Service Design in Practice (10 cr)
Code: ML00BW68-3011
General information
- Enrollment
-
24.11.2025 - 30.11.2025
Registration for introductions has not started yet.
- Timing
-
01.03.2026 - 31.05.2026
The implementation has not yet started.
- Number of ECTS credits allocated
- 10 cr
- Local portion
- 10 cr
- Mode of delivery
- Contact learning
- Unit
- 10 Liiketalous-, tietojenkäsittely- ja palvelualat
- Campus
- Laurea Leppävaara
- Teaching languages
- Finnish
- Seats
- 10 - 20
- Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
- Teachers
- Heidi Vähänikkilä
- Päivi Mantere
- Teacher in charge
- Päivi Mantere
- Groups
-
PRA225KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K25, Leppävaara
- Study unit
- ML00BW68
Learning outcomes
The student is able to:
- plan and implement a service design project using co-creation methods
- organise work as a facilitator
- develop a service concept that enhances customer value, using future information
Evaluation scale
H-5