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Management Accounting and Control in ServiceLaajuus (5 op)

Opinnon tunnus: A9305

Laajuus

5 op

Osaamistavoitteet

The student is able to
- explain the importance of cost accounting and budgeting for decision making
- use key performance indicators in the service development context
- analyse customer profitability
- develop value-based pricing

Ilmoittautumisaika

25.11.2024 - 03.02.2025

Ajoitus

10.02.2025 - 30.04.2025

Opintopistemäärä

5 op

Virtuaaliosuus

5 op

Toteutustapa

Etäopetus

Yksikkö

30 Ylemmät ammattikorkeakoulututkinnot

Toimipiste

Laurea Verkkokampus

Opetuskielet
  • Englanti
Paikat

40 - 50

Koulutus
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Laurea täydentävä osaaminen, yamk-tutkinto (TYJ), Yhteiset opinnot
Opettaja
  • Kaija Koivusalo
Vastuuopettaja

Kaija Koivusalo

Ryhmät
  • TYJ24SJ
    Täydentävä osaaminen (yamk-tutkinto), S24, yhteiset opinnot
  • CYJ24SJ
    Complementary competence (master’s studies in English), S24, Generic studies

Osaamistavoitteet

The student is able to
- explain the importance of cost accounting and budgeting for decision making
- use key performance indicators in the service development context
- analyse customer profitability
- develop value-based pricing

Toteutustapa

This course includes Zoom sessions, individual Excel assignments, and team work on a chosen topic.

Aika ja paikka

Online Zoom sessions:

Oppimateriaali ja suositeltava kirjallisuus

Suggestions, Management Accounting books:
Drury, Colin. Management and Cost Accounting
Gowthorpe, Catherine. Management accounting
Atrill, Peter. Accounting and finance for non-specialists.
Find books on Management Accounting (not Financial Accounting). You need a basic book on management accounting for the orientation and module 1 assignments.

Articles, videos and podcast links will be given when the course starts.

Opiskelijan ajankäyttö ja kuormitus

5 ECTS = 135 hours of student work
The course is divided into five modules. Estimated time required:

1. Orientation and Introduction to Management Accounting: 10 hours
2. Cost Accounting and Pricing (Excel assignments and discussion): 15 hours
3. Budgeting and Control (Excel budgets for case company): 35 hours
4. Essay: 40 hours
5. Team work, presentation, peer review: 35 hours

Sisältö ja sen jaksotus

1 Orientation, management accounting basics, info about the assignments on cost accounting and budgeting
2 Workshop Cost accounting
3 Workshop Budgeting
4 Team presentations

Lisätietoja opiskelijoille

This accounting course is for students studying in different master's programmes. Students who have no background in accounting are also welcome. This course is about learning to "speak the language of accounting" which is the language of the management.

You will learn to explain the importance of cost accounting and budgeting for decision making, and you will learn to make Excel budgets for a small company.You will learn about different key performance indicators in the service development context, how customer profitability can be analysed, and you will develop your skills in cost accounting and pricing.

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

The final grade for this course is a weighted average of your assignments. The weights are:
Individual assignments: 70%
Team work: 30%

Arviointikriteerit, tyydyttävä (1-2)

Student is able

Knowledge base:
To gather, process, produce and evaluate information widely. To use concepts of the area of expertise systematically.

Problem solving:
To solve problems in research, development and/or innovation activities.

Development:
To recognise and analyse focuses of development making use of the knowledge base.

Communication:
To communicate clearly both orally and in writing.

Arviointikriteerit, hyvä (3-4)

Student is able

Knowledge base:
To gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. To use concepts of the area of expertise fairly.

Problem solving:
To solve problems in research, development and/or innovation activities by applying and combining information from different fields.

Development:
To create target-oriented, justified development plans considering the community.

Communication:
To communicate in a competent, clear and consistent manner both orally and in writing.

Arviointikriteerit, kiitettävä (5)

Student is able

Knowledge base:
To create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion.

Problem solving:
To solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields.

Development:
To develop the activities of the competence area in a target-oriented and communal fashion

Communication:
To communicate convincingly both orally and in writing to audiences within and exterior to the field.

Ilmoittautumisaika

04.12.2023 - 12.01.2024

Ajoitus

29.02.2024 - 30.04.2024

Opintopistemäärä

5 op

Virtuaaliosuus

5 op

Toteutustapa

Etäopetus

Yksikkö

Korkeakouluyksikkö D /YAMK

Toimipiste

Laurea Verkkokampus

Opetuskielet
  • Englanti
Paikat

40 - 50

Koulutus
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Laurea täydentävä osaaminen, yamk-tutkinto (TYJ), Yhteiset opinnot
Opettaja
  • Kaija Koivusalo
Vastuuopettaja

Kaija Koivusalo

Ajoitusryhmät
  • Avoin AMK 1 (Koko: 5. Avoin AMK: 5.)
Ryhmät
  • TYJ23SJ
    Täydentävä osaaminen (yamk-tutkinto), S23, yhteiset opinnot
  • CYJ23SJ
    Complementary competence (master’s studies in English), S23, Generic studies
Pienryhmät
  • Avoin AMK 1

Osaamistavoitteet

The student is able to
- explain the importance of cost accounting and budgeting for decision making
- use key performance indicators in the service development context
- analyse customer profitability
- develop value-based pricing

Toteutustapa

This course includes Zoom sessions, individual Excel assignments, and team work on a chosen topic.

Aika ja paikka

Online Zoom sessions:

Thursday 29.2. at 16.30-20.00
Thursday 21.3. at 16.30-19.30
Tuesday 16.4. at 16.30-19.30
Tuesday 23.4. at 16.30-19.30

Oppimateriaali ja suositeltava kirjallisuus

Suggestions, Management Accounting books:
Drury, Colin. Management and Cost Accounting
Gowthorpe, Catherine. Management accounting
Atrill, Peter. Accounting and finance for non-specialists.
Find books on Management Accounting (not Financial Accounting). You need a basic book on management accounting for the orientation and module 1 assignments.

Articles, videos and podcast links will be given when the course starts.

Opiskelijan ajankäyttö ja kuormitus

5 ECTS = 135 hours of student work
The course is divided into five modules. Estimated time required:

1. Orientation and Introduction to Management Accounting: 10 hours
2. Cost Accounting and Pricing (Excel assignments and discussion): 15 hours
3. Budgeting and Control (Excel budgets for case company): 35 hours
4. Essay: 40 hours
5. Team work, presentation, peer review: 35 hours

Sisältö ja sen jaksotus

29.2. at 16.30-20.00 Orientation, management accounting basics, info about the assignments on cost accounting and budgeting
21.3. at 16.30-19.30 Workshop Cost accounting
16.4. at 16.30-19.30 Workshop Budgeting
23.4. at 16.30-19.30 Team presentations

Lisätietoja opiskelijoille

This accounting course is for students studying in different master's programmes. Students who have no background in accounting are also welcome. This course is about learning to "speak the language of accounting" which is the language of the management.

You will learn to explain the importance of cost accounting and budgeting for decision making, and you will learn to make Excel budgets for a small company.You will learn about different key performance indicators in the service development context, how customer profitability can be analysed, and you will develop your skills in cost accounting and pricing.

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

The final grade for this course is a weighted average of your assignments. The weights are:
Individual assignments: 70%
Team work: 30%

Arviointikriteerit, tyydyttävä (1-2)

Student is able

Knowledge base:
To gather, process, produce and evaluate information widely. To use concepts of the area of expertise systematically.

Problem solving:
To solve problems in research, development and/or innovation activities.

Development:
To recognise and analyse focuses of development making use of the knowledge base.

Communication:
To communicate clearly both orally and in writing.

Arviointikriteerit, hyvä (3-4)

Student is able

Knowledge base:
To gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. To use concepts of the area of expertise fairly.

Problem solving:
To solve problems in research, development and/or innovation activities by applying and combining information from different fields.

Development:
To create target-oriented, justified development plans considering the community.

Communication:
To communicate in a competent, clear and consistent manner both orally and in writing.

Arviointikriteerit, kiitettävä (5)

Student is able

Knowledge base:
To create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion.

Problem solving:
To solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields.

Development:
To develop the activities of the competence area in a target-oriented and communal fashion

Communication:
To communicate convincingly both orally and in writing to audiences within and exterior to the field.

Ilmoittautumisaika

13.12.2022 - 09.01.2023

Ajoitus

28.02.2023 - 28.04.2023

Opintopistemäärä

5 op

Virtuaaliosuus

5 op

TKI-osuus

2 op

Toteutustapa

Etäopetus

Yksikkö

Korkeakouluyksikkö D, Leppävaara, tiko

Toimipiste

Laurea Verkkokampus

Opetuskielet
  • Englanti
Paikat

40 - 50

Koulutus
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
Opettaja
  • Kaija Koivusalo
Vastuuopettaja

Kaija Koivusalo

Ajoitusryhmät
  • Avoin AMK (Koko: 5. Avoin AMK: 5.)
Ryhmät
  • CYJ23KJ
    Complementary competence (master’s studies in English), K23, Generic studies
Pienryhmät
  • Avoin AMK

Osaamistavoitteet

The student is able to
- explain the importance of cost accounting and budgeting for decision making
- use key performance indicators in the service development context
- analyse customer profitability
- develop value-based pricing

Toteutustapa

This course includes Zoom sessions, individual Excel assignments, writing and essay, and team work on a chosen topic.

Aika ja paikka

Online Zoom sessions:

Tuesday 28.2. at 16.30-19.30
Tuesday 14.3. at 16.30-19.30
Tuesday 25.4. at 16.30-19.30
Thursday 27.4. at 16.30-19.30

Oppimateriaali ja suositeltava kirjallisuus

Suggestions, Management Accounting books:
Drury, Colin. Management and Cost Accounting
Gowthorpe, Catherine. Management accounting
Atrill, Peter. Accounting and finance for non-specialists.
Find books on Management Accounting (not Financial Accounting). You need a basic book on management accounting for the orientation and module 1 assignments.

Articles, videos and podcast links will be given when the course starts.

Opiskelijan ajankäyttö ja kuormitus

5 ECTS = 135 hours of student work
The course is divided into five modules. Estimated time required:

1. Orientation and Introduction to Management Accounting: 10 hours
2. Cost Accounting and Pricing (Excel assignments and discussion): 15 hours
3. Budgeting and Control (Excel budgets for case company): 35 hours
4. Essay: 40 hours
5. Team work, presentation, peer review: 35 hours

Sisältö ja sen jaksotus

28.2. at 16.30-19.30 Orientation, management accounting basics, info about the assignments
14.3. at 16.30-19.30 Cost accounting, Budgeting
25.4. at 16.30-19.30 Workshop
27.4. at 16.30-19.30 Team presentations

Lisätietoja opiskelijoille

This accounting course is for students studying in different master's programmes. Students who have no background in accounting are also welcome. This course is about learning to "speak the language of accounting" which is the language of the management.

You will learn to explain the importance of cost accounting and budgeting for decision making, and you will learn to make Excel budgets for a small company.You will learn about different key performance indicators in the service development context, how customer profitability can be analysed, and you will develop your skills in cost accounting and pricing.

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

The final grade for this course is a weighted average of your assignments. The weights are:
Orientation: pass/fail
Modules 1, 2 and 3 (Individual assignments): 40%
Module 4 (Individual essay): 30%
Module 5 (Team work): 30%

Arviointikriteerit, tyydyttävä (1-2)

Student is able

Knowledge base:
To gather, process, produce and evaluate information widely. To use concepts of the area of expertise systematically.

Problem solving:
To solve problems in research, development and/or innovation activities.

Development:
To recognise and analyse focuses of development making use of the knowledge base.

Communication:
To communicate clearly both orally and in writing.

Arviointikriteerit, hyvä (3-4)

Student is able

Knowledge base:
To gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. To use concepts of the area of expertise fairly.

Problem solving:
To solve problems in research, development and/or innovation activities by applying and combining information from different fields.

Development:
To create target-oriented, justified development plans considering the community.

Communication:
To communicate in a competent, clear and consistent manner both orally and in writing.

Arviointikriteerit, kiitettävä (5)

Student is able

Knowledge base:
To create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion.

Problem solving:
To solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields.

Development:
To develop the activities of the competence area in a target-oriented and communal fashion

Communication:
To communicate convincingly both orally and in writing to audiences within and exterior to the field.

Ilmoittautumisaika

29.11.2021 - 02.01.2022

Ajoitus

04.02.2022 - 19.03.2022

Opintopistemäärä

5 op

Virtuaaliosuus

5 op

TKI-osuus

2 op

Toteutustapa

Etäopetus

Yksikkö

Korkeakouluyksikkö D /YAMK

Toimipiste

Laurea Verkkokampus

Opetuskielet
  • Englanti
Paikat

41 - 50

Koulutus
  • Complementary competence, master’s studies in English (CYJ2), Generic studies
  • Laurea täydentävä osaaminen, yamk-tutkinto (TYJ), Yhteiset opinnot
Opettaja
  • Katja Suonperä
  • Anniina Vänskä
  • Kaija Koivusalo
Vastuuopettaja

Kaija Koivusalo

Ajoitusryhmät
  • Pienryhmä 1 (Koko: 10. Avoin AMK: 10.)
Ryhmät
  • CYJ22KJ
    Complementary competence (master’s studies in English), K22, Generic studies
  • TYJ22KJ
    Täydentävä osaaminen (yamk-tutkinto), K22, yhteiset opinnot
  • AVOLYA
    Avoin/Liiketalous, YAMK, Leppävaara
Pienryhmät
  • Pienryhmä 1

Osaamistavoitteet

The student is able to
- explain the importance of cost accounting and budgeting for decision making
- use key performance indicators in the service development context
- analyse customer profitability
- develop value-based pricing

Toteutustapa

This course includes lectures, workshops, individual assignments, writing and essay and working in teams on a chosen topic. All five modules are compulsory.

This course is offered online in Zoom in spring 2022.

Aika ja paikka

Online Zoom sessions:

Friday 4.2. at 16.30-19.30 (evening session)
Friday 4.3. at 16.30-19.30 (evening session)
Friday 18.3. at 9-16.30 (full day session)
Saturday 19.3. at 9-16.30 (full day session, team presentations)

Oppimateriaali ja suositeltava kirjallisuus

Suggestions, Management Accounting books:
Drury, Colin. Management and Cost Accounting
Gowthorpe, Catherine. Management accounting
Atrill, Peter. Accounting and finance for non-specialists.
There are many other accounting books in libraries and online. Find books on Management Accounting (not Financial Accounting). You need a basic book on management accounting for the orientation and module 1 assignments.

Articles:
Tenucci, Andrea and Laine Teemu, 2016. CIMA report, The role of management accounting in servitisation: https://www.cimaglobal.com/Research--Insight/The-role-of-management-accounting-in-servitisation/

Laine, T., Cinquini, L., Suomala, P., & Tenucci, A. (2013, June). Roles of accounting and control in New Service Development within Servitization–a literature review and research implications. In Proceedings of the 2013 Naples forum on service-service dominant logic, network & systems theory and service science (pp. 18-21). http://www.naplesforumonservice.it/uploads//files/Laine%2CCinquini%2C%20Suomala%2C%20Tenucci.pdf

Laine, T., Paranko, J., & Suomala, P. (2012). Management accounting roles in supporting servitisation. Managing Service Quality: An International Journal.
https://tutcris.tut.fi/portal/files/1025738/laine_management_accounting_roles_in_supporting.pdf

Laine, Teemu; Cinquini, Lino; Suomala, Petri; Tenucci, Andrea. Roles of accounting and control in New Service Development within servitization - a literature review and research implications.
http://www.naplesforumonservice.it/uploads//files/Laine%2CCinquini%2C%20Suomala%2C%20Tenucci.pdf

More articles, videos and podcast links will be given when the course starts.

Opiskelijan ajankäyttö ja kuormitus

5 ECTS = 135 hours of student work
The course is divided into five modules. Estimated time required:

1. Orientation and Introduction to Management Accounting: 10 hours
2. Cost Accounting and Pricing (Excel assignments and discussion): 15 hours
3. Budgeting and Control (Excel budgets for case company): 35 hours
4. Essay: 40 hours
5. Team work, presentation, peer review: 35 hours

Sisältö ja sen jaksotus

4.2. at 16.30-19.30 (evening session): Orientation and management accounting basics, info about the assignments
4.3. at 16.30-19.30 (evening session): Cost accounting and pricing, Excel workshop
18.3. at 9-16.30 (full day session): Budgeting and control, Excel workshop
19.3. at 9-16.30 (full day session, team presentations)
Deadline for essay and budgeting assignment 22 April.

Lisätietoja opiskelijoille

This accounting course is for students studying in different master's programmes. Students who have no background in accounting are also welcome. This course is about learning to "speak the language of accounting" which is the language of the management.

You will learn to explain the importance of cost accounting and budgeting for decision making, and you will learn to make Excel budgets for a small company.You will learn about different key performance indicators in the service development context, how customer profitability can be analysed, and you will develop your skills in cost accounting and pricing.

Arviointiasteikko

H-5

Arviointimenetelmät ja arvioinnin perusteet

The final grade for this course is a weighted average of your assignments. The weights are:
Orientation: pass/fail
Modules 1, 2 and 3 (Individual assignments): 40%
Module 4 (Individual essay): 30%
Module 5 (Team work): 30%

Arviointikriteerit, tyydyttävä (1-2)

Student is able

Knowledge base:
To gather, process, produce and evaluate information widely. To use concepts of the area of expertise systematically.

Problem solving:
To solve problems in research, development and/or innovation activities.

Development:
To recognise and analyse focuses of development making use of the knowledge base.

Communication:
To communicate clearly both orally and in writing.

Arviointikriteerit, hyvä (3-4)

Student is able

Knowledge base:
To gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. To use concepts of the area of expertise fairly.

Problem solving:
To solve problems in research, development and/or innovation activities by applying and combining information from different fields.

Development:
To create target-oriented, justified development plans considering the community.

Communication:
To communicate in a competent, clear and consistent manner both orally and in writing.

Arviointikriteerit, kiitettävä (5)

Student is able

Knowledge base:
To create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion.

Problem solving:
To solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields.

Development:
To develop the activities of the competence area in a target-oriented and communal fashion

Communication:
To communicate convincingly both orally and in writing to audiences within and exterior to the field.