Service Design Process and Methods (5 cr)
Code: HY00CB29-3004
General information
- Timing
-
01.08.2026 - 31.12.2026
The implementation has not yet started.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 2.5 cr
- Virtual proportion
- 2.5 cr
- Mode of delivery
- Blended learning
- Unit
- 30 Ylemmät ammattikorkeakoulututkinnot
- Campus
- Laurea Leppävaara
- Teaching languages
- English
- Seats
- 20 - 35
- Degree programmes
- Degree Programme in Service Innovation and Design (HYA2), Laurea Leppävaara
- Teachers
- YAMK Virtuaali
- Virpi Kaartti
- Groups
-
HYA2M26KJDegree Programme in Service Innovation and Design, yamk, K26, Leppävaara
- Study unit
- HY00CB29
Learning outcomes
The students is be able to:
- explain the principles of service design
- apply service design process into practice
- use service design methods and tools
- develop the facilitation skills required in service design
Evaluation scale
H-5