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Service Design (10 cr)

Code: R0216-3163

General information


Enrollment
24.11.2025 - 30.11.2025
Registration for introductions has not started yet.
Timing
01.01.2026 - 31.07.2026
The implementation has not yet started.
Number of ECTS credits allocated
10 cr
Local portion
7 cr
Virtual proportion
3 cr
RDI proportion
7 cr
Mode of delivery
Blended learning
Unit
10 Liiketalous-, tietojenkäsittely- ja palvelualat
Campus
Laurea Leppävaara
Teaching languages
English
Seats
20 - 50
Degree programmes
Liiketalouden koulutus (HLA2), Laurea Leppävaara (Finnish)
Turvallisuuden ja riskienhallinnan koulutus (HTA2), Laurea Leppävaara (Finnish)
Teachers
Marjaana Ajanto
Päivi Williams
Teacher in charge
Päivi Williams
Groups
HTA224SN
Turvallisuuden ja riskienhallinnan koulutus, päivätoteutus, S24, Leppävaara
HLA224SN
Liiketalouden koulutus, päivätoteutus, S24, Leppävaara
Study unit
R0216

Learning outcomes

The student is able to
- describe how value is created for the customers through service
- recognize the essence of Service Design thinking and methods
- plan, implement and evaluate a Service Design project using service design methods
- apply creative problem-solving and develop working methods individually and in teams
- foster entrepreneurship through service design

Evaluation scale

H-5

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