Vulnerable Client Groups and Integration of Services (3 cr)

Learning outcomes

(3 ECTS; 5 Chinese credits)
Total 2 courses; 81 hours: 32 offline lessons; 4 online lessons; 43 hours independent work, group work, pair work, practical work.

The student is able to
• identify and analyse factors that increase vulnerability, the related support needs and their significance in nursing
• analyse special needs related to multicultural client relationships and immigration in social and health care
• encounter vulnerable clients in nursing and service situations in a sensitive manner
• promote participation, inclusion and rehabilitation of vulnerable clients and their significant others as part of nursing care
• describe the service network of vulnerable client groups and the tasks of different operators as part of the care and service chain and to consult other experts
• critically assess service processes in the social and health care sector from the perspective of vulnerable client groups and implement service guidance
• utilise evidence-based information and recommendations in the guidance and nursing care of clients in a vulnerable position and clients with an immigrant background
• analyse their own and other people's myths, beliefs and prejudices against vulnerable client groups and promote the development of positive attitudes

Content

G1_Cultural diversity in encountering and supporting client
(1,5 ECTS credits; 2,5 Chinese credits) 40,5 hours: 16 offline lessons; 2 online lessons; 22,5 hours independent work, group work, pair work, practical work.

Content:
• cultural sensitivity
• displacement
• disability
• deafness and blindness, as well as visual and hearing impairment
• the many forms of unemployment
• health care for prisoners and compassion fatigue and vicarious traumatization

G2_Client-centered and multiprofessional co-operation in service system
(1,5 ECTS credits; 2,5 Chinese credits) 40,5 hours: 8 offline lessons; 2 online lessons; 30,5 hours independent work, group work, pair work, practical work.

Content:
• Service system and service integration,
• Customer participation as part of the service system,
• Customer, social and health services and the third sector

Materials

G1_Cultural diversity in encountering and supporting client:

Literature: Paniagua, F. 2013 Assessing and Treating Culturally Diverse Clients A Practical Guide. Sage.

G2_Client-centered and multiprofessional co-operation in service system

Literature: Ministry of Social Affairs and Health. 2024. The status and rights of a client and patient.

Evaluation scale

Approved/Failed