Service Design in Practice (10 cr)
Code: PH00BN99-3009
General information
- Enrollment
-
24.11.2025 - 30.11.2025
Registration for introductions has not started yet.
- Timing
-
01.01.2026 - 31.07.2026
The implementation has not yet started.
- Number of ECTS credits allocated
- 10 cr
- Local portion
- 10 cr
- Mode of delivery
- Contact learning
- Unit
- 10 Liiketalous-, tietojenkäsittely- ja palvelualat
- Campus
- Laurea Leppävaara
- Teaching languages
- English
- Seats
- 20 - 55
- Degree programmes
- Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara
- Teachers
- Sini Temisevä
- Susanna Ahonen
- Tia Karlsson
- Teacher in charge
- Annukka Korvenranta
- Groups
-
PHA224SNDegree Programme in Hospitality Management and Service Design, daytime studies, S24, Leppävaara
-
PHA225KNDegree Programme in Hospitality Management and Service Design, daytime studies, K25, Leppävaara
- Study unit
- PH00BN99
Learning outcomes
The student is able to
- implement Design Thinking in customer experience management and organizational development
- apply Lean and facilitation skills in management
- explore and develop operations based on trends and futures' thinking
Evaluation scale
H-5