Professional Communication Skills (5 cr)
Code: R0234-3011
General information
- Enrollment
-
24.05.2021 - 30.05.2021
Registration for the implementation has ended.
- Timing
-
31.08.2021 - 07.12.2021
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- Mode of delivery
- Contact learning
- Campus
- Laurea Leppävaara
- Teaching languages
- English
- Seats
- 20 - 40
- Degree programmes
- Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara
- Teacher in charge
- Julia Norta
- Groups
-
PHA221SNDegree Programme in Hospitality Management and Service Design, daytime studies, S21, Leppävaara
- Study unit
- R0234
Learning outcomes
The student is able to
- communicate as a professional in field-specific tasks and intercultural contexts
- produce effective spoken and written texts using an appropriate style and register
- demonstrate knowledge of essential terminology needed in working life
- apply principles of interpersonal and organizational communication
Location and time
Leppävaara campus, weekly contact sessions
Materials
Learning materials in Canvas.
Teaching methods
The study unit will contain work on the following themes:
- Intercultural communication and communication styles
- Communication strategies in spoken and written communication
- Building rapport in interpersonal communication
- Communicating effectively and persuasively in presentations, meetings and negotiations
- The use of style and register in spoken and written texts
- Orientation in academic and professional writing
- Review of common business terms
International connections
Development of intercultural competences is integrated into the study unit.
Completion alternatives
By agreement with the lecturer.
Student workload
5 credits = 135 hours of student work
Approximately 30 hours in class and 105 of independent study
Evaluation scale
H-5