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Digital Service Business and Marketing (10 cr)

Code: R0218-HLA1811

General information


Enrollment
14.05.2018 - 14.06.2018
Registration for the implementation has ended.
Timing
03.09.2018 - 29.11.2018
Implementation has ended.
Number of ECTS credits allocated
10 cr
Local portion
5 cr
Virtual proportion
5 cr
RDI proportion
5 cr
Mode of delivery
Blended learning
Campus
Laurea Leppävaara
Teaching languages
English
Seats
40 - 80
Degree programmes
Liiketalouden koulutus (HLA2), Laurea Leppävaara (Finnish)
Teachers
Riikka Siuruainen
Petri Miinalainen
Asko Mononen
Juha Uutela
Teacher in charge
Asko Mononen
Study unit
R0218

Learning outcomes

The student is able to
- analyze current trends in digital services
- develop digital service processes
- manage the digital customer experience
- market digital services
- plan how to use digital sales channels
- use digital tools to support marketing
- apply regulations of digital business

Location and time

Leppävaara, Espoo.

Materials

Shared material bank online.

Teaching methods

Development project at Laurea Digital Living Lab, Leppävaara. Studies require active participation in customer projects within teams. The coaching is available weekly, on Monday and Thursday afternoons in 247. This way of studying requires entrepreneurial mindset, can-do attitude and collaboration skills.
Course has two parts: A) development project for customer and B) theory report.
Purpose of A) is to get students familiar with the practical work done in digital development and marketing projects in companies. Purpose of B) is to get students familiar with academic writing and content production. Both of these are planned to increase the skills in demand by companies and hence employability of Laurea graduates.

Employer connections

Group work is real-life digital development project for Laurea's customers&partners. Also, student entrepreneurship can be supported if student wants to advance business idea (e.g. ecommerce as sales agent for external company). We aim to develop Laurea-level digital capabilities and agile way of working as well.

Exam schedules

Coaching available every Monday and Thursday afternoons during autumn.

International connections

International projects are welcome.

Student workload

This course requires entrepreneurial, can-do, maker -attitude.

Assessment criteria, approved/failed

1. Project work for customers 50% (360 feedback from personal reflection, team members, customer and coaches).
2. Theory report 50% (or other agreed individual work like digital guide in video/brochure/article format - evaluated by coaches)

Evaluation scale

Approved/Failed

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