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Service Design Process and Methods (5 cr)

Code: HY00CB29-3002

General information


Enrollment
24.11.2025 - 30.11.2025
Registration for introductions has not started yet.
Timing
01.01.2026 - 31.07.2026
The implementation has not yet started.
Number of ECTS credits allocated
5 cr
Local portion
2.5 cr
Virtual proportion
2.5 cr
Mode of delivery
Blended learning
Unit
30 Ylemmät ammattikorkeakoulututkinnot
Campus
Laurea Leppävaara
Teaching languages
English
Seats
20 - 35
Degree programmes
Degree Programme in Service Innovation and Design (HYA2), Laurea Leppävaara
Teachers
Virpi Kaartti
YAMK Virtuaali
Teacher in charge
Virpi Kaartti
Groups
HYA225SJ
Degree Programme in Service Innovation and Design, yamk, S25, Leppävaara
Study unit
HY00CB29

Learning outcomes

The students is be able to:
- explain the principles of service design
- apply service design process into practice
- use service design methods and tools
- develop the facilitation skills required in service design

Evaluation scale

H-5

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