Service-oriented SwedishLaajuus (5 cr)
Study unit code: ML00BY86
Credits
5 op
Learning outcomes
The student is able to
- communicate in oral and written Swedish in work life situations in their own sector at proficiency level B1 of the Common European Framework of Reference for Languages (CEFR) and at the level required under section 7 of the Government Decree on Universities of Applied Sciences (1129/2014)
- tell about the studies and tasks of Bachelor of Hospitality Management
- act as a representative of a company/organisation in Nordic operating environments and in different types of customer service situations
- use the key Swedish terminology used by professionals in the service business
- develop their interaction, communication, information search and reporting skills in Swedish in professional situations in the service sector
- develop their professional language skills by using different types of learning techniques and tools
Further information
The study unit is compulsory for those whose language of education is Finnish.
Enrollment
19.05.2025 - 25.05.2025
Timing
01.08.2025 - 31.12.2025
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
10 Liiketalous-, tietojenkäsittely- ja palvelualat
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 50
Degree programmes
- Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annika Kirkkomäki
Teacher in charge
Annika Kirkkomäki
Groups
-
PRA225KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K25, Leppävaara
-
PHA225KNDegree Programme in Hospitality Management and Service Design, daytime studies, K25, Leppävaara
Learning outcomes
The student is able to
- communicate in oral and written Swedish in work life situations in their own sector at proficiency level B1 of the Common European Framework of Reference for Languages (CEFR) and at the level required under section 7 of the Government Decree on Universities of Applied Sciences (1129/2014)
- tell about the studies and tasks of Bachelor of Hospitality Management
- act as a representative of a company/organisation in Nordic operating environments and in different types of customer service situations
- use the key Swedish terminology used by professionals in the service business
- develop their interaction, communication, information search and reporting skills in Swedish in professional situations in the service sector
- develop their professional language skills by using different types of learning techniques and tools
Grading scale
H-5
Further information
The study unit is compulsory for those whose language of education is Finnish.
Enrollment
25.11.2024 - 15.12.2024
Timing
20.01.2025 - 04.05.2025
Number of ECTS credits allocated
5 op
Virtual proportion
2.5 op
Mode of delivery
50 % Contact teaching, 50 % Distance learning
Unit
10 Liiketalous-, tietojenkäsittely- ja palvelualat
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 40
Degree programmes
- Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish)
Teachers
- Annika Kirkkomäki
Teacher in charge
Annika Kirkkomäki
Groups
-
MLA224SAMPalveluliiketoiminnan koulutus, monimuotototeutus, S24, Leppävaara
Learning outcomes
The student is able to
- communicate in oral and written Swedish in work life situations in their own sector at proficiency level B1 of the Common European Framework of Reference for Languages (CEFR) and at the level required under section 7 of the Government Decree on Universities of Applied Sciences (1129/2014)
- tell about the studies and tasks of Bachelor of Hospitality Management
- act as a representative of a company/organisation in Nordic operating environments and in different types of customer service situations
- use the key Swedish terminology used by professionals in the service business
- develop their interaction, communication, information search and reporting skills in Swedish in professional situations in the service sector
- develop their professional language skills by using different types of learning techniques and tools
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Further information
The study unit is compulsory for those whose language of education is Finnish.
Enrollment
25.11.2024 - 15.12.2024
Timing
14.01.2025 - 20.04.2025
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
10 Liiketalous-, tietojenkäsittely- ja palvelualat
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 45
Degree programmes
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annika Kirkkomäki
Teacher in charge
Annika Kirkkomäki
Groups
-
PRA224SNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, S24, Leppävaara
Learning outcomes
The student is able to
- communicate in oral and written Swedish in work life situations in their own sector at proficiency level B1 of the Common European Framework of Reference for Languages (CEFR) and at the level required under section 7 of the Government Decree on Universities of Applied Sciences (1129/2014)
- tell about the studies and tasks of Bachelor of Hospitality Management
- act as a representative of a company/organisation in Nordic operating environments and in different types of customer service situations
- use the key Swedish terminology used by professionals in the service business
- develop their interaction, communication, information search and reporting skills in Swedish in professional situations in the service sector
- develop their professional language skills by using different types of learning techniques and tools
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Further information
The study unit is compulsory for those whose language of education is Finnish.
Enrollment
20.05.2024 - 20.08.2024
Timing
05.09.2024 - 08.12.2024
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Laurea Leppävaara, service
Campus
Laurea Leppävaara
Teaching languages
- Finnish
Seats
20 - 50
Degree programmes
- Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara
- Degree Programme in Restaurant and Event Management (PRA2), Laurea Leppävaara (Finnish)
Teachers
- Annika Kirkkomäki
Teacher in charge
Annika Kirkkomäki
Groups
-
PRA224KNRavintola- ja tapahtumaliiketoiminnan koulutus, päivätoteutus, K24, Leppävaara
-
PHA224KNDegree Programme in Hospitality Management and Service Design, daytime studies, K24, Leppävaara
Learning outcomes
The student is able to
- communicate in oral and written Swedish in work life situations in their own sector at proficiency level B1 of the Common European Framework of Reference for Languages (CEFR) and at the level required under section 7 of the Government Decree on Universities of Applied Sciences (1129/2014)
- tell about the studies and tasks of Bachelor of Hospitality Management
- act as a representative of a company/organisation in Nordic operating environments and in different types of customer service situations
- use the key Swedish terminology used by professionals in the service business
- develop their interaction, communication, information search and reporting skills in Swedish in professional situations in the service sector
- develop their professional language skills by using different types of learning techniques and tools
Teaching methods
The implementation plan is available in Finnish.
Grading scale
H-5
Further information
The study unit is compulsory for those whose language of education is Finnish.