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Management Accounting and Control in ServiceLaajuus (5 cr)

Study unit code: A9305

Credits

5 op

Learning outcomes

The student is able to
- explain the importance of cost accounting and budgeting for decision making
- use key performance indicators in the service development context
- analyse customer profitability
- develop value-based pricing

Enrollment

25.11.2024 - 03.02.2025

Timing

10.02.2025 - 30.04.2025

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

30 Ylemmät ammattikorkeakoulututkinnot

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Kaija Koivusalo
Teacher in charge

Kaija Koivusalo

Groups
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Learning outcomes

The student is able to
- explain the importance of cost accounting and budgeting for decision making
- use key performance indicators in the service development context
- analyse customer profitability
- develop value-based pricing

Teaching methods

This course includes Zoom sessions, individual Excel assignments, and team work on a chosen topic.

Location and time

Online Zoom sessions:

Learning materials and recommended literature

Suggestions, Management Accounting books:
Drury, Colin. Management and Cost Accounting
Gowthorpe, Catherine. Management accounting
Atrill, Peter. Accounting and finance for non-specialists.
Find books on Management Accounting (not Financial Accounting). You need a basic book on management accounting for the orientation and module 1 assignments.

Articles, videos and podcast links will be given when the course starts.

Students workload

5 ECTS = 135 hours of student work
The course is divided into five modules. Estimated time required:

1. Orientation and Introduction to Management Accounting: 10 hours
2. Cost Accounting and Pricing (Excel assignments and discussion): 15 hours
3. Budgeting and Control (Excel budgets for case company): 35 hours
4. Essay: 40 hours
5. Team work, presentation, peer review: 35 hours

Content and scheduling

1 Orientation, management accounting basics, info about the assignments on cost accounting and budgeting
2 Workshop Cost accounting
3 Workshop Budgeting
4 Team presentations

Further information for students

This accounting course is for students studying in different master's programmes. Students who have no background in accounting are also welcome. This course is about learning to "speak the language of accounting" which is the language of the management.

You will learn to explain the importance of cost accounting and budgeting for decision making, and you will learn to make Excel budgets for a small company.You will learn about different key performance indicators in the service development context, how customer profitability can be analysed, and you will develop your skills in cost accounting and pricing.

Grading scale

H-5

Evaluation methods and criteria

The final grade for this course is a weighted average of your assignments. The weights are:
Individual assignments: 70%
Team work: 30%

Evaluation criteria, satisfactory (1-2)

Student is able

Knowledge base:
To gather, process, produce and evaluate information widely. To use concepts of the area of expertise systematically.

Problem solving:
To solve problems in research, development and/or innovation activities.

Development:
To recognise and analyse focuses of development making use of the knowledge base.

Communication:
To communicate clearly both orally and in writing.

Evaluation criteria, good (3-4)

Student is able

Knowledge base:
To gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. To use concepts of the area of expertise fairly.

Problem solving:
To solve problems in research, development and/or innovation activities by applying and combining information from different fields.

Development:
To create target-oriented, justified development plans considering the community.

Communication:
To communicate in a competent, clear and consistent manner both orally and in writing.

Evaluation criteria, excellent (5)

Student is able

Knowledge base:
To create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion.

Problem solving:
To solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields.

Development:
To develop the activities of the competence area in a target-oriented and communal fashion

Communication:
To communicate convincingly both orally and in writing to audiences within and exterior to the field.

Enrollment

04.12.2023 - 12.01.2024

Timing

29.02.2024 - 30.04.2024

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Kaija Koivusalo
Teacher in charge

Kaija Koivusalo

Scheduling groups
  • Avoin AMK 1 (Size: 5. Open UAS: 5.)
Groups
  • TYJ23SJ
    Täydentävä osaaminen (yamk-tutkinto), S23, yhteiset opinnot
  • CYJ23SJ
    Complementary competence (master’s studies in English), S23, Generic studies
Small groups
  • Avoin AMK 1

Learning outcomes

The student is able to
- explain the importance of cost accounting and budgeting for decision making
- use key performance indicators in the service development context
- analyse customer profitability
- develop value-based pricing

Teaching methods

This course includes Zoom sessions, individual Excel assignments, and team work on a chosen topic.

Location and time

Online Zoom sessions:

Thursday 29.2. at 16.30-20.00
Thursday 21.3. at 16.30-19.30
Tuesday 16.4. at 16.30-19.30
Tuesday 23.4. at 16.30-19.30

Learning materials and recommended literature

Suggestions, Management Accounting books:
Drury, Colin. Management and Cost Accounting
Gowthorpe, Catherine. Management accounting
Atrill, Peter. Accounting and finance for non-specialists.
Find books on Management Accounting (not Financial Accounting). You need a basic book on management accounting for the orientation and module 1 assignments.

Articles, videos and podcast links will be given when the course starts.

Students workload

5 ECTS = 135 hours of student work
The course is divided into five modules. Estimated time required:

1. Orientation and Introduction to Management Accounting: 10 hours
2. Cost Accounting and Pricing (Excel assignments and discussion): 15 hours
3. Budgeting and Control (Excel budgets for case company): 35 hours
4. Essay: 40 hours
5. Team work, presentation, peer review: 35 hours

Content and scheduling

29.2. at 16.30-20.00 Orientation, management accounting basics, info about the assignments on cost accounting and budgeting
21.3. at 16.30-19.30 Workshop Cost accounting
16.4. at 16.30-19.30 Workshop Budgeting
23.4. at 16.30-19.30 Team presentations

Further information for students

This accounting course is for students studying in different master's programmes. Students who have no background in accounting are also welcome. This course is about learning to "speak the language of accounting" which is the language of the management.

You will learn to explain the importance of cost accounting and budgeting for decision making, and you will learn to make Excel budgets for a small company.You will learn about different key performance indicators in the service development context, how customer profitability can be analysed, and you will develop your skills in cost accounting and pricing.

Grading scale

H-5

Evaluation methods and criteria

The final grade for this course is a weighted average of your assignments. The weights are:
Individual assignments: 70%
Team work: 30%

Evaluation criteria, satisfactory (1-2)

Student is able

Knowledge base:
To gather, process, produce and evaluate information widely. To use concepts of the area of expertise systematically.

Problem solving:
To solve problems in research, development and/or innovation activities.

Development:
To recognise and analyse focuses of development making use of the knowledge base.

Communication:
To communicate clearly both orally and in writing.

Evaluation criteria, good (3-4)

Student is able

Knowledge base:
To gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. To use concepts of the area of expertise fairly.

Problem solving:
To solve problems in research, development and/or innovation activities by applying and combining information from different fields.

Development:
To create target-oriented, justified development plans considering the community.

Communication:
To communicate in a competent, clear and consistent manner both orally and in writing.

Evaluation criteria, excellent (5)

Student is able

Knowledge base:
To create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion.

Problem solving:
To solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields.

Development:
To develop the activities of the competence area in a target-oriented and communal fashion

Communication:
To communicate convincingly both orally and in writing to audiences within and exterior to the field.

Enrollment

13.12.2022 - 09.01.2023

Timing

28.02.2023 - 28.04.2023

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

RDI proportion

2 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D, Leppävaara, tiko

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

40 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
Teachers
  • Kaija Koivusalo
Teacher in charge

Kaija Koivusalo

Scheduling groups
  • Avoin AMK (Size: 5. Open UAS: 5.)
Groups
  • CYJ23KJ
    Complementary competence (master’s studies in English), K23, Generic studies
Small groups

Learning outcomes

The student is able to
- explain the importance of cost accounting and budgeting for decision making
- use key performance indicators in the service development context
- analyse customer profitability
- develop value-based pricing

Teaching methods

This course includes Zoom sessions, individual Excel assignments, writing and essay, and team work on a chosen topic.

Location and time

Online Zoom sessions:

Tuesday 28.2. at 16.30-19.30
Tuesday 14.3. at 16.30-19.30
Tuesday 25.4. at 16.30-19.30
Thursday 27.4. at 16.30-19.30

Learning materials and recommended literature

Suggestions, Management Accounting books:
Drury, Colin. Management and Cost Accounting
Gowthorpe, Catherine. Management accounting
Atrill, Peter. Accounting and finance for non-specialists.
Find books on Management Accounting (not Financial Accounting). You need a basic book on management accounting for the orientation and module 1 assignments.

Articles, videos and podcast links will be given when the course starts.

Students workload

5 ECTS = 135 hours of student work
The course is divided into five modules. Estimated time required:

1. Orientation and Introduction to Management Accounting: 10 hours
2. Cost Accounting and Pricing (Excel assignments and discussion): 15 hours
3. Budgeting and Control (Excel budgets for case company): 35 hours
4. Essay: 40 hours
5. Team work, presentation, peer review: 35 hours

Content and scheduling

28.2. at 16.30-19.30 Orientation, management accounting basics, info about the assignments
14.3. at 16.30-19.30 Cost accounting, Budgeting
25.4. at 16.30-19.30 Workshop
27.4. at 16.30-19.30 Team presentations

Further information for students

This accounting course is for students studying in different master's programmes. Students who have no background in accounting are also welcome. This course is about learning to "speak the language of accounting" which is the language of the management.

You will learn to explain the importance of cost accounting and budgeting for decision making, and you will learn to make Excel budgets for a small company.You will learn about different key performance indicators in the service development context, how customer profitability can be analysed, and you will develop your skills in cost accounting and pricing.

Grading scale

H-5

Evaluation methods and criteria

The final grade for this course is a weighted average of your assignments. The weights are:
Orientation: pass/fail
Modules 1, 2 and 3 (Individual assignments): 40%
Module 4 (Individual essay): 30%
Module 5 (Team work): 30%

Evaluation criteria, satisfactory (1-2)

Student is able

Knowledge base:
To gather, process, produce and evaluate information widely. To use concepts of the area of expertise systematically.

Problem solving:
To solve problems in research, development and/or innovation activities.

Development:
To recognise and analyse focuses of development making use of the knowledge base.

Communication:
To communicate clearly both orally and in writing.

Evaluation criteria, good (3-4)

Student is able

Knowledge base:
To gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. To use concepts of the area of expertise fairly.

Problem solving:
To solve problems in research, development and/or innovation activities by applying and combining information from different fields.

Development:
To create target-oriented, justified development plans considering the community.

Communication:
To communicate in a competent, clear and consistent manner both orally and in writing.

Evaluation criteria, excellent (5)

Student is able

Knowledge base:
To create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion.

Problem solving:
To solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields.

Development:
To develop the activities of the competence area in a target-oriented and communal fashion

Communication:
To communicate convincingly both orally and in writing to audiences within and exterior to the field.

Enrollment

29.11.2021 - 02.01.2022

Timing

04.02.2022 - 19.03.2022

Number of ECTS credits allocated

5 op

Virtual proportion

5 op

RDI proportion

2 op

Mode of delivery

Distance learning

Unit

Korkeakouluyksikkö D /YAMK

Campus

Laurea Virtual Campus

Teaching languages
  • English
Seats

41 - 50

Degree programmes
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Complementary competence, Master’s studies (TYJ), Generic Studies
Teachers
  • Katja Suonperä
  • Anniina Vänskä
  • Kaija Koivusalo
Teacher in charge

Kaija Koivusalo

Scheduling groups
  • Pienryhmä 1 (Size: 10. Open UAS: 10.)
Groups
  • CYJ22KJ
    Complementary competence (master’s studies in English), K22, Generic studies
  • TYJ22KJ
    Täydentävä osaaminen (yamk-tutkinto), K22, yhteiset opinnot
  • AVOLYA
    Avoin/Liiketalous, YAMK, Leppävaara
Small groups
  • Pienryhmä 1

Learning outcomes

The student is able to
- explain the importance of cost accounting and budgeting for decision making
- use key performance indicators in the service development context
- analyse customer profitability
- develop value-based pricing

Teaching methods

This course includes lectures, workshops, individual assignments, writing and essay and working in teams on a chosen topic. All five modules are compulsory.

This course is offered online in Zoom in spring 2022.

Location and time

Online Zoom sessions:

Friday 4.2. at 16.30-19.30 (evening session)
Friday 4.3. at 16.30-19.30 (evening session)
Friday 18.3. at 9-16.30 (full day session)
Saturday 19.3. at 9-16.30 (full day session, team presentations)

Learning materials and recommended literature

Suggestions, Management Accounting books:
Drury, Colin. Management and Cost Accounting
Gowthorpe, Catherine. Management accounting
Atrill, Peter. Accounting and finance for non-specialists.
There are many other accounting books in libraries and online. Find books on Management Accounting (not Financial Accounting). You need a basic book on management accounting for the orientation and module 1 assignments.

Articles:
Tenucci, Andrea and Laine Teemu, 2016. CIMA report, The role of management accounting in servitisation: https://www.cimaglobal.com/Research--Insight/The-role-of-management-accounting-in-servitisation/

Laine, T., Cinquini, L., Suomala, P., & Tenucci, A. (2013, June). Roles of accounting and control in New Service Development within Servitization–a literature review and research implications. In Proceedings of the 2013 Naples forum on service-service dominant logic, network & systems theory and service science (pp. 18-21). http://www.naplesforumonservice.it/uploads//files/Laine%2CCinquini%2C%20Suomala%2C%20Tenucci.pdf

Laine, T., Paranko, J., & Suomala, P. (2012). Management accounting roles in supporting servitisation. Managing Service Quality: An International Journal.
https://tutcris.tut.fi/portal/files/1025738/laine_management_accounting_roles_in_supporting.pdf

Laine, Teemu; Cinquini, Lino; Suomala, Petri; Tenucci, Andrea. Roles of accounting and control in New Service Development within servitization - a literature review and research implications.
http://www.naplesforumonservice.it/uploads//files/Laine%2CCinquini%2C%20Suomala%2C%20Tenucci.pdf

More articles, videos and podcast links will be given when the course starts.

Students workload

5 ECTS = 135 hours of student work
The course is divided into five modules. Estimated time required:

1. Orientation and Introduction to Management Accounting: 10 hours
2. Cost Accounting and Pricing (Excel assignments and discussion): 15 hours
3. Budgeting and Control (Excel budgets for case company): 35 hours
4. Essay: 40 hours
5. Team work, presentation, peer review: 35 hours

Content and scheduling

4.2. at 16.30-19.30 (evening session): Orientation and management accounting basics, info about the assignments
4.3. at 16.30-19.30 (evening session): Cost accounting and pricing, Excel workshop
18.3. at 9-16.30 (full day session): Budgeting and control, Excel workshop
19.3. at 9-16.30 (full day session, team presentations)
Deadline for essay and budgeting assignment 22 April.

Further information for students

This accounting course is for students studying in different master's programmes. Students who have no background in accounting are also welcome. This course is about learning to "speak the language of accounting" which is the language of the management.

You will learn to explain the importance of cost accounting and budgeting for decision making, and you will learn to make Excel budgets for a small company.You will learn about different key performance indicators in the service development context, how customer profitability can be analysed, and you will develop your skills in cost accounting and pricing.

Grading scale

H-5

Evaluation methods and criteria

The final grade for this course is a weighted average of your assignments. The weights are:
Orientation: pass/fail
Modules 1, 2 and 3 (Individual assignments): 40%
Module 4 (Individual essay): 30%
Module 5 (Team work): 30%

Evaluation criteria, satisfactory (1-2)

Student is able

Knowledge base:
To gather, process, produce and evaluate information widely. To use concepts of the area of expertise systematically.

Problem solving:
To solve problems in research, development and/or innovation activities.

Development:
To recognise and analyse focuses of development making use of the knowledge base.

Communication:
To communicate clearly both orally and in writing.

Evaluation criteria, good (3-4)

Student is able

Knowledge base:
To gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. To use concepts of the area of expertise fairly.

Problem solving:
To solve problems in research, development and/or innovation activities by applying and combining information from different fields.

Development:
To create target-oriented, justified development plans considering the community.

Communication:
To communicate in a competent, clear and consistent manner both orally and in writing.

Evaluation criteria, excellent (5)

Student is able

Knowledge base:
To create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion.

Problem solving:
To solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields.

Development:
To develop the activities of the competence area in a target-oriented and communal fashion

Communication:
To communicate convincingly both orally and in writing to audiences within and exterior to the field.