Service Design in Practice (10 cr)
Code: ML00BW68-3009
General information
Enrollment
19.05.2025 - 25.05.2025
Timing
01.08.2025 - 31.12.2025
Number of ECTS credits allocated
10 op
Mode of delivery
Contact teaching
Unit
10 Liiketalous-, tietojenkäsittely- ja palvelualat
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Marjukka Turunen
- Miia Vakkuri
Teacher in charge
Miia Vakkuri
Groups
-
PRA224SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S24, Leppävaara
Learning outcomes
The student is able to:
- plan and implement a service design project using co-creation methods
- organise work as a facilitator
- develop a service concept that enhances customer value, using future information
Grading scale
H-5