Study Guide

Learning outcomes

The student is able to
- describe the different economic, social and ecological factors and megatrends affecting the global economy*
- explain the structure of the economy and the different economic policies in a global framework
- describe the history and drivers of international trade
- identify international actors in the global economy

*The verb 'recognize' has been replaced effective 1st of August 2024.

Grading scale

H-5

Learning outcomes

The student is able to
- describe the opportunities, operators and networks in the business environment*
- define the functions, processes and IT systems of an organization
- define the core and supporting processes of an organization
- apply the concept of value chain and customer driven value creation in process development
- assess the financial and operational performance of logistics as part of the supply chain management

*The verb 'recognize' has been replaced effective 1st of August 2024.

Teaching methods

The study unit is based on
- text and video material in Canvas
- quizzes and discussions of the topics addressed
- weekly non-mandatory online sessions in Zoom to reflect and share experiences
- some slightly larger assignments carried along the course to apply the knowledge acquired
- visiting experts
- optionally some other learning experiments like business simulations

Learning materials and recommended literature

The learning material is mainly videos from public sources like YouTube. There is a variety of topics and it is not possible to give a single textbook. Some references are given during the course.

Alternative completion methods of implementation

To recognize your prior learning you need to follow the genaral recognition process. Students with experience are, however, recommended not to try to recognize it to skip the course but join the course and share their experience with others. Some assignments can be waived for experienced students case by case.

Co-operation with working life and/or RDI

Industry experts are invited to talk about their field whenever available and suitable for the course content.
There may even be some short projects with partners depending on their availability but in general this course does not have major teamwork.

Important dates

The detailed course schedule will be published in Canvas some days prior to the start of the course. Participation in the opening session is highly recommended to get a better overview of the course and the assignments. However, it is not mandatory as typically in campus courses. The sessions are recorded when possible but for potential technical issues this cannot be guaranteed.

Forms of internationality

The course will be offered in English because most of the students are international.

Students workload

The course requires constant steady participation and progress to avoid overload at the end. Pass criteria is intentionally low but to get the most of the course content, interest in the topics and self-motivation to learn beyond the requirements is critical.

Content and scheduling

The main modules of the course are:
1. Orientation
2. Introduction to Business Analysis and Business IT
3. What is Business (strategy, value creation, organization, applications, data etc)?
4. Entrerprise Architecture
5. ITIL and DevOps concepts
6. Business Process Management
7. Supply Chain Management basics

Further information for students

The course is designed and offered for students starting their degree program, or those who have failed the course. earlier. The course is somewhat an introduction to the program, covering business management in a general level but having an eye on IT.

Grading scale

H-5

Evaluation methods and criteria

The course assessment is based on points acquired in the quizzes and assignments, and active participation, according to the schedule given in Canvas.

To pass this 10 cr course you need to pass the initial quiz and pass each of the main modules. Each module has a certain weight against the final grade. The module consists of theory (assessed by quizzes) and practise (other assignments including discussions).

Learning outcomes

The student is able to
- use the fundamental syntax and building blocks of the given programming language
- plan, implement and test small-scale programs with the given programing language

Teaching methods

This is a self study course in web. The student enrolls to the course in Viope-learning platform using HAKA-credentials
The course can be found using the name:
R0414-NEWUI Programming with C 2024
Viope can be reached at: https://vw4.viope.com/login?org=laurea
After completing the course in Viope, the student will apply for a grade using the form below:
https://elomake.laurea.fi/lomakkeet/20370/lomakkeet.html
Students are responsible for monitoring their progress in Viope using the statistics page. Before applying for the grade, make sure required number of tasks are completed.

Location and time

Student completes the course independently using Viope-learning platform.

Learning materials and recommended literature

Course material can be found in Viope-learning environment.

Students workload

Student completes the course independently using Viope-learning platform. It is good to reserve enough time to do the programming assignments.

Further information for students

Student should have completed Basics of programming or have equivalent skills before attending the course. Enrollments will be confirmed monthly. Student can start the course in Viope before the confirmation.

Grading scale

Approved/Failed

Evaluation methods and criteria

Evaluation is based on programming assignments given in Viope-platform. Course will be graded as Approved/failed.

Students are responsible for monitoring their progress in Viope using the statistics page. Before applying for the grade, make sure required number of tasks are completed.

To pass the course the student has to:
- Complete 100% of the multiple choice tests, out of which at least 70% has to be correct
- Complete atleast 75% of the programming tasks

Learning outcomes

The student is able to
- design and implement web sites using fundamental web development tools and techniques
- design, create, and publish www content
- design and implement web site layouts according to customer needs
- evaluate web site development needs

Teaching methods

Conducted using Zoom live and / recorded session

Structure of the World Wide Web
Planning of the site:
contents (manuscript for a web site)
the graphic appearance
the technical structure
Realisation of the site:
basics for html language
CSS style definition
Utilising of Front-End frameworks (f.ex. Bootstrap)
acquisition process of the domain hosting services
transfer of the site to the server (ftp)

17.10.2023 15.00 - 17.00 External room : Zoom
25.10.2023 16.00 - 17.45 External room : Zoom
08.11.2023 16.00 - 17.45 External room : Zoom
15.11.2023 16.00 - 17.45 External room : Zoom
22.11.2023 16.00 - 17.45 External room : Zoom
29.11.2023 16.00 - 17.45 External room : Zoom

Location and time

17.10.2023 15.00 - 17.00 External room : Zoom
25.10.2023 16.00 - 17.45 External room : Zoom
08.11.2023 16.00 - 17.45 External room : Zoom
15.11.2023 16.00 - 17.45 External room : Zoom
22.11.2023 16.00 - 17.45 External room : Zoom
29.11.2023 16.00 - 17.45 External room : Zoom

Alternative completion methods of implementation

According to the degree regulations “all students are entitled to demonstrate their competence. The
recognition and accreditation of prior competence is initiated by the students themselves. The
competence is recognised and accredited by the teacher responsible for the module or study unit or
another person designated by the director of the UAS unit. The assessment is carried out according to the
same criteria and grading scale as that adopted for the corresponding study unit.”

Co-operation with working life and/or RDI

No Co-operation with working life and/or RDI

Content and scheduling

Structure of the World Wide Web
Planning of the site:
contents (manuscript for a web site)
the graphic appearance
the technical structure
Realisation of the site:
basics for html language
CSS style definition
Utilising of Front-End frameworks (f.ex. Bootstrap)
acquisition process of the domain hosting services
transfer of the site to the server (ftp)

Further information for students

According to the degree regulations (section 18) “students must be present in the first contact session or
notify their teacher in charge if they cannot attend. If they fail to notify the teacher of their absence in the
first contact session, their enrolment will be rejected. Another student in the queue may be enrolled in the
study unit in the place of the absent student.” (Laurea degree regulations) In the case of online studies
the lecturer can also specify some other way than participation on an online meeting what is required
from the student so that he/she verifies his/her attendance on the study unit (Decision by the vice
president, education 7/2019)

Grading scale

Approved/Failed

Evaluation methods and criteria

Grade 0-5
1-2
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
- use essential professional concepts when explaining various work practices and situations
- search for information in different sources
- report
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
- work under guidance using the skills and methods learned
- interact with customers and/or cooperation partners
- receive guidance
GROUP WORK, MANAGEMENT AND RESPONSIBILITY
- work as a member of a team
- plan the progress of his/her work and use of time under guidance
- work safely and in accordance with the professional code of conduct
- follow the provided instructions and rules

3-4
PROFESSIONAL DATABASE, INFORMATION SEARCH AND REPORTING
- use professional concepts in a consistent manner when explaining various work practices and situations
- gather information and use his/her knowledge basis
- report in the agreed manner

PROFESSIONAL ACTIVITIES AND DEVELOPMENT OF WORKING LIFE
- work using the skills and methods learned
- engage in professional interaction with customers and/or co-operation partners and identify their needs
- take part in guidance and utilise it

GROUP WORK, MANAGEMENT AND RESPONSIBILITY
- engage in goal-oriented work in a team
- plan and manage the progress of his/her work and use of time
- detect safety-related risks
- justify this/her actions in accordance with the professional code of conduct

5
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
- use professional concepts Extensively
- compare and choose relevant information
- report and communicate in a professional manner

PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
- work independently, using the skills and methods learned
- take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
- anticipate his/her need for guidance

TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
- promote the team’s work and team spirit
- manage his/her time appropriately, completing the agreed tasks at the required quality level
- work responsibly, applying the skills and methods learned plan and evaluate their work, taking safety and/or ethical aspects into consideration

Learning outcomes

The student is able to:
- speak and understand Finnish in very basic and familiar everyday situations
- find information in very short texts and write simple messages
- use some of the basic grammar structures
- become familiar with Finnish cultural manners and customs
- reach the target level of A1.1 in the Common European Framework of Reference for Languages

Teaching methods

The course will have lessons in Zoom during the semester. It's aiming at basic knowledge of Finnish grammar and vocabulary to guarantee that the students will be able to speak and understand Finnish in very basic everyday situations. The target level is A1.1. in the Common European Framework of Refrence for Languages. NOTICE! THE STUDENTS HAVE TO BE PRESENT AT THE 1ST SESSION OR INFORM THE TEACHER IN ADVANCE ON THEIR ABSENCE. Otherwise they may loose their place at the course.

Location and time

Online in Zoom. NOTICE! THE STUDENTS HAVE TO BE PRESENT AT THE 1ST SESSION OR INFORM THE TEACHER IN ADVANCE ON THEIR ABSENCE. Otherwise they may loose their place at the course.

Learning materials and recommended literature

Teacher's material (about 35 pages).

Students workload

According to Laurea mathematics, 5 credits requires a workload of 135 hours. About 50 of them will be used for weekly lessons in classroom. Homework and home studies will take the rest of the hours, however, it may vary depending on students' personal activeness, skills and goals.

Content and scheduling

Basic grammar (verb conjugation, endings, questions, possessive etc), vocabulary (related to food, accomodation, studying, describing a person, family, hobbies, numbers, telling the time, weekdays, months, weather, etc.), cultural issues (facts, customs, habits in Finland), oral exercises (buying a ticket, paying at the cashier, discussing different issues, personal questions etc.).

Further information for students

No prerequisites required.
Required attendance: 80 % of lessons unless otherwise agreed.

Grading scale

H-5

Evaluation methods and criteria

The target level is A1.1. in the Common European Framework of Refrence for Languages.
Final grade will consist of the following:
1. Written exam at the end of the course
2. Oral exam at the end of the course
3. Small vocabulary tests during the course
4. Active participation and attendence in the lessons
Required attendance: 80 % of lessons unless otherwise agreed.

Evaluation criteria, approved/failed

Grading 1-5, 1 being the lowest and 5 the highest grade.
Final grade will consist of the following:
1. Written exam at the end of the course
2. Oral exam at the end of the course
3. Small vocabulary tests during the course
4. Active participation and attendence in the lessons
Required attendance: 80 % of lessons unless otherwise agreed.

Further information

The study unit is for those whose language of education and mother tongue are other than Finnish and Swedish and who have not studied Finnish before.

Learning outcomes

The student is able to
- use the fundamental syntax and building blocks of the given programming language
- plan, implement and test small-scale programs with the given programing language

Teaching methods

This is a self study course in web. The student enrolls to the course in Viope-learning platform using HAKA-credentials.The course can be found using the name:
R0419-NEWUI / Introduction to C++ Programming 2024
Viope can be reached at:
https://vw4.viope.com/login?org=laurea
After completing the course in Viope, the student will apply for a grade using the form below:
https://elomake.laurea.fi/lomakkeet/20370/lomakkeet.html
Students are responsible for monitoring their progress in Viope using the statistics page. Before applying for the grade, make sure required number of tasks are completed.

Location and time

Student completes the course independently using Viope-learning platform.

Learning materials and recommended literature

Course material can be found in Viope-learning environment

Students workload

Student completes the course independently using Viope-learning platform. It is good to reserve enough time to do the programming assignments.

Further information for students

Student should have completed Basics of programming or have equivalent skills before attending the course. Enrollments will be confirmed monthly. Student can start the course in Viope before the confirmation.

Grading scale

Approved/Failed

Evaluation methods and criteria

Evaluation is based on programming assignments given in Viope-platform. Course will be graded as Approved/failed.

Students are responsible for monitoring their progress in Viope using the statistics page. Before applying for the grade, make sure required number of tasks are completed.

To pass the course the student has to:
- Complete 100% of the multiple choice tests, out of which at least 70% has to be correct
- Complete atleast 75% of the programming tasks

Learning outcomes

The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication

Teaching methods

The course is delivered online via the Canvas virtual learning environment.
Online meetings are intended for discussion and review of the materials presented.
Breakout rooms are utilised for small group discussion and students are strongly encouraged to enable their video during these discussions.
Online classes are generally not recorded, but material delivered during these sessions is made available in video format in the workspace.
Students receive feedback from the teacher and peer feedback may also be utilised.
Task are done individually or in groups.

Learning materials and recommended literature

Learning materials in Canvas. See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.

Alternative completion methods of implementation

According to Laurea UAS's degree regulations, "All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the studies or another person designated to the position.

The assessment is carried out according to the same assessment criteria and, as a rule, the same grading scale as that adopted for the corresponding study unit or module.

The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree (work-based learning). The competence to be accredited must be in line with the learning outcomes of the degree programme’s curriculum. The student is responsible for demonstrating and verifying their competence and for providing sufficient information.

Students should apply for the accreditation of prior competence at the beginning of their studies, so they can progress in their studies without interruption. However, students are entitled to apply for accreditation of prior competence throughout their studies."

Important dates

Canvas will be opened a week before the first meeting. The last meeting will be held by the end of April.
Some additional dates may be scheduled for small group meetings.

Also see Laurea's degree regulations, section 18:

“Students must be present for the first contact teaching session, or they must notify the responsible teacher of their absence to confirm they intend to participate in studies, Alternatively, the teacher can specify a different manner for the student to confirm that they intend to participate in the studies. The completion of these measures can be required within a week of the studies having begun. The application of the aforementioned approach requires that the teacher notifies the students accepted to the study unit of the practice and that the practice is specifically mentioned in the study unit’s implementation plan.

If the student has a justified reason for not attending the first contact teaching session or for not notifying the teacher of their intention to be involved in studies in the manner required by the teacher, the student must contact the responsible teacher to agree on participation in the studies. Their registration for the study unit will be rejected, of the student does not notify the teacher of being absent from the first contact teaching session or the reason for their absence cannot be considered justified, Another student who is in line for the study unit can be selected in their place”.

Students workload

5 ECTS is approximately 135 hours of work.

Content and scheduling

A detailed schedule will be given in Canvas.

The study unit contains work on the following themes:
• communication models, applying a communication strategy
• communication skills requirements in the ICT sector
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms & professional vocabulary

Grading scale

H-5

Evaluation methods and criteria

The final grade is based on the following:
Quizzes and exercises in Canvas 20% (0-5)
Spoken communication assignments 40% (0-5)
Written communication assignments 40% (0-5)
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.

Evaluation criteria, satisfactory (1-2)

Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.

Evaluation criteria, good (3-4)

Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.

Evaluation criteria, excellent (5)

Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.

Learning outcomes

The student is able to
- record business transactions in the accounting records
- assess the profitability of an organization
- use different management accounting techniques
- compile financial reports to support decision making

Grading scale

H-5

Learning outcomes

The student is able to
- use the fundamental syntax and building blocks of the given programming language
- plan, implement and test small-scale programs with the given programing language

Teaching methods

This is a self study course in web. The student enrolls to the course in Viope-learning platform using HAKA-credentials. The course can be found using the name:
R0416 NEWUI / Programming with Python 2024
Viope can be reached at:
https://vw4.viope.com/login?org=laurea
After completing the course in Viope, the student will apply for a grade using the form below:
https://elomake.laurea.fi/lomakkeet/20370/lomakkeet.html
Students are responsible for monitoring their progress in Viope using the statistics page. Before applying for the grade, make sure required number of tasks are completed.

Location and time

Student completes the course independently using Viope-learning platform.

Learning materials and recommended literature

Course material can be found in Viope-learning environment.

Students workload

Student completes the course independently using Viope-learning platform. It is good to reserve enough time to do the programming assignments.

Further information for students

Student should have completed Basics of programming or have equivalent skills before attending the course. Enrollments will be confirmed monthly. Student can start the course in Viope before the confirmation.

Grading scale

Approved/Failed

Evaluation methods and criteria

Evaluation is based on programming assignments given in Viope-platform. Course will be graded as Approved/failed.

Students are responsible for monitoring their progress in Viope using the statistics page. Before applying for the grade, make sure required number of tasks are completed.

To pass the course the student has to:
- Complete 100% of the multiple choice tests, out of which at least 70% has to be correct
- Complete atleast 75% of the programming tasks

Learning outcomes

The student is able to
- communicate in Swedish both orally and in writing in various field-specific work and communication tasks
- take into consideration the special characteristics of the Nordic operating environment
- communicate in Swedish at the B1.2 level in accordance with the Common European Framework of Reference for Languages and pass the civil service language proficiency certificate

Grading scale

H-5

Further information

The study unit is compulsory for those whose language of education is Finnish. After passing the study unit, students meet the language skills requirements for Swedish as the second official language in public administration and the civil service language proficiency certificate will be registered in student’s records.

Learning outcomes

The student is able to
- describe the processes of information systems development, implementation and maintenance
- describe the structure and operational environment of information systems
- identify typical threats related to information security

Teaching methods

The study unit implementation is all on-line. There will be on-line lectures and discussions, recorded lectures and assignments for the students to work on.

Learning materials and recommended literature

The material used during the study unit will be announces in the on-line learning environment (Canvas).

Co-operation with working life and/or RDI

We will have a lecture and discussion meeting with a representative from an IT-company.

Students workload

The implementation is relatively fast-paced and takes place during the first half of autumn semester. The student is expected to be able to schedule his work according to the schedule of the implementation.

Grading scale

H-5

Evaluation methods and criteria

Each theme during the study unit is evaluated independently and they have equal weight in the calculation of the final grade. The student needs to show adequate learning and skills in each theme.

Evaluation criteria, fail (0)

The student has not participated in the work during the study unit implementation or has failed to get a grade in one or more of the themes.

Evaluation criteria, satisfactory (1-2)

The student has participated in the work and shown adequate skills and learning in each theme's assignments.

Evaluation criteria, good (3-4)

The student has participated actively in the work and shown - in average - good skills and learning in each theme's assignments.

Evaluation criteria, excellent (5)

The student has participated actively and in the work and shown - in average - excellent skills and learning in each theme's assignments.

Learning outcomes

The student is able to
- define the factors that underlie customer actions, feelings and judgment processes
- describe purchasing decisions from the perspective of the individual and the organization*
- analyze patterns and trends in customer behavior

*The verb 'understand' has been replaced effective 1st of August 2024.

Teaching methods

Virtual studies with scheduled online meetings. Bi-weekly individual assignments.

Location and time

A weekly detailed schedule will be released in the beginning of the course. Optional online tutoring via Zoom or at Laurea Leppävaara during the study unit.

Learning materials and recommended literature

All the material and links can be found from Canvas workspace.

Alternative completion methods of implementation

-

Co-operation with working life and/or RDI

-

Important dates

A weekly detailed schedule will be released in the beginning of the course.

Forms of internationality

-

Students workload

- Study unit lasts for 10 weeks
- 5cr / 137,5 hours

Further information for students

Understanding customers can be challenging. Still it creates the basis for business development. To whom do you develop your service to? Who is your customer and who is the end user for the product or service? How are you able to find all necessary information and make different decisions based on it? How do you use this information in service design or development?
During this study unit we’ll go through different aspects of customer behavior. The focus and examples are from different digital services. In addition, you’ll get the possibility to analyze your own behavior as a customer.
The study unit grade is based on weekly assignments which need to be completed and returned before the deadlines.

Grading scale

H-5

Evaluation methods and criteria

Students collect points from different learning activities
- Weekly studies
- Online meetings (Zoom)
- Online Tests
- Learning assignments and tasks

Evaluation criteria, satisfactory (1-2)

50-59 points = 1
60-69 points = 2

Evaluation criteria, good (3-4)

70-79 points = 3
80-89 points = 4

Evaluation criteria, excellent (5)

90-100 = 5

Learning outcomes

The student is able to
- record business transactions in the accounting records
- assess the profitability of an organization
- use different management accounting techniques
- compile financial reports to support decision making

Grading scale

H-5

Learning outcomes

The student is able to
- describe the different economic, social and ecological factors and megatrends affecting the global economy*
- explain the structure of the economy and the different economic policies in a global framework
- describe the history and drivers of international trade
- identify international actors in the global economy

*The verb 'recognize' has been replaced effective 1st of August 2024.

Grading scale

H-5

Learning outcomes

The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication

Teaching methods

The course is delivered online via the Canvas virtual learning environment.
Online meetings are intended for discussion and review of the materials presented.
Breakout rooms are utilised for small group discussion and students are strongly encouraged to enable their video during these discussions.
Online classes are generally not recorded, but material delivered during these sessions is made available in video format in the workspace.
Students receive feedback from the teacher and peer feedback may also be utilised.
Task are done individually or in groups.

Learning materials and recommended literature

Learning materials in Canvas. See also:
Bovée, C. & Thill, J. 2011. Excellence in business communication. 9th edition. London: Pearson.
Hartley, P. & Chatterton, P. 2015. Business communication: rethinking your professional practice for the post-digital age. 2nd edition. London: Routledge.
Mclean, S. 2015. Business communication for success. Washington, D.C.: Flat World Knowledge.
Munter, M. 2014. Guide to managerial communication: effective business writing and speaking. 10th edition. Boston: Prentice Hall.

Alternative completion methods of implementation

According to Laurea UAS's degree regulations, "All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognised and accredited by the teacher responsible for the studies or another person designated to the position.

The assessment is carried out according to the same assessment criteria and, as a rule, the same grading scale as that adopted for the corresponding study unit or module.

The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree (work-based learning). The competence to be accredited must be in line with the learning outcomes of the degree programme’s curriculum. The student is responsible for demonstrating and verifying their competence and for providing sufficient information.

Students should apply for the accreditation of prior competence at the beginning of their studies, so they can progress in their studies without interruption. However, students are entitled to apply for accreditation of prior competence throughout their studies."

Important dates

Canvas will be opened a week before the first meeting. The last meeting will be held by the end of April.
Some additional dates may be scheduled for small group meetings.

Also see Laurea's degree regulations, section 18:

“Students must be present for the first contact teaching session, or they must notify the responsible teacher of their absence to confirm they intend to participate in studies, Alternatively, the teacher can specify a different manner for the student to confirm that they intend to participate in the studies. The completion of these measures can be required within a week of the studies having begun. The application of the aforementioned approach requires that the teacher notifies the students accepted to the study unit of the practice and that the practice is specifically mentioned in the study unit’s implementation plan.

If the student has a justified reason for not attending the first contact teaching session or for not notifying the teacher of their intention to be involved in studies in the manner required by the teacher, the student must contact the responsible teacher to agree on participation in the studies. Their registration for the study unit will be rejected, of the student does not notify the teacher of being absent from the first contact teaching session or the reason for their absence cannot be considered justified, Another student who is in line for the study unit can be selected in their place”.

Students workload

5 ECTS is approximately 135 hours of work.

Content and scheduling

A detailed schedule will be given in Canvas.

The study unit contains work on the following themes:
• communication models, applying a communication strategy
• communication skills requirements in the ICT sector
• intercultural communication and communication styles
• business writing: genre and style, the writing process, macro and micro features
• persuasive communication in presentations, pitches and debates
• building rapport and interpersonal communication in meetings and negotiations
• revision of common business terms & professional vocabulary

Grading scale

H-5

Evaluation methods and criteria

The final grade is based on the following:
Quizzes and exercises in Canvas 20% (0-5)
Spoken communication assignments 40% (0-5)
Written communication assignments 40% (0-5)
All parts must be passed in order to complete the study unit.
More detailed assessment criteria are given in the Canvas workspace.

Evaluation criteria, satisfactory (1-2)

Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard business messages.

Evaluation criteria, good (3-4)

Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.

Evaluation criteria, excellent (5)

Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.

Learning outcomes

The student is able to
- use the fundamental syntax and building blocks of the given programming language
- plan, implement and test small-scale programs with the given programing language

Teaching methods

This is a self study course in web. The student enrolls to the course in Viope-learning platform using HAKA-credentials. The course can be found using the name:
R0416 NEWUI / Programming with Python 2024
Viope can be reached at:
https://vw4.viope.com/login?org=laurea
After completing the course in Viope, the student will apply for a grade using the form below:
https://elomake.laurea.fi/lomakkeet/20370/lomakkeet.html
Students are responsible for monitoring their progress in Viope using the statistics page. Before applying for the grade, make sure required number of tasks are completed.

Location and time

Student completes the course independently using Viope-learning platform.

Learning materials and recommended literature

Course material can be found in Viope-learning environment.

Students workload

Student completes the course independently using Viope-learning platform. It is good to reserve enough time to do the programming assignments.

Further information for students

Student should have completed Basics of programming or have equivalent skills before attending the course. Enrollments will be confirmed monthly. Student can start the course in Viope before the confirmation.

Grading scale

Approved/Failed

Evaluation methods and criteria

Evaluation is based on programming assignments given in Viope-platform. Course will be graded as Approved/failed.

Students are responsible for monitoring their progress in Viope using the statistics page. Before applying for the grade, make sure required number of tasks are completed.

To pass the course the student has to:
- Complete 100% of the multiple choice tests, out of which at least 70% has to be correct
- Complete atleast 75% of the programming tasks

Learning outcomes

The student is able to
- use the fundamental syntax and building blocks of the given programming language
- plan, implement and test small-scale programs with the given programing language

Teaching methods

This is a self study course in web. The student enrolls to the course in Viope-learning platform using HAKA-credentials
The course can be found using the name:
R0414-NEWUI Programming with C 2024
Viope can be reached at: https://vw4.viope.com/login?org=laurea
After completing the course in Viope, the student will apply for a grade using the form below:
https://elomake.laurea.fi/lomakkeet/20370/lomakkeet.html
Students are responsible for monitoring their progress in Viope using the statistics page. Before applying for the grade, make sure required number of tasks are completed.

Location and time

Student completes the course independently using Viope-learning platform.

Learning materials and recommended literature

Course material can be found in Viope-learning environment.

Students workload

Student completes the course independently using Viope-learning platform. It is good to reserve enough time to do the programming assignments.

Further information for students

Student should have completed Basics of programming or have equivalent skills before attending the course. Enrollments will be confirmed monthly. Student can start the course in Viope before the confirmation.

Grading scale

Approved/Failed

Evaluation methods and criteria

Evaluation is based on programming assignments given in Viope-platform. Course will be graded as Approved/failed.

Students are responsible for monitoring their progress in Viope using the statistics page. Before applying for the grade, make sure required number of tasks are completed.

To pass the course the student has to:
- Complete 100% of the multiple choice tests, out of which at least 70% has to be correct
- Complete atleast 75% of the programming tasks

Learning outcomes

The student is able to
- use the fundamental syntax and building blocks of the given programming language
- plan, implement and test small-scale programs with the given programing language

Teaching methods

This is a self study course in web. The student enrolls to the course in Viope-learning platform using HAKA-credentials.The course can be found using the name:
R0419-NEWUI / Introduction to C++ Programming 2024
Viope can be reached at:
https://vw4.viope.com/login?org=laurea
After completing the course in Viope, the student will apply for a grade using the form below:
https://elomake.laurea.fi/lomakkeet/20370/lomakkeet.html
Students are responsible for monitoring their progress in Viope using the statistics page. Before applying for the grade, make sure required number of tasks are completed.

Location and time

Student completes the course independently using Viope-learning platform.

Learning materials and recommended literature

Course material can be found in Viope-learning environment

Students workload

Student completes the course independently using Viope-learning platform. It is good to reserve enough time to do the programming assignments.

Further information for students

Student should have completed Basics of programming or have equivalent skills before attending the course. Enrollments will be confirmed monthly. Student can start the course in Viope before the confirmation.

Grading scale

Approved/Failed

Evaluation methods and criteria

Evaluation is based on programming assignments given in Viope-platform. Course will be graded as Approved/failed.

Students are responsible for monitoring their progress in Viope using the statistics page. Before applying for the grade, make sure required number of tasks are completed.

To pass the course the student has to:
- Complete 100% of the multiple choice tests, out of which at least 70% has to be correct
- Complete atleast 75% of the programming tasks

Learning outcomes

The student is able to
- design and implement web sites using fundamental web development tools and techniques
- design, create, and publish www content
- design and implement web site layouts according to customer needs
- evaluate web site development needs

Teaching methods

Conducted using Zoom live and / recorded session

Structure of the World Wide Web
Planning of the site:
contents (manuscript for a web site)
the graphic appearance
the technical structure
Realisation of the site:
basics for html language
CSS style definition
Utilising of Front-End frameworks (f.ex. Bootstrap)
acquisition process of the domain hosting services
transfer of the site to the server (ftp)

17.10.2023 15.00 - 17.00 External room : Zoom
25.10.2023 16.00 - 17.45 External room : Zoom
08.11.2023 16.00 - 17.45 External room : Zoom
15.11.2023 16.00 - 17.45 External room : Zoom
22.11.2023 16.00 - 17.45 External room : Zoom
29.11.2023 16.00 - 17.45 External room : Zoom

Location and time

17.10.2023 15.00 - 17.00 External room : Zoom
25.10.2023 16.00 - 17.45 External room : Zoom
08.11.2023 16.00 - 17.45 External room : Zoom
15.11.2023 16.00 - 17.45 External room : Zoom
22.11.2023 16.00 - 17.45 External room : Zoom
29.11.2023 16.00 - 17.45 External room : Zoom

Alternative completion methods of implementation

According to the degree regulations “all students are entitled to demonstrate their competence. The
recognition and accreditation of prior competence is initiated by the students themselves. The
competence is recognised and accredited by the teacher responsible for the module or study unit or
another person designated by the director of the UAS unit. The assessment is carried out according to the
same criteria and grading scale as that adopted for the corresponding study unit.”

Co-operation with working life and/or RDI

No Co-operation with working life and/or RDI

Content and scheduling

Structure of the World Wide Web
Planning of the site:
contents (manuscript for a web site)
the graphic appearance
the technical structure
Realisation of the site:
basics for html language
CSS style definition
Utilising of Front-End frameworks (f.ex. Bootstrap)
acquisition process of the domain hosting services
transfer of the site to the server (ftp)

Further information for students

According to the degree regulations (section 18) “students must be present in the first contact session or
notify their teacher in charge if they cannot attend. If they fail to notify the teacher of their absence in the
first contact session, their enrolment will be rejected. Another student in the queue may be enrolled in the
study unit in the place of the absent student.” (Laurea degree regulations) In the case of online studies
the lecturer can also specify some other way than participation on an online meeting what is required
from the student so that he/she verifies his/her attendance on the study unit (Decision by the vice
president, education 7/2019)

Grading scale

Approved/Failed

Evaluation methods and criteria

Grade 0-5
1-2
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
- use essential professional concepts when explaining various work practices and situations
- search for information in different sources
- report
PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
- work under guidance using the skills and methods learned
- interact with customers and/or cooperation partners
- receive guidance
GROUP WORK, MANAGEMENT AND RESPONSIBILITY
- work as a member of a team
- plan the progress of his/her work and use of time under guidance
- work safely and in accordance with the professional code of conduct
- follow the provided instructions and rules

3-4
PROFESSIONAL DATABASE, INFORMATION SEARCH AND REPORTING
- use professional concepts in a consistent manner when explaining various work practices and situations
- gather information and use his/her knowledge basis
- report in the agreed manner

PROFESSIONAL ACTIVITIES AND DEVELOPMENT OF WORKING LIFE
- work using the skills and methods learned
- engage in professional interaction with customers and/or co-operation partners and identify their needs
- take part in guidance and utilise it

GROUP WORK, MANAGEMENT AND RESPONSIBILITY
- engage in goal-oriented work in a team
- plan and manage the progress of his/her work and use of time
- detect safety-related risks
- justify this/her actions in accordance with the professional code of conduct

5
PROFESSIONAL KNOWLEDGE BASIS, INFORMATION SEARCHING AND REPORTING
- use professional concepts Extensively
- compare and choose relevant information
- report and communicate in a professional manner

PROFESSIONAL PRACTICE AND WORKPLACE DEVELOPMENT
- work independently, using the skills and methods learned
- take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
- anticipate his/her need for guidance

TEAMWORK SKILLS, LEADERSHIP AND RESPONSIBILITY
- promote the team’s work and team spirit
- manage his/her time appropriately, completing the agreed tasks at the required quality level
- work responsibly, applying the skills and methods learned plan and evaluate their work, taking safety and/or ethical aspects into consideration

Learning outcomes

The student is able to
- define the factors that underlie customer actions, feelings and judgment processes
- describe purchasing decisions from the perspective of the individual and the organization*
- analyze patterns and trends in customer behavior

*The verb 'understand' has been replaced effective 1st of August 2024.

Teaching methods

Virtual studies with scheduled online meetings. Bi-weekly individual assignments.

Location and time

A weekly detailed schedule will be released in the beginning of the course. Optional online tutoring via Zoom or at Laurea Leppävaara during the study unit.

Learning materials and recommended literature

All the material and links can be found from Canvas workspace.

Alternative completion methods of implementation

-

Co-operation with working life and/or RDI

-

Important dates

A weekly detailed schedule will be released in the beginning of the course.

Forms of internationality

-

Students workload

- Study unit lasts for 10 weeks
- 5cr / 137,5 hours

Further information for students

Understanding customers can be challenging. Still it creates the basis for business development. To whom do you develop your service to? Who is your customer and who is the end user for the product or service? How are you able to find all necessary information and make different decisions based on it? How do you use this information in service design or development?
During this study unit we’ll go through different aspects of customer behavior. The focus and examples are from different digital services. In addition, you’ll get the possibility to analyze your own behavior as a customer.
The study unit grade is based on weekly assignments which need to be completed and returned before the deadlines.

Grading scale

H-5

Evaluation methods and criteria

Students collect points from different learning activities
- Weekly studies
- Online meetings (Zoom)
- Online Tests
- Learning assignments and tasks

Evaluation criteria, satisfactory (1-2)

50-59 points = 1
60-69 points = 2

Evaluation criteria, good (3-4)

70-79 points = 3
80-89 points = 4

Evaluation criteria, excellent (5)

90-100 = 5

Learning outcomes

The student is able to
- communicate in Swedish both orally and in writing in various field-specific work and communication tasks
- take into consideration the special characteristics of the Nordic operating environment
- communicate in Swedish at the B1.2 level in accordance with the Common European Framework of Reference for Languages and pass the civil service language proficiency certificate

Grading scale

H-5

Further information

The study unit is compulsory for those whose language of education is Finnish. After passing the study unit, students meet the language skills requirements for Swedish as the second official language in public administration and the civil service language proficiency certificate will be registered in student’s records.

Learning outcomes

The student is able to
- describe the opportunities, operators and networks in the business environment*
- define the functions, processes and IT systems of an organization
- define the core and supporting processes of an organization
- apply the concept of value chain and customer driven value creation in process development
- assess the financial and operational performance of logistics as part of the supply chain management

*The verb 'recognize' has been replaced effective 1st of August 2024.

Teaching methods

The study unit is based on
- text and video material in Canvas
- quizzes and discussions of the topics addressed
- weekly non-mandatory online sessions in Zoom to reflect and share experiences
- some slightly larger assignments carried along the course to apply the knowledge acquired
- visiting experts
- optionally some other learning experiments like business simulations

Learning materials and recommended literature

The learning material is mainly videos from public sources like YouTube. There is a variety of topics and it is not possible to give a single textbook. Some references are given during the course.

Alternative completion methods of implementation

To recognize your prior learning you need to follow the genaral recognition process. Students with experience are, however, recommended not to try to recognize it to skip the course but join the course and share their experience with others. Some assignments can be waived for experienced students case by case.

Co-operation with working life and/or RDI

Industry experts are invited to talk about their field whenever available and suitable for the course content.
There may even be some short projects with partners depending on their availability but in general this course does not have major teamwork.

Important dates

The detailed course schedule will be published in Canvas some days prior to the start of the course. Participation in the opening session is highly recommended to get a better overview of the course and the assignments. However, it is not mandatory as typically in campus courses. The sessions are recorded when possible but for potential technical issues this cannot be guaranteed.

Forms of internationality

The course will be offered in English because most of the students are international.

Students workload

The course requires constant steady participation and progress to avoid overload at the end. Pass criteria is intentionally low but to get the most of the course content, interest in the topics and self-motivation to learn beyond the requirements is critical.

Content and scheduling

The main modules of the course are:
1. Orientation
2. Introduction to Business Analysis and Business IT
3. What is Business (strategy, value creation, organization, applications, data etc)?
4. Entrerprise Architecture
5. ITIL and DevOps concepts
6. Business Process Management
7. Supply Chain Management basics

Further information for students

The course is designed and offered for students starting their degree program, or those who have failed the course. earlier. The course is somewhat an introduction to the program, covering business management in a general level but having an eye on IT.

Grading scale

H-5

Evaluation methods and criteria

The course assessment is based on points acquired in the quizzes and assignments, and active participation, according to the schedule given in Canvas.

To pass this 10 cr course you need to pass the initial quiz and pass each of the main modules. Each module has a certain weight against the final grade. The module consists of theory (assessed by quizzes) and practise (other assignments including discussions).

Learning outcomes

The student is able to
- describe the processes of information systems development, implementation and maintenance
- describe the structure and operational environment of information systems
- identify typical threats related to information security

Teaching methods

The study unit implementation is all on-line. There will be on-line lectures and discussions, recorded lectures and assignments for the students to work on.

Learning materials and recommended literature

The material used during the study unit will be announces in the on-line learning environment (Canvas).

Co-operation with working life and/or RDI

We will have a lecture and discussion meeting with a representative from an IT-company.

Students workload

The implementation is relatively fast-paced and takes place during the first half of autumn semester. The student is expected to be able to schedule his work according to the schedule of the implementation.

Grading scale

H-5

Evaluation methods and criteria

Each theme during the study unit is evaluated independently and they have equal weight in the calculation of the final grade. The student needs to show adequate learning and skills in each theme.

Evaluation criteria, fail (0)

The student has not participated in the work during the study unit implementation or has failed to get a grade in one or more of the themes.

Evaluation criteria, satisfactory (1-2)

The student has participated in the work and shown adequate skills and learning in each theme's assignments.

Evaluation criteria, good (3-4)

The student has participated actively in the work and shown - in average - good skills and learning in each theme's assignments.

Evaluation criteria, excellent (5)

The student has participated actively and in the work and shown - in average - excellent skills and learning in each theme's assignments.

Learning outcomes

The student is able to:
- speak and understand Finnish in very basic and familiar everyday situations
- find information in very short texts and write simple messages
- use some of the basic grammar structures
- become familiar with Finnish cultural manners and customs
- reach the target level of A1.1 in the Common European Framework of Reference for Languages

Teaching methods

The course will have lessons in Zoom during the semester. It's aiming at basic knowledge of Finnish grammar and vocabulary to guarantee that the students will be able to speak and understand Finnish in very basic everyday situations. The target level is A1.1. in the Common European Framework of Refrence for Languages. NOTICE! THE STUDENTS HAVE TO BE PRESENT AT THE 1ST SESSION OR INFORM THE TEACHER IN ADVANCE ON THEIR ABSENCE. Otherwise they may loose their place at the course.

Location and time

Online in Zoom. NOTICE! THE STUDENTS HAVE TO BE PRESENT AT THE 1ST SESSION OR INFORM THE TEACHER IN ADVANCE ON THEIR ABSENCE. Otherwise they may loose their place at the course.

Learning materials and recommended literature

Teacher's material (about 35 pages).

Students workload

According to Laurea mathematics, 5 credits requires a workload of 135 hours. About 50 of them will be used for weekly lessons in classroom. Homework and home studies will take the rest of the hours, however, it may vary depending on students' personal activeness, skills and goals.

Content and scheduling

Basic grammar (verb conjugation, endings, questions, possessive etc), vocabulary (related to food, accomodation, studying, describing a person, family, hobbies, numbers, telling the time, weekdays, months, weather, etc.), cultural issues (facts, customs, habits in Finland), oral exercises (buying a ticket, paying at the cashier, discussing different issues, personal questions etc.).

Further information for students

No prerequisites required.
Required attendance: 80 % of lessons unless otherwise agreed.

Grading scale

H-5

Evaluation methods and criteria

The target level is A1.1. in the Common European Framework of Refrence for Languages.
Final grade will consist of the following:
1. Written exam at the end of the course
2. Oral exam at the end of the course
3. Small vocabulary tests during the course
4. Active participation and attendence in the lessons
Required attendance: 80 % of lessons unless otherwise agreed.

Evaluation criteria, approved/failed

Grading 1-5, 1 being the lowest and 5 the highest grade.
Final grade will consist of the following:
1. Written exam at the end of the course
2. Oral exam at the end of the course
3. Small vocabulary tests during the course
4. Active participation and attendence in the lessons
Required attendance: 80 % of lessons unless otherwise agreed.

Further information

The study unit is for those whose language of education and mother tongue are other than Finnish and Swedish and who have not studied Finnish before.