Introduction to Service Design (1 cr)
Code: TO00BQ75-3002
General information
Enrollment
01.12.2021 - 31.05.2022
Timing
10.01.2022 - 30.06.2022
Number of ECTS credits allocated
1 op
Virtual proportion
1 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, sote
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
1 - 300
Teachers
- Päivi Harmoinen
- Suvi Valsta
Teacher in charge
Päivi Harmoinen
Scheduling groups
- Pienryhmä 1 (Size: 100. Open UAS: 100.)
Groups
-
TOS221SYTäydentävä osaaminen (amk-tutkinto), S21, Terveys- ja hyvinvointialat
Small groups
- Pienryhmä 1
Learning outcomes
The student is able to:
- describe the service design process and key concepts
- identify service challenges and methods to solve them.
- understand the potential of service design to improve existing and design new services.
Grading scale
Approved/Failed