Introduction to Service DesignLaajuus (1 cr)
Study unit code: TO00BQ75
Credits
1 op
Teaching language
- Finnish
Learning outcomes
The student is able to:
- describe the service design process and key concepts
- identify service challenges and methods to solve them.
- understand the potential of service design to improve existing and design new services.
Enrollment
19.05.2025 - 23.11.2025
Timing
01.06.2025 - 31.12.2025
Number of ECTS credits allocated
1 op
Virtual proportion
1 op
Mode of delivery
Distance learning
Unit
Korkeakouluyksikkö D, Leppävaara
Campus
Laurea Otaniemi
Teaching languages
- Finnish
Seats
0 - 600
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOS2), Terveys- ja hyvinvointialat
Teachers
- Niklas Leppä
Teacher in charge
Päivi Harmoinen
Groups
-
TOS225SYTäydentävä osaaminen (amk-tutkinto), S25, Terveys- ja hyvinvointialat
-
TOS224SYTäydentävä osaaminen (amk-tutkinto), S24, Terveys- ja hyvinvointialat
Learning outcomes
The student is able to:
- describe the service design process and key concepts
- identify service challenges and methods to solve them.
- understand the potential of service design to improve existing and design new services.
Teaching methods
Implementation plan in Finnish
Grading scale
Approved/Failed
Enrollment
27.11.2023 - 19.05.2024
Timing
01.12.2023 - 30.06.2024
Number of ECTS credits allocated
1 op
Virtual proportion
1 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, sote
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
0 - 500
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOS2), Terveys- ja hyvinvointialat
Teachers
- Jenni Viljanen
- Niklas Leppä
- Essi Tammisto
- Katariina Husman
- Päivi Harmoinen
Teacher in charge
Päivi Harmoinen
Scheduling groups
- Koskee vain Avoimen AMK:n asiakkaita, älä ilmoittaudu tähän pienryhmään (Size: 300. Open UAS: 300.)
Groups
-
TOS223SYTäydentävä osaaminen (amk-tutkinto), S23, Terveys- ja hyvinvointialat
Small groups
- This only applies to customers of the open university of applied sciences
Learning outcomes
The student is able to:
- describe the service design process and key concepts
- identify service challenges and methods to solve them.
- understand the potential of service design to improve existing and design new services.
Grading scale
Approved/Failed
Enrollment
22.05.2023 - 26.11.2023
Timing
01.09.2023 - 31.12.2023
Number of ECTS credits allocated
1 op
Virtual proportion
1 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, sote
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
0 - 500
Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOS2), Terveys- ja hyvinvointialat
Teachers
- Niklas Leppä
- Päivi Harmoinen
Teacher in charge
Päivi Harmoinen
Scheduling groups
- Avoin AMK (Size: 100. Open UAS: 100.)
- Tutkinto-opiskelija tai polkuopiskelija (Size: 0. Open UAS: 0.)
Groups
-
TOS223SYTäydentävä osaaminen (amk-tutkinto), S23, Terveys- ja hyvinvointialat
Small groups
- Open UAS
- Tutkinto-opiskelija tai polkuopiskelija
Learning outcomes
The student is able to:
- describe the service design process and key concepts
- identify service challenges and methods to solve them.
- understand the potential of service design to improve existing and design new services.
Grading scale
Approved/Failed
Enrollment
01.12.2021 - 31.05.2022
Timing
10.01.2022 - 30.06.2022
Number of ECTS credits allocated
1 op
Virtual proportion
1 op
Mode of delivery
Distance learning
Unit
Laurea Leppävaara, sote
Campus
Laurea Virtual Campus
Teaching languages
- Finnish
Seats
1 - 300
Teachers
- Päivi Harmoinen
- Suvi Valsta
Teacher in charge
Päivi Harmoinen
Scheduling groups
- Pienryhmä 1 (Size: 100. Open UAS: 100.)
Groups
-
TOS221SYTäydentävä osaaminen (amk-tutkinto), S21, Terveys- ja hyvinvointialat
Small groups
- Pienryhmä 1
Learning outcomes
The student is able to:
- describe the service design process and key concepts
- identify service challenges and methods to solve them.
- understand the potential of service design to improve existing and design new services.
Grading scale
Approved/Failed