Service Design and Entrepreneurship in the Well-being Sector (5 cr)

Learning outcomes

The student is able to:
- describe the requirements and legislation related to entrepreneurship and working as a private practitioner in physiotherapy
- describe user-centred needs and objectives in the development of well-being services as a part of multidisciplinary innovation environments
- apply service design on an entrepreneurial basis in promoting the well-being of rehabilitation clients
- assess the potential of strategic business operations in service design implemented on an entrepreneurial basis in promoting the well-being of rehabilitation clients.

Location and time

Please refer to the Timetable Engine at https://lukkarit.laurea.fi/ for the schedule information. Laurea reserves the right to modify the timetable.

Materials

Books:
Stickdorn, M. & Schneider, J. (ed.) 2010. This is service design thinking. Basics – Tools – Cases. Amsterdam: BIS Publishers.

Stickdorn, M., Lawrence, A., Hormess, M. & Schneider, J. 2018. This is Service Design Doing. Applying Service Design Thinking in the Real World. Sebastopol: O’Reillys Media.
Englanniksi

Teaching methods

Blended learning implementation:

A Canvas learning environment is used to support the implementation. The study unit includes scheduled teaching and guidance both on campus and online. Online teaching is not recorded. The study unit includes working in individually and pairs. You will receive individual feedback for assignments from the teacher, and working life or peer feedback may also be utilised.

Exam schedules

Based on the degree regulations (2024), the student accepted for the implementation is required to confirm their participation by showing activity at the start of the study in the following way:

In order to demonstrate activity, the student must be present at the first contact lesson or notify the teacher in charge of their absence to confirm their participation in the study. Registration will be rejected if the student does not report their absence at the start of the study or the reason for the absence cannot be considered justified. Another student can be taken in their place.

Completion alternatives

According to the degree regulations (2024), Students are entitled to apply for recognition of prior learning regardless of where, when and how the competence has been acquired. At Laurea, there are two different procedures for the recognition and accreditation of prior learning: a) accreditation of prior learning (competence acquired in higher education studies at another institution) and b) demonstration of competence (competence acquired in other ways). The recognition and accreditation of prior learning is initiated by the student themselves. The student is responsible for demonstrating and verifying their competence. The student is entitled to guidance for the recognition and accreditation of their competence. Further information in the student intranet.

You may also assess work-based learning as a way to acquire the competence needed. Read more in the student intranet.

Student workload

Workload of the study is measured in a way that to acquire the goal competence of the study, one credit corresponds to an average of 26.7 hours of work done by the student. The actual time needed varies e.g. according to prior competence.

Content scheduling

The study unit consist of two parts:
- Service Design 2 cr
- Entrepreneurship 3 cr

Evaluation scale

H-5

Further information

The study unit corresponds to the requirements of Bachelor's level education.

The prerequisite for participation is always that the possible competence prerequisites according to the curriculum (previous study or similar competence) are fulfilled. The student is responsible for taking into account the prerequisite conditions.

The quality of the study unit implementation has been assessed and the self-evaluation report is available for example in Canvas or Teams.