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Developing Food and Beverages Services into an Experience (10 cr)

Code: TO00BX19-3001

General information


Enrollment

05.02.2024 - 11.02.2024

Timing

07.03.2024 - 02.05.2024

Number of ECTS credits allocated

10 op

RDI proportion

8 op

Mode of delivery

Contact teaching

Unit

Laurea university of applied sciences

Campus

Laurea Leppävaara

Teaching languages

  • Finnish

Seats

20 - 40

Degree programmes

  • Laurea täydentävä osaaminen, amk-tutkinto (TOP2), Palvelualat

Teachers

  • Mika Vitikka
  • Henry Lybäck
  • Petri Vähäkangas

Teacher in charge

Henry Lybäck

Groups

  • TOP223SY
    Täydentävä osaaminen (amk-tutkinto), S23, Palvelualat

Learning outcomes

The student is able to
- recognize the importance of customer experience and trends in developing food services towards a peak experience
- plan, implement, analyze and develop food services and concepts responsibly for different customer segments
- implement a development process while taking quality criteria into consideration

Grading scale

H-5