Virtual Facilitation Skills for Service Development (5 cr)
Code: HY00BV21-3002
General information
- Enrollment
-
22.05.2023 - 10.09.2023
Registration for the implementation has ended.
- Timing
-
18.09.2023 - 31.12.2023
Implementation has ended.
- Number of ECTS credits allocated
- 5 cr
- Local portion
- 0 cr
- Virtual proportion
- 5 cr
- RDI proportion
- 5 cr
- Mode of delivery
- Distance learning
- Campus
- Laurea Virtual Campus
- Teaching languages
- English
- Seats
- 40 - 50
- Degree programmes
- Complementary competence, Master’s studies (TYJ), Generic Studies
- Complementary competence, master’s studies in English (CYJ2), Generic studies
- Teachers
- Raija Kaljunen
- Teacher in charge
- Raija Kaljunen
- Scheduling groups
- Avoin AMK (Size: 10 . Open UAS : 10.)
- Tutkinto-opiskelija tai polkuopiskelija (Size: 0 . Open UAS : 0.)
- Small groups
- Open UAS
- Tutkinto-opiskelija tai polkuopiskelija
- Study unit
- HY00BV21
Learning outcomes
Having completed this study unit you will be able to:
• explain the principles of facilitation and what is facilitation in different contexts, including virtual environments
• analyze and compare the roles of facilitator and service designer
• classify facilitation competences, methods and tools, and to master their business applications
• identify goals of facilitation in developing business
• plan a facilitated workshop process that interlinks facilitation goals and implementation with expected development outcomes
Evaluation scale
Approved/Failed