Study Guide

Learning outcomes

The student is able to
- use enterprise systems, particularly ERP (Enterprise Resource Planning) systems
- integrate business processes and enterprise systems
- give value to the processes of acquiring, implementing, maintaining and operating

Teaching methods

Having completed the study unit the student is able to
• use enterprise systems, particularly ERP (Enterprise Resource Planning) systems
• integrate business processes and enterprise systems
• give value to the processes of acquiring, implementing, maintaining and operating

Contents and Methods
Theory - Lectures and Exam- Topics :
- Management Information systems - their importance in business
- Business Processes and Information system
- Types information systems

Individual Assignments - Online- MS Learn
- Microsoft Dynamics 365 ERP and CRM

Learning materials and recommended literature

Online exam is based on:
Laudon&Laudon, Management Information Systems: Managing the Digital Firm, Ed9-14, the following chapters
Ch1 Information systems in Global Busines Today
Ch 2 Global E-business and Collaboration
Ch 3 Information Systems, Organizations and Strategy
Ch 9 Achieving Operational Excellence and Customer Intimacy: Enterprise Applications
and other material TBA (see Canvas) 

Content and scheduling

Lectures (L) and Workshops (W)

1. L Topic: Introduction & Orientation - Compulsory
2. L & W Topic: Information systems and Business Processes
3. L Topic Information systems, ERP and CRM
4. W Topics:
- Dynamics 365 Business Central (D365 BC)
- "D365 BC"- Assignments - Instructions
5. Exam online
6. W Topics:
- D365 Assignment - Support and Q&A
- "Final D365" Assignment - Instructions
7. W Assignments - Support and Q&A

Grading scale

Approved/Failed

Evaluation methods and criteria

Exam 40%
D365 Assignments 30%
D365 Final Assignment 30%