Service Design project: Designing Video and Orientation Material for the Company (15 cr)
Code: HL00BU34-3010
General information
Enrollment
28.11.2022 - 31.12.2022
Timing
15.01.2023 - 15.05.2023
Number of ECTS credits allocated
15 op
Virtual proportion
9 op
RDI proportion
10 op
Mode of delivery
40 % Contact teaching, 60 % Distance learning
Unit
Laurea Hyvinkää, liko
Campus
Laurea Hyvinkää
Teaching languages
- English
Seats
4 - 7
Degree programmes
- Liiketalouden koulutus (HLB2), Laurea Hyvinkää (Finnish)
Teachers
- Pyry Airaksinen
- Tero Uusitalo
Teacher in charge
Tero Uusitalo
Scheduling groups
- Avoin AMK (Size: 5. Open UAS: 5.)
Groups
-
HLB222KALiiketalouden koulutus, oikeudellinen osaaminen, monimuotototeutus, K22, Hyvinkää
-
HLBWKansainvälinen vaihto / Liiketalous, Hyvinkää
Small groups
- Open UAS
Learning outcomes
The student is able to
- plan, implement and evaluate a Service Design project with service design methods
- develop sustainable practices in organisations
Teaching methods
Designing Video and Orientation Material for the Company (Componenta Castings Oy).
Materials will be produced for new workers guiding orientating process in electronical form.
Deliverables: content for tutorial videos, documents, etc.
Project requires visiting in Karkkila approximately 1-3 times.
Project students: Business students, exchange students, Ukrainians (receiving temporary protection), Safety Security and Risk Management students
Max 8 students all together.
Working life partner: Componenta Castings Oy
The enrolled students will develop their competencies related to the study in question during this project implementation.
Blended learning implementation /Daytime learning:
The project includes, in addition to teamwork, scheduled guidance on campus and online, which require participation. An independently studied part (in Canvas) supports the project implementation. Studying requires active participation and commitment to interactive project work. You will receive individual feedback for assignments from the teacher, and working life or peer feedback are also utilised.
Project’s guidance and working sessions can be viewed in Timetable Engine. Communication practices are agreed on a project-specific basis.
Project working day: MONDAY
Laurea reserves the right to make changes.
Quality of implementation has been evaluated and self-evaluation report is available [fill in the place e.g. Teams].
Location and time
-
Learning materials and recommended literature
The source materials needed for the subject area of the project are selected separately after the project assignment.
Alternative completion methods of implementation
All students are entitled to demonstrate their competence. The recognition and accreditation of prior competence is initiated by the students themselves. The competence is recognized and accredited by the teacher responsible for the studies or another person designated to the position. The assessment is carried out according to the same assessment criteria and, as a rule, same grading scale as that adopted for the corresponding study unit or module. The student is entitled to apply for accreditation of prior competence regardless of where, how and when the competence has been acquired. The student may also seek accreditation of competence to be acquired on the job as part of their degree (work-based learning). ... The student is responsible for demonstrating and verifying their competence and for providing sufficient information.
Co-operation with working life and/or RDI
Working life partner:Componenta Castings Oy
Important dates
According to the degree regulations (section 18) "students must be present for the first contact teaching session, or they must notify the responsible teacher of their absence to confirm they intend to participate in studies… Registration for the study unit will be rejected, if the student does not notify the teacher of being absent from the first contact teaching session or the reason for their absence cannot be considered justified." The first contact session in a project means the first meeting between the project team and the supervisor (pre-brief). Brieffing day: Will be added later
It is compulsory to participate in the project kickoff meeting so that everyone participating in the project will receive the information on the project task.
KickOff day: Monday, 16.1.2022
9.00-12:00, PreBreiff, Getting to know each other, team formation and roles
12:00-16:00 Brieff (KickOff) with the Componenta representative in Hyvinkää Campus
Project guidance is offered on a weekly basis. The student can compare the available guidance sessions in Timetable Engine and select those projects/studies that do not overlap.
Forms of internationality
Fully international.
The content which is produced during the project will be loaded by foreing workers in the company among the Finnish.
Students workload
(1 cr. = 26.7 h)
The student spends approximately 16 hours of weekly working time on the project; in other words, approximately 8 hrs for team work and approximately 8 hrs for independent work per week.
Content and scheduling
Aims of the project:
Designing a staff orientation material (digital).
Videos and other contents for Componenta new workers (who many are foreigners)
Innovative but simple material.
Further information for students
The study unit corresponds to the requirements of Bachelor's level education.
This study implementation is a P2P project meaning that the project is completed in a small group and guided by a teacher. Participating in the project requires attendance in the project guidance meetings and group meetings.
Evaluation methods and criteria
“The evaluation of competence is based on the descriptions of objectives in the curricula, and the level of competence is assessed according to the evaluation criteria listed in the implementation plan for the studies.” (Laurea degree regulations).
Evaluation is discussed at the beginning of the project.
In this study unit the assessing of the competences will be done by using the criteria set for requirement level II.
Professional knowledge basis, information searching and reporting
To achieve grade 5 student must be able to
- analyse the acquired information, draw conclusions and combine theoretical knowledge with experiential knowledge
To achieve grade 3 student must be able to
- critically evaluate information and justify their actions with science-based knowledge
To achieve grade 1 (or pass) student must be able to
- use professional concepts in a consistent manner and demonstrate their familiarity with the knowledge basis
- report and communicate in a professional manner
Professional practice and workplace development
To achieve grade 5 student must be able to
- evaluate the applicability of produced knowledge, skill or idea to other contexts as well as their impact
- anticipate needs of customers and/or co-operation partners
To achieve grade 3 student must be able to
- propose creative solutions at work
- promote professional co-operation and enhance customer and partner relationships
To achieve grade 1 (or pass) student must be able to
- act independently taking into account the operating environment
- take responsibility for interaction with customers and/or co-operation partners and for responding to their needs
Teamwork skills, leadership and responsibility
To achieve grade 5 student must be able to
- evaluate and develop the team’s entrepreneurial and responsible approach to work
- evaluate the possibilities for utilising competence and plan their personal development and development of the team
To achieve grade 3 student must be able to
- act in a manner that promotes the team’s entrepreneurial and responsible approach to work
- describe the development of their competence in relation to the learning outcomes
To achieve grade 1 (or pass) student must be able to
- describe the significance of their actions for successful co-operation
- describe their competence in relation to the learning outcomes
“Students who has failed to demonstrate their competence in accordance with the approved level must supplement or retake their study attainment in a manner and schedule defined by the teacher of the study unit. In project studies, students must supplement the competence missing from the project’s learning outcomes, until their competence can be evaluated as passing.” (Degree regulations.)
Further information
The project provides similar competences as study units R0216 Service Design ja Corporate Social Responsibility. Thus if you have completed this study entity you can not include the these two in your degree.