Study Guide

Learning outcomes

The student is able to
- communicate in English in a professional way in his/her own field of study
- apply intercultural management into practice
- apply intercultural theories into practice
- plan and develop services by applying service design thinking

Teaching methods

During the study unit, students will work in teams with a client to develop services.
The implementation of the study unit is intensive, meaning that one week is carried out with international partners abroad, and the rest of the study unit is a pre-and post assignment to acquire the remaining section of knowledge belonging to the study unit. Students need to be prepared to work efficiently and actively during the studies.
The studies include English studies that are integrated into the study unit, following Laurea's learning approach Learning by Developing. In addition to working in English, the study unit focuses on intercultural theories and Design Thinking.

**This study unit is a finalist in the 2019 Quality Innovation Award in Higher Education in Finland**


Check out this video to see how our students have experienced intensive weeks:
https://video.laurea.fi/media/Intensive+Studies+2018-2019+Movie/0_0zyopg04

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Location and time

There are two options:
1) Fehmarn, Germany: 23-30 May 2021
2) Vis, Croatia 16-22 May 2021

In the autumn there are three additional weeks which students can apply to.

In case the pandemic restricts travel in the spring, the intensive week will be organized live online with the partner universities and their students.

Learning materials and recommended literature

Design Thinking materials, you can consult also books in the library
Cultural theory books

Alternative completion methods of implementation

Check out this video to see how our students have experienced intensive weeks:
https://video.laurea.fi/media/Intensive+Studies+2018-2019+Movie/0_0zyopg04

Co-operation with working life and/or RDI

You will work with a client to create new service ideas for them.

Forms of internationality

International environment
International guest lecturers

Students workload

10 ECTS= 270 hours of work/student

Further information for students

Laurea students: the English level test must be carried out before signing up for this study unit. In case the test result is fail, then the prep course in English must be successfully completed before joining this study unit.

Grading scale

H-5

Evaluation methods and criteria

The study unit is carried out by implementing Learning by Developing. This means that both the study process and the end results influence the grade. Missing or late tasks returned will influence the grade. In addition, the student's skills in English will influence the grade. Each student gets an individual grade.
CEFR https://www.coe.int/en/web/common-european-framework-reference-languages/table-1-cefr-3.3-common-reference-levels-global-scale
information on criteria on language skills

Evaluation criteria, fail (0)

Laurea's common evaluation criteria for Bachelor students
plus Language skills
need to be active in their team and treat every one respectfully
teamwork skills
All tasks must be delivered on time
quality of the work process
quality of final products
communication skills
intercultural skills
needs to be present in the contact sessions

Evaluation criteria, satisfactory (1-2)

Laurea's common evaluation criteria for Bachelor students
plus Language skills
need to be active in their team and treat every one respectfully
teamwork skills
All tasks must be delivered on time
quality of the work process
quality of final products
communication skills
intercultural skills
needs to be present in the contact sessions

Evaluation criteria, good (3-4)

Laurea's common evaluation criteria for Bachelor students
plus Language skills
need to be active in their team and treat every one respectfully
teamwork skills
All tasks must be delivered on time
quality of the work process
quality of final products
communication skills
intercultural skills
needs to be present in the contact sessions

Evaluation criteria, excellent (5)

Laurea's common evaluation criteria for Bachelor students
plus Language skills
need to be active in their team and treat every one respectfully
teamwork skills
All tasks must be delivered on time
quality of the work process
quality of final products
communication skills
intercultural skills
needs to be present in the contact sessions