it
- interpret the results of research and development work and draw conclusions based on them
- assess the ethics and reliability of research and development work
- communicate in situations required for research and development work and to produce a research text
Grading scale
H-5
Further information
The learning outcomes are assessed by using level 2 of Laurea's common assessment criteria.
Enrollment
22.05.2023 - 08.06.2023
Timing
01.08.2023 - 31.12.2023
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
Mode of delivery
Distance learning
Unit
Korkeakouluyksikkö D, Verkkokampus, liko
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
80 - 120
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
- Liiketalouden koulutus (HLY2), Laurea yhteinen (Finnish)
- Kauneudenhoito- ja kosmetiikka-alan koulutus (PKV2), Laurea Tikkurila (Finnish)
- Turvallisuuden ja riskienhallinnan koulutus (HTA2), Laurea Leppävaara (Finnish)
- Tietojenkäsittelyn koulutus, kyberturvallisuus (NKA2), Laurea Leppävaara (Finnish)
- Degree Programme in Business Information Technology, Developing Digital Services (NDY2), Laurea Yhteinen (in Finnish)
- Liiketalouden koulutus, projektijohtaminen (HLBV), Laurea yhteinen
- Tietojenkäsittelyn koulutus (NTY2), Laurea yhteinen (Finnish)
Teachers
- Riikka Harju
- Kaarina Murtola
Teacher in charge
Kaarina Murtola
Learning outcomes
The student is able to
- critically assess research-based knowledge
- select appropriate research and development methods for their research or development work and justify their choices
- collect empirical data and analyse it
- interpret the results of research and development work and draw conclusions based on them
- assess the ethics and reliability of research and development work
- communicate in situations required for research and development work and to produce a research text
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Further information
The learning outcomes are assessed by using level 2 of Laurea's common assessment criteria.
Enrollment
11.09.2023 - 17.09.2023
Timing
01.10.2023 - 31.12.2023
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
Mode of delivery
Distance learning
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
80 - 120
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
- Liiketalouden koulutus (HLY2), Laurea yhteinen (Finnish)
- Kauneudenhoito- ja kosmetiikka-alan koulutus (PKV2), Laurea Tikkurila (Finnish)
- Turvallisuuden ja riskienhallinnan koulutus (HTA2), Laurea Leppävaara (Finnish)
- Tietojenkäsittelyn koulutus, kyberturvallisuus (NKA2), Laurea Leppävaara (Finnish)
- Degree Programme in Business Information Technology, Developing Digital Services (NDY2), Laurea Yhteinen (in Finnish)
- Liiketalouden koulutus, projektijohtaminen (HLBV), Laurea yhteinen
- Tietojenkäsittelyn koulutus (NTY2), Laurea yhteinen (Finnish)
Teachers
- Jyri Rajamäki
Teacher in charge
Jyri Rajamäki
Learning outcomes
The student is able to
- critically assess research-based knowledge
- select appropriate research and development methods for their research or development work and justify their choices
- collect empirical data and analyse it
- interpret the results of research and development work and draw conclusions based on them
- assess the ethics and reliability of research and development work
- communicate in situations required for research and development work and to produce a research text
Teaching methods
- Virtual studies, frequent virtual learning, and assignments
- There are no compulsory assignments and a student is responsible for his/her studies
- Module-based offering with clear deadlines
- The target is to prepare a student for the thesis process
Learning materials and recommended literature
- No predefined learning material
- Learning material is published in each study module
Alternative completion methods of implementation
According to the degree regulations “all students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the module or study unit or another person designated by the director of the UAS unit. The assessment is carried out according to the same criteria and grading scale as that adopted for the corresponding study unit.” For further information visit the student intranet.
Important dates
- Study unit starts on week 40
- Study unit ends on week 51
- Detailed schedule is released at the beginning of the study unit
- NOTE: There can be scheduling changes
Students workload
- 5 cr / 137,5 hours
Content and scheduling
- Module-0: Introduction to the study unit (week 40)
- Module-1: Importance of Research and Development (weeks 41-42)
- Module-2: Research and Development Topic (weeks 43-44)
- Module-3: Research and Development Strategies (weeks 45-46)
- Module-4: Research and Development Methods (weeks 47-48)
- Module-5: Research and Development Ethics (week 49)
- Module-6: Conclusion and Research & Development Plan (weeks 50-51)
Further information for students
This study unit is an online implementation in the Canvas learning environment for students of business administration, ICT, security and service fields. Priority is given to online and multi-format students, as well as P2P students.
Grading scale
H-5
Evaluation methods and criteria
- Students collect the points from different learning activities
- Tasks: essays, multiple-choice questions, drills
- Assignments contain detailed assessment criteria
In this study unit the assessing of the competences will be done by using the criteria set for requirement level II.
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
To achieve grade 5 student must be able to
- analyse the acquired information, draw conclusions and combine theoretical knowledge with experiential knowledge
To achieve grade 3 student must be able to
- critically evaluate information and justify their actions with science-based knowledge
To achieve grade 1 (or pass) student must be able to
- use professional concepts in a consistent manner and demonstrate his/her familiarity with the knowledge basis
- report and communicate in a professional manner
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
To achieve grade 5 student must be able to
- evaluate the applicability of produced knowledge, skill or idea to other contexts as well as their impact
- anticipate needs of customers and/or co-operation partners
To achieve grade 3 student must be able to
- propose creative solutions at work
- promote professional co-operation and enhance customer and partner relationships
To achieve grade 1 (or pass) student must be able to
- act independently taking into account the operating environment
- take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
To achieve grade 5 student must be able to
- evaluate and develop the team’s entrepreneurial and responsible approach to work
- evaluate the possibilities for utilising competence and plan his/her personal development and development of the team
To achieve grade 3 student must be able to
- act in a manner that promotes the team’s entrepreneurial and responsible approach to work
- describe the development of his/her competence in relation to the learning outcomes
To achieve grade 1 (or pass) student must be able to
- describe the significance of his/her actions for successful co-operation
- describe his/her competence in relation to the learning outcomes
All staff and students of Laurea are expected to adhere to good scientific practices, which includes appropriate referencing. Familiarise yourself with the practices and, if needed, ask for more information. All study assignments are to be done as individual work unless otherwise instructed. Urkund is used when assignments are checked.
Further information
The learning outcomes are assessed by using level 2 of Laurea's common assessment criteria.
Enrollment
27.11.2023 - 03.12.2023
Timing
22.01.2024 - 31.07.2024
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
Mode of delivery
Distance learning
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
80 - 120
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
- Liiketalouden koulutus (HLY2), Laurea yhteinen (Finnish)
- Kauneudenhoito- ja kosmetiikka-alan koulutus (PKV2), Laurea Tikkurila (Finnish)
- Turvallisuuden ja riskienhallinnan koulutus (HTA2), Laurea Leppävaara (Finnish)
- Tietojenkäsittelyn koulutus, kyberturvallisuus (NKA2), Laurea Leppävaara (Finnish)
- Degree Programme in Business Information Technology, Developing Digital Services (NDY2), Laurea Yhteinen (in Finnish)
- Liiketalouden koulutus, projektijohtaminen (HLBV), Laurea yhteinen
- Tietojenkäsittelyn koulutus (NTY2), Laurea yhteinen (Finnish)
Teachers
- Riikka Harju
- Kaarina Murtola
Teacher in charge
Riikka Harju
Learning outcomes
The student is able to
- critically assess research-based knowledge
- select appropriate research and development methods for their research or development work and justify their choices
- collect empirical data and analyse it
- interpret the results of research and development work and draw conclusions based on them
- assess the ethics and reliability of research and development work
- communicate in situations required for research and development work and to produce a research text
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Further information
The learning outcomes are assessed by using level 2 of Laurea's common assessment criteria.
Enrollment
27.11.2023 - 03.12.2023
Timing
17.01.2024 - 03.04.2024
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
Mode of delivery
Distance learning
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
80 - 125
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
- Liiketalouden koulutus (HLY2), Laurea yhteinen (Finnish)
- Kauneudenhoito- ja kosmetiikka-alan koulutus (PKV2), Laurea Tikkurila (Finnish)
- Turvallisuuden ja riskienhallinnan koulutus (HTA2), Laurea Leppävaara (Finnish)
- Tietojenkäsittelyn koulutus, kyberturvallisuus (NKA2), Laurea Leppävaara (Finnish)
- Degree Programme in Business Information Technology, Developing Digital Services (NDY2), Laurea Yhteinen (in Finnish)
- Liiketalouden koulutus, projektijohtaminen (HLBV), Laurea yhteinen
- Tietojenkäsittelyn koulutus (NTY2), Laurea yhteinen (Finnish)
Teachers
- Juha Putkonen
- Eveliina Hytönen
Teacher in charge
Juha Putkonen
Learning outcomes
The student is able to
- critically assess research-based knowledge
- select appropriate research and development methods for their research or development work and justify their choices
- collect empirical data and analyse it
- interpret the results of research and development work and draw conclusions based on them
- assess the ethics and reliability of research and development work
- communicate in situations required for research and development work and to produce a research text
Grading scale
H-5
Further information
The learning outcomes are assessed by using level 2 of Laurea's common assessment criteria.
Enrollment
05.02.2024 - 11.02.2024
Timing
01.03.2024 - 31.07.2024
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
Mode of delivery
Distance learning
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
80 - 120
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
- Liiketalouden koulutus (HLY2), Laurea yhteinen (Finnish)
- Kauneudenhoito- ja kosmetiikka-alan koulutus (PKV2), Laurea Tikkurila (Finnish)
- Turvallisuuden ja riskienhallinnan koulutus (HTA2), Laurea Leppävaara (Finnish)
- Tietojenkäsittelyn koulutus, kyberturvallisuus (NKA2), Laurea Leppävaara (Finnish)
- Degree Programme in Business Information Technology, Developing Digital Services (NDY2), Laurea Yhteinen (in Finnish)
- Liiketalouden koulutus, projektijohtaminen (HLBV), Laurea yhteinen
- Tietojenkäsittelyn koulutus (NTY2), Laurea yhteinen (Finnish)
Teachers
- Kaarina Murtola
- Teppo Leppälahti
Teacher in charge
Kaarina Murtola
Learning outcomes
The student is able to
- critically assess research-based knowledge
- select appropriate research and development methods for their research or development work and justify their choices
- collect empirical data and analyse it
- interpret the results of research and development work and draw conclusions based on them
- assess the ethics and reliability of research and development work
- communicate in situations required for research and development work and to produce a research text
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Further information
The learning outcomes are assessed by using level 2 of Laurea's common assessment criteria.
Enrollment
01.04.2024 - 07.04.2024
Timing
01.05.2024 - 31.08.2024
Number of ECTS credits allocated
5 op
Virtual proportion
5 op
Mode of delivery
Distance learning
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
80 - 120
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
- Liiketalouden koulutus (HLY2), Laurea yhteinen (Finnish)
- Kauneudenhoito- ja kosmetiikka-alan koulutus (PKV2), Laurea Tikkurila (Finnish)
- Turvallisuuden ja riskienhallinnan koulutus (HTA2), Laurea Leppävaara (Finnish)
- Tietojenkäsittelyn koulutus, kyberturvallisuus (NKA2), Laurea Leppävaara (Finnish)
- Degree Programme in Business Information Technology, Developing Digital Services (NDY2), Laurea Yhteinen (in Finnish)
- Liiketalouden koulutus, projektijohtaminen (HLBV), Laurea yhteinen
- Tietojenkäsittelyn koulutus (NTY2), Laurea yhteinen (Finnish)
Teachers
- Tarja Kantola
- Anja Mertanen
Teacher in charge
Tarja Kantola
Learning outcomes
The student is able to
- critically assess research-based knowledge
- select appropriate research and development methods for their research or development work and justify their choices
- collect empirical data and analyse it
- interpret the results of research and development work and draw conclusions based on them
- assess the ethics and reliability of research and development work
- communicate in situations required for research and development work and to produce a research text
Grading scale
H-5
Further information
The learning outcomes are assessed by using level 2 of Laurea's common assessment criteria.