Service Design Process and Methods (5op)
Opinnon tunnus HY00CB29
Opintojakson perustiedot
- Laajuus
- 5 op
- Opetuskieli
- englanti
Tavoitteet
The students is be able to:
- explain the principles of service design
- apply service design process into practice
- use service design methods and tools
- develop the facilitation skills required in service design