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Business Processes (10 op)

Toteutuksen tunnus: R0229-3001

Toteutuksen perustiedot


Ilmoittautumisaika
13.05.2019 - 26.05.2019
Ilmoittautuminen toteutukselle on päättynyt.
Ajoitus
03.09.2019 - 10.12.2019
Toteutus on päättynyt.
Opintopistemäärä
10 op
Lähiosuus
6 op
Virtuaaliosuus
4 op
TKI-osuus
4 op
Toteutustapa
Monimuoto-opetus
Toimipiste
Laurea Leppävaara
Opetuskielet
englanti
Paikat
20 - 40
Koulutus
Degree Programme in Service Business Management (HMA), Laurea Leppävaara
Opettajat
Mervi Saarela
Vastuuopettaja
Mervi Saarela
Opintojakso
R0229

Tavoitteet

The student is able to
- describe the opportunities, operators and networks in the business environment*
- define the functions, processes and IT systems of an organization
- define the core and supporting processes of an organization
- apply the concept of value chain and customer driven value creation in process development
- assess the financial and operational performance of logistics as part of the supply chain management

*The verb 'recognize' has been replaced effective 1st of August 2024.

Aika ja paikka

At Leppävaara campus during day time and partly virtual

Oppimateriaali ja suositeltava kirjallisuus

Lecturers´ learning material in optima.
Recommended literature will be informed in optima.

Toteutustapa

After completing this study unit the student is able to:
•recognize the opportunities, operators and networks in the business environment
•define the functions, processes and IT systems of an organization
•define the core and supporting processes of an organization
•apply the concepts of the value chain and customer driven value creation in process development
•assess the financial and operational performance of logistics as part of the supply chain management
The study unit consists of two parts Processes and Logistics
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Processes goals and contents:
Customer value based process management is essential to efficient operations and profitability of any modern organisation. In order to remain competitive, the companies must continually thrive at improving their processes and balancing the three key process variables: quality, time and costs.
After this course you will be able to describe the core and supporting processes of an organisation and to understand how the processes, functions and systems are linked to each other. You will also learn to use QPR Process Designer software for process analysis.
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Processes part consists of exercises and an essay. 3 cr.
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Logistics goals and contents:
The target is to to understand the impact of supply chain management as part of marketing strategy and to be able to assess the performance of logistics as part of the supply chain.
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Logistics part consists of exercises and online working part whih includes team and individual working. 3 cr.
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There is also a company related assignment in teams which combines these two parts: processes and logistics and includes RDI. 4 cr.

Työelämäyhteistyö ja/tai TKI

Co-operation with a company chosen by the student team

Toteutuksen tärkeät päivämäärät

Detailed schedule will be informed in optima

Opiskelijan ajankäyttö ja kuormitus

10 cr 270 h

Sisältö ja sen jaksotus

The more detailed time schedule can be found in Optima.

Arviointiasteikko

H-5

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