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Service Design (10 cr)

Code: R0216-3095

General information


Enrollment

20.05.2024 - 26.05.2024

Timing

16.09.2024 - 16.12.2024

Number of ECTS credits allocated

10 op

Virtual proportion

10 op

RDI proportion

7 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D, Verkkokampus, liko

Campus

Laurea Virtual Campus

Teaching languages

  • Finnish

Seats

40 - 90

Degree programmes

  • Liiketalouden koulutus (HLD2), Laurea Verkkokampus

Teachers

  • Kaisla Saastamoinen
  • Janika Kyttä
  • Antti Keskitalo
  • Annukka Jussila

Teacher in charge

Annukka Jussila

Groups

  • HLD223SA
    Liiketalouden koulutus, verkko-opinnot, S23, Verkkokampus

Learning outcomes

The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design

Teaching methods

The implementation plan is available in Finnish.

Grading scale

H-5