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Personal Sales WorkLaajuus (5 cr)

Study unit code: R0289

General information


Credits
5 cr

Learning outcomes

The student is able
- to act in a customer-centred manner in solutions sales
- to identify the corporate customer's situation and needs as well as to use interaction methods suited for the situation
- to take profitability, ethicalness and legal issues into account in sales work
- to use a customer data system

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