To be announced in Optima. Selection of books and articles related to various aspects of new service development.
The study unit consists of two parts: participation in contact days and learning assignments.
See Laurea's evaluation criteria for Master's studies: https://laureauas.sharepoint.com/sites/linkfi/Dokumentit/Evaluation_criteria_of_a_study_unit_master.pdf
01.01.2020 - 31.05.2020
25.11.2019 - 01.12.2019
0 - 30
Laurea university of applied sciences
Having completed the study unit the student is able to
- develop and model innovative service concepts and processes
- analyse and conceptualise evolving business environments collaboratively
Degree Programme in Service Innovation and Design (HYA2), Laurea Leppävaara
Learning assignment in collaboration with a case company.
5 credits = 5x 27 hours (135h)
The schedule for contact days in room 253:
27.02.2020 09.00 - 16.30: Practicalities of the study unit, introductory lecture, preassignment presentations, working in groups
16.04.2020 09.00 - 16.30: Guest lectures, working in groups (case assignment)
08.05.2020 09.00 - 16.30: Working in groups, case assignment presentations, reflection