Emotional skills in professional working life and relationships (3 cr)
Code: TO00BT67-3005
General information
- Enrollment
-
24.11.2025 - 30.11.2025
Registration for introductions has not started yet.
- Timing
-
01.03.2026 - 31.07.2026
The implementation has not yet started.
- Number of ECTS credits allocated
- 3 cr
- Local portion
- 3 cr
- Mode of delivery
- Contact learning
- Unit
- 20 Sosiaali- ja terveysala
- Campus
- Laurea Hyvinkää
- Teaching languages
- Finnish
- Seats
- 10 - 20
- Degree programmes
- Laurea täydentävä osaaminen, amk-tutkinto (TOY2), Yhteiset opinnot
- Teachers
- Heidi Kajander-Maavuori
- Paula Väliaho
- Marko Kallionpää
- Teacher in charge
- Paula Väliaho
- Groups
-
TOY225SYTäydentävä osaaminen (amk-tutkinto), S25, Yhteiset opinnot
- Study unit
- TO00BT67
Learning outcomes
The student is able to
- both to develop their professionalism in relationships and their relationship skills in working life
- be aware of the key issues that relate to group dynamics and communication in challenging patient / customer encounters and to know how to find solutions in emotionally challenging environments.
- apply the theory, practice exercises, face-to-face instruction, and assignments covered during the course, as well as the discussions connected with these, in their own relationships and professional work.
Evaluation scale
H-5