Service Design in PracticeLaajuus (10 op)
Opinnon tunnus: PH00BN99
Opintojakson perustiedot
- Laajuus
- 10 op
Tavoitteet
The student is able to
- implement Design Thinking in customer experience management and organizational development
- apply Lean and facilitation skills in management
- explore and develop operations based on trends and futures' thinking