Study Guide

Learning outcomes

The student is able to
- communicate in oral and written English in work life situations in their own sector at proficiency level B2 of the Common European Framework of Reference for Languages (CEFR)
- tell about studies and work experience in social services, discuss the situations of different target groups and meet clients in a variety of different situations in social services
- use the key English-language social services terminology used by professionals
- use research information and topical information about the social services published in English
- develop their professional language skills by using different types of learning techniques and tools

Grading scale

H-5

Evaluation criteria, fail (0)

Students do not demonstrate competence in vocabulary and comprehension tasks nor in oral and written communication.

Evaluation criteria, satisfactory (1-2)

Students demonstrate an understanding of key principles of effective communication for professional purposes. They can achieve communication objectives in a range of work-related situations, modify their communication style according to context and the requirements of the message, and manage interpersonal interactions with people from different backgrounds. Spoken fluency and range are sufficient to manage common professional situations. Writing shows satisfactory control of grammar and lexis for the production of standard professional messages.

Evaluation criteria, good (3-4)

Students demonstrate a good understanding of the principles of effective communication for professional purposes. They are able to achieve communication objectives in a range of work-related situations with a degree of success and can adapt their communication style to suit the requirements of audience and context. Speech is fluent, with a high degree of grammatical and propositional control. Writing shows good control of grammar, lexis, and style in a range of texts for professional purposes.

Evaluation criteria, excellent (5)

Students demonstrate an excellent understanding of key principles of effective communication for professional purposes. They are able to communicate clearly, concisely, and appropriately in a wide range of work-related situations and are effective in adapting both the style and content of a message to different audiences and in different contexts. Speech is very fluent, flexible, and easy to understand, with a high degree of grammatical control and propositional precision. Writing shows excellent control of grammar, lexis, and style in producing a variety of text types and genres.