New Service Development and Innovative Business Models (5 cr)
Code: A9301-3001
General information
- Enrollment
-
25.11.2019 - 01.12.2019
Registration for the implementation has ended.
- Timing
-
01.01.2020 - 31.05.2020
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 5 cr
- RDI proportion
- 2 cr
- Mode of delivery
- Contact learning
- Campus
- Laurea Leppävaara
- Teaching languages
- English
- Seats
- 0 - 30
- Degree programmes
- Degree Programme in Service Innovation and Design (HYA2), Laurea Leppävaara
- Teachers
- Otto Mäkelä
- Study unit
- A9301
Learning outcomes
The student is able to
- develop service logic into a business model
- develop and model innovative service systems, concepts and processes
Location and time
The schedule for contact days in room 253:
27.02.2020 09.00 - 16.30: Practicalities of the study unit, introductory lecture, preassignment presentations, working in groups
16.04.2020 09.00 - 16.30: Guest lectures, working in groups (case assignment)
08.05.2020 09.00 - 16.30: Working in groups, case assignment presentations, reflection
Materials
To be announced in Optima. Selection of books and articles related to various aspects of new service development.
Teaching methods
The study unit consists of two parts: participation in contact days and learning assignments.
Employer connections
Learning assignment in collaboration with a case company.
Student workload
5 credits = 5x 27 hours (135h)
Evaluation scale
H-5
Further information
Having completed the study unit the student is able to
- develop and model innovative service concepts and processes
- analyse and conceptualise evolving business environments collaboratively