Please select the curriculum by the start year of studies and track.
There is no implementations attached to this degree programme.
Taneli Heinonen
80% Face-to-face, 20% Distance learning
Portigal, Steve. 2013. Interviewing users. How to uncover compelling insights. Brooklyn, New York, USA: Rosenfeld media.
Madsbjerg, C. & Rasmussen, M.B. 2014. The Moment of Clarity: Using the Human Sciences to Solve Your Toughest Business Problems. Chapters 4-5 p. 75-122.
The literature list will be published in more detail in optima.
Lectures, group work, individual assignments
Assessment criteria for master level study units.
The assessment is based on
- Pre-assignment, pass/fail
- Course assignment, 1-5 (50%)
presentation (25%)
report (25%)
- Student's individual work and learning diary, 1-5 (50 %)
field notes (20%)
reflection inc. comments on peer review (30%)
English
01.08.2022 - 31.12.2022
23.05.2022 - 29.05.2022
21 - 40
Taneli Heinonen
Korkeakouluyksikkö D /YAMK
Degree Programme in Service Innovation and Design (HYA2), Laurea Leppävaara
Laurea Leppävaara
3 credits
1 credits
H-5
Project work for the case company
International student group
5 ects = appr. 135 hours
Contact sessions
Reading
Project work
In this study unit there are three contact sessions, pre-assignment and a course assignment which consists of several steps: interviews, observation, analysis, crafting of insights, giving a presentation, reporting and reflecting your learnings. The work is done individually and in small groups.
Grade 1 - Student is able
Knowledge base: To gather, process, produce and evaluate information widely. To use concepts of the area of expertise systematically.
Problem solving: To solve problems in research, development and/or innovation activities.
Development: To recognise and analyse focuses of development making use of the knowledge base.
Communication: To communicate clearly both orally and in writing.
Grade 3 - Student is able
Knowledge base: To gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. To use concepts of the area of expertise fairly.
Problem solving: To solve problems in research, development and/or innovation activities by applying and combining information from different fields.
Development: To create target-oriented, justified development plans considering the community.
Communication: To communicate in a competent, clear and consistent manner both orally and in writing.
Student is able
Knowledge base: To create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion.
Problem solving: To solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields.
Development: To develop the activities of the competence area in a target-oriented and communal fashion.
Communication: To communicate convincingly both orally and in writing to audiences within and exterior to the field.
Virpi Kaartti
80% Face-to-face, 20% Distance learning
Brown, Tim 2009. Change by design: how design thinking can transform organizations and inspire innovation. New York: HarperCollins Publishers.
Creating desired futures: how design thinking innovates business 2010. Edited by Shamiyeh, Michael. Basel: Birkhäuser.
Cross, Nigel 2011. Design thinking: understanding how designers think and work. Oxford: Berg Publishers.
Kelley, David and Kelley, Tom (2013) Creative Confidence: Unleashing the Creative Potential Within Us All. Crown Business. (http://www.creativeconfidence.com/)
Design thinking: integrating innovation, customer experience and brand value 2010. Edited by Lockwood, Thomas. New York: Allworth Press.
Liedtka, Jeanne & Ogilvie, Tim 2011. Designing for growth: a design thinking tool kit for managers, New York: Columbia University Press.
Meinel, Christoph 2011. Design Thinking: understand - improve – apply. Dordrecht: Springer.
Michlewski, Kamil 2015. Design Attitude. Farnham, Surrey: Gower.
Mootee, Idris (2013) Design Thinking for Strategic Innovation: What They Can't Teach You at Business or Design School. Wiley.
Sangiorgi, D. & Prendiville, A. 2017. Designing for service. Key issues and new directions. Bloomsbury.
The literature list will be updated.
Lectures, hands-on workshop, group work, individual assignment
Passing the Design Thinking study unit requires:
1) Presence and constructive activity on the contact days AND 2) coursework
English
01.08.2022 - 31.12.2022
23.05.2022 - 29.05.2022
21 - 40
Virpi Kaartti
The instructor of the course during the contact sessions is Katja Tschimmel.
It is compulsory to attend the contact sessions.
This course is for the master degree students only.
Korkeakouluyksikkö D /YAMK
Degree Programme in Service Innovation and Design (HYA2), Laurea Leppävaara
Laurea Leppävaara
2 credits
1 credits
Approved/Failed
International student group and instructor
5 ects credits = 135 hours (1 credit = 27 hours of work)
Contact sessions
Reading the literature for the coursework
Writing the coursework (a blog post or a report)
Face-to-face
English
01.01.2023 - 31.07.2023
28.11.2022 - 04.12.2022
21 - 40
Sanna Ketonen-Oksi, Minna Koskelo
Korkeakouluyksikkö D /YAMK
Degree Programme in Service Innovation and Design (HYA2), Laurea Leppävaara
Laurea Leppävaara
5 credits
Approved/Failed
Face-to-face
English
01.01.2023 - 31.07.2024
23.11.2022 - 02.12.2022
21 - 40
Korkeakouluyksikkö D /YAMK
Degree Programme in Service Innovation and Design (HYA2), Laurea Leppävaara
Laurea Leppävaara
Approved/Failed
Otto Mäkelä
Face-to-face
English
01.01.2023 - 31.07.2023
28.11.2022 - 04.12.2022
21 - 40
Otto Mäkelä
Korkeakouluyksikkö D /YAMK
Degree Programme in Service Innovation and Design (HYA2), Laurea Leppävaara
Laurea Leppävaara
5 credits
Approved/Failed
Virpi Kaartti
Face-to-face
English
01.01.2023 - 31.07.2023
28.11.2022 - 04.12.2022
21 - 40
Virpi Kaartti
Korkeakouluyksikkö D /YAMK
Degree Programme in Service Innovation and Design (HYA2), Laurea Leppävaara
Laurea Leppävaara
5 credits
Approved/Failed
Jukka Ojasalo
80% Face-to-face, 20% Distance learning
Lusch, Robert F. & Vargo, Stephen L. 2014. Service-Dominant Logic. Premises, Perspectives,
Possibilities. Cambridge University Press, UK.
Literature list will be published in Canvas.
Lectures, group work, individual assignments
Assessment
- Pre assignment (individual/group assignment): fail/pass
- Literature analysis (individual assignment): 30%
- Focus of the development case (individual assignment): 10%
- Final development plan for strategic service innovation or business model in the case organizations (individual assignment): 60%
Oral presentations and activity in classes
- Thoroughness of the analysis presented
- Logical flow and clarity of presentations
- Comments and contribution to discussion during classes
- Presence and activeness
Reports
- Comprehensiveness of the theoretical foundation
- Logic, objectivity, thoroughness and motivation of the arguments and ideas presented in the literature analysis as well as in the final report
- Concreteness of the action plan provided in the final report
- Clarity of the written reports
English
01.08.2022 - 31.12.2022
23.05.2022 - 29.05.2022
21 - 40
Virpi Kaartti, Jukka Ojasalo
It is compulsory to attend the contact sessions.
Korkeakouluyksikkö D /YAMK
Degree Programme in Service Innovation and Design (HYA2), Laurea Leppävaara
Laurea Leppävaara
3 credits
1 credits
H-5
Each student may select the case company/organization for the course assignment him/herself.
International student group
5 ects credits = 135 hours (1 credit = 27 hours of work)
Contact sessions
Reading the literature for the assignments
Collaboration with the case company/organization
Writing the assignments (notes, reports)
Grade 1 - Student is able
Knowledge base: To gather, process, produce and evaluate information widely. To use concepts of the area of expertise systematically.
Problem solving: To solve problems in research, development and/or innovation activities.
Development: To recognise and analyse focuses of development making use of the knowledge base.
Communication: To communicate clearly both orally and in writing.
Grade 3 - Student is able
Knowledge base: To gather, process, produce and evaluate information critically and widely making use of both national and international scientific sources. To use concepts of the area of expertise fairly.
Problem solving: To solve problems in research, development and/or innovation activities by applying and combining information from different fields.
Development: To create target-oriented, justified development plans considering the community.
Communication: To communicate in a competent, clear and consistent manner both orally and in writing.
Student is able
Knowledge base: To create a consistent framework/knowledge base making use of both national and international scientific sources in a critical analytic fashion.
Problem solving: To solve demanding problems in research, development and/or innovation activities where new knowledge and competence is created as well as to apply and combine information from different fields.
Development: To develop the activities of the competence area in a target-oriented and communal fashion.
Communication: To communicate convincingly both orally and in writing to audiences within and exterior to the field.