Study Guide

Learning outcomes

The student is able to
- develop service logic into a business model
- develop and model innovative service systems, concepts and processes

Teaching methods

The study unit consists of two parts: participation in contact days and learning assignments.

Location and time

The schedule for contact days in room 253:
27.02.2020 09.00 - 16.30: Practicalities of the study unit, introductory lecture, preassignment presentations, working in groups
16.04.2020 09.00 - 16.30: Guest lectures, working in groups (case assignment)
08.05.2020 09.00 - 16.30: Working in groups, case assignment presentations, reflection

Learning materials and recommended literature

To be announced in Optima. Selection of books and articles related to various aspects of new service development.

Co-operation with working life and/or RDI

Learning assignment in collaboration with a case company.

Students workload

5 credits = 5x 27 hours (135h)

Further information for students

Having completed the study unit the student is able to
- develop and model innovative service concepts and processes
- analyse and conceptualise evolving business environments collaboratively

Grading scale

H-5

Evaluation methods and criteria

Scale 0...5.
See Laurea's evaluation criteria for Master's studies: https://laureauas.sharepoint.com/sites/linkfi/Dokumentit/Evaluation_criteria_of_a_study_unit_master.pdf