Personal Sales WorkLaajuus (5 cr)
Study unit code: R0289
General information
- Credits
- 5 cr
Learning outcomes
The student is able
- to act in a customer-centred manner in solutions sales
- to identify the corporate customer's situation and needs as well as to use interaction methods suited for the situation
- to take profitability, ethicalness and legal issues into account in sales work
- to use a customer data system