Developing Service ProcessesLaajuus (10 cr)
Study unit code: ML00BJ54
General information
- Credits
- 10 cr
Learning outcomes
The student is able to
- identify the key duties of superiors
- interpret the field of HR management as a whole
- assess and develop service processes as part of service business
Further information
Viimeinen toteutus syyslukukaudella 2023. Mikäli opinto on suorittamatta tämän jälkeen, sovi suoritustavasta lehtori Sini Temisevän kanssa.