•   Intercultural Approach to Design Thinking A9269-3015 01.01.2021-31.07.2021  10 credits  (MSA220SN) +-
    Learning outcomes of the course
    The student is able to
    - communicate in English in a professional way in his/her own field of study
    - apply intercultural management into practice
    - apply intercultural theories into practice
    - plan and develop services by applying service design thinking

    Teacher in charge

    Kristina Henriksson

    Mode of delivery

    50% Face-to-face, 50% Distance learning

    Learning materials and recommended literature

    Design Thinking materials, you can consult also books in the library Cultural theory books

    Teaching methods

    During the study unit, students will work in teams with a client to develop services.
    The implementation of the study unit is intensive, meaning that one week is carried out with international partners abroad, and the rest of the study unit is a pre-and post assignment to acquire the remaining section of knowledge belonging to the study unit. Students need to be prepared to work efficiently and actively during the studies.
    The studies include English studies that are integrated into the study unit, following Laurea's learning approach Learning by Developing. In addition to working in English, the study unit focuses on intercultural theories and Design Thinking.

    **This study unit is a finalist in the 2019 Quality Innovation Award in Higher Education in Finland**

    Only for Laurea's own degree program students:
    you can apply separately to join an intensive week by sending a written application in English by email to the teacher responsible (Kristina) by 1 December, where you should state why you should be chosen to participate in the intensive week. Applicants will be invited to short interviews in December and January in Zoom.

    Check out this video to see how our students have experienced intensive weeks:
    https://video.laurea.fi/media/Intensive+Studies+2018-2019+Movie/0_0zyopg04

    There are two options:
    1) Fehmarn, Germany: 23-30 May 2021
    2) Vis, Croatia 16-22 May 2021
    Each week is part of the VISIT project where students and teachers from Sweden, Germany, Croatia and Scotland will join our students and teachers. Basic accommodation and meals, as well as travel organized by the project are free of charge for the students. In addition to the intensive week, the students will have pre- and post-assignments to carry out in order to receive a total of 10 ECTS.

    Teachers who interview will make the selections based on the written applications and interviews on who will be selected for which intensive week of those who are selected.

    Evaluation methods and criteria

    The study unit is carried out by implementing Learning by Developing. This means that both the study process and the end results influence the grade. Missing or late tasks returned will influence the grade. In addition, the student's skills in English will influence the grade. Each student gets an individual grade.
    CEFR https://www.coe.int/en/web/common-european-framework-reference-languages/table-1-cefr-3.3-common-reference-levels-global-scale
    information on criteria on language skills

    Language of instruction
    • English
    Completion language(s)
    • English
    Timing

    01.01.2021 - 31.07.2021

    Group(s)
    • MSA220SN
    Seats

    16 - 40

    Unit

    Laurea Leppävaara, service

    Teacher(s)

    Kristina Henriksson, Päivi Mantere, Jami Riihihuhta

    Further information for students

    Laurea students: the English level test must be carried out before signing up for this study unit. In case the test result is fail, then the prep course in English must be successfully completed before joining this study unit.

    Programme(s)

    Degree Programme in Hospitality Management and Service Design (PHA2), Laurea Leppävaara, Palveluliiketoiminnan koulutus (MLA2), Laurea Leppävaara (Finnish), Palveluelämysten tuottaminen ja kehittäminen (MSA2), Laurea Leppävaara (Finnish)

    Campus

    Laurea Leppävaara

    RDI portion

    9 credits

    Virtual portion

    5 credits

    Evaluation scale

    H-5

    Alternative completion methods

    Only for Laurea's own degree program students:
    you can apply separately to join an intensive week by sending a written application in English by email to the teacher responsible (Kristina) by 1 December, where you should state why you should be chosen to participate in the intensive week. Applicants will be invited to short interviews in December and January in Zoom.

    Check out this video to see how our students have experienced intensive weeks:
    https://video.laurea.fi/media/Intensive+Studies+2018-2019+Movie/0_0zyopg04


    There are two options:
    1) Fehmarn, Germany: 23-30 May 2021
    2) Vis, Croatia 16-22 May 2021
    Each week is part of the VISIT project where students and teachers from Sweden, Germany, Croatia and Scotland will join our students and teachers. Basic accommodation and meals, as well as travel organized by the project are free of charge for the students. In addition to the intensive week, the students will have pre- and post-assignments to carry out in order to receive a total of 10 ECTS.

    Teachers who interview will make the selections based on the written applications and interviews on who will be selected for which intensive week of those who are selected.

    Co-operation with working life and/or RDI

    You will work with a client to create new service ideas for them.

    Important dates

    Only for Laurea's own degree program students:
    you can apply separately to join an intensive week by sending a written application in English by email to the teacher responsible (Kristina) by 1 December, where you should state why you should be chosen to participate in the intensive week. Applicants will be invited to short interviews in December and January in Zoom.

    Check out this video to see how our students have experienced intensive weeks:
    https://video.laurea.fi/media/Intensive+Studies+2018-2019+Movie/0_0zyopg04

    There are two options:
    1) Fehmarn, Germany: 23-30 May 2021
    2) Vis, Croatia 16-22 May 2021
    Each week is part of the VISIT project where students and teachers from Sweden, Germany, Croatia and Scotland will join our students and teachers. Basic accommodation and meals, as well as travel organized by the project are free of charge for the students. In addition to the intensive week, the students will have pre- and post-assignments to carry out in order to receive a total of 10 ECTS.

    Teachers who interview will make the selections based on the written applications and interviews on who will be selected for which intensive week of those who are selected.

    Internationality

    International environment
    International guest lecturers

    Students workload

    10 ECTS= 270 hours of work/student

    Location and time

    There are two options:
    1) Fehmarn, Germany: 23-30 May 2021
    2) Vis, Croatia 16-22 May 2021

    In the autumn there are three additional weeks which students can apply to.

    In case the pandemic restricts travel in the spring, the intensive week will be organized live online with the partner universities and their students.

    Evaluation criteria
    Satisfactory

    Laurea's common evaluation criteria for Bachelor students plus Language skills need to be active in their team and treat every one respectfully teamwork skills All tasks must be delivered on time quality of the work process quality of final products communication skills intercultural skills needs to be present in the contact sessions

    Good

    Laurea's common evaluation criteria for Bachelor students plus Language skills need to be active in their team and treat every one respectfully teamwork skills All tasks must be delivered on time quality of the work process quality of final products communication skills intercultural skills needs to be present in the contact sessions

    Excellent

    Laurea's common evaluation criteria for Bachelor students plus Language skills need to be active in their team and treat every one respectfully teamwork skills All tasks must be delivered on time quality of the work process quality of final products communication skills intercultural skills needs to be present in the contact sessions