Designing Facility ServicesLaajuus (5 op)
Opinnon tunnus: HY00BU64
Opintojakson perustiedot
- Laajuus
- 5 op
Tavoitteet
The student is able to
- Explain the principles of service design and design thinking
- Use service design processes and methods
- Facilitate co-creational workshops
- Apply service design process and methods in the context of facility management