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Facilitation Skills for Service DevelopmentLaajuus (5 op)

Opinnon tunnus: A9392

Laajuus

5 op

Osaamistavoitteet

The student is able to
- explain the principles of facilitation and what is facilitation in different contexts
- identify the role of a facilitator
- classify facilitation competences and tools, and to master their business applications
- develop workshops to be more interactive and productive
- develop a basic facilitated workshop process with relevant tools and guidelines