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Service Design (10 cr)

Code: R0216-3009

General information


Enrollment
25.11.2019 - 01.12.2019
Registration for the implementation has ended.
Timing
07.01.2020 - 31.07.2020
Implementation has ended.
Number of ECTS credits allocated
10 cr
Local portion
10 cr
Mode of delivery
Contact learning
Teaching languages
Finnish
Seats
20 - 50
Degree programmes
Turvallisuuden ja riskienhallinnan koulutus (HTA2), Laurea Leppävaara (Finnish)
Study unit
R0216

Learning outcomes

The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design

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